
Cleaning the InteriorFrequently inspect and clean the interior to
maintain its appearance and to prevent premature wear. If possible, immediately wipe
up spills and remove marks. For general
cleaning, wipe interior surfaces using a soft cloth (such as micro fiber) dampened with amixture of warm water and mild non-detergent cleaner (test all cleaners on a
concealed area before use). To avoid streaks,
dry immediately with a soft lint-free cloth.
Interior Glass
Do not scrape, or use any abrasive cleaning
fluid on glass or mirrored surfaces. This can
damage the reflective surface of the mirror
and the heating elements in the rear window.
Airbags
Do not allow any substance to enter an airbag
cover. This could affect correct operation.
Dashboard and Plastic Surfaces
Do not polish the upper surfaces of the
dashboard. Polished surfaces are reflective
and could interfere with your driving view.
Leather Seats
Leather is prone to dye-transfer which can cause discoloration, particularly on light
colored leather. White and tan leather is
coated with an anti-soiling treatment. Wipe
spills as soon as possible using a soft cloth
moistened with warm water and non-
detergent soap. Wipe gently in a circular
motion. Then wipe dry using a soft, lint-free
cloth. Using detergents or commercially
available leather cleaners and conditioners is
not recommended because they can discolor or dry out the leather.
Cloth Seats
Wipe spills as soon as possible using a soft cloth moistened with warm water and non-
detergent soap. Wipe gently in a circular motion. Then wipe dry using a soft, lint-free
cloth. Vacuum the seats as needed to remove
any loose dirt.
Carpets
Avoid over-wetting carpets. For heavily soiled
areas, use a diluted upholstery cleaner.Seat Belts
Extend the belts to wipe. Do not use any type
of detergent or chemical cleaning agent. Allow the belts to dry naturally while
extended, preferably away from direct sunlight.
Tesla Built-In Rear Facing Child Seats
Vacuum the seats to remove any loose dirt.
Wipe the seats with a soft cloth dampened
with warm water. You can also use an
upholstery cleaner designed for automotive use. Extend the belts to wipe. Allow the belts
to dry naturally, preferably away from direct
sunlight.
Touchscreen and Instrument Panel
Clean the touchscreen and instrument panel using a soft lint-free cloth specificallydesigned to clean monitors and displays. Donot use cleaners (such as a glass cleaner) and
do not use a wet wipe or a dry statically- charged cloth (such as a recently washed
microfiber). To wipe the touchscreen without
activating buttons and changing settings, you
can enable clean mode. Touch Controls >
Displays > Clean Mode . The display darkens to
make it easy to see dust and smudges.
Chrome and Metal Surfaces
Polish, abrasive cleaners or hard cloths can
damage the finish on chrome and metal
surfaces.
Cautions for Interior CleaningWarning: If you notice any damage on an
airbag or seat belt, contact Tesla
immediately.Warning: Do not allow any water,
cleaners, or fabric to enter a seat belt
mechanism.Caution: Using solvents (including
alcohol), bleach, citrus, naphtha, or
silicone-based products or additives on
interior components can cause damage.
Cleaning
Maintenance119

Removing the Maintenance Panel
To access fuses and check fluid levels, remove the maintenance panel:
1. Pull the rear edge of the maintenance
panel upward to release the five clips that
hold the panel in place.
2. Maneuver the maintenance panel toward
the windshield to remove.Caution: The maintenance panel protects
the front trunk from water. When re- attaching, make sure it is fully seated.Checking Battery Coolant
If the quantity of fluid in the cooling system
drops below the recommended level, the
instrument panel displays a warning message.
Stop Model S as soon as safety permits and
contact Tesla.
Fluid Level Check
Tesla checks the Battery coolant level at the
regularly scheduled maintenance intervals. To
check it yourself, park Model S on level
ground. When Model S is cool, remove the
maintenance panel (see Removing the
Maintenance Panel on page 123).
Check the fluid level visually by looking at the
outside marks on the side of the reservoir. DO
NOT REMOVE THE FILLER CAP AND DO NOT ADD FLUID. Doing so can result in damage
not covered by the warranty.
The fluid level should be between the MIN and
the MAX marks. If you notice that the fluid
level has dropped significantly, contact Tesla before using Model S.
Topping Up the Battery Coolant
Under no circumstances should you add coolant. If the instrument panel warns youthat the fluid level is low, contact Teslaimmediately.
To maximize the performance and life of the Battery, the cooling system uses a specific
type of G-48 ethylene-glycol coolant (HOAT).
Contact Tesla for more specific information
about the coolant.
Fluid Reservoirs
Maintenance123

