Page 519 of 604

5197-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F02U)
WARNING
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery:
● Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the 12-volt battery.
■ 12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte,
while related parts contain lead and lead compounds. Observe the following
precautions when handling the 12-volt battery:
● When working with the 12-volt battery, always wear safety glasses and
take care not to allow any 12-volt battery fluids (acid) to come into contact
with skin, clothing or the vehicle body.
● Do not lean over the 12-volt battery.
● In the event that 12-volt battery fluid comes into contact with the skin or
eyes, immediately wash the affected area with water and seek medical
attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
● Always wash your hands after handling the 12-volt battery support, termi-
nals, and other battery-related parts.
● Do not allow children near the 12-volt battery.
■ After recharging the 12-volt battery
Have the 12-volt battery inspected at your Toyota dealer as soon as possi-
ble.
If the 12-volt battery is deteriorating, continued use may cause the 12-volt
battery to emit a malodorous gas, which may be detrimental to the health of
passengers.
■ When replacing the 12-volt battery
P. 4 1 1
Page 524 of 604

5247-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F02U)
■Messages displays
The message illustrations used are intended as examples, and may differ
from the image that is actually displayed on the multi-information display.
WARNING
■When inspecting under the hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
● If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.
● After the hybrid system has been turned off, check that the “READY” indi-
cator are off.
When the hybrid system is operating, the gasoline engine may automati-
cally start, or the cooling fan may suddenly operate even if the gasoline
engine stops. Do not touch or approach rotating parts such as the fan,
which may lead to fingers or clothing (especially a tie, a scarf or a muffler)
getting caught, resulting in serious injury.
● Do not loosen the radiator cap and the coolant reservoir caps while the
hybrid system and radiator are hot.
High temperature steam or coolant could spray out.
NOTICE
■When adding engine/power control unit coolant
Add coolant slowly after the hybrid system has cooled down sufficiently.
Adding cool coolant to a hot hybrid system too quickly can cause damage to
the hybrid system.
■ To prevent damage to the cooling system
Observe the following precautions:
● Avoid contaminating the coolant with foreign matter (such as sand or dust
etc.).
● Do not use any coolant additive.
Page 525 of 604

5257-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F02U)
Stop the hybrid system. Set the parking brake and shift the shift
lever to P.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheels
to help provide traction.
Restart the hybrid system.
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, depress the accelerator pedal.
■ When it is difficult to free the vehicle
If the vehicle becomes stuck
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRAC.
WARNING
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
1
2
3
4
5
Page 548 of 604

5488-1. Specifications
HIGHLANDER_HV_U (OM48F02U)
This information has been prepared in accordance with regulations
issued by the National Highway Traffic Safety Administration of the
U.S. Department of Transportation.
It provides the purchasers and/or prospective purchasers of Toyota
vehicles with information on uniform tire quality grading.
Your Toyota dealer will help answer any questions you may have as
you read this information.
■DOT quality grades
All passenger vehicle tires must c onform to Federal Safety Require-
ments in addition to these grades. Quality grades can be found
where applicable on the tire sidewall between tread shoulder and
maximum section width.
For example: Treadwear 200 Traction AA Temperature A
■Treadwear
The treadwear grade is a comparative rating based on the wear
rate of the tire when tested under controlled conditions on a speci-
fied government test course.
For example, a tire graded 150 wo uld wear one and a half (1 - 1/2)
times as well on the government course as a tire graded 100.
The relative performance of tire s depends upon the actual condi-
tions of their use. Performance may differ significantly from the norm
due to variations in driving habits , service practices and differences
in road characteristics and climate.
■Traction AA, A, B, C
The traction grades, from highest to lowest, are AA, A, B and C,
and they represent the tire’s ability to stop on wet pavement as
measured under controlled conditio ns on specified government test
surfaces of asphalt and concrete.
A tire marked C may have poor traction performance.
Warning: The traction grade assigned to this tire is based on braking
(straight ahead) traction tests and does not include cornering (turn-
ing) traction.
Uniform Tire Quality Grading
Page 549 of 604

