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483
7Maintenance and care
HIGHLANDER_U (OM48E98U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 484
Cleaning and protecting the vehicle interior ........... 487
7-2. Maintenance Maintenance requirements ................... 490
General maintenance........ 493
Emission inspection and maintenance (I/M)
programs......................... 497
7-3. Do-it-yourself maintenance Do-it-yourself service precautions ..................... 498
Hood ................................. 500
Positioning a floor jack ...... 502
Engine compartment ......... 503
Tires .................................. 515
Tire inflation pressure ....... 525
Wheels .............................. 528
Air conditioning filter.......... 530
Wireless remote control/ electronic key battery ...... 532
Checking and replacing fuses ............................... 535
Light bulbs......................... 539
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4857-1. Maintenance and care
7
Maintenance and care
HIGHLANDER_U (OM48E98U)■
When using a car wash (vehicles with a smart key system)
If the door handle becomes wet while the electronic key is within the ef\
fective
range, the door may lock and unlock repeatedly. In that case, follow the fol-
lowing correction procedures to wash the vehicle:
●Place the key in a position 6 ft. (2 m) or more separate from the vehicle
while the vehicle is being washed. (Take care to ensure that the key is not
stolen.)
● Set the electronic key to battery-saving mode to disable the smart key sys-
tem. ( P. 149)
■ Aluminum wheels
●Remove any dirt immediately by using a neutral detergent. Do not use hard
brushes or abrasive cleaners. Do not use strong or harsh chemical clean-
ers.
Use the same mild detergent and wax as used on the paint.
● Do not use detergent on the wheels when they are hot, for example after
driving for long distance in the hot weather.
● Wash detergent from the wheels immediately after use.
■ Bumpers
Do not scrub with abrasive cleaners.
WARNING
■When washing the vehicle
Do not apply water to the inside of the engine compartment. Doing so may
cause the electrical components etc. to catch fire.
■ Precautions regarding the exhaust pipe
Exhaust gasses cause the exhaust pipe to become quite hot.
When washing the vehicle, be careful not to touch the pipe until it has
cooled sufficiently, as touching a hot exhaust pipe can cause burns.
■ Precaution regarding the rear bump er with Blind Spot Monitor (if
equipped)
If the paint of the rear bumper is chipped or scratched, the system may mal-
function. If this occurs, consult your Toyota dealer.
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4917-2. Maintenance
7
Maintenance and care
HIGHLANDER_U (OM48E98U)
■Repair and replacement
It is recommended that genuine Toyota parts be used for repairs to ensure
performance of each system. If non-Toyota parts are used in replacement or if
a repair shop other than a Toyota dealer performs repairs, confirm the war-
ranty coverage.
■ Reset the maintenance data (U.S.A. only)
After the required maintenance is performed according to the maintenance
schedule, please reset the maintenance data.
To reset the data, follow the procedure described below:
Using the trip meter
Vehicles without a smart key system: Turn the engine switch to the “LOCK”
position with the trip meter A reading shown.
Vehicles with a smart key system: Turn the engine switch off with the trip
meter A reading shown.
Vehicles without a smart key system: While pressing the trip meter reset
button ( P. 95), turn the engine switch to the “ON” position (do not start the
engine, reset mode will be canceled).
Vehicles with a smart key system: While pressing the trip meter reset but-
ton ( P. 95), turn the engine switch to the IGNITION ON mode (do not start
the engine, otherwise the reset mode will be canceled).
Continue to press and hold the button until the trip meter displays “000000”.
Using the multi-information display (vehicles with color display)
While the engine is running, switch the multi-information display to the “Set-
tings” screen. ( P. 94)
Select “Maintenance System” on the “Settings” screen.
Select “Yes” on the “Maintenance System” screen.
“Initialization Completed” will be displayed on the multi-information display
when the reset procedure has been completed.
■ Allow inspection and repairs to be performed by a Toyota dealer
●Toyota technicians are well-trained specialists and are kept up to date with
the latest service information. They are well informed about the operations
of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty cove rage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly take
care of it.
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4927-2. Maintenance
HIGHLANDER_U (OM48E98U)
WARNING
■If your vehicle is not properly maintained
Improper maintenance could result in serious damage to the vehicle and
possible death or serious injury.
■ Handling of the battery
● Engine exhaust, some of its constituents, and a wide variety of automobile
components contain or emit chemicals known to the State of California to
cause cancer and birth defects and other reproductive harm. Work in a
well ventilated area.
● Oils, fuels and fluids contained in vehicles as well as waste produced by
component wear contain or emit chemicals known to the State of Califor-
nia to cause cancer and birth defects or other reproductive harm. Avoid
exposure and wash any affected area immediately.
● Battery posts, terminals and related accessories contain lead and lead
compounds which are known to cause brain damage. Wash your hands
after handling. ( P. 511)
Page 493 of 712
4937-2. Maintenance
7
Maintenance and care
HIGHLANDER_U (OM48E98U)
General maintenance
Listed below are the general maintenance items that should be
performed at the intervals specified in the “Owner’s Warranty
Information Booklet” or “Owner’s Manual Supplement/Sched-
uled Maintenance Guide”. It is recommended that any problem
you notice should be brought to the attention of your Toyota
dealer or qualified service shop for advice.