Checking Brake FluidWarning: Contact Tesla immediately if
you notice increased movement of the
brake pedal or a significant loss of brake
fluid. Driving under these conditions can result in extended stopping distances orcomplete brake failure.The Brake indicator on the
instrument panel alerts you if the
quantity of fluid in the brake
reservoir drops below the
recommended level. If it displays
while driving, stop as soon as safety
permits by gently applying the
brakes. Do not continue driving.
Contact Tesla immediately.
Fluid Level Check
Tesla checks the brake fluid level at the
regularly scheduled maintenance intervals. To check it yourself, park Model S on level
ground. When Model S is cool, remove the maintenance panel (see Removing the
Maintenance Panel on page 123).
Check the fluid level visually by looking at the
outside marks on the side of the reservoir
without removing the filler cap.
The brake fluid level should always be
between the MIN and the MAX marks.
Note: Although brake fluid level drops slightly
during normal use as a result of brake pad wear, it should not drop below the MIN mark.
Topping Up the Brake Fluid
Do not top up your brake fluid. Tesla service does this when you bring Model S in for
regular servicing. The following instructions are provided for information purposes andfuture reference only:
1. Clean the filler cap before removing to
prevent dirt from entering the reservoir.
2. Unscrew the cap and remove.
3. Top up the reservoir to the MAX mark
using brake fluid meeting DOT3 or DOT4 specifications.
4. Replace the filler cap.Warning: Only use new fluid from a
sealed air-tight container. Never use previously used fluid or fluid from apreviously opened container—fluid
absorbs moisture which decreases
braking performance.Warning: Brake fluid is highly toxic. Keep
containers sealed and out of the reach of children. In the event of accidentalconsumption, seek medical attention
immediately.Caution: Brake fluid damages painted
surfaces. Immediately soak up any spills
with an absorbent cloth and wash the
area with a mixture of car shampoo and
water.
Fluid Reservoirs
124Model S Owner's Manual

Topping Up Washer Fluid
The only reservoir into which you can add
fluid is the washer fluid reservoir located
under the front trunk. When the level is low, a
message displays on the instrument panel.
Do not use formulated washer fluids that contain water repellent or bug wash. These
fluids can cause streaking, smearing, and squeaking or other noises.
Operate the washers periodically to check
that the nozzles are clear and properly
directed.
To top up washer fluid:
1. Clean the filler cap before opening to
prevent dirt from entering the reservoir.
2. Open the filler cap.
3.Fill the reservoir until the fluid level is
visible just below the filler neck.
4. Replace the filler cap.
Note: Some national or local regulations
restrict the use of Volatile Organic
Compounds (VOCs). VOCs are commonly used as antifreeze in washer fluid. Use a
washer fluid with limited VOC content only if
it provides adequate freeze resistance for all climates in which you drive Model S.
Caution: Under no circumstances do you
need to inspect or top up other fluid
reservoirs. Two additional fluid reservoirs
are located next to the washer fluid, but underneath the maintenance panel. In the
unlikely event that you see a message on the instrument panel that one of these
fluid levels is low, stop Model S as soon as safe to do so, and contact Tesla.Caution: Do not spill washer fluid on body
panels. Doing so can cause damage. Wipe
up spills immediately and wash the
affected area with water.Warning: In temperatures below
40° F (4° C), use a washer fluid with
antifreeze. In cold weather, using a
washer fluid without antifreeze can impair
visibility through the windshield.
Fluid Reservoirs
Maintenance125

FuseRatingCircuit Protected495 AInstrument Panel505 ASiren, Intrusion/Tilt Sensor (Europe Only)5120 ATouchscreen5230 AHeated Rear Window535 ABattery Management System5415 AWiper De-Icer5530 ALeft Front Electric Seat5630 ARight Front Electric Seat5730 ACabin Fan5830 A12V Outlet/Forward Camera Sub.5930 AHVAC2 Power
Fuses
130Model S Owner's Manual

