Table of Contents
Board literature4
Notes
5
Structure and more information about the
Owner´s Manual
6
Abbreviations
Safety
Passive Safety
8
General information
8
Correct and safe seated position
8
Seat belts
11
Wearing seat belts
11
Inertia reel and belt pre-tensioners
13
Airbag system
14
Description of the airbag system
14
Airbag overview
15
Deactivating airbags
18
Transporting children safely
20
Child seat
20
Fastening systems
22
Operation
Cockpit
26
Overview
25
Instruments and warning lights
27
Instrument cluster
27
Warning lights
31
Information system
39
Driver information system
39
Driving data (Multifunction display)
40
MAXI DOT display
42Service interval display46SmartGate47
Unlocking and opening
49
Unlocking and locking
49
Anti-theft alarm system
54
Tailgate
55
Window operations
56
Lights and visibility
59
Lights
59
Interior lights
64
Visibility
65
Windscreen wipers and washers
66
Rear mirror
67
Seats and headrests
69
Seats and headrests
69
Seat features
71
Transporting and practical equipment
73
Useful equipment
73
Tablet holder
82
Luggage compartment and transport of
cargo
83
Variable loading floor in the luggage
compartment
89
Bicycle carrier in the luggage compartment
91
Roof rack
93
Heating and ventilation
95
Heating, manual air conditioning system,
Climatronic
95
Driving
Starting-off and driving
100
Starting and stopping the engine using the
key
100
Starting and stopping the engine at the push
of the button
102
START-STOPsystem
104Brakes and parking106Manual gear shifting and pedals108
Automatic transmission
109
Running-in and economical driving
111
Avoiding damage to your vehicle
113
Assist systems
114
General information
114
Braking and stabilisation systems
114
Parking assistance (ParkPilot)
116
Speed control system
119
Speed limiter
120
Front Assist
122
Fatigue detection
125
Tyre pressure monitoring
126
Hitch and trailer
127
Hitch
127
Trailer
132
General Maintenance
Care and maintenance
136
Services, modifications and technical
alterations
136
Washing vehicle
139
Cleaning vehicle exterior
140
Interior care
144
Inspecting and replenishing
147
Fuel
147
Engine compartment
149
Engine oil
152
Coolant
154
Brake fluid
155
Vehicle battery
156
Wheels
160
Tyres and rims
160
Winter use
1642Table of Contents
AbbreviationsAbbreviationDefinitionrpmEngine revolutions per minuteABSAnti-lock brake systemAGAutomatic gearboxAGMVehicle battery typeTCSTraction controlCO2Carbon dioxideCOCDeclaration of conformityDSGAutomatic double clutch gearboxEDLElectronic differential lockECEEconomic Commission for EuropeEPCEPC fault lightESCElectronic Stability ControlRDRim depthEUEuropean UnionHBAHydraulic brake assistHHCUphill start assistKESSYKeyless unlocking, starting and lockingkWKilowatt, measuring unit for outputMCBMulti-collision brakeMGManual gearboxMPIGasoline engine with a multi-point fuel injectionN1Panel van intended exclusively or mainly for the transporta-
tion of goodsNmNewton meter, measuring unit for the engine torqueTDI CRDiesel engine with turbocharger and common rail injection
systemTSIPetrol engine with turbocharging and direct injectionVINVehicle identification numberWWatt, unit of powerWi-Fiwireless data networkAbbreviationDefinitionXDSFunctional extension of the electronic differential lock7Abbreviations
Seek help from a specialist garage.
Glow plug system (diesel engine)Read and observe
on page 32 first.
flashes - there is a fault in the engine management system. The system
makes possible operation emergency mode - there may be a noticeable reduc-
tion in engine performance.
There is a fault in the glow plug system if the warning light
does not come
on or illuminates continuously.
Seek help from a specialist garage.
Engine performance check (petrol engine)
Read and observe
on page 32 first.
illuminates - there is a fault in the engine management system. The system
makes possible operation emergency mode - there may be a noticeable reduc-
tion in engine performance.
Seek help from a specialist garage.
Airbag system
Read and observe
on page 32 first.
System fault
illuminates - there is a fault in the airbag system.
Error: airbagAIRBAG ERROR
Seek help from a specialist garage.
The front passenger airbag has been disabled with the key switch
illuminates for around 4 seconds after the ignition has been switched on.
under the letters
in the middle of the dash panel illumi-
nates after switching on the ignition » page 19.
One of the airbags or a belt tensioner has been disabled by the diagnostic
tool
illuminates for approximately 4 seconds after the ignition is switched on
and then flashes again for approximately 12 seconds.
