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HIGHLANDER_U (OM48E98U)
7-1. Maintenance and care
●Working from top to bottom, liber ally apply water to the vehicle
body, wheel wells and underside of the vehicle to remove any dirt
and dust.
● Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thoroughly
with water.
● Wipe away any water.
● Wax the vehicle when the wate rproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors.
• Turn off the power back door (if equipped).
Start washing from the front of the vehicle. Make sure to extend the mirrors
before driving.
● Brushes used in automatic car washes may scratch the vehicle surface and
harm your vehicle’s paint.
■ High pressure car washes
●Do not allow the nozzles of the car wash to come within close proximity of
the windows.
● Before using the car wash, check that the fuel filler door on your vehicle is
closed properly.
Cleaning and prot ecting the vehicle
exterior
Perform the following to protect the vehicle and maintain it in
prime condition:
4917-2. Maintenance
7
Maintenance and care
HIGHLANDER_U (OM48E98U)
■Repair and replacement
It is recommended that genuine Toyota parts be used for repairs to ensure
performance of each system. If non-Toyota parts are used in replacement or if
a repair shop other than a Toyota dealer performs repairs, confirm the war-
ranty coverage.
■ Reset the maintenance data (U.S.A. only)
After the required maintenance is performed according to the maintenance
schedule, please reset the maintenance data.
To reset the data, follow the procedure described below:
Using the trip meter
Vehicles without a smart key system: Turn the engine switch to the “LOCK”
position with the trip meter A reading shown.
Vehicles with a smart key system: Turn the engine switch off with the trip
meter A reading shown.
Vehicles without a smart key system: While pressing the trip meter reset
button ( P. 95), turn the engine switch to the “ON” position (do not start the
engine, reset mode will be canceled).
Vehicles with a smart key system: While pressing the trip meter reset but-
ton ( P. 95), turn the engine switch to the IGNITION ON mode (do not start
the engine, otherwise the reset mode will be canceled).
Continue to press and hold the button until the trip meter displays “000000”.
Using the multi-information display (vehicles with color display)
While the engine is running, switch the multi-information display to the “Set-
tings” screen. ( P. 94)
Select “Maintenance System” on the “Settings” screen.
Select “Yes” on the “Maintenance System” screen.
“Initialization Completed” will be displayed on the multi-information display
when the reset procedure has been completed.
■ Allow inspection and repairs to be performed by a Toyota dealer
●Toyota technicians are well-trained specialists and are kept up to date with
the latest service information. They are well informed about the operations
of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty cove rage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly take
care of it.
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4997-3. Do-it-yourself maintenance
7
Maintenance and care
HIGHLANDER_U (OM48E98U)
WARNING
The engine compartment contains many mechanisms and fluids that may
move suddenly, become hot, or become electrically energized. To avoid death
or serious injury, observe the following precautions.
■When working on the engine compartment
● Keep hands, clothing and tools away from the moving fan and engine
drive belt.
● Be careful not to touch the engine, radiator, exhaust manifold, etc. right
after driving as they may be hot. Oil and other fluids may also be hot.
● Do not leave anything that may burn easily, such as paper and rags, in the
engine compartment.
● Do not smoke, cause sparks or expose an open flame to fuel or the bat-
tery. Fuel and battery fumes are flammable.
● Be extremely cautious when working on the battery. It contains poisonous
and corrosive sulfuric acid.
■ When working near the electric cooling fans or radiator grille
Vehicles without a smart key system:
Be sure the engine switch is off.
With the engine switch in the “ON” position, the electric cooling fans may
automatically start to run if the air conditioning is on and/or the coolant tem-
perature is high. ( P. 509)
Vehicles with a smart key system:
Be sure the engine switch is off.
With the engine switch in IGNITION ON mode, the electric cooling fans may
automatically start to run if the air conditioning is on and/or the coolant tem-
perature is high. ( P. 509)
■ Safety glasses
Wear safety glasses to prevent flying or falling material, fluid spray, etc.
from getting in your eyes.
NOTICE
■If you remove the air cleaner filter
Driving with the air cleaner filter removed may cause excessive engine wear
due to dirt in the air.
5127-3. Do-it-yourself maintenance
HIGHLANDER_U (OM48E98U)■
After recharging/reconnecting the ba ttery (vehicles with a smart key sys-
tem)
The engine may not start. Follow the procedure below to initialize the system.
Shift the shift lever to P.
Open and close any of the doors.
Restart the engine.
● Unlocking the doors using the smart key system may not be possible imme-
diately after reconnecting the battery. If this happens, use the wireless
remote control or the mechanical key to lock/unlock the doors.