Jacking Procedure
Follow the steps below to lift Model S. Ensure that any non-Tesla repair facility is aware of
these lifting points.
1. Position Model S centrally between the lift
posts.
2. If your Model S is equipped with Smart Air
Suspension, it automatically self-levels,even when power is off. Use thetouchscreen to set the suspension as
follows:
• Touch Controls > Suspension .
• Press the brake pedal, then touch Very High to maximize the height of
the suspension.
• Touch Jack to disable self-leveling.When Jack mode is active,
Model S displays this indicator
light on the instrument panel,
along with a message telling
you that active suspension is
disabled.
3. Position the lift arm pads under the body
rails at the locations illustrated. DO NOT
position the lift arm pads under the
Battery.
4. Adjust the height and position of the lift
arm pads to ensure they are correctly
located.
5. With assistance, raise the lift, ensuring the
lift arm pads remain in their correct
positions.Note: Jack mode cancels when Model S is
driven over 4.5 mph (7 km/h).
Warning: If your Model S is equipped with
Smart Air Suspension, it automatically
self-levels, even when power is off. You
MUST disable this system by engaging
Jack mode before lifting or jacking. If you do not disable Smart Air Suspension,
Model S can attempt to self-level, causing serious damage, bodily injury, or death.Warning: Never raise Model S when the
charge cable is connected, even if
charging is not in progress.Warning: Do not work on an incorrectly
supported vehicle. Doing so can cause
serious damage, bodily injury, or death.Caution: DO NOT lift from under the
Battery. Place the lift arm pads under the body rails only. The locations illustratedare the only approved lifting points forModel S. Lifting at any other points can
cause damage. Damage caused by lifting Model S is not covered by the warranty.
Jacking and Lifting
132Model S Owner's Manual

Use a Flatbed Only
Use a flatbed trailer only, unless otherwise
specified by Tesla. Do not transport Model S with the tires directly on the ground.Caution: Damage caused by transporting
is not covered by the warranty.Caution: To transport Model S, follow the
instructions exactly as described next.
Disable Self-Leveling (air
suspension vehicles only)
If Model S is equipped with Smart Air
Suspension, it automatically self-levels, even when power is off. To prevent damage, you
must activate Jack mode to disable self- leveling:
1. Touch Controls > Suspension on the
touchscreen.
2. Press the brake pedal, then touch Very
High to maximize height.
3. Touch Jack.
When Jack mode is active,
Model S displays this indicator
light on the instrument panel,
along with a message telling you
that active suspension is
disabled.
Note: Jack mode cancels when Model S is
driven over 4.5 mph (7 km/h).
Warning: Failure to activate Jack mode
on a Model S equipped with Smart Air
Suspension can result in the vehicle becoming loose during transport, which
may cause significant damage.Activate Tow Mode
Model S may automatically shift into Park
when it detects the driver leaving the vehicle, even if it has previously been shifted into
Neutral. To keep Model S in Neutral (which disengages the parking brake), you must use
the touchscreen to activate Tow mode:
1. Shift into Park.
2. Press the brake pedal, then on the
touchscreen, touch Controls > Settings >
Service & Reset > Tow Mode .When Tow mode is active, Model S
displays this indicator light on the
instrument panel, along with a
message telling you that Model S is
free-rolling.
Note: Tow mode cancels when Model S is
shifted into Park.
Caution: If the electrical system is not
working, and you therefore cannot
release the electric parking brake,
attempt to quick start the 12V battery.
For instructions, call Tesla. If a situation
occurs where you cannot disengage the
parking brake, use tire skids or transport
Model S for the shortest possible distance
using wheeled dollies. Before doing so,
always check the dolly manufacturer’s specifications and recommended load
capacity.
Instructions for Transporters
150Model S Owner's Manual

Contacting Tesla
For detailed information about your Model S,
go to www.teslamotors.com, click the
MY TESLA link, then enter your login credentials (or sign up to get these
credentials).
If you have any questions or concerns about
your Model S, call 1-877-79TESLA
(1-877 ‑798-3752).
Note: You can also use voice commands to
provide feedback to Tesla. Say "Note", "Report", "Bug note", or "Bug report" followed
by your brief comments. Model S takes a
snapshot of its systems, including screen
captures of the touchscreen and instrument
panel. Tesla periodically reviews these notes
and uses them to continue improving Model S. For details, see Using Voice Commands on
page 38.
Reporting Safety Defects - USIf you believe that Model S has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Tesla Motors.
If NHTSA receives similar complaints, it may open an investigation. If it finds that a safety
defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your dealer,
or Tesla Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://
www.safercar.gov; or write to: Administrator, National Highway Traffic Safety, 1200 New
Jersey Avenue SE., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from http://
www.safercar.gov.
Reporting Safety Defects - Canada
If you believe that your Model S has a defect
which could cause a crash or could cause injury or death, you should immediatelyinform Transport Canada, in addition tonotifying Tesla. To contact Transport Canada,call their toll-free number: 1-800-333-0510.
Reporting Concerns
156Model S Owner's Manual