Page 511 of 604
5117-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F02U)
One of the following may be the cause of the problem:
●One or both of the 12-volt batter y terminals may be disconnected.
● The 12-volt battery may be discharged. ( P. 516)
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to st art the hybrid system if the power
switch is functioning normally:
Set the parking brake.
Shift the shift lever to P.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
The interior lights and headlight s do not turn on, or the horn
does not sound.
Emergency start function
1
2
3
4
Page 517 of 604

5177-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F02U)
Connect the jumper cables according to the following procedure:Connect a positive jumper cabl e clamp to the exclusive jump
starting terminal on your vehicle.
Connect the clamp on the other e nd of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the exclusive
jump starting terminal and any moving parts, as shown in the
illustration.
Start the engine of the second vehicle. Increase the engine speed
slightly and maintain at that le vel for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Open and close any of the doors of your vehicle with the power
switch off.
Maintain the engine speed of t he second vehicle and start the
hybrid system of your vehicle by turning the power switch to ON
mode.
Make sure the “READY” indicato r comes on. If the indicator does
not come on, contact your Toyota dealer.3
1
2
3
4
4
5
6
7
Page 518 of 604

5187-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F02U)
Once the hybrid system has started, remove the jumper cables in
the exact reverse order from which they were connected.
Close the exclusive jump starting terminal cover, and reinstall the
fuse box cover to its original position.
When installing, first hook the fuse box cover onto the two rear tabs.
Once the hybrid system starts, have the vehicle inspected at your
Toyota dealer as soon as possible.
■ Starting the hybrid system when th e 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ When recharging or repl acing the 12-volt battery
● In some cases, it may not be possible to unlock the doors using the smart
key system when the 12-volt battery is discharged. Use the wireless remote
control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.
● The power back door must be initialized. ( P. 567)
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The
12-volt battery recharges automatically while the hybrid system is operating.)
8
9
Page 519 of 604

5197-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F02U)
WARNING
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery:
● Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the 12-volt battery.
■ 12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte,
while related parts contain lead and lead compounds. Observe the following
precautions when handling the 12-volt battery:
● When working with the 12-volt battery, always wear safety glasses and
take care not to allow any 12-volt battery fluids (acid) to come into contact
with skin, clothing or the vehicle body.
● Do not lean over the 12-volt battery.
● In the event that 12-volt battery fluid comes into contact with the skin or
eyes, immediately wash the affected area with water and seek medical
attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
● Always wash your hands after handling the 12-volt battery support, termi-
nals, and other battery-related parts.
● Do not allow children near the 12-volt battery.
■ After recharging the 12-volt battery
Have the 12-volt battery inspected at your Toyota dealer as soon as possi-
ble.
If the 12-volt battery is deteriorating, continued use may cause the 12-volt
battery to emit a malodorous gas, which may be detrimental to the health of
passengers.
■ When replacing the 12-volt battery
P. 4 1 1
Page 534 of 604
5348-1. Specifications
HIGHLANDER_HV_U (OM48F02U)
Cooling system
Capacity (reference)
Gasoline engine
Power control unit13.5 qt. (12.8 L, 11.2 Imp. qt.)
2.0 qt. (1.9 L, 1.7 Imp. qt.)
Coolant typeUse either of the following.
• “Toyota Super Long Life Coolant”
• Similar high-quality ethylene glycol-based
non-silicate, non-amine, non-nitrite, and
non-borate coolant with long-life hybrid
organic acid technology
Do not use plain water alone.
Ignition system
Spark plug
MakeDENSO FK20HR11
Gap0.043 in. (1.1 mm)
NOTICE
■ Iridium-tipped spark plugs
Use only iridium-tipped spark plugs. Do not adjust the spark plug gap.
Electrical system
12-volt battery
Open voltage at 68 F
(20 C): 12.6 12.8 V Fully charged
12.2
12.4 V Half charged
11 . 8
12.0 V Discharged
(Voltage is checked 20 minutes after the hybrid
system and all lights are turned off.)
Charging rates5 A max.
Page 539 of 604
5398-1. Specifications
8
Vehicle specifications
HIGHLANDER_HV_U (OM48F02U)
Light bulbs
Light bulbsBulb No.WTy p e
ExteriorHeadlights
High beam
Low beam 9005
60
55 A
B
Parking and front turn signal
lights 7444NA 28/8 C
Front side maker lights 5D
Front fog lights 19 E
Rear turn signal lights 21 C
Back-up lights 16 D
Stop/tail and rear side marker
lights
21/5 D
Tail lights 5D
License plate lights 5D
Interior Vanity lights
1.26 D
Front interior/front personal
lights
5D
Rear interior/rear personal
lights
8D
Front door courtesy lights 168 5 D
Luggage compartment light 5F
A: HB3 halogen bulbs
C: Wedge base bulbs (amber)
E: H16 halogen bulbs B: H11 halogen bulbs
D: Wedge base bulbs (clear)
F: Double end bulbs
Page 541 of 604

