Page 201 of 604

2014-1. Before driving
4
Driving
HIGHLANDER_HV_U (OM48F02U)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■If you hear a squealing or scraping noise (brake pad wear limit indica-
tors)
Have the brake pads checked and replaced by your Toyota dealer as soon
as possible.
Rotor damage may result if the pads are not replaced when needed.
It is dangerous to drive the vehicle when the wear limits of the brake pads
and/or those of the brake discs are exceeded.
■ When the vehicle is stopped
● Do not depress the accelerator pedal unnecessarily.
If the vehicle is in any gear other than P or N, the vehicle may accelerate
suddenly and unexpectedly, causing an accident.
● In order to prevent accidents due to the vehicle rolling away, always keep
depressing the brake pedal while the “READY” indicator is on. Apply the
parking brake as necessary.
● If the vehicle is stopped on an incline, in order to prevent accidents caused
by the vehicle rolling forward or backward, always depress the brake pedal
and securely apply the parking brake as needed.
● Avoid revving or racing the engine.
Running the engine at high speed while the vehicle is stopped may cause
the exhaust system to overheat, which could result in a fire if combusti\
ble
material is nearby.
Page 202 of 604

2024-1. Before driving
HIGHLANDER_HV_U (OM48F02U)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When the vehicle is parked
● Do not leave glasses, cigarette lighters, spray cans, or soft drink cans in
the vehicle when it is in the sun.
Doing so may result in the following:
• Gas may leak from a cigarette lighter or spray can, and may lead to a
fire.
• The temperature inside the vehicle may cause the plastic lenses and plastic material of glasses to deform or crack.
• Soft drink cans may fracture, causing the contents to spray over the interior of the vehicle, and may also cause a short circuit in the vehicle’s
electrical components.
● Do not leave cigarette lighters in the vehicle. If a cigarette lighter is in a
place such as the glove box or on the floor, it may be lit accidentally when
luggage is loaded or the seat is adjusted, causing a fire.
● Do not attach adhesive discs to the windshield or windows. Do not place
containers such as air fresheners on the instrument panel or dashboard.
Adhesive discs or containers may act as lenses, causing a fire in the vehi-
cle.
● Do not leave a door or window open if the curved glass is coated with a
metallized film such as a silver-colored one. Reflected sunlight may cause
the glass to act as a lens, causing a fire.
● Always apply the parking brake, shift the shift lever to P, stop the hybrid
system and lock the vehicle.
Do not leave the vehicle unattended while the hybrid system is operating.
● Do not touch the exhaust pipe while the hybrid system is operating or
immediately after turning the hybrid system off.
Doing so may cause burns.
■ When taking a nap in the vehicle
Always turn the hybrid system off. Otherwise, if you accidentally move the
shift lever or depress the accelerator pedal, this could cause an accident or
fire due to hybrid system overheating. Additionally, if the vehicle is parked in
a poorly ventilated area, exhaust gases may collect and enter the vehicle,
leading to death or a serious health hazard.
Page 203 of 604

2034-1. Before driving
4
Driving
HIGHLANDER_HV_U (OM48F02U)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When braking
● When the brakes are wet, drive more cautiously.
Braking distance increases when the brakes are wet, and this may cause
one side of the vehicle to brake differently than the other side. Also, the
parking brake may not securely hold the vehicle.
● If the electronically controlled brake system does not operate, do not fol-
low other vehicles closely and avoid hills or sharp turns that require brak-
ing.
In this case, braking is still possible, but the brake pedal should be
depressed more firmly than usual. Also, the braking distance will increase.
Have your brakes fixed immediately.
● The brake system consists of 2 or more individual hydraulic systems; if
one of the systems fails, the other(s) will still operate. In this case, the
brake pedal should be depressed more firmly than usual and the braking
distance will increase. Have your brakes fixed immediately.
■ If the vehicle becomes stuck
Do not spin the wheels excessively when any of the tires is up in the air, or
the vehicle is stuck in sand, mud, etc. This may damage the driveline com-
ponents or propel the vehicle forward or backward, causing an accident.
NOTICE
■When driving the vehicle
● Do not depress the accelerator and brake pedals at the same time during
driving, as this may restrain driving torque.
● Do not use the accelerator pedal or depress the accelerator and brake
pedals at the same time to hold the vehicle on a hill.
Page 207 of 604

2074-1. Before driving
4
Driving
HIGHLANDER_HV_U (OM48F02U)
WARNING
■Things that must not be carried in the luggage compartment
The following things may cause a fire if loaded in the luggage compart-
ment:
●Receptacles containing gasoline
●Aerosol cans
■Storage precautions
Observe the following precautions.
Failure to do so may prevent the pedals from being depressed properly,
may block the driver’s vision, or may result in items hitting the driver or
passengers, possibly causing an accident.
●Stow cargo and luggage in the luggage compartment whenever possi-
ble.
●Do not stack cargo and luggage in the luggage compartment higher
than the seatbacks.
●Do not place cargo or luggage in or on the following locations.
• At the feet of the driver
• On the front passenger or rear seats (when stacking items)
• On the instrument panel
• On the dashboard
●Secure all items in the occupant compartment.
●When you fold down the rear seats, long items should not be placed
directly behind the front seats.
●Never allow anyone to ride in the luggage compartment. It is not
designed for passengers. They should ride in their seats with their seat
belts properly fastened.
Page 208 of 604