● Start the engine with the engine switch in ACCESSORY mode. The engine
may not start with the engine switch turned off. However, the engine will
operate normally from the second attempt.
● The engine switch mode is recorded by the vehicle. If the battery is discon-
nected and reconnected, the vehicle will return the engine switch mode to
the status it was in before the battery was disconnected. Make sure to turn
off the engine before disconnecting the battery. Take extra care when con-
necting the battery if the engine switch mode prior to the battery being dis-
connected is unknown.
If the system will not start even after multiple attempts, contact your Toyota
dealer.
WARNING
■ Chemicals in the battery
Batteries contain poisonous and corrosive sulfuric acid and may produce
hydrogen gas which is flammable and explosive. To reduce the risk of death
or serious injury, take the following precautions while working on or near the
battery:
● Do not cause sparks by touching the battery terminals with tools.
● Do not smoke or light a match near the battery.
● Avoid contact with eyes, skin and clothes.
● Never inhale or swallow electrolyte.
● Wear protective safety glasses when working near the battery.
● Keep children away from the battery.
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5207-3. Do-it-yourself maintenance
HIGHLANDER_U (OM48E98U)■
Situations in which the tire pressure warning system may not oper-
ate properly
●In the following cases, the tire pr
essure warning system may not operate
properly.
• If non-genuine Toyota wheels are used.
• A tire has been replaced with a tire that is not an OE (Original Equip- ment) tire.
• A tire has been replaced with a tire that is not of the specified size.
• Tire chains etc. are equipped.
• Lock nuts are equipped.
• An auxiliary-supported run- flat tire is equipped.
• If a window tint that affects the radio wave signals is installed.
• If there is a lot of snow or ice on the vehicle, particularly around the
wheels or wheel housings.
• If the tire inflation pressure is extremely higher than the specified level.
• If the spare tire is in a location subject to poor radio wave signal reception.
*
• If a large metallic object which can interfere with signal reception is
put in the luggage compartment.
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: Vehicles with a full-size spare tire only
●Performance may be affected in the following situations.
• Near a TV tower, electric power plant, gas station, radio station, large display, airport or other facility that generates strong radio waves or
electrical noise
• When carrying a portable radio, cellular phone, cordless phone or other wireless communication device
●When the vehicle is parked, the time taken for the warning to start or go
off could be extended.
●When tire inflation pressure declines rapidly for example when a tire has
burst, the warning may not function.
5217-3. Do-it-yourself maintenance
7
Maintenance and care
HIGHLANDER_U (OM48E98U)■
The initialization operation
●Make sure to carry out in
itialization after adjusting the tire inflation pres-
sure.
Also, make sure the tires are cold be fore carrying out initialization or tire
inflation pressure adjustment.
●If you have accidentally turned the engine switch to the “LOCK” position
(vehicles without a smart key system) or off (vehicles with a smart key
system) during initialization, it is no t necessary to press the reset switch
again as initialization will restart aut omatically when the engine switch
has been turned to the “ON” position (vehicles without a smart key sys-
tem) or IGNITION ON mode (vehic les with a smart key system) for the
next time.
●If you accidentally press the reset s witch when initialization is not neces-
sary, adjust the tire inflation pressu re to the specified level when the
tires are cold, and conduct initialization again.
■When initialization of the tire pr essure warning system has failed
Initialization can be completed in a few minutes. However, in the following
cases, the settings have not been recorded and the system will not oper-
ate properly. If repeated attempts to record tire inflation pressure settings
are unsuccessful, have the vehicle inspected by your Toyota dealer.
●When operating the tire pressure wa rning reset switch, the tire pressure
warning light does not blink 3 times.
●After carrying out the initialization procedure, the tire pressure warning
light blinks for 1 minute then stays on after driving for 20 minutes.
553
8When trouble arises
HIGHLANDER_U (OM48E98U)8-1. Essential information
Emergency flashers .......... 554
If your vehicle has to be stopped in an
emergency ...................... 555
8-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 557
If you think something is wrong .............................. 561
Fuel pump shut off system ............................ 562
If a warning light turns on or a warning buzzer
sounds ............................ 563
If a warning message is displayed ..................... 572
If you have a flat tire.......... 590
If the engine will not start ................................. 615
If the shift lever cannot be shifted from P............. 617
If the electronic key does not operate properly........ 618
If the vehicle battery is discharged ...................... 621
If your vehicle overheats ........................ 626
If the vehicle becomes stuck ............................... 629
5628-2. Steps to take in an emergency
HIGHLANDER_U (OM48E98U)
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without a smart key system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with a smart key system
Turn the engine switch to ACCESSORY mode or turn it off.
Restart the engine.
Fuel pump shut off system
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
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