Airbag/ belt tensioner deactivated.AIRBAG/ BELT TENSIONER OFFWARNINGIf a fault in the airbag system occurs, there is a risk of the system not being
triggered in the event of an accident! Therefore, this must be checked im-
mediately by a specialized garage.
Tyre pressure
Read and observe
on page 32 first.
Change of tyre pressure values
illuminates - there was a pressure change in one of the tyres.
An audible signal sounds as a warning.
›
Immediately reduce speed and avoid sudden steering and braking manoeu-
vres.
›
Stop the vehicle, turn the ignition off and check the tyres and their inflation
pressure » page 161 .
›
Correct the tyre pressure, if necessary or replace the affected wheel
» page 168 or use the repair kit » page 171.
›
Store the tyre pressure values in the system » page 126.
System fault
flashes for approximately 1 minute and remains lit - there may be a fault in
the tyre pressure monitoring system.
›
Stop the vehicle, turn the ignition off and start the engine again.
If the warning light flashes again after the engine has started, there is a
system error.
Seek help from a specialist garage.
Disconnecting the vehicle battery
If the vehicle's battery has been disconnected and reconnected, the indicator
light comes on after switching on the ignition.
The warning light should go out after driving a short distance.
If, after a short drive, the indicator light does not go out, there is a system er-
ror.
Seek help from a specialist garage.
34Operation
Unlocking / locking the boot lid
Button for folding the key in/out
Warning light for the battery condition
If the red warning light does not flash when you press a button on the key,
the battery is flat.
Unlocking / locking the boot lid
By briefly pressing the symbol key
, the boot lid unlocks.
Press and hold the symbol key
to release the lid (partially opened).
If the lid is unlocked or released with the key symbol
on the key, then the
lid is automatically locked after closing. You can set a lock delay » page 56.
CAUTION
■
Operation of the remote control may temporarily be affected by signal inter-
ference from transmitters close to the car and which operate in the same fre-
quency range (e.g. mobile phone, TV transmitter).■
The operating range of the remote control key is approx. 30 m. But this range
of the remote control can be reduced if the batteries are weak.
■
The battery must be replaced if the central locking only reacts to the remote
control at less than around 3 metres away » page 177.
Note
The remote control will only operate when in visual contact with the vehicle.
Unlocking / locking - KESSY
Fig. 37
The front door handle
ABRead and observe and on page 50 first.
The KESSY system (Keyless Entry Start Exit System) enables unlocking and
locking of the vehicle without actively using the remote control key » Fig. 37.
The sensors for unlocking or locking are located in the handle of the front
door.
Unlocking
Locking
When unlocking or locking the vehicle, the key must be at a maximum distance
of approximately 1.5 m from the front door handle.
Locking
On vehicles fitted with automatic gearbox, the selector lever must be moved into the position P before unlocking.
The vehicle cannot be locked if the ignition has not been turned off.
After locking the car, it is not possible to unlock it within the next 2 seconds by touching the door handle. This can be used to check whether the vehicle is
locked.
Protection against inadvertently locking the key in the vehicle
If one of the doors is closed after locking the vehicle and the key with which
the vehicle was locked remains in the passenger compartment, the vehicle is
automatically unlocked. After unlocking the vehicle again, the turn-signal
lights flash four times. If no door is opened within 45 seconds, the vehicle is
automatically locked again.
If the boot lid is closed after locking the vehicle and the key with which the
vehicle was locked remains in the luggage compartment, the lid is unlocked
(partially opened). The turn-signal lights flash four times as an indication that
the boot lid has been unlocked again. The luggage compartment lid remains
released (partially open).
The following message is shown in the information cluster display.
Key in vehicle.KEY IN VEHICLE
CAUTION
■ Some types of gloves can affect the unlocking or locking device in the door
handle.■
After leaving the car there is no automatic locking.
51Unlocking and opening
You can switch the child safety lock on and off using the vehicle key.
MalfunctionsRead and observe
and on page 50 first.
Fault with the central locking
If the warning icon in the driver's door initially flashes quickly for around 2 sec-
onds, and then lights up for 30 seconds without interruption before flashing
again slowly, you will need to seek the assistance of a specialist garage.
If the central locking system has failed, only the driver's door can be
locked/unlocked using the key. The other doors and the boot lid can be man-
ually locked or unlocked.
▶ Lock/unlock the driver's door » page 178.
▶ Locking door » page 178.
▶ Unlocking the boot lid » page 179.