2084-1. Before driving
HIGHLANDER_HV_U (OM48F02U)
WARNING
■Capacity and distribution
●Do not exceed the maximum axle weight rating or the total vehicle
weight rating.
●Even if the total load of occupant’s weight and the cargo load is less
than the total load capacity, do not apply the load unevenly. Improper
loading may cause deterioration of steering or braking control which
may cause death or serious injury.
■Roof luggage carrier precautions (vehicles with roof rails)
To use the roof rails as a roof luggage carrier, you must fit the roof rails
with two or more genuine Toyota cross rails or their equivalent.
When you load cargo on the roof luggage carrier, observe the following:
●Loading cargo on the roof luggage carrier will make the center of the
vehicle gravity higher. Avoid high speeds, sudden starts, sharp turns,
sudden braking or abrupt maneuvers, otherwise it may result in loss of
control or vehicle rollover due to failu re to operate this vehicle correctly
and result in death or serious injury.
●If driving for a long distance, on rough roads, or at high speeds, stop
the vehicle now and then during the trip to make sure the cargo
remains in its place.
●Do not exceed 165 lb. (75 kg) cargo weight on the roof luggage carrier.
●Place the cargo so that its weight is
distributed evenly between the front
and rear axles.
●If loading long or wide cargo, never
exceed the vehicle overall length or
width. ( P. 528)
●Before driving, make sure the cargo is
securely fastened on the roof luggage
carrier.
Cross rails
Roof rails
Page 209 of 604
2094-1. Before driving
4
Driving
HIGHLANDER_HV_U (OM48F02U)
WARNING
■When installing cross rails (vehicles with roof rails)
Make sure the cross bars are installed securely by pushing them forward
and rearward.
Failure to do so may cause an unexpected accident.
NOTICE
■When loading cargo
Be careful not to scratch the surface of the moon roof or panoramic moon
roof.
Page 210 of 604

2104-1. Before driving
HIGHLANDER_HV_U (OM48F02U)
◆Total load capacity (vehicle capacity weight): P. 5 2 8
Total load capacity means the combined weight of occupants, cargo
and luggage.
◆Seating capacity: 7 or 8 occupants (Front 2, Rear 5 or 6)
Seating capacity means the maxi mum number of occupants whose
estimated average weight is 150 lb. (68 kg) per person.
◆TWR (Trailer Weight Rating): P. 216, 528
TWR means the maximum gross trailer weight (trailer weight plus
its cargo weight) that your vehicle is able to tow.
◆Cargo capacity
Cargo capacity may increase or decrease depending on the weight
and the number of occupants.
■Total load capacity and seating capacity
These details are also described on the tire and loading information label.
( P. 421)
Vehicle load limits
Vehicle load limits include total load capacity, seating capacity,
TWR (Trailer Weight Rati ng) and cargo capacity.
WARNING
■Overloading the vehicle
Do not overload the vehicle.
It may not only cause damage to the tires, but also degrade steering
and braking ability, resulting in an accident.
Page 226 of 604

2264-1. Before driving
HIGHLANDER_HV_U (OM48F02U)
WARNING
■Trailer towing precautions
To tow a trailer safely, use extreme care and drive the vehicle in accordance
with the trailer’s characteristics and operating conditions. Failure to do so
could cause an accident resulting in death or serious injury. Vehicle stability
and braking performance are affected by trailer stability, brake setting and
performance, and the hitch. Your vehi cle will handle differently when towing
a trailer.
■ To avoid accident or injury
● Do not exceed the TWR, unbraked TWR, GCWR, GVWR or GAWR.
● If the gross trailer weight is over 2000 lb. (907 kg), a sway control device
with sufficient capacity is required.
● Adjust the tongue weight within the appropriate range. Place heavier loads
as close to the trailer axle as possible.
● Do not exceed 65 mph (104 km/h), the posted towing speed limit or the
speed limit for your trailer as set forth in your trailer owner’s manual,
whichever is lowest. Slow down sufficiently before making a turn, in cross
winds, on wet or slippery surface, etc. to help avoid an accident. If you
experience a vehicle-trailer instability from reducing a certain speed, slow
down and make sure you keep your vehicle speed under the speed of
which you experience the instability.
● Do not make jerky, abrupt or sharp turns.
● Do not apply the brakes suddenly as you may skid, resulting in jackknifing
and loss of vehicle control. This is especially true on wet or slippery sur-
faces.
● Do not exceed the trailer hitch assembly weight, gross vehicle weight,
gross axle weight and trailer tongue weight capacities.
● Do not use cruise control when towing.
● Slow down and downshift before descending steep or long downhill
grades. Do not make sudden downshifts while descending steep or long
downhill grades.
● Vehicle-trailer instability is more likely on steep long downhills. Before
descending steep or long downhill grades, slow down and downshift. Do
not make sudden downshifts when descending steep or long downhill
grades. Avoid holding the brake pedal down too long or applying the
brakes too frequently. This could cause the brakes to overheat and result
in reduced braking efficiency.
● Do not tow a trailer when the compact spare tire is installed on your vehi-
cle.