Page 459 of 552
4598-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52E68U)
Once
• The electronic key could notbe detected when the
“POWER” switch was
pressed after the doors were
unlocked with the mechanical
key.
• The electronic key could not be detected two consecutive
times when the “POWER”
switch was pressed.
Touch the electronic key to
the “POWER” switch while
depressing the brake
pedal.
Once
An attempt was made to start
the hybrid system with the shift
lever in a position other than P.
Shift the shift lever to P
and start the hybrid sys-
tem.
Power was turned off due to the
automatic power off function.
Next time when starting
the hybrid system,
increase the engine speed
slightly and maintain that
level for approximately 5
minutes to recharge the
12-volt-battery.
Once
The electronic key has a low
battery.
Replace the electronic key
battery. ( P. 413)
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
Page 460 of 552
4608-2. Steps to take in an emergency
PRIUS c_U (OM52E68U)
Once
The driver's door was opened
and closed with the “POWER”
switch turned off and then the
“POWER” switch was put in
ACCESSORY mode twice with-
out the hybrid system being
started.
Press the “POWER”
switch while depressing
the brake pedal.
During a hybrid system starting
procedure in the event that the
electronic key was not function-
ing properly
(P. 476), the “POWER” switch
was touched with the electronic
key.
Press the “POWER”
switch within 10 seconds
of the buzzer sounding.
Once
The steering lock could not be
released within 3 seconds of
the “POWER” switch being
pressed.
Press the “POWER”
switch while depressing
the brake pedal and mov-
ing the steering wheel left
and right.
Once
The “POWER” switch has been
turned off with the shift lever in
a position other than P.
Shift the shift lever to P.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 473 of 552

4738-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52E68U)
One of the following may be the cause of the problem:
●Vehicles with a smart key system: The electronic key may not be
functioning properly. ( P. 476)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( P. 214)
● Vehicles with immobilizer system: There may be a malfunction in
the immobilizer system. ( P. 82)
● There may be a malfunction in the steering lock system.
● Vehicles with a smart key system: The hybrid system may be mal-
functioning due to an electrical problem such as an open circuit or a
blown fuse. However, depending on the type of malfunction, an
interim measure is available to start the hybrid system. ( P. 474)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( P. 478)
● The 12-volt battery terminal connections may be loose or corroded.
( P. 394)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( P. 478)
● One or both of the 12-volt battery terminals may be disconnected.
( P. 394)
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
If the hybrid system will not star t
Reasons for the hybrid system not starting vary depending on
the situation. Check the following and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 182, 186)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
The interior lights and headlights do not turn on, or the horn
does not sound.
Page 474 of 552
4748-2. Steps to take in an emergency
PRIUS c_U (OM52E68U)
When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the “POWER”
switch is functioning normally.
Do not use this starting procedure except in case of emergency.Set the parking brake.
Shift the shift lever to P.
Turn the “POWER” switch to ACCESSORY mode.
Press and hold the “POWER” switch for about 15 seconds.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
Emergency start function (vehicles with a smart key system)
1
2
3
4
Page 475 of 552
4758-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52E68U)
Set the parking brake.
Vehicles without a smart key system:
Turn the engine switch to the “ACC” position.
Vehicles with a smart key system:
Turn the “POWER” switch to ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flathead
screwdriver or equivalent tool.
To prevent damaging the cover,
wrap the tip of the flathead screw-
driver with a tape.
Press the shift lock override
button.
The shift lever can be shifted while
the button is pressed.
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake
pedal, there may be a problem with the shift lock system (a sys-
tem to prevent accidental operation of the shift lever). Have the
vehicle inspected by your Toyota dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted:
1
2
3
4
5
Page 476 of 552

4768-2. Steps to take in an emergency
PRIUS c_U (OM52E68U)
Use the mechanical key (P. 1 1 9 )
in order to perform the following
operations (driver’s door only):
Unlocks the doors
Locks all the doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
“POWER” switch.
When the electronic key is
detected, a buzzer sounds and the
“POWER” switch will turn to ON
mode.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACCESSORY mode.
If the electronic key does not operate prop-
erly (vehicles with a smar t key system)
If communication between the electronic key and vehicle is
interrupted ( P. 140) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
can be opened and the hybrid system can be started by follow-
ing the procedure below.
Locking and unlocking the doors
1
2
Starting the hybrid system
1
2
Page 477 of 552

4778-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52E68U)
Firmly depress the brake pedal and check that is displayed
on the multi-information display.
Press the “POWER” switch.
In the event that the “POWER” switch still cannot be operated, contact
your Toyota dealer.
■ Stopping the hybrid system
Shift the shift lever to P and press the “POWER” switch as you normally do
when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( P. 413)
■ Changing “POWER” switch modes
Release the brake pedal and press the “POWER” switch in above.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( P. 187)
■ If the doors cannot be locked or unlocked by the smart key system
Lock and unlock the doors by the mechanical key or wireless remote control.
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features P. 514)
● Check if battery-saving mode is set. If it is set, cancel the function.
(P. 139)
3
4
3
Page 479 of 552

4798-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52E68U)
Connect the jumper cables according to the following procedure:Connect a positive jumper cable clamp to the exclusive jump
starting terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the exclusive
jump starting terminal and any moving parts, as shown in the
illustration.
Start the engine of the second vehicle. Increase the engine speed
slightly and maintain that level for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Vehicles with a smart key system only: Open and close any of the
doors of your vehicle with the “POWER” switch off.
Vehicles without a smart key system:
Maintain the engine speed of the second vehicle and start the
hybrid system of your vehicle by turning the engine switch to the
“ON” position.
Vehicles with a smart key system:
Maintain the engine speed of the second vehicle and start the
hybrid system of your vehicle by turning the “POWER” switch to ON
mode.3
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2
3
4
4
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