Care and maintenance
Natural leather Leather should be looked after from time to
time, depending on its
u
se.
Normal cleaning
Moisten a cotton or woollen cloth with water
and wipe over the leather surfaces.
More stubborn dirt
Do not let water soak through the leather or
penetrate the seams.
Dry it with a soft, dry cloth.
Removing stains
Remove fresh water-based stains such as cof-
fee, tea, juices, blood, etc. with an absorbent
cloth or kitchen roll. Use the special deter-
gent to clean dried-on stains.
Remove fresh fat-based stains such as but-
ter, mayonnaise, chocolate, etc. with an ab-
sorbent cloth or paper towel or use the spe-
cial detergent if the stain has not yet soaked
through the surface.
Use a grease-dissolving product to treat
dried-in, fat-based stains.
Treat less common stains such as ball-pen
and other inks, felt-tip pens, nail polish,
emulsion paint, shoe cream etc. with a spe-
cial leather stain remover. Leather care
The le
ather shou
ld be treated regularly
(about twice a year) with a leather-care prod-
uct.
Apply the protective product very sparingly.
Dry the leather with a soft, dry cloth. CAUTION
● Av oid e
xposing leather to direct sunlight
for long periods so that it does not lose its
colour. If the car is left for a prolonged period
outdoors, cover the leather so that it does
not lose its colour.
● Sharp-edged objects on clothing, such as
zips, riv
ets or belts can leave permanent
scratches and rough marks on the surface of
the leather.
● Use of a mechanical steering wheel lock
can dam
age the leather surface of the steer-
ing wheel. Note
● Use a s uit
able impregnating cream with ul-
tra-violet protection at regular intervals and
after cleaning. The cream will nourish and
moisturise the leather, keep it supple and
able to breathe. In addition, it will also help
to protect the surface of the leather.
● Clean the leather every 2 to 3 months and
remov
e fresh dirt as necessary. ●
Pre ser
ve the colour of the leather. A special
coloured cream for leather will renew the col-
our of more heavily worn areas as required.
● Leather is a natural material with specific
propertie
s. During vehicle use, the appear-
ance of parts of the leather covers may
change; folds or wrinkles may appear as a re-
sult of their use. Seat belts
Keep the seat belts clean!
W
a
sh soi
led seat belts with mild, soapy wa-
ter, removing any heavier dirt with a soft
brush.
Check the condition of all seat belts at regu-
lar intervals.
Very soiled belts may not retract properly. WARNING
● The seat belt
s should never be removed
from the vehicle for cleaning.
● Never clean using chemical products, as
chemica
l detergents destroy the fabric. En-
sure that the seat belts do not come into con-
tact with corrosive fluids such as acids, etc.
● If you find any damage to the belt webbing,
belt fitting
s, the belt retractor or the buckle,
the belt in question must be replaced by an
Official Service. » 199
Technical data
Advice
Operation
Emergencies
Safety
Checking and refilling levels
performed by a technical service or special-
i sed w
ork
shop.
The correct oil specifications for your engine
are listed in the ›››
page 40.
Service intervals
Service intervals can be flexible (LongLife
service) or fixed (dependent on time/dis-
tance travelled).
If the PR code that appears on the back of the
Maintenance Programme booklet is PR QI6,
this means that your vehicle has the LongLife
service programmed. If it lists the codes QI1,
QI2, QI3, QI4 or QI7, the interval service is
dependent on time/distance travelled.
Flexible service intervals (LongLife service
intervals*)
Special oils and processes have been devel-
oped which, depending on the characteris-
tics and individual driving profiles, enable
the extension of the oil change service (Long-
Life service intervals).
Because this oil is essential for extending the
service intervals, it must only be used ob-
serving the following indications:
● Avoid mixing it with oil for fixed service in-
terv
als.
● Only in exceptional circumstances, if the
engine oi l
level is too low ››› page 207 and
LongLife oil is not available, it is permitted to top up (once) with oil for
fixed ser
vice inter-
vals ›››
page 40 (up to a maximum of 0.5
litres).
Fixed service intervals*
If your vehicle does not have the “LongLife
service interval” or it has been disabled (by
request), you may use oils for fixed service
intervals, which also appear in
››› page 40. In this case, your vehicle
must be serviced after a fixed interval of 1
year/15,000 km (10,000 miles)(whatever
comes first) ››› Booklet Maintenance Pro-
gramme.