Engine compartment
ItemsCheck points
BatteryCheck the connections. (P. 511)
Brake fluidIs the brake fluid at the correct level? ( P. 510)
Engine coolantIs the engine coolant at the correct level?
(P. 508)
Engine oilIs the engine oil at the correct level? ( P. 505)
Exhaust systemThere should not be any fumes or strange
sounds.
Radiator/condenserThe radiator and condenser should be free from
foreign objects. (P. 509)
Washer fluidIs there sufficient washer fluid? (P. 514)
Page 496 of 712
4967-2. Maintenance
HIGHLANDER_U (OM48E98U)
Vehicle exterior
ItemsCheck points
Doors• Do the doors operate smoothly?
Engine hood• Does the engine hood lock system work prop-erly?
Fluid leaks• There should not be any signs of fluid leakageafter the vehicle has been parked.
Tires
• Is the tire inflation pressure correct?
• The tires should not be damaged or exces-sively worn.
• Have the tires been rotated according to the
maintenance schedule?
• The wheel nuts should not be loose.
Windshield wipers/rear
window wiper
• The wiper blades should not show any signs
of cracking, splitting, wear, contamination or
deformation.
• The wiper blades should clear the windshield/
rear window without streaking or skipping.
WARNING
■If the engine is running
Turn the engine off and ensure that there is adequate ventilation before per-
forming maintenance checks.
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498
HIGHLANDER_U (OM48E98U)
7-3. Do-it-yourself maintenance
Do-it-yourself ser vice precautions
If you perform maintenance by yourself, be sure to follow the
correct procedure as given in these sections.
ItemsParts and tools
Battery condition
( P. 511)• Warm water• Baking soda• Grease
• Conventional wrench (for terminal clamp bolts)
Brake fluid level
( P. 510)• FMVSS No.116 DOT 3 or SAE J1703 brake fluid
• Rag or paper towel
• Funnel (used only for adding brake fluid)
Engine coolant
level ( P. 508)
• “Toyota Super Long Life Coolant” or a similar high
quality ethylene glycol-based non-silicate, non-
amine, non-nitrite and non-borate coolant with long-
life hybrid organic acid technology
For the U.S.A.:
“Toyota Super Long Life Coolant” is pre-mixed with
50% coolant and 50% deionized water.
For Canada:
“Toyota Super Long Life Coolant” is pre-mixed with
55% coolant and 45% deionized water.
• Funnel (used only for adding engine coolant)
Engine oil level
( P. 505)• “Toyota Genuine Motor Oil” or equivalent
• Rag or paper towel
• Funnel (used only for adding engine oil)
Fuses ( P. 535)• Fuse with same amperage rating as original
Light bulbs
( P. 539)
• Bulb with same number and wattage rating as origi-
nal
• Phillips-head screwdriver
• Flathead screwdriver• Wrench
Radiator and con-
denser (
P. 509)
Tire inflation
pressure
( P. 525)• Tire pressure gauge
• Compressed air source
Washer fluid
( P. 514)• Water or washer fluid containing antifreeze (for win-
ter use)
• Funnel (used only for adding water or washer fluid)
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4997-3. Do-it-yourself maintenance
7
Maintenance and care
HIGHLANDER_U (OM48E98U)
WARNING
The engine compartment contains many mechanisms and fluids that may
move suddenly, become hot, or become electrically energized. To avoid death
or serious injury, observe the following precautions.
■When working on the engine compartment
● Keep hands, clothing and tools away from the moving fan and engine
drive belt.
● Be careful not to touch the engine, radiator, exhaust manifold, etc. right
after driving as they may be hot. Oil and other fluids may also be hot.
● Do not leave anything that may burn easily, such as paper and rags, in the
engine compartment.
● Do not smoke, cause sparks or expose an open flame to fuel or the bat-
tery. Fuel and battery fumes are flammable.
● Be extremely cautious when working on the battery. It contains poisonous
and corrosive sulfuric acid.
■ When working near the electric cooling fans or radiator grille
Vehicles without a smart key system:
Be sure the engine switch is off.
With the engine switch in the “ON” position, the electric cooling fans may
automatically start to run if the air conditioning is on and/or the coolant tem-
perature is high. ( P. 509)
Vehicles with a smart key system:
Be sure the engine switch is off.
With the engine switch in IGNITION ON mode, the electric cooling fans may
automatically start to run if the air conditioning is on and/or the coolant tem-
perature is high. ( P. 509)
■ Safety glasses
Wear safety glasses to prevent flying or falling material, fluid spray, etc.
from getting in your eyes.
NOTICE
■If you remove the air cleaner filter
Driving with the air cleaner filter removed may cause excessive engine wear
due to dirt in the air.