2015 TESLA MODEL S sport mode

Tesla Roadside Assistance is available to you, 24 hours a day, 365 days a year, for the duration of
your warranty period.
To contact Roadside Assistance, call:
1-877-79TESLA (1-877-798-3752)
Advise the representative of the vehicle identification number (VIN), license plate number, mileage, your location, and the nature of the problem. The VIN is on the upper dashboard on thedriver’s side of your vehicle and is visible through the windshield.
Roadside Assistance covers transportation of Model S for up to 50 miles (80 kms) in the event of
a flat tire. However, owners are responsible for transportation expenses if the Battery is over- discharged. For a complete description of the terms and conditions of the Tesla RoadsideAssistance Program, refer to the policy that was provided to you by Tesla when you purchasedModel S.
It is your responsibility to provide vehicle transporters with instructions on how to transport
Model S (see Instructions for Transporters on page 150).
Contacting Roadside Assistance
Roadside Assistance149

Use a Flatbed Only
Use a flatbed trailer only, unless otherwise
specified by Tesla. Do not transport Model S with the tires directly on the ground.Caution: Damage caused by transporting
is not covered by the warranty.Caution: To transport Model S, follow the
instructions exactly as described next.
Disable Self-Leveling (air
suspension vehicles only)
If Model S is equipped with Smart Air
Suspension, it automatically self-levels, even when power is off. To prevent damage, you
must activate Jack mode to disable self- leveling:
1. Touch Controls > Suspension on the
touchscreen.
2. Press the brake pedal, then touch Very
High to maximize height.
3. Touch Jack.
When Jack mode is active,
Model S displays this indicator
light on the instrument panel,
along with a message telling you
that active suspension is
disabled.
Note: Jack mode cancels when Model S is
driven over 4.5 mph (7 km/h).
Warning: Failure to activate Jack mode
on a Model S equipped with Smart Air
Suspension can result in the vehicle becoming loose during transport, which
may cause significant damage.Activate Tow Mode
Model S may automatically shift into Park
when it detects the driver leaving the vehicle, even if it has previously been shifted into
Neutral. To keep Model S in Neutral (which disengages the parking brake), you must use
the touchscreen to activate Tow mode:
1. Shift into Park.
2. Press the brake pedal, then on the
touchscreen, touch Controls > Settings >
Service & Reset > Tow Mode .When Tow mode is active, Model S
displays this indicator light on the
instrument panel, along with a
message telling you that Model S is
free-rolling.
Note: Tow mode cancels when Model S is
shifted into Park.
Caution: If the electrical system is not
working, and you therefore cannot
release the electric parking brake,
attempt to quick start the 12V battery.
For instructions, call Tesla. If a situation
occurs where you cannot disengage the
parking brake, use tire skids or transport
Model S for the shortest possible distance
using wheeled dollies. Before doing so,
always check the dolly manufacturer’s specifications and recommended load
capacity.
Instructions for Transporters
150Model S Owner's Manual

Connect the Tow Chain
The method used to connect the tow chain depends on whether Model S is equipped with
a towing eye (located in the front trunk).
If not equipped with a towing eye:
1. Attach the tow chains to the large hole on
each of the rearmost lower suspension arms underneath the front of the vehicle.
2. To protect the underbody from any
damage that could be caused by the tow
chains, place a 2" x 4" piece of wood
between the tow chains and the
underbody.
Caution: Before pulling, position the
wood between the tow chain and the
underbody to ensure the underbody is protected from any damage that couldbe caused by the tow chain.If equipped with a towing eye:
1. Remove the nose cone.
Insert a plastic pry tool into the top right
corner, and gently pry the nose cone
toward you. When the clip releases, pull
the nose cone toward you, without
twisting or bending, to release the three
remaining clips.
2. Insert the towing eye.
Fully insert the towing eye (found in the
front trunk) into the opening on the right
side, then turn it counter-clockwise until securely fastened.
3. Attach the tow chain to the towing eye.
Caution:
Before pulling, make sure the
towing eye is securely tightened.
Instructions for Transporters
Roadside Assistance151