● In exceptional circumstances, if the engine
oil l
evel is too low ››› page 207 and you can-
not obtain the oil specified for your vehicle,
you can add a small quantity of oil conform-
ing to the specification ACEA A2 or ACEA A3
(petrol engines) or ACEA B3 or ACEA B4 (die-
sel engines) (up to 0.5 l).
Vehicles with diesel particulate filter*
The Maintenance Programme states whether
your vehicle is fitted with a diesel particulate
filter.
Only VW 507 00 engine oil, with reduced ash
formation, may be used in diesel engines
equipped with particulate filter. Using other
types of oil will cause a higher soot concen-
tration and reduce the life of the DPF. There-
fore: ●
Avoid mi
xing this oil with other engine oils.
● Only in exceptional circumstances, if the
engine oil
level is too low ››› page 207 and
you cannot obtain the oil specified for your
vehicle, you can use a small quantity of oil
(once) conforming to the VW 506 00,
VW 506 01, VW 505 00, VW 505 01 or
ACEA B3/ACEA B4 specification. (up to 0.5 l). Note
Before a long trip, we recommend finding an
engine oi l
that conforms to the correspond-
ing VW specifications and recommend keep-
ing it in the vehicle. This way, the correct en-
gine oil will always be available for a top-up if
needed. Checking engine oil level
Fig. 207
Engine oil dipsticks. » 207
Technical data
Advice
Operation
Emergencies
Safety
Advice
Read the additional information carefully
› ›
›
page 40
The dipstick shows the engine oil level.
››› Fig. 207.
Checking oil level
– Park the vehicle on a level surface and en-
sure the en
gine is at operating tempera-
ture.
– Switch the ignition off.
– Open the bonnet.
– Wait a few minutes for the engine oil to
flow bac
k to the sump and remove the dip-
stick.
– Wipe the dipstick with a clean cloth and in-
sert it
again as far as it will go.
– Then pull the dipstick out again and check
the oil l
evel.
It is normal for the engine to consume a cer-
tain amount of oil. Depending on how you
drive and the conditions in which the vehicle
is used, oil consumption can be up to 0.5 li-
tres per 1,000 km. Oil consumption can also
be higher for the first 5,000 km (3000 miles).
You should therefore check the oil level at
regular intervals, ideally every time you fill
the tank or before setting off on a long trip. CAUTION
● The oil l
evel must never exceed area A ›››
Fig. 207. Risk of damage to the exhaust
system!
● If the engine oil cannot be topped up under
the given condition
s, do not drive on! Stop
the engine and seek the professional assis-
tance of an Official Service, as this could
cause serious damage to the engine. Topping up engine oil
–
Check the engine oil level ››
›
page 207,
Checking engine oil level .
– Unscrew the cap from the filler opening.
– Put in the specified grade of oil 0.5 litres at
a time ›››
page 206.
– Check the oil level ›››
page 207.
– Replace the oil filler cap carefully and push
the dipstic
k all the way in.
Changing engine oil Engine oil must be changed with the frequen-
cy
indic
at
ed in the Maintenance Programme
or according to the service interval indicator
››› page 30. CAUTION
Do not mix engine oil with additives. Risk of
dam ag
e to the engine! Damage caused by
these products is not covered by the warran-
ty. Note
Wash your skin thoroughly if it comes into
cont act
with engine oil. Coolant
Chec k
in
g coolant level Fig. 208
Engine compartment: coolant fluid
t ank. Read the additional information carefully
› ›
›
page 40
The coolant expansion tank is located in the
engine compartment of the vehicle.
