2015 Ram ProMaster City maintenance

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
9
IF YOU NEED CONSUMER ASSISTANCE 387

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward lan-
guage with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific FCA US LLC vehicles. Included
are starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and safety
tips.
392 IF YOU NEED CONSUMER ASSISTANCE

Adding Engine Coolant (Antifreeze)............345
Additives, Fuel .......................... .263
Airbag.............................. .46, 47
Air Bag Advance Front Air Bag .................47, 48
Air Bag Components .....................46
Air bag Operation .......................49
Air Bag Warning Light ....................57
Enhanced Accident Response ................57
Event Data Recorder (EDR) .................60
FrontAirBag ........................46, 47
If A Deployment Occurs ...................55
Knee Impact Bolsters .....................50
Maintaining Your Air Bag System ............59
Transporting Pets ........................85
Air bag Deployment ........................46
Air bag Light ...................... .57, 88, 147
Air bag Maintenance ........................59
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . .335 Air Conditioner Maintenance
.................337
Air Conditioning Refrigerant ..............337, 338
Air Conditioning System ....................337
Air Filter .............................. .335
Air Pressure, Tires ........................ .242
Air Recirculation ......................... .184
Alarm (Security Alarm) ......................16
Alarm System (Security Alarm) ................16
Alterations/Modifications, Vehicle ...............7
Antifreeze (Engine Coolant) ...............344, 374
Disposal ............................. .347
Anti-Lock Brake System (ABS) ................221
Anti-Lock Warning Light ....................147
Appearance Care ........................ .354
Ashtray ............................... .134
Audio Systems (Radio) .....................177
Auto Down Power Windows ..................27
Automatic Transaxle .....................12, 199
Automatic Transmission ..............202, 204, 353
396 INDEX

Trip Functions........................ .165
Emergency, In Case of Freeing Vehicle When Stuck ................315
Jump Starting ..........................311
Towing ............................. .320
Emission Control System Maintenance ..........329
Engine ................................ .327
Air Cleaner .......................... .335
Block Heater ......................... .201
Break-In Recommendations .................85
Checking Oil Level ..................... .332
Coolant (Antifreeze) .....................375
Cooling ............................. .343
Exhaust Gas Caution ..................87, 264
Fails to Start .......................... .201
Flooded, Starting ...................... .201
Fuel Requirements ..................... .260
Jump Starting ..........................311
Oil .......................... .332, 374, 375Oil Filler Cap
...................... .327, 334
Oil Filter ............................ .335
Oil Selection ...................... .333, 374
Oil Synthetic ......................... .334
Overheating .......................... .287
Starting ............................. .199
Engine Oil Viscosity ...................... .334
Engine Oil Viscosity Chart ...................334
Enhanced Accident Response Feature ............57
Ethanol ............................... .261
Event Data Recorder ........................60
Exhaust Gas Caution ....................87, 264
Exhaust System ....................... .87, 341
Exterior Lights ............................90
Fabric Care ............................. .357
Filters Air Cleaner .......................... .335
Engine Oil ........................ .335, 375
400 INDEX

Tire Pressure Monitoring (TPMS)............147
Traction Control ....................... .226
Turn Signal ............................90
Wait to Start .......................... .147
Warning (Instrument Cluster Description) ......147
Loading Vehicle ...................... .267, 269
Capacities ........................... .269
Tires ............................... .236
Locks ..................................21
Door .................................21
Lubrication, Body ........................ .338
Lug Nuts .............................. .288
Maintenance Free Battery ....................336
Maintenance Procedures ....................331
Maintenance Schedule ..................... .380
Malfunction Indicator Light (Check Engine) .......329
Manual, Service ......................... .392
Master Cylinder (Brakes) ....................350 Methanol
.............................. .261
Mirrors .................................94
Electric Powered .........................96
Electric Remote .........................96
Exterior Folding .........................95
Outside ...............................94
Rearview ..............................94
Modifications/Alterations, Vehicle ...............7
Monitor, Tire Pressure System ................254
MOPAR® Parts ...................... .331, 391
MTBE/ETBE ........................... .261
Multi-Function Control Lever .................110
New Vehicle Break-In Period ..................85
Occupant Restraints ........................32
Octane Rating, Gasoline (Fuel) .............260, 375
Oil Change Indicator ...................... .163
Oil Change Indicator, Reset ..................163
404 INDEX