Failure of the KESSY system
If the following message is shown in the instrument cluster display, seek help
from a specialist company.
Keyless access system faulty.KEYLESS ACCESS SYSTEM FAULTY
Key battery flat
If the key battery voltage is too low, the following message appears in the in-
strument cluster display.
Change the key battery!KEY BATTERY PLEASE CHANGE
Replace the battery » page 177.
Anti-theft alarm system
Introduction
This chapter contains information on the following subjects:
Interior monitor and towing protection
55
The anti-theft alarm system (hereinafter referred to as alarm system) increa-
ses protection against theft and break-in attempts into the vehicle.
The alarm system is activated automatically approximately 30 seconds after
the vehicle is locked. This is automatically disabled after release.
The alarm system triggers audible and visual signals if an attempt is made to
break into the vehicle (hereafter referred to as alarm).
Triggering the alarm
The alarm is triggered when the following unauthorized actions are carried out
on the locked vehicle. ▶ Opening the bonnet.
▶ Opening the boot lid.
▶ Opening the doors.
▶ Manipulation of the ignition lock.
▶ Towing the vehicle.
▶ Movement in the vehicle.
▶ Sudden and significant voltage failure of the electrical system.
▶ Uncoupling the trailer.
If the driver's door of a vehicle is unlocked and opened by the lock cylinder,
then the alarm is triggered.
Switching off the alarm
The alarm is turned off by pressing the button on the key or switching on
the ignition.
CAUTION
Before leaving the vehicle, check that the doors and windows are closed in or-
der to ensure that the alarm system is fully operational.
Note
The alarm system has its own power source. The working life of the power
source is 5 years.54Operation
COMING HOME / LEAVING HOMERead and observe
on page 59 first.
The function COMING HOME ensures that the vehicle's environment is illumi-
nated after switching off the ignition and opening the driver's door.
The function LEAVING HOME ensures that the vehicle's environment is illumi-
nated after unlocking the vehicle with the radio remote control unit.
The function switches the light on only if there is poorer visibility and the light
switch is in the position
.
Enabling / disabling and setting functions
The functions and setting of the lighting duration can be activated or deactiva-
ted in the Infotainment system » Owner´s Manual Infotainment , chap-
ter CARVehicle settings .
CAUTION
■
Poorer visibility is detected by a sensor mounted below the windscreen in
the holder of the inside mirror or in the control panel. Do not attach any stick-
ers or similar objects in front of the sensor in order to avoid impairing the func-
tion or its reliability.■
If this option is always enabled, then the battery is heavily loaded.
Hazard warning light system
Fig. 51
Hazard warning light system
button
Read and observe on page 59 first.
The hazard warning lights make other road users aware of your vehicle.
The function switches on all indicators.
Switching on/off
›
Press the button
» Fig. 51 .
When you turn it on the warning light flashes in the button and at the same
time the warning lights in the instrument cluster.
The hazard warning light system can also be operated if the ignition is switch-
ed off.
The hazard warning light system will switch on automatically if one of the air-
bags is deployed.
When the hazard warning system is on and the indicator light is switched on
(e.g. when turning), the hazard warning lights are switched off temporarily and
only the turn signal flashes on the relevant side of the vehicle.
Parking lights
Read and observe
on page 59 first.
The side light is provided for lighting of the parked vehicle.
Switching on the side light on one side
›
Switch off the ignition.
›
Press the control lever to position
A
or
B
as far as the stop
» Fig. 48 on
page 61 .
The parking lights on the right or left side of the vehicle are turned on.
Switching on the parking lights on both sides
›
With the ignition switched on turn the light switch to position .
›
Switch off the ignition.
›
Lock the vehicle.
After pulling out the ignition key and opening the driver's door, an audible
warning sounds.
After a few seconds or after closing the driver's door, the audible alarm is
turned off, but the parking lights will remain switched on.
CAUTION
■ Turning on the parking light means the battery is heavily loaded.■The parking light cannot be turned off automatic due to the low battery
charge level.■
If the two-sided parking lights are switched on when the ignition is off, then
there is no automatic switching off of the parking light.
63Lights and visibility
Driving
Starting-off and driving
Starting and stopping the engine using the key
Introduction
This chapter contains information on the following subjects:
Electronic immobilizer
100
Steering lock locking / unlocking
100
Turn ignition on / off and start the engine
101
Stopping the engine
101
With the key in the ignition, the ignition can be switched on and off and the
engine can be started / stopped.
WARNING■ While driving with the engine stopped, the ignition must always be
switched on » page 101, Turn ignition on / off and start the engine .