Pull Onto the Trailer and Secure theWheels
Secure wheels using chocks and tie-down
straps:
• Ensure any metal parts on the tie-down straps do not contact painted surfaces or
the face of the wheels.
• Do not place straps over body panels or through the wheels.Caution: Attaching straps to the chassis,
suspension or other parts of the vehicle's
body may cause damage.Caution: To prevent damage, do not
transport Model S with the tires directly
on the ground.
Instructions for Transporters
152Model S Owner's Manual

Contacting Tesla
For detailed information about your Model S,
go to www.teslamotors.com, click the
MY TESLA link, then enter your login credentials (or sign up to get these
credentials).
If you have any questions or concerns about
your Model S, call 1-877-79TESLA
(1-877 ‑798-3752).
Note: You can also use voice commands to
provide feedback to Tesla. Say "Note", "Report", "Bug note", or "Bug report" followed
by your brief comments. Model S takes a
snapshot of its systems, including screen
captures of the touchscreen and instrument
panel. Tesla periodically reviews these notes
and uses them to continue improving Model S. For details, see Using Voice Commands on
page 38.
Reporting Safety Defects - USIf you believe that Model S has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Tesla Motors.
If NHTSA receives similar complaints, it may open an investigation. If it finds that a safety
defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your dealer,
or Tesla Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://
www.safercar.gov; or write to: Administrator, National Highway Traffic Safety, 1200 New
Jersey Avenue SE., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from http://
www.safercar.gov.
Reporting Safety Defects - Canada
If you believe that your Model S has a defect
which could cause a crash or could cause injury or death, you should immediatelyinform Transport Canada, in addition tonotifying Tesla. To contact Transport Canada,call their toll-free number: 1-800-333-0510.
Reporting Concerns
156Model S Owner's Manual

tire repair kitinflating with air only 116
inflating with sealant 115
replacing the sealant canister 117tiresall-season 111
balancing 110
chains 112
industry glossary of terms 148
inspecting and maintaining 110
pressures, how to check 109
quality grading 147
replacing 111
replacing a tire sensor 113
rotation 110
specification 144
summer 111
temperature grades 147
tire markings 145
tire sealant 114
traction grade 147
treadwear grade 147
winter 112
touch up body 120
touchscreenclean mode 119
cleaning 119
Controls 74
overview 72
Settings 77
software updates 99
tow chain, connecting 151
Tow mode 150
towing 150
towing a trailer 137
towing instructions 150
TPMSFCC certification 158
overview of 112
traction control 54
trademarks 153, 154
traffic alerts 86
Traffic-Aware Cruise Control 60
trailer hitches 137
transmission specifications 140
Transport Canada, contacting 156
transporting 150
trip chart 70
trip information 69
trunk, front 12
trunk, rearchild protection lock 7
disabling interior handle 7
TuneIn 85
turn signals 50
U
uniform tire quality grading 147
Units & Format 77unlockingtrunk, front 12
trunk, rear 10
unlocking and locking doors 4
unlocking when key doesn't work 7
USB devicesconnecting 87
playing audio files from 86
USB ports 87
V
vehicle certification label 136
Vehicle Identification Number (VIN) 134
vehicle loading 135
vent, sunroof 15
ventilation 82
VIN (Vehicle Identification Number) 134
volume control 72
W
walk-away locking 7
Wall Connector 102
warning flashers 50
warning lights, summary of 44
washer fluid, topping up 125
washer jets, cleaning 121
washers, using 51
weight specifications 139
wheel chocks 152
wheelsalignment 110
replacing 111
specifications 143
Wi-Fi, connecting to 98
windshield washer fluid, topping up 125
winter tires 112
wiper blades, replacing 121
wipers and washers 51
wipers, de-icing 51
X
XM radio 85
Index
164Model S Owner's Manual