case if the high-voltage battery is
already fully charged or has not reached
operating temperature. Driving tips
Driving on uphill grades G
WARNING
The hill-start assist system is not
designed to function as a parking brake and
does not prevent the vehicle from moving
when parked on an incline.
Always engage the parking brake in addi-
tion to shifting to park position P.
! When the hill‑start assist system stops
braking the vehicle, it can roll back-
wards.
If you open the driver’s door, the
hill‑start assist system is deactivated
and a warning signal sounds.
Your vehicle has a hill‑start assist system. On uphill grades the hill‑start assist sys-
tem maintains the pressure in the brake
system for approximately one second after
you have released the brake pedal. There-
fore, you can start off smoothly without the
vehicle moving immediately after releas-
ing the brake pedal.
X Release the brake pedal.
X Apply sufficient pressure to the accel-
erator pedal to drive off.
On uphill grades with higher inclination,
the hill-start assist system will release
the pressure in the brake system after
approximately two seconds. A warning sig-
nal sounds and the transmission position
indicator shows a flashing N
N in order to
warn you of the vehicle rolling backwards.
X Press the brake pedal.
X Release the brake pedal.
X Apply sufficient pressure to the accel-
erator pedal to drive off. i
The hill‑start assist system is inactive
if you start off with the parking brake
engaged.
Recuperation If the high-voltage battery is fully
charged or too cold, only limited recuper-
ation power will be available.
The vehicle can not be decelerated or limi-
ted in being decelerated by using the
accelerator pedal, if
R the gearshift selector lever is in posi-
tion Dand the vehicle is rolling back-
wards
R the gearshift selector lever is in posi-
tion Rand the vehicle is rolling for-
wards.
On uphill grades, the vehicle could possi- bly be not or only restricted being held
from the crawler function. Instrument cluster
Charge level and power gauges
:
Charge level gauge
; Power gauge
The gauges can be turned by approximately
90°.
The illumination for both gauges comes on when you switch on the ignition and the
exterior lighting. Instrument cluster
81>> Controls. Z
Transmission position indicator
The transmission position indicator
:
displays the current gear selector lever
position. Display Function
P
Park position
R
Reverse gear
N
Neutral
D
Drive Display Function
N (flashes)
There is a parking lock
malfunction.
X Move the gear selector
lever slowly from posi-
tion Pto position Rand
back to position P.
If Nremains flashing in
the multifunction display:
X Move the gear selector
lever to position P. When
leaving the vehicle,
apply the parking brake
to secure the vehicle
from rolling away.
X Contact an authorized
electric drive smart
center. 0 X
Move the gear selector
lever to park position P
or neutral position N.
X Turn the key to starter
switch position 2
(Y page 57) and hold it in
position until READY READY
appears in the multi-
function display
(Y page 87). Recuperation display*
The recuperation display shows you the
current set recuperation level. You can set the recuperation level by using the steer-
ing wheel paddle shifters* (Y page 79).
The following levels are available:
R no recuperation (level 0)
R moderate recuperation (level 1)
R high recuperation (level 2) 84
Control system>> Controls.
* optional
No recuperation (level 0)
:
Symbol for no recuperation
When this mode is set, there is no recuper-
ation. When you release the accelerator
pedal, the vehicle rolls on unbraked.
Use this mode in situations when driving
without frequent braking, for example on
highways.
Moderate recuperation (level 1) Moderate recuperation occurs when this
mode is set. When you release the acceler-
ator pedal, the vehicle is slightly braked. Gained kinetic energy is converted into
electrical energy by the electric motor.
This energy is stored in the high-voltage
battery.
This mode is set as standard when starting
the drive system.
Use this mode in situations of well-bal-
anced relationship between accelerating
and braking, for example on cross-country
rides. High recuperation (level 2) :
Symbol for high recuperation
High recuperation occurs when this mode is
set. When you release the accelerator
pedal, the vehicle is deeply braked. Energy conversion of kinetic energy to electrical
energy is most effective in this mode.
Use this mode in situations in which you
need to brake frequently, for example while
driving stop-and-go in city traffic. Maximum available power
G
WARNING
When the indicator for the maximum avail- able power is not at its maximal range, the
power output is reduced noticeably. Adapt
your speed and driving accordingly. Oth-
erwise, you could cause an accident. Exer-
cise particular care when passing or accel-
erating. The indicator for the maximum available
power of the drive system contains three
segments
:. The number of dark segments
indicates power that is currently availa-
ble. Control system
85>> Controls. Z
X
Switching on: Press air recirculation
switch ?.