5498-1. Specifications
8
Vehicle specifications
HIGHLANDER_HV_U (OM48F02U)■
Temperature A, B, C
The temperature grades are A (the hi
ghest), B, and C, representing
the tire’s resistance to the generation of heat and its ability to dissi-
pate heat when tested under cont rolled conditions on a specified
indoor laboratory test wheel.
Sustained high temperature can cause the material of the tire to
degenerate and reduce tire life, and excessive temperature can lead
to sudden tire failure.
Grade C corresponds to a level of performance which all passenger
car tires must meet under the Federal Motor Vehicle Safety Stan-
dard No. 109.
Grades B and A represent higher le vels of performance on the labo-
ratory test wheel than the minimum required by law.
Warning: The temperature grades of a tire assume that it is properly
inflated and not overloaded.
Excessive speed, underinflation, or excessive loading, either sepa-
rately or in combination, can cause heat buildup and possible tire
failure.
Page 560 of 604
5608-2. Customization
HIGHLANDER_HV_U (OM48F02U)■
Door lock (
P. 128, 134, 513)
■Smart key system and wireless remote control ( P. 128, 134)
FunctionDefault settingCustomized set-
ting
Unlocking using a
mechanical key
Driver’s door
unlocked in one step, all doors
unlocked in two steps
All doors
unlocked in one
step
——O
Automatic door lock
Shifting the shift lever to position other than P
Off
O—OVehicle speed is
approximately 12
mph (20 km/h) or higher
Automatic door unlockShifting the shift lever to POff
O—ODriver’s door is opened
123
FunctionDefault settingCustomized set-
ting
Operation buzzer vol-
umeLevel 5OffO—OLevel 1 to 7
Operation signal
(Emergency flashers)OnOffO—O
Time elapsed before
automatic door lock
function is activated if
door is not opened after
being unlocked
60 seconds
Off
O—O30 seconds
120 seconds
Open door warning
buzzerOnOff——O
123
Page 566 of 604

5668-2. Customization
HIGHLANDER_HV_U (OM48F02U)
■Vehicle customization
●When the smart key system is off, the entry unlock function cannot be cus-
tomized.
● When the doors remain closed after unlocking the doors and the timer acti-
vated automatic door lock function activates, signals will be generated in
accordance with the operation buzzer volume and operational signal (Emer-
gency flashers) function settings.
■ Changing of the power back door opening angle
The opening angle setting can be changed through operation of either the
power back door switch or the audio system screen.
However, if the power switch is on and the power back door switch is used to
change the opening angle setting, the changed opening angle will not be
reflected on the audio system screen until the power switch is turned off and
then on again.
■ When customizing on the audio system screen
Stop the vehicle in a safe place, apply the parking brake, and shift the shift
lever to P. Also, to prevent 12-volt battery discharge, leave the hybrid system
operating while customizing the features.
WARNING
■ During customization
As the hybrid system needs to be oper ating during customization, ensure
that the vehicle is parked in a place with adequate ventilation. In a closed
area such as a garage, exhaust gases including harmful carbon monoxide
(CO) may collect and enter the vehicle. This may lead to death or a serious
health hazard.
NOTICE
■ During customization
To prevent 12-volt battery discharge, ensure that the hybrid system is oper-
ating while customizing features.
Page 567 of 604
567
HIGHLANDER_HV_U (OM48F02U)
8
Vehicle specifications
8-3. Initialization
Items to initialize
The following items must be initialized for normal system opera-
tion after such cases as the 12-volt battery being reconnected,
or maintenance being performed on the vehicle:
ItemWhen to initializeReference
Power back door
• After reconnecting or chang- ing the battery
• After changing a fuse
P. 134
Maintenance data
(U.S.A. only)After the maintenance is per-
formedP. 387
Tire pressure warning sys-
temWhen changing the tire infla-
tion pressure by changing trav-
eling speed or load weight, etc.
P. 414