
X
Pull either of the release levers :back-
wards.
The lower tailgate is unlocked.
X Swivel the lower tailgate downwards to
open.
The lower tailgate is held in the hori-
zontal position by means of the two
retaining straps.
! When folded down, the lower tailgate
can bear loads up to maximum of 220 lbs
(100 kg).
Observe the information on loading the
vehicle (Y page 108).
For information on vehicle weights, see
“Vehicle specification” (Y page 215).Closing the tailgate(s) on the coupé
G
WARNING
To prevent possible personal injury,
always keep hands and fingers away from the cargo compartment opening when closing
the tailgate(s). Be especially careful when
small children are around. X
Swivel the lower tailgate upwards to
close. Allow the two release levers to
engage audibly.
X Swivel the upper tailgate downwards to
close. G
WARNING
When leaving the vehicle, always remove the key from the starter switch, take it with
you, and lock the vehicle. Do not leave chil- dren unattended in the vehicle, or with
access to an unlocked vehicle. A child’s
unsupervised access to a vehicle could
result in an accident and/or serious per-
sonal injury. Opening and closing the retractable
soft top (cabriolet only)
You can fully open the retractable soft top
with the key. Opening and closing
55>> Controls. Z

Seats
Safety notes
G
WARNING
All seat adjustments, as well as fastening of seat belts, must be done before the vehicle
is operated. G
WARNING
When adjusting the seat, make sure no one
becomes trapped.
Do not adjust the driver’s seat while driv-
ing. Adjusting the seat while driving could cause the driver to lose control of the vehi-
cle.
Never ride in a moving vehicle with the seat backrest in an excessively reclined posi-
tion as this can be dangerous. You could
slide under the seat belt in a collision. If
you slide under the seat belt, it could apply force at the abdomen or neck, potentially
causing serious or fatal injuries. The seat
backrest and seat belts provide the best
restraint when the wearer is in a position
that is as upright as possible and seat belts are properly positioned on the body.
Your seat must be adjusted so that you can
correctly fasten your seat belt.
Observe the following points:
R Adjust the seat backrest until your arms
are slightly angled when holding the
steering wheel.
R Adjust the seat to a comfortable seating
position that still allows you to reach the
accelerator/brake pedal safely. The
position should be as far back as possi-
ble with the driver still able to operate
the controls properly.
R Never place hands under the seat or near
any moving parts while a seat is being
adjusted.
Failure to do so could result in an accident
and/or serious personal injury.
Observe the notes on the air bag system. G
WARNING
Children 12 years old and under must be
seated and properly secured in an appro-
priately sized infant restraint, toddler
restraint, or booster seat recommended for the size and weight of the child. For addi-
tional information, see “Children in the
vehicle”.
A child’s risk of serious or fatal injuries is
significantly increased if the child
restraints are not properly secured in the
vehicle and/or the child is not properly
secured in the child restraint. G
WARNING
Contact an authorized electric drive smart center if the seats have become damaged.
The seat is an integral part of the vehicle’s
safety system in the same way as seat belts
and air bags. Damage to the seats may
reduce their ability to protect the occu-
pants in an accident. Seat adjustment
:
Seat backrest tilt
; Seat fore and aft adjustment
Seat backrest tilt X
Adjusting: Sit down on the front seat.
X Pull adjustment lever :upwards and
adjust the seat backrest until your arms
are slightly angled when holding the
steering wheel. 58
Seats>> Controls.

Seat belts
Fastening the seat belts
G
WARNING
Always fasten your seat belt before driving. Always make sure all of your passengers are properly restrained.
Failure to wear and properly fasten and
position your seat belt greatly increases
your risk of injuries and their likely
severity in an accident. You and your
passenger should always wear seat belts.
If you are ever in an accident, your injuries
can be considerably more severe without
your seat belt properly buckled.
Without your seat belt buckled, you are
much more likely to hit the interior of the
vehicle or be ejected from it. You can be
seriously injured or killed.
In the same crash, the possibility of injury
or death is lessened if you are properly
wearing your seat belt. Air bags can only
protect you if you are properly wearing
your seat belt. G
WARNING
Children 12 years old and under must be
seated and properly secured in an appro-
priately sized infant restraint, toddler
restraint, or booster seat recommended for the size and weight of the child. For addi-
tional information, see “Children in the
vehicle”.
A child’s risk of serious or fatal injuries is
significantly increased if the child
restraints are not properly secured in the
vehicle and/or the child is not properly
secured in the child restraint. G
WARNING
Never let more people ride in the vehicle
than there are seat belts available. Make
sure everyone riding in the vehicle is cor- rectly restrained with a separate seat belt.Never use a seat belt for more than one per-
son at a time. G
WARNING
Never ride in a moving vehicle with the seat backrest in an excessively reclined posi-
tion as this can be dangerous. You could
slide under the seat belt in a collision. If
you slide under it, the belt would apply
force at the abdomen or neck, causing seri-
ous or even fatal injuries. The seat back-
rest and seat belt provide the best
restraint when the wearer is in a position
that is as upright as possible and the belt
is properly positioned on the body. G
WARNING
Observe ”Safety notes“ (Y page 35). :
Seat belt outlet
; Seat belt guide
= Latch plate
? Seat belt buckle
A Release button
X Fastening the seat belt: With a smooth
motion, pull the seat belt out of seat belt
outlet :.
X Place the shoulder portion of the seat
belt across the top of your shoulder and
the lap portion across your hips. 62
Seat belts>> Controls.