The indicator lamp in air recirculation
switch ?comes on.
X Switching off: Press air recirculation
switch ?once more.
The indicator lamp in air recirculation
switch ?goes out. Loading and storing
Cargo compartment cover blind with
parcel net bag G
WARNING
The cargo compartment cover blind is not
intended to secure heavy objects in the
event of an accident. For this reason, heavy objects must be tied down.
Vehicle occupants could be injured by
objects being thrown around in the vehicle in the event of
R hard braking
R a change of direction
R an accident G
WARNING
Do not place any objects on the mounted
cargo compartment cover blind.
Vehicle occupants could be injured by
objects being thrown around in the vehicle in the event of
R hard braking
R a change of direction
R an accident G
WARNING
Only place light loads in the parcel net
bag. Do not transport heavy, sharp-edged or fragile objects in the parcel net bag. The
parcel net bag cannot sufficiently secure
loads in an accident. Vehicle occupants could be injured by
objects being thrown around in the vehicle in the event of
R hard braking
R a change of direction
R an accident
Observe the loading guidelines.
The cargo compartment cover blind
R serves to protect objects that are stored
in the vehicle’s cargo compartment from
prying eyes
R prevents smaller objects from penetrat-
ing into the passenger compartment from
the cargo compartment; however, it is not
intended to act as a load restraining
device
The parcel net bag
R is for storing small, lightweight objects
R prevents small objects from sliding
around inside the passenger compart-
ment
! If objects are placed on the cargo com-
partment cover blind when mounted, the
cover may be damaged.
Fitting If you wish to use cargo compartment cover
blind :as normal, assemble it in top
mountings ;. If you do not need the cargo
compartment cover blind, insert in bottom
mountings =. 104
Loading and storing>> Controls.
X
Open the tailgate.
X Secure cargo compartment cover blind :
at the front of the cargo compartment
with the parcel net bag.
X Insert cargo compartment cover blind :
on the right-hand side in top mount-
ing ;or in bottom mounting =.X
Push handle ?to the right in the direc-
tion of the arrow.
X Insert cargo compartment cover blind :
in top mounting ;or bottom mounting
= in the left-hand side paneling and
release handle ?.
X Cargo compartment cover blind :
engages. X
Pull parcel net bag Adown slightly and
secure with the hook and loop fastener.
X Remove in reverse order. Controls
X
Closing: Take hold of cargo compartment
cover blind :in the middle and pull
backwards.
X Guide cargo compartment cover blind :
into the rear right and left mount-
ings ;.
X Opening: Take hold of cargo compartment
cover blind :in the middle, pull back-
wards, and remove from rear mount-
ings ;.
X Guide cargo compartment cover blind :
into position. Coat hooks
The coat hooks are located at the rear roof
rail on the driver’s and passenger side. Coat hook on driver’s side
:
Coat hook Loading and storing
105>> Controls. Z
this reason, please make sure that the
charging cable is only stowed in the
intended location. X
Opening: Open the tailgates.
X Pull handle :on the inside of the tail-
gate backward.
X Lift up the storage compartment cover.
X Closing: Close storage compartment
cover :.
X Press on the “PRESS” marking in the mid-
dle of storage compartment cover :
until it engages audibly.
X Close the tailgates (Y page 55).Loading instructions
G
WARNING
Transport heavy or hard objects in the
cargo compartment, not in the passenger
compartment.
Always fasten items being carried as
securely as possible using fastening mate- rials appropriate for the weight and size of
the load.
In an accident, during hard braking or sud-
den maneuvers, loose items may be thrown
around inside the vehicle, causing injury
to vehicle occupants. G
WARNING
To help avoid personal injury during a col- lision or sudden maneuver, exercise care
when storing objects in the vehicle. Put
luggage or cargo in the cargo compartment if possible. Do not pile luggage or cargo
higher than the seat backrests.
Keep compartment lids closed. This will
help to prevent stored objects from being
thrown about and injuring vehicle occu-
pants during
R braking
R vehicle maneuvers
R an accident G
WARNING
No racks or loads may be secured to the roof of the vehicle, as
R the panorama roof* may be damaged, thus
injuring persons
R this can have a substantial adverse
effect on the driving dynamics of the
vehicle, thus causing accidents
R the rack and/or the load could detach and
through this cause an accident or other
people could be injured by the load and/
or rack that has fallen off G
WARNING
Do not store any flammable substances
inside the vehicle that could ignite and
start a fire. G
WARNING
The manufacturer has not approved your
vehicle for towing a trailer. A trailer can
permanently impair driving safety.
