Page 585 of 712

5858-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48E98U)
After taking the specified steps to correct the suspected problem,
check that the warning message and light go off.
Have the malfunction repaired immediately. (vehicles with a
smart key system)
InteriorbuzzerExterior buzzerWarning messageDetails/Actions
Con-
tinu-
ous The driver’s door was opened
when the shift lever was not in
P and the engine switch was
not turned off.
Shift the shift lever to P.
Con-
tinu-
ousContin-
uous
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was not in P and the
engine switch was not turned
off.
Shift the shift lever to P.
Bring the electronic key
back into the vehicle.
OnceContin-
uous
An attempt was made to exit
the vehicle with the electronic
key and lock the doors without
first turning the engine switch
off when the shift lever was in P.
Turn the engine switch off
and lock the doors again.
(Flashes)
(Displayed alternately)
(Flashes)
(Displayed alternately)
(Flashes)
Page 586 of 712

5868-2. Steps to take in an emergency
HIGHLANDER_U (OM48E98U)
Once3 times
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was in P and the
engine switch was not turned
off.
Turn the engine switch off.
Bring the electronic key
back into the vehicle.
The electronic key was carried
outside the vehicle and a door
other than the driver’s door was
opened and closed while the
engine switch was in a mode
other than off.
Bring the electronic key
back into the vehicle.
Once
The electronic key is not
detected when an attempt is
made to start the engine.
Start the engine with the
electronic key present.
9
times
An attempt was made to drive
when the electronic key was not
inside the vehicle.
Confirm that the elec-
tronic key is inside the
vehicle.
Contin-
uous
An attempt was made to lock
the doors using the smart key
system while the electronic key
was still inside the vehicle.
Retrieve the electronic key
from the vehicle and lock
the doors again.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
(Flashes)
Page 587 of 712
5878-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48E98U)
OnceContin-
uous
An attempt was made to lock
either front door by opening a
door and putting the inside lock
button into the lock position,
then closing the door with the
electronic key still inside the
vehicle.
Retrieve the electronic key
from the vehicle and lock
the doors again.
Once
The electronic key has a low
battery.
Replace the electronic key
battery. ( P. 532)
Once
The steering lock could not be
released within 3 seconds of
the engine switch being
pressed.
Press the engine switch
while depressing the brake
pedal and moving the
steering wheel left and
right.
Once
Indicates a malfunction in the
smart key system
Have the vehicle inspected
by your Toyota dealer.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 588 of 712

5888-2. Steps to take in an emergency
HIGHLANDER_U (OM48E98U)
Once
• When the doors wereunlocked with the mechanical
key and then the engine
switch was pressed, the elec-
tronic key could not be
detected in the vehicle.
• The electronic key could not be detected in the vehicle
even after the engine switch
was pressed two consecu-
tive times.
Touch the electronic key to
the engine switch while
depressing the brake
pedal.
Once
Monochrome display
Color display
During a engine starting proce-
dure in the event that the elec-
tronic key was not functioning
properly ( P. 618), the engine
switch was touched with the
electronic key.
Press the engine switch
within 10 seconds of the
buzzer sounding.
Monochrome display
Color display
Indicates that:
• With the engine switch off,
the doors were unlocked and
then the driver’s door was
opened and closed
• The engine switch was turned to ACCESSORY mode with-
out starting the engine
• The shift lever was shifted to P from another position with
the engine switch in ON
mode.
Press the engine switch
while depressing the brake
pedal.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
Page 594 of 712
5948-2. Steps to take in an emergency
HIGHLANDER_U (OM48E98U)
Pull the strap upwards to open
the center deck board.
To secure the center deck
board, remove the hook on the
backside of the center deck
board and attach the hook to
the head restraint on the third
seats as shown.
Remove the mat.
Remove the cover.
If it is difficult to remove the
cover, you can use your key.
Taking out the spare tire
1
2
3
4
Page 615 of 712

6158-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48E98U)
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine again following correct starting procedures.
( P. 225, 228)
● There may be a malfunction in the engine immobilizer system.
( P. 80)
One of the following may be the cause of the problem:
● The battery may be discharged. ( P. 621)
● The battery terminal connections may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as electronic key battery depletion or a blown fuse.
However, an interim measure is available to start the engine.
( P. 615)
If the engine will not start
If the engine will not start even though correct starting proce-
dures are being followed ( P. 225, 228), consider each of the fol-
lowing points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low
volume.
The starter motor does not turn over (vehicles with a smart key
system)
Page 616 of 712

6168-2. Steps to take in an emergency
HIGHLANDER_U (OM48E98U)
One of the following may be the cause of the problem:
●One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 621)
● There may be a malfunction in the steering lock system.
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally:
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the v ehicle inspected by your Toyota
dealer.
The starter motor does not turn ov er, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function (vehicles with a smart key system)
1
2
3
4
Page 617 of 712
6178-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48E98U)
Set the parking brake.
Vehicles without a smart key system: Turn the engine switch to the
“ACC” position.
Vehicles with a smart key system: Turn the engine switch to
ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flathead
screwdriver or equivalent tool.
To prevent damage to the cover,
cover the tip of the screwdriver with
a rag.
Press the shift lock override
button.
The shift lever can be shifted while
the button is pressed.
If the shift lever cannot be shifted from P
If the shift lever cannot be sh ifted with your foot on the brake
pedal, there may be a problem with the shift lock system (a sys-
tem to prevent accidental operation of the shift lever). Have the
vehicle inspected by your Toyota dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted:
1
2
3
4
5