2015 Ram ProMaster City towing

▫Front Tow Eye Installation ...............319
▫ Rear Tow Eye Installation ................319
 TOWING A DISABLED VEHICLE ...........320
SHIFT LEVER OVERRIDE ................321
 IGNITION KEY REMOVAL OVERRIDE .......323
286 WHAT TO DO IN EMERGENCIES

WARNING!(Continued)
explode and injure someone. Do not spin your vehi-
cle’s wheels faster than 30 mph (48 km/h) or for
longer than 30 seconds continuously without stop-
ping when you are stuck. And do not let anyone near
a spinning wheel, no matter what the speed.
TOW EYE USAGE — IF EQUIPPED
Your vehicle is equipped with a tow eye that can be used
to tow a disabled vehicle.
When using a tow eye be sure to follow the “Tow Eye
Usage Precautions” and the “Towing A Disabled Vehicle”
instructions in this section. Tow Eye Usage Precautions
NOTE:
•
Ensure that the tow eye is properly seated and secure
in the mounting receptacle.
Tow Eye
6
WHAT TO DO IN EMERGENCIES 317

CAUTION!
•The tow eye must be used exclusively for roadside
assistance operations. Only use the tow eye with an
appropriate device in accordance with the highway
code (a rigid bar or rope) to flat tow the vehicle for
a short distance to the nearest service location.
• Tow eyes MUST NOT be used to tow vehicles off
the road or where there are obstacles.
• In compliance with the above conditions, towing
with a tow eye must take place with two vehicles
(one towing, the other towed) aligned as much as
possible along the same center line. Damage to
your vehicle may occur if these guidelines are not
followed.
Front Tow Eye Installation
The front tow eye receptacle is located behind a door,
located on the right front bumper fascia. To install the
tow eye, open the door using the vehicle key or a small
screwdriver, and thread the tow eye into the receptacle.
Insert the wheel bolt wrench handle through the eye and
tighten, refer to “Jacking and Tire Changing” for further
information. The tow eye must be fully seated to the
attaching bracket through the lower front fascia as
shown. If the tow eye is not fully seated to the attaching
bracket, the vehicle should not be towed.
Rear Tow Eye Installation
The rear tow eye receptacle is located behind a door on
the rear bumper fascia.
To install the tow eye, open the door using the vehicle
key or a small screwdriver, and thread the tow eye into
the receptacle.
6
WHAT TO DO IN EMERGENCIES 319

Insert the wheel bolt wrench handle through the eye and
tighten, refer to “Jacking and Tire Changing” for further
information. The tow eye must be fully seated to the
attaching bracket through the lower rear fascia. If the tow
eye is not fully seated to the attaching bracket, the vehicle
should not be towed.TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing ConditionWheel OFF the Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow RearNOT ALLOWED
Front OK
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws regarding
vehicles under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position.
320 WHAT TO DO IN EMERGENCIES

If the ignition key is unavailable, or the vehicle’s battery
is discharged, refer to “SHIFT LEVER OVERRIDE” in
this section for instructions on shifting the transmission
out of PARK for towing.
CAUTION!
•Do not use sling-type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
The manufacturer recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, this vehicle must be
towed with the front wheels OFF the ground (using a
towing dolly, or wheel lift equipment with the front
wheels raised).
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
SHIFT LEVER OVERRIDE
If a malfunction occurs and the shift lever cannot be
moved out of the PARK position, you can use the
following procedure to temporarily move the shift lever:
1. Turn the engine OFF.
2. Firmly apply the parking brake.
3. Using a screwdriver or similar tool, carefully separate the shift lever boot from the center console.6
WHAT TO DO IN EMERGENCIES 321

ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated Onboard
Diagnostic system called OBD II. This system monitors
the performance of the emissions, engine, and automatic
transmission control systems. When these systems are
operating properly, your vehicle will provide excellent
performance and fuel economy, as well as engine emis-
sions well within current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Al-
though your vehicle will usually be drivable and not
need towing, see your authorized dealer for service as
soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability.
The vehicle must be serviced before any emissions
tests can be performed.
• If the MIL is flashing while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines that the fuel
filler cap is loose, improperly installed, or damaged, a
“Check fuel cap” message will be displayed in the
Electronic Vehicle Information Center (EVIC). Refer to
328 MAINTAINING YOUR VEHICLE

To minimize the possibility of catalytic converter dam-
age:
•Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough
idle or malfunctioning operating conditions.Cooling System
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If
you see or hear steam coming from under the hood,
do not open the hood until the radiator has had time
to cool. Never try to open a cooling system pressure
cap when the radiator or coolant bottle is hot.
Engine Coolant Checks
Check the engine coolant (antifreeze) protection every 12
months (before the onset of freezing weather, where
applicable). If the engine coolant (antifreeze) is dirty, the
system should be drained, flushed, and refilled with
fresh OAT coolant (conforming to MS.90032) by an
authorized dealer. Check the front of the A/C condenser
7
MAINTAINING YOUR VEHICLE 343

Corrosion Protection...................... .354
Cruise Light ............................ .147
Cupholders ............................ .135
Customer Assistance ...................... .387
Customer Programmable Features .............166
Data Recorder, Event .......................60
Daytime Running Lights ....................111
Dealer Service ........................... .331
Defroster, Rear Window .....................140
Defroster, Windshield ....................88, 183
Diagnostic System, Onboard .................328
Dipsticks Oil (Engine) .......................... .332
Power Steering ........................ .217
Disabled Vehicle Towing ....................320
Disposal Antifreeze (Engine Coolant) ................347
Door Locks ..............................21 Doors
..................................21
Driving Through Flowing, Rising, or Shallow Standing
Water ............................... .214
Electrical Outlet, Auxiliary (Power Outlet) ........131
Electric Rear Window Defrost .................140
Electric Remote Mirrors ......................96
Electronic Brake Control System ...............221
Brake Assist System .....................222
Electronic Range Select (ERS) .................212
Electronic Roll Mitigation (ERM) ..............228
Electronic Speed Control (Cruise Control) ........118
Electronic Stability Control (ESC) ..............225
Electronic Vehicle Information Center (EVIC) Exit Trip ............................. .164
NewTrip ............................ .164
Start Of Trip Procedure ...................164
Trip Computer ........................ .163
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INDEX 399