5418-1. Specifications
8
Vehicle specifications
HIGHLANDER_HV_U (OM48F02U)■
Recommendation of the use of cleaner burning gasoline
Cleaner burning gasoline, including reformulated gasoline that contains oxy-
genates such as ethanol or MTBE (Methyl Tertiary Butyl Ether) is available in
many areas.
Toyota recommends the use of cleaner burning gasoline and appropriately
blended reformulated gasoline. These types of gasoline provide excellent
vehicle performance, reduce vehicle emissions and improve air quality.
■ Non-recommendation of the use of blended gasoline
●If you use gasohol in your vehicle, be sure that it has an octane rating no
lower than 87.
● Toyota does not recommend the use of gasoline containing methanol.
■ Non-recommendation of the use of gasoline containing MMT
Some gasoline contains an octane enhancing additive called MMT (Methylcy-
clopentadienyl Manganese Tricarbonyl).
Toyota does not recommend the use of gasoline that contains MMT. If fuel
containing MMT is used, your emission control system may be adversely
affected.
The malfunction indicator lamp on the instrument cluster may come on. If this
happens, contact your Toyota dealer for service.
■ If your engine knocks
●Consult your Toyota dealer.
● You may occasionally notice light knocking for a short time while accelerat-
ing or driving uphill. This is normal and there is no need for concern.
●
Use only gasoline containing up to 15%
ethanol.
DO NOT use any flex-fuel or gasoline
that could contain more than 15% etha-
nol, including from any pump labeled
E30, E50, E85 (which are only some
examples of fuel containing more than
15% ethanol).
DO NOT use gasoline
containing more than
15% ethanol.
(30% ethanol)
(50% ethanol)
(85% ethanol)
Page 553 of 604

5538-1. Specifications
8
Vehicle specifications
HIGHLANDER_HV_U (OM48F02U)
Light truck (LT) tire
A tire designated by its manufacturer as pri-
marily intended for use on lightweight trucks
or multipurpose passenger vehicles
Load ratingThe maximum load that a tire is rated to carry
for a given inflation pressure
Maximum load ratingThe load rating for a tire at the maximum per-
missible inflation pressure for that tire
Maximum permissible
inflation pressureThe maximum cold inflation pressure to which
a tire may be inflated
Measuring rimThe rim on which a tire is fitted for physical
dimension requirements
Open spliceAny parting at any junction of tread, sidewall,
or innerliner that extends to cord material
Outer diameterThe overall diameter of an inflated new tire
Overall width
The linear distance between the exteriors of
the sidewalls of an inflated tire, including ele-
vations due to labeling, decorations, or protec-
tive bands or ribs
Passenger car tire
A tire intended for use on passenger cars,
multipurpose passenger vehicles, and trucks,
that have a gross vehicle weight rating
(GVWR) of 10,000 lb. or less.
PlyA layer of rubber-coated parallel cords
Ply separationA parting of rubber compound between adja-
cent plies
Pneumatic tire
A mechanical device made of rubber, chemi-
cals, fabric and steel or other materials, that,
when mounted on an automotive wheel, pro-
vides the traction and contains the gas or fluid
that sustains the load
Radial ply tire
A pneumatic tire in which the ply cords that
extend to the beads are laid at substantially 90
degrees to the centerline of the tread
Reinforced tire
A tire designed to operate at higher loads and
at higher inflation pressures than the corre-
sponding standard tire
Tire related termMeaning