Page 392 of 604
3926-2. Maintenance
HIGHLANDER_HV_U (OM48F02U)
Vehicle exterior
ItemsCheck points
Doors/trunk• Do the doors/trunk operate smoothly?
Engine hood• Does the engine hood lock system work prop-erly?
Fluid leaks• There should not be any signs of fluid leakageafter the vehicle has been parked.
Tires
• Is the tire inflation pressure correct?
• The tires should not be damaged or exces-
sively worn.
• Have the tires been rotated according to the maintenance schedule?
• The wheel nuts should not be loose.
Windshield wipers/rear
window wiper
• The wiper blades should not show any signs of cracking, splitting, wear, contamination or
deformation.
• The wiper blades should clear the windshield/ rear window without streaking or skipping.
WARNING
■If the hybrid system is operating
Turn the hybrid system off and ensure that there is adequate ventilation
before performing maintenance checks.
Page 410 of 604

4106-3. Do-it-yourself maintenance
HIGHLANDER_HV_U (OM48F02U)■
After recharging/reconnect ing the 12-volt battery
● The hybrid system may not start. Follow the procedure below to initialize the
system.
Shift the shift lever to P.
Open and close any of the doors.
Restart the hybrid system.
● Unlocking the doors using the smart key system may not be possible imme-
diately after reconnecting the 12-volt battery. If this happens, use the wire-
less remote control or the mechanical key to lock/unlock the doors.
● Start the hybrid system with the power switch in ACCESSORY mode. The
hybrid system may not start with the power switch turned off. However, the
hybrid system will operate normally from the second attempt.
● The power switch mode is recorded by the vehicle. If the 12-volt battery is
disconnected and reconnected, the vehicle will return the power switch
mode to the status it was in before the 12-volt battery was disconnected.
Make sure to turn off the power switch before disconnecting the 12-volt bat-
tery. Take extra care when connecting the 12-volt battery if the power switch
mode prior to the battery being disconnected is unknown.
If the system will not start even after multiple attempts, contact your Toyota
dealer.
WARNING
■ Chemicals in the 12-volt battery
The 12-volt battery contains poisonous and corrosive sulfuric acid and may
produce hydrogen gas which is flammable and explosive. To reduce the risk
of death or serious injury, take the following precautions while working on or
near the 12-volt battery:
● Do not cause sparks by touching the 12-volt battery terminals with tools.
● Do not smoke or light a match near the 12-volt battery.
● Avoid contact with eyes, skin and clothes.
● Never inhale or swallow electrolyte.
● Wear protective safety glasses when working near the 12-volt battery.
● Keep children away from the 12-volt battery.
■ Where to safely charge the 12-volt battery
Always charge the 12-volt battery in an open area. Do not charge the 12-
volt battery in a garage or closed room where there is not sufficient ventila-
tion.
■ How to recharge th e 12-volt battery
Only perform a slow charge (5 A or less). The 12-volt battery may explode if
charged at a quicker rate.
1
2
3
Page 443 of 604
4436-3. Do-it-yourself maintenance
HIGHLANDER_HV_U (OM48F02U)
6
Maintenance and care
■Stop/tail lights and rear side marker lights, and rear turn signal
lights
Open the back door and
remove the 2 screws, and
remove the lamp assembly
by pulling it directly backward
from the rear of the vehicle.
Remove the wire harness.
Turn the bulb base counterclockwise.
1
2
3
Stop/tail lights and rear side
marker lightsRear turn signal lights
Page 445 of 604
4456-3. Do-it-yourself maintenance
HIGHLANDER_HV_U (OM48F02U)
6
Maintenance and care
■Tail lights and back-up lightsOpen the back door and
remove the cover.
Insert a flathead screwdriver or
similar into the hole at the top of
the cover and remove it as
shown in the illustration.
To prevent damaging the vehi-
cle, wrap the flathead screw-
driver with a tape.
Turn the bulb base counterclockwise.
Remove the light bulb.
When installing, reverse the steps listed.
1
2
Tail lightsBack-up lights
3
Tail lightsBack-up lights
4
Page 480 of 604

4807-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F02U)
InteriorbuzzerExterior buzzerWarning messageDetails/Actions
Once An attempt was made to start
the hybrid system with the shift
lever in an incorrect position.
Shift the shift lever to P
and start the hybrid sys-
tem.
Con-
tinu-
ous
The driver’s door was opened
when the shift lever was not in
P and the power switch was not
turned off.
Shift the shift lever to P.
Con-
tinu-
ousContin-
uous
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was not in P and the
power switch was not turned
off.
Shift the shift lever to P.
Bring the electronic key
back into the vehicle.
OnceContin-
uous
An attempt was made to exit
the vehicle with the electronic
key and lock the doors without
first turning the power switch off
when the shift lever was in P.
Turn the power switch off
and lock the doors again.
(Flashes)
(Flashes)
(Displayed alternately)
(Flashes)
(Displayed alternately)
(Flashes)
Page 481 of 604

4817-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F02U)
Once3 times
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was in P and the
power switch was not turned
off.
Turn the power switch off.
Bring the electronic key
back into the vehicle.
The electronic key was carried
outside the vehicle and a door
other than the driver’s door was
opened and closed while the
power switch was in a mode
other than off.
Bring the electronic key
back into the vehicle.
Once
The electronic key is not
detected when an attempt is
made to start the hybrid sys-
tem.
Start the hybrid system
with the electronic key
present.
9
times
An attempt was made to drive
when the electronic key was not
inside the vehicle.
Confirm that the elec-
tronic key is inside the
vehicle.
Contin-
uous
An attempt was made to lock
the doors using the smart key
system while the electronic key
was still inside the vehicle.
Retrieve the electronic key
from the vehicle and lock
the doors again.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
(Flashes)
Page 482 of 604
4827-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F02U)
OnceContin-
uous
An attempt was made to lock
either front door by opening a
door and putting the inside lock
button into the lock position,
then closing the door with the
electronic key still inside the
vehicle.
Retrieve the electronic key
from the vehicle and lock
the doors again.
Once
The electronic key has a low
battery.
Replace the electronic key
battery. ( P. 428)
Once
The steering lock could not be
released within 3 seconds of
the power switch being
pressed.
Press the power switch
while depressing the brake
pedal and moving the
steering wheel left and
right.
Once
Indicates a malfunction in the
smart key system
Have the vehicle inspected
by your Toyota dealer.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 483 of 604

4837-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F02U)
Once
• When the doors wereunlocked with the mechanical
key and then the power
switch was pressed, the elec-
tronic key could not be
detected in the vehicle.
• The electronic key could not be detected in the vehicle
even after the power switch
was pressed two consecu-
tive times.
Touch the electronic key to
the power switch while
depressing the brake
pedal.
Once
Monochrome display
Color display
During a hybrid system starting
procedure in the event that the
electronic key was not function-
ing properly ( P. 513), the
power switch was touched with
the electronic key.
Press the power switch
within 10 seconds of the
buzzer sounding.
Monochrome display
Color display
Indicates that:
• With the power switch off, the
doors were unlocked and
then the driver’s door was
opened and closed;
• The power switch was turned to ACCESSORY mode with-
out starting the hybrid sys-
tem; or
• The shift lever was shifted to P from another position with
the power switch in ON
mode.
Press the power switch
while depressing the brake
pedal.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)