When loading, make sure no sharp objects
come into contact with the soft top or the
rear window.
Do not place any evenly distributed loads with a weight of more than 165 lbs (75 kg)
on the rear soft top when folded down.
Make sure the high-mounted brake lamp
is not concealed.
! Do not block the soft top system’s lock-
ing apertures.
Only place the side rails in the desig-
nated storage space of the tailgate.
! Do not sit on the folded-down rear soft
top.
Do not fold down the rear soft top at tem-
peratures below 14¦ (-10¥).
Do not place any pointed, sharp-edged,
hot (above 176¦ [80¥]), incandescent or
burning objects on the soft top’s lining.
Do not apply wax to the soft top fabric and select only wax-free washing products
when using an automatic car wash.
Only drive with the retaining clips
closed, as exhaust fumes could otherwise
reach the vehicle’s interior.
! Please keep in mind that weather con-
ditions can sometimes change rapidly.
Make sure to close the retractable soft
top and the rear soft top when leaving the
vehicle. If water enters the vehicle inte- rior, vehicle electronics could be dam-
aged which is not covered by the smart
Limited Warranty. Opening and closing the retractable
soft top
You can open and close the retractable soft
top when the vehicle is either stationary or in motion. G
WARNING
Never operate the retractable soft top if
there is the possibility of anyone being harmed by the opening or closing proce-
dure.
G
WARNING
The retractable soft top is made out of fab- ric. In the event of an accident, the fabric
may tear. This may result in an opening in
the roof.
In a vehicle rollover, occupants not wear-
ing their seat belts or not wearing them
properly may be thrown out of the opening.
Such an opening also presents a potential
for injury for occupants wearing their seat
belts properly as entire body parts or por- tions of them may protrude from the
passenger compartment. G
WARNING
When leaving the vehicle, always remove the key from the starter switch, take it with
you, and lock the vehicle. Do not leave chil- dren unattended in the vehicle, or with
access to an unlocked vehicle. A child’s
unsupervised access to a vehicle could
result in an accident and/or serious per-
sonal injury.
! To avoid damaging the seals, do not
transport any objects with sharp edges
which can stick out of the retractable
soft top.
Do not open the retractable soft top if
there is snow or ice on the roof, as this
could result in malfunctions.
If you cannot open or close the retracta-
ble soft top due to a malfunction contact
Roadside Assistance or an authorized
electric drive smart center.
i To avoid draining the battery, leave the
drive system running when opening and
closing the retractable soft top.
Opening from outside You can open the retractable soft top com-
pletely with the key. Soft top system (cabriolet only)
71>> Controls. Z

X
Switching on: Press air recirculation
switch ?.
The indicator lamp in air recirculation
switch ?comes on.
X Switching off: Press air recirculation
switch ?once more.
The indicator lamp in air recirculation
switch ?goes out. Loading and storing
Cargo compartment cover blind with
parcel net bag G
WARNING
The cargo compartment cover blind is not
intended to secure heavy objects in the
event of an accident. For this reason, heavy objects must be tied down.
Vehicle occupants could be injured by
objects being thrown around in the vehicle in the event of
R hard braking
R a change of direction
R an accident G
WARNING
Do not place any objects on the mounted
cargo compartment cover blind.
Vehicle occupants could be injured by
objects being thrown around in the vehicle in the event of
R hard braking
R a change of direction
R an accident G
WARNING
Only place light loads in the parcel net
bag. Do not transport heavy, sharp-edged or fragile objects in the parcel net bag. The
parcel net bag cannot sufficiently secure
loads in an accident. Vehicle occupants could be injured by
objects being thrown around in the vehicle in the event of
R hard braking
R a change of direction
R an accident
Observe the loading guidelines.
The cargo compartment cover blind
R serves to protect objects that are stored
in the vehicle’s cargo compartment from
prying eyes
R prevents smaller objects from penetrat-
ing into the passenger compartment from
the cargo compartment; however, it is not
intended to act as a load restraining
device
The parcel net bag
R is for storing small, lightweight objects
R prevents small objects from sliding
around inside the passenger compart-
ment
! If objects are placed on the cargo com-
partment cover blind when mounted, the
cover may be damaged.
Fitting If you wish to use cargo compartment cover
blind :as normal, assemble it in top
mountings ;. If you do not need the cargo
compartment cover blind, insert in bottom
mountings =. 104
Loading and storing>> Controls.