The gross vehicle weight which is the
weight of the vehicle including tools,
installed accessories, passengers, and
luggage/cargo must never exceed the load
limit and the Gross Vehicle Weight Rating
(GVWR) for your vehicle as specified on the placard located on the driver’s door B‑pil-
lar (Y page 214). In addition, the load must
be distributed in such a way so that the
weight on each axle never exceeds the Gross Axle Weight Rating (GAWR) for the front and
rear axle. The GVWR and GAWR for your vehi-
cle are indicated on the certification 108
Loading and storing>> Controls.
* optional
label which can be found on the driver’s
door B‑pillar.
For more information, see “Loading the
vehicle” (Y page 133).
The handling characteristics of a fully
loaded vehicle depend greatly on the load
distribution. It is therefore recommended
to load the vehicle with the heaviest items being placed towards the front of the vehi-cle.
Please pay attention to and comply with thefollowing instructions when loading the
vehicle and transporting cargo:
R Always place items being carried
against seat backrests, and fasten them
as securely as possible.
R The heaviest portion of the cargo should
always be kept as low as possible against
seat backrests.
R Do not stack loads higher than the top
edge of the head restraints.
R Make sure no luggage/cargo items can get
above or next to the driver’s and/or
passenger seat into the passenger com-
partment.
R Make sure luggage/cargo is properly
secured.
R Always use, if so equipped, cargo net*
when transporting cargo.
Do not carry any unnecessary weight in the
vehicle. This increases vehicle weight,
which results in increased energy con-
sumption. Useful features
Sun visors
The sun visors protect you from sun glare
while driving. Glare through the windshield
X
Swing sun visor :down.
Glare through a side window X
Swing sun visor :down.
X Disengage sun visor :from mount-
ing ;.
X Pivot sun visor :to the side. Sun screen*
The sun screen provides protection from
sun rays and from heat generated by the
panorama roof*.
The sun screen can be adjusted to any
desired position. X
Opening or closing: Move sun screen:
forward or backward using the handle. Useful features
109>> Controls.
* optional Z
ture range from
Ò4‡(Ò20 ¥) to 104 ‡
(40 ¥) .
When the vehicle is exposed to tempera-
tures below Ò13‡(Ò25 ¥) for longer than
seven days, irreversible damage by frost
can occur.
Terms of use Observe the following notes:
R exclusions of the high-voltage battery
terms of use in the battery rental con-
tract
R exclusions and limitations in the war-
ranty and guarantee documents, as well as
in the Service Booklet
R maintenance notes for the high-voltage
battery in the Service Booklet
Overvoltage protection !
Overvoltage in the on-board powersup-
ply system can damage the vehicle.
The vehicle is therefore equipped with a
protective device against overvoltage in the power supply system. This protective
device can be activated in severe thun-
derstorms, for example, and lead to
security systems being triggered. This
function is used to protect the vehicle.
Once the security system has been reac-
tivated, the charging process continues
automatically.
Reactivate the security system after it has been triggered. Otherwise the charging
process will not continue. The high-volt-
age battery is not being charged, which may result in the vehicle not being ready to
start.
If you have secured other devices using the same security system, they will also be
deactivated after this is triggered. Make
sure that these devices do function after
reactivating the security system. Charging cable and ‑connecter warming Observe the safety notes on (Y
page 112).
Charging cable and ‑connecter can become warmed during charging process when con-
nected to a power source.
This warming is caused by
R high charge currents
R charging time
R transfer resistances at the plug contacts
R resistances of the charging cable
If the infrastructure of the power supply
system and charging cable are in good
order, the charging cable and ‑connecter
will only warm up within admissible
threshold.
Damaged charging cable plug or its con-
tacts may lead to warming above admissi-
ble threshold. In case of this, have the
cable, respectively power socket,
exchanged or disposed by a qualified elec-
trician. Charging at an AC power socket or a
private wallbox
Charging at an AC power socket G
WARNING
If you apply improperly installed power
sockets or adapters, extension cables or
similar to connect the charging cable to
power sockets, this may cause fire or lead
to electric shock. Risk of life!
In order to avoid the risk, please observe
the following:
R Connect the charging cable only to power
sockets which are
- properly installed
- approved by a qualified electrician
R For safety reasons only use charging
cables which have been supplied and
approved for the vehicle.
R Do not use a damaged charging cable. 114
High-voltage battery>> Operation.