■ With the ignition off, the steering may lock » page 100 - danger of an
accident!■
Do not withdraw the ignition key from the ignition lock until the vehicle
has come to a stop » page 108, Parking . Otherwise, the steering may lock -
danger of an accident!
■
Never leave the key in the vehicle when you exit the vehicle. Unauthor-
ized persons such as children could lock the car, turn on the ignition or start
the engine -risk of injury, accidents and damage!
■
Never leave the vehicle unattended with the engine running - risk of acci-
dent, damage or theft!
■
Never switch off the engine before the vehicle has come to a halt – risk of
accident.
WARNING■ Never (e.g. in garages) run the engine in a closed place - risk of poisoning
and death!■
Do not leave any items (e.g. cleaning cloths or tools) in the engine com-
partment. There is a fire hazard and the risk of engine damage.
■
Never cover the engine with additional insulation material (e.g. with a
blanket) – risk of fire.
CAUTION■ Only start the engine when the engine and the vehicle are stationary - risk of
starter and engine damage!■
Do not push-start the engine – there is a risk of damaging the engine and
the catalytic converter. The battery from another vehicle can be used as a
jump-start aid » page 174.
Note
Do not warm up the engine while the vehicle is stationary. If possible, start
your journey as soon as the engine has started. The engine reaches its operat-
ing temperature faster this way.
Electronic immobilizer
Read and observe
and on page 100 first.
The electronic immobiliser (hereinafter referred to as "immobiliser") makes apossible attempted theft or unauthorized use of your vehicle more difficult.
An electronic chip is integrated in the head of the key. The immobiliser is deac-
tivated with the aid of this chip when the key is inserted in the ignition lock.
As soon as the ignition key is removed from the ignition lock the immobiliser is
automatically activated.
Operational problems
If a component in the immobiliser key fails, it is not possible to start the en-
gine. A corresponding message appears in the display of the instrument clus-
ter to explain the immobiliser is active.
To start, use the other vehicle key or seek help from a specialist garage.
Steering lock locking / unlocking
Read and observe
and on page 100 first.
The steering lock (steering lock) deters any attempted theft of your vehicle.
Locking
›
Withdraw the ignition key.
›
Turn the steering wheel to the left or right until the steering lock clicks into
place.
Unlocking
›
Insert the key into the ignition lock.
100Driving
›Switch on the ignition
» page 101.
The steering column lock is unlocked.
If the ignition switch cannot be turned on, turn the steering wheel back and forth slightly to unlock the steering lock.
Turn ignition on / off and start the engine
Fig. 120
Positions of the vehicle key in the ignition lock
Read and observe and on page 100 first.
Positions of the vehicle key in the ignition lock » Fig. 120
Ignition switched off, engine switched off
Ignition switched on
Starting engine
Switching ignition on/off
›
Turn key to position
2
.
The ignition is switched on.
›
Turn key to position
1
.
The ignition is switched off.
Procedure for starting the engine
›
Firmly apply the handbrake.
›
For vehicles with manual transmission , shift gear lever to neutral, depress
the clutch pedal and hold it there until the engine starts.
›
On vehicles with automatic transmission , place the selector lever in position
P or N and depress the brake pedal until the engine starts.
›
Turn the key into position
3
as far as it will go - the engine's starting proce-
dure will commence (do not touch the accelerator).
›
Release the key, the engine will start automatically.
After letting go, the vehicle key will return to position
2
.
123If the engine does not start within 10 seconds, turn the key to position 1. Re-
peat the start-up process after approx. half a minute.
For vehicles with diesel engines the glow plug warning light
goes on during
starting. The engine can be started after the indicator light goes out.
Note
■ The engine running noises may at first be louder for a short time after start-
ing the cold engine. This is quite normal and is not an operating problem.■
You should not switch on any major electrical components during the heat-
ing period otherwise the vehicle battery will be drained unnecessarily.
Stopping the engine
Read and observe
and on page 100 first.
›
Stop the vehicle » page 108, Parking .
›
Turn key to position
1
» Fig. 120 on page 101 .
The engine and the ignition are switched off simultaneously.
For vehicles with automatic transmission, the ignition key can only be removed if the selector lever is in position P .
CAUTION
Do not switch the engine off immediately at the end of your journey after the
engine has been operated over a prolonged period at high loads but leave it to
run at an idling speed for about 1 minute. This prevents any possible accumula-
tion of heat when the engine is switched off.
Note
The radiator fan can intermittently continue to run for approximately 10 mi-
nutes after the ignition has been switched off.101Starting-off and driving