X
Opening: Pull on glove box lid release :
and fold down the glove box lid.
X Closing: Lift up the glove box lid with a
bit of force until it engages.
X Locking: Insert the key into the glove box
lock and turn it to position 3.
X Unlocking: Insert the key into the glove
box lock and turn it to position 2.
Storage tray* in center console X
Installing: Slide storage tray ;onto the
cones on the center console until it
engages audibly.
X Removing: Press levers :simultane-
ously towards the storage tray.
X Pull storage tray ;away from the center
console.
X Opening: Pull handle =.
X Closing: Swivel storage tray ;back
until it engages.
Parcel nets Parcel nets are located on the in-board
sides of the seat backrests.
i Vehicles equipped with an armrest* on
the driver’s seat, have a parcel net on the
passenger seat only.
i Each parcel net is intended for light-
weight items of below 0.9 lb (0.4 kg). Example illustration: Parcel net on passenger
seat
:
Parcel net
Drawer A drawer is located below the audio system.
X
Opening: Press on the center of
drawer :.
The drawer opens slightly.
X Pull drawer: to open completely.
X Closing: Press on drawer :until it
engages.
Storage compartment in the tailgate
(coupé only) If possible, you can stow the charging cable
in the storage compartment of the tailgate
(Y page 115).
! Do not place the charging cable in the
compartment for the roof bars of the roof system. If the charging cable is placed
there, the roof bars can be damaged when
the storage compartment is closed. For Loading and storing
107>> Controls.
* optional Z

this reason, please make sure that the
charging cable is only stowed in the
intended location. X
Opening: Open the tailgates.
X Pull handle :on the inside of the tail-
gate backward.
X Lift up the storage compartment cover.
X Closing: Close storage compartment
cover :.
X Press on the “PRESS” marking in the mid-
dle of storage compartment cover :
until it engages audibly.
X Close the tailgates (Y page 55).Loading instructions
G
WARNING
Transport heavy or hard objects in the
cargo compartment, not in the passenger
compartment.
Always fasten items being carried as
securely as possible using fastening mate- rials appropriate for the weight and size of
the load.
In an accident, during hard braking or sud-
den maneuvers, loose items may be thrown
around inside the vehicle, causing injury
to vehicle occupants. G
WARNING
To help avoid personal injury during a col- lision or sudden maneuver, exercise care
when storing objects in the vehicle. Put
luggage or cargo in the cargo compartment if possible. Do not pile luggage or cargo
higher than the seat backrests.
Keep compartment lids closed. This will
help to prevent stored objects from being
thrown about and injuring vehicle occu-
pants during
R braking
R vehicle maneuvers
R an accident G
WARNING
No racks or loads may be secured to the roof of the vehicle, as
R the panorama roof* may be damaged, thus
injuring persons
R this can have a substantial adverse
effect on the driving dynamics of the
vehicle, thus causing accidents
R the rack and/or the load could detach and
through this cause an accident or other
people could be injured by the load and/
or rack that has fallen off G
WARNING
Do not store any flammable substances
inside the vehicle that could ignite and
start a fire. G
WARNING
The manufacturer has not approved your
vehicle for towing a trailer. A trailer can
permanently impair driving safety.
The gross vehicle weight which is the
weight of the vehicle including tools,
installed accessories, passengers, and
luggage/cargo must never exceed the load
limit and the Gross Vehicle Weight Rating
(GVWR) for your vehicle as specified on the placard located on the driver’s door B‑pil-
lar (Y page 214). In addition, the load must
be distributed in such a way so that the
weight on each axle never exceeds the Gross Axle Weight Rating (GAWR) for the front and
rear axle. The GVWR and GAWR for your vehi-
cle are indicated on the certification 108
Loading and storing>> Controls.
* optional

label which can be found on the driver’s
door B‑pillar.
For more information, see “Loading the
vehicle” (Y page 133).
The handling characteristics of a fully
loaded vehicle depend greatly on the load
distribution. It is therefore recommended
to load the vehicle with the heaviest items being placed towards the front of the vehi-cle.
Please pay attention to and comply with thefollowing instructions when loading the
vehicle and transporting cargo:
R Always place items being carried
against seat backrests, and fasten them
as securely as possible.
R The heaviest portion of the cargo should
always be kept as low as possible against
seat backrests.
R Do not stack loads higher than the top
edge of the head restraints.
R Make sure no luggage/cargo items can get
above or next to the driver’s and/or
passenger seat into the passenger com-
partment.
R Make sure luggage/cargo is properly
secured.
R Always use, if so equipped, cargo net*
when transporting cargo.
Do not carry any unnecessary weight in the
vehicle. This increases vehicle weight,
which results in increased energy con-
sumption. Useful features
Sun visors
The sun visors protect you from sun glare
while driving. Glare through the windshield
X
Swing sun visor :down.
Glare through a side window X
Swing sun visor :down.
X Disengage sun visor :from mount-
ing ;.
X Pivot sun visor :to the side. Sun screen*
The sun screen provides protection from
sun rays and from heat generated by the
panorama roof*.
The sun screen can be adjusted to any
desired position. X
Opening or closing: Move sun screen:
forward or backward using the handle. Useful features
109>> Controls.
* optional Z