208
Index
Headlights ch
an
ging a bulb . . . . . . . . . . . . . . . . . . . . . . . . . 83
driving abroad . . . . . . . . . . . . . . . . . . . . . . . . . 126
headlight washers . . . . . . . . . . . . . . . . . . . . . . 130
Head restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Front head restraints . . . . . . . . . . . . . . . . . . . . . 59
Rear head restraints . . . . . . . . . . . . . . . . . . . . . . 59
Headrests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Heated rear window . . . . . . . . . . . . . . . . . . . . . . . 128
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 air recirculation . . . . . . . . . . . . . . . . . . . . . . . . . 148
introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
rear window . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Heating and fresh air . . . . . . . . . . . . . . . . . . . . . . . 38
HHC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Hill hold control . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
How to jump start . . . . . . . . . . . . . . . . . . . . . . . . . . 51 description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
I Identification plate . . . . . . . . . . . . . . . . . . . . . . . . 222
Identifying letters on engine . . . . . . . . . . . . . . . . 222
Ignition lock . . . . . . . . . . . . . . . . . . . . . 17, 153, 154
Incorrect sitting position . . . . . . . . . . . . . . . . . . . . 58
Indications on the display . . . . . . . . . . . . . . . . . . . 95 assist systems submenu . . . . . . . . . . . . . . . . . . 26
compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
distance travelled . . . . . . . . . . . . . . . . . . . . . . . . 95
doors, bonnet and rear lid open . . . . . . . . . . . . 25
driver information system . . . . . . . . . . . . . . . . . 22
ECO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
journey data . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
MKB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
outside temperature . . . . . . . . . . . . . . . . . . . . . . 24
recommended gear . . . . . . . . . . . . . . . . . . . . . . 96 second speed display . . . . . . . . . . . . . . . . . . . . 96
selector l
ever position . . . . . . . . . . . . . . . 96, 160
service intervals . . . . . . . . . . . . . . . . . . . . . . . . . 30
speed warning . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Start-Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
warning and information messages . . . . . . . . . 25
Infotainment system . . . . . . . . . . . . . . . . . . . . . . . 20
Inspection service . . . . . . . . . . . . . . . . . . . . . . . . 206
Instrument panel . . . . . . . . . . . . . . . . . . . . . . . . . . 94 display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94, 95
Instruments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
service interval Indication . . . . . . . . . . . . . . . . . 30
warning and indication lamps . . . . . . . . . . . . . . 98
Instrument panel on-screen messages front assist monitoring system . . . . . . . . . . . . 178
Instruments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Interior lights . . . . . . . . . . . . . . . . . . . . . . . . 19, 127
Interior view left guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
right-hand drive . . . . . . . . . . . . . . . . . . . . . . . . . . 8
ISOFIX system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
J Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46, 75 mounting points . . . . . . . . . . . . . . . . . . . . . . . . . 48
Journey data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 data summary . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Jump leads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
K
Key-operated switch . . . . . . . . . . . . . . . . . . . . . . . . 68
Keyless Access go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
keyless-Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 keyless-Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Keyle
ss-Go ignition push button needs to be
pressed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
starter button . . . . . . . . . . . . . . . . . . . . . . . . . . 155
things to note . . . . . . . . . . . . . . . . . . . . . . . . . . 116
unlocking and locking the vehicle . . . . . . . . . . 115
Keyless Access lock and ignition system: see Keyless Access . . . . . . . . . . . . . . . . . . . . . . 115
Keys remote control . . . . . . . . . . . . . . . . . . . . . . . . . 110
replacing the battery . . . . . . . . . . . . . . . . . . . . 111
unlocking and locking . . . . . . . . . . . . . . . . . . . . . 9
vehicle keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
L
Level control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Lever main beam headlights . . . . . . . . . . . . . . . . . . . 123
turn signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Lifting the vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Lighting of the instrument panel . . . . . . . . . . . . . 122
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18, 121 automatic dipped beam control . . . . . . . . . . . 124
changing a bulb . . . . . . . . . . . . . . . . . . . . . . . . . 83
coming home and Leaving Home . . . . . . . . . . 125
Daytime running lights . . . . . . . . . . . . . . . . . . . 122
dipped beam . . . . . . . . . . . . . . . . . . . . . . . . . . 122
front fog lights . . . . . . . . . . . . . . . . . . . . . . . . . 124
front fog lights with cornering function . . . . . 124
glove box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Hazard warning lights . . . . . . . . . . . . . . . . . . . . 19
headlight flasher . . . . . . . . . . . . . . . . . . . . . . . 123
headlight range control . . . . . . . . . . . . . . . . . . 122
interior lights . . . . . . . . . . . . . . . . . . . . . . . . . . 127
lighting of the controls . . . . . . . . . . . . . . . . . . . 122
Lighting of the instruments . . . . . . . . . . . . . . . 122
light switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
237
Index
Puncture action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
44
R R a
dar sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Radiator fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Raising the vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 48