Radiator Cap (Coolant Pressure Cap)...........347
Radio Operation ......................... .180
Rear Camera ........................... .129
Rear ParkSense System .....................122
Rear Window Defroster .....................184
Recorder, Event Data .......................60
Recreational Towing ...................... .283
Reformulated Gasoline .....................261
Refrigerant ............................. .338
Reminder, Seat Belt .........................34
Remote Keyless Entry (RKE) FCC General Information ..................20
Remote Sound System (Radio) Controls .........178
Replacement Bulbs ....................... .370
Replacement Keys .........................15
Replacement Parts ........................ .331
Replacement Tires ........................ .251
Reporting Safety Defects ....................391
Restraint, Head .......................... .103Restraints, Child
...........................61
Restraints, Occupant ........................32
Rotation, Tires .......................... .253
Safety Checks Inside Vehicle ..................88
Safety Checks Outside Vehicle .................90
Safety Defects, Reporting ....................391
Safety, Exhaust Gas .........................87
Safety Information, Tire .....................229
Safety Tips ...............................86
Schedule, Maintenance .....................380
Seat Belt Adjustable Upper Shoulder Belt Anchorage ......41
Automatic Locking Retractor (ALR) ...........43
Energy Management Feature ................43
Lap/Shoulder Belt Operation ................38
Lap/Shoulder Belts .......................35
Lap/Shoulder Belt Untwisting ...............40
Pregnant Women ........................42
406 INDEX

Seat Belt Pretensioner.....................43
Seat Belt Reminder .......................34
Seat Belt System .........................32
Seat Belt Maintenance ..................... .359
Seat Belt Reminder .........................34
Seat Belts ............................ .34, 88
Adjustable Shoulder Belt ...................41
Adjustable Upper Shoulder Anchorage .........41
Child Restraint ..........................61
Front Seat ....................... .34, 35, 38
Inspection .............................88
Operating Instructions ....................38
Pregnant Women ........................42
Pretensioners ...........................43
Rear Seat ..............................35
Reminder ............................ .147
Untwisting Procedure .....................40
Seats ...................................98
Adjustment ............................98 Heated
.............................. .102
Security Alarm ............................16
Selection of Coolant (Antifreeze) ...............375
SENTRY KEY® FCC General Information ..................16
Sentry Key (Immobilizer) ....................14
Service Assistance ........................ .387
Service Contract ......................... .389
Service Manuals ......................... .392
Shifting Automatic Transmission ..................204
Shift Lever Override ...................... .321
Shoulder Belts ............................35
Signals, Turn ......................... .90, 147
Snow Chains (Tire Chains) ...................253
Snow Tires ............................. .246
Spare Tire .......................... .248, 249
Spark Plugs ............................ .375
10
INDEX 407

Pressure Warning Light...................147
Quality Grading ....................... .393
Radial .............................. .244
Replacement .......................... .251
Rotation ............................. .253
Safety ........................... .229, 241
Sizes ............................... .231
Snow Tires ........................... .246
Spinning ............................ .250
Trailer Towing ........................ .277
Tread Wear Indicators ....................250
Tire Safety Information .....................229
Tire Service Kit .......................... .290
Tongue Weight/Trailer Weight ................274
Towing ............................... .269
Disabled Vehicle ....................... .320
Guide .............................. .274
Recreational .......................... .283
Weight .............................. .274Towing Eyes
............................ .317
Towing Vehicle Behind a Motorhome ...........283
Traction ............................ .213, 214
Traction Control ......................... .223
Trailer Towing .......................... .269
Cooling System Tips .....................282
Hitches ............................. .273
Minimum Requirements ..................275
Tips................................ .281
Trailer and Tongue Weight .................274
Wiring .............................. .279
Trailer Towing Guide ...................... .274
Trailer Weight ........................... .274
Transaxle Automatic ......................... .12, 199
Transmission ........................... .204
Automatic ..................... .202,

204, 352
Maintenance .......................... .352
Transmitter Battery Service (Remote Keyless Entry) . .1910
INDEX 409