Rear headrests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Rear Assist system . . . . . . . . . . . . . . . . . . . . . . . . 173 instructions for use . . . . . . . . . . . . . . . . . . . . . 174
parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
special features . . . . . . . . . . . . . . . . . . . . . . . . 174
Rear fog light control lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Rear lid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10, 119 see also Luggage compartment . . . . . . . . . . . 118
Rear lights changing a bulb . . . . . . . . . . . . . . . . . . . . . . . . . 83
Rear seat passengers see Correct sitting position . . . . . . . . . 56, 57, 58
Rear View Camera . . . . . . . . . . . . . . . . . . . . . . . . . 173
Rear view mirror adjusting the exterior mirrors . . . . . . . . . . . . . 130
anti-dazzle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Rear window wiper blade changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Refuelling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200 opening tank flap . . . . . . . . . . . . . . . . . . . . . . . 200
unleaded petrol . . . . . . . . . . . . . . . . . . . . . . . . 201
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 synchronisation . . . . . . . . . . . . . . . . . . . . . . . . 110
Repair work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Replacement parts . . . . . . . . . . . . . . . . . . . . . . . . 193 Replacing the battery
of the v ehicle key . . . . . . . . . . . . . . . . . . . . . . . 111
Reset the trip recorder . . . . . . . . . . . . . . . . . . . . . . 97
Rev counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94, 95
Reverse (automatic gearbox) . . . . . . . . . . . . . . . . 160
Rims Changing a wheel . . . . . . . . . . . . . . . . . . . . . . . . 46
Roll-back function windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Roof carrier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 roof load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Roof rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Attachment points . . . . . . . . . . . . . . . . . . . . . . 145
Rubber seals care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Run-in new engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
new tyres . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
the first 1,500 km . . . . . . . . . . . . . . . . . . . . . . . 163
Running in brake pads . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
the tyres . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
S
Safe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 driving safe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Safety child safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
child seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
deactivating the front passenger airbag . . . . . . 14
safe driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Safety equipment . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Safety instructions head-protection airbags . . . . . . . . . . . . . . . . . . 70
side airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
using child seats . . . . . . . . . . . . . . . . . . . . . 16, 73 Safety notes
Seat belt tensioners . . . . . . . . . . . . . . . . . . . . . . 66
Using seat belts . . . . . . . . . . . . . . . . . . . . . . . . . 62
Saving tips (efficiency programme) . . . . . . . . . . . 28
Seat belt position for pregnant women . . . . . . . . . . . . . . . . . . . 12, 64
seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . 12, 64
Seat belt release . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . 12, 64
cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
control lamp . . . . . . . . . . . . . . . . . . . . . . . . . 61, 99
height adjustment . . . . . . . . . . . . . . . . . . . . . . . 65
protective function . . . . . . . . . . . . . . . . . . . . . . . 61
Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
unfastened . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Seat belt tensioners . . . . . . . . . . . . . . . . . . . . . 13, 65
Seat heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Selector lever positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Selector lever lock . . . . . . . . . . . . . . . . . . . . . . . . 161 control lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Selector lever (automatic gearbox) malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
manual release . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Service interval Indication . . . . . . . . . . . . . . . . . . . 30
Service notification: read . . . . . . . . . . . . . . . . . . . . 30
Side airbags description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
safety instructions . . . . . . . . . . . . . . . . . . . . . . . 69
see also Airbag system . . . . . . . . . . . . . . . . . . . 15
Signal lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Sitting position driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Snow chains . . . . . . . . . . . . . . . . . . . . . . . . . 49, 224
Spanner symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Spare wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
239
Index
Windscreen washer water chec
k
ing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
topping up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Windscreen wipers . . . . . . . . . . . . . . . . . . . . 19, 129 control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
jets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
lifting the wiper blades . . . . . . . . . . . . . . . . . . . 53
replacing the wiper blades . . . . . . . . . . . . . . . . 53
service position . . . . . . . . . . . . . . . . . . . . . . . . . 53
windscreen washer fluid . . . . . . . . . . . . . . . . . 210
Winter conditions battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
diesel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
snow chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
thawing windows . . . . . . . . . . . . . . . . . . . . . . . 197
tyres . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Winter service battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
disconnecting and connecting . . . . . . . . . . . . 214
Winter tyres . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Wipe interval . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
242