2015 Ram Cargo Van phone

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726–4636
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
640 IF YOU NEED CONSUMER ASSISTANCE

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
644 IF YOU NEED CONSUMER ASSISTANCE

Bulb Replacement........................ .620
Bulbs, Light .............................110
Calibration, Compass ..................... .319
Camera, Rear ........................... .225
Capacities, Fluid ......................... .624
Caps, Filler Fuel ................................ .519
Power Steering ........................ .459
Radiator (Coolant Pressure) ................596
Carbon Monoxide Warning ..................106
Cargo Area Features ...................... .268
Cargo Compartment ...................... .268
Luggage Carrier ....................... .272
Cargo (Vehicle Loading) ....................260
Car Washes ............................ .603
Cellular Phone .......................... .123
Center High Mounted Stop Light ..............623
Certification Label ........................ .521Chains, Tire
............................ .500
Changing A Flat Tire ...................... .543
Chart, Tire Sizing ........................ .477
Check Engine Light (Malfunction Indicator Light) . .289
Checking Your Vehicle For Safety ..............105
Checks, Safety .......................... .105
Child Restraint ............................94
Child Restraints Booster Seats ...........................99
Child Restraints .........................94
Infants And Child Restraints ................97
Older Children And Child Restraints ..........97
Child Safety Locks .........................54
Clean Air Gasoline ....................... .512
Climate Control ......................... .412
Clock ................................. .330
Coat Hook ............................. .260
Coin Holder ............................ .261
Cold Weather Operation ....................440
650 INDEX

Garage Door Opener (HomeLink®)............232
Gas Cap (Fuel Filler Cap) ...................519
Gasoline, Clean Air ....................... .512
Gasoline (Fuel) ...........................511
Conserving ........................... .314
Gasoline, Reformulated .....................512
Gauges Tachometer ........................... .289
Gear Ranges ............................ .447
Gear Select Lever Override ..................567
General Information ...................... .155
Glass Cleaning .......................... .607
Gross Axle Weight Rating ...................522
Gross Vehicle Weight Rating ..................521
Guide, Body Builders ........................6
GVWR ................................ .521
Hands-Free Phone (Uconnect®) ...............123Hazard
Driving Through Flowing, Rising, or Shallow
Standing Water ........................ .456
Hazard Warning Flasher ....................540
Headlights Bulb Replacement ...................... .620
Cleaning ............................ .607
Lights On Reminder .....................201
Passing ............................. .204
Replacing ............................ .620
Time Delay ........................... .200
Washers ............................. .200
Head Restraints ......................... .170
Heated Mirrors .......................... .120
Heater ................................ .412
Heater, Engine Block ...................... .442
High Beam/Low Beam Select (Dimmer) Switch . . . .203
Hill Start Assist .......................... .472
10
INDEX 655

ParkSense® System, Rear....................217
Pedals, Adjustable ........................ .210
Personal Settings ......................... .321
Pets, Transporting ........................ .104
Phone, Cellular .......................... .123
Phone, Hands-Free (Uconnect®) ...............123
Placard, Tire and Loading Information ..........483
Power Brakes .............................. .462
Door Locks ............................36
Lift Gate ..............................58
Mirrors ..............................119
Outlet (Auxiliary Electrical Outlet) ...........244
Seats ............................... .162
Sliding Door ...........................50
Steering ............................. .458
Sunroof ............................. .241
Windows ..............................44
Power Steering Fluid ...................... .627Pregnant Women and Seat Belts
................70
Preparation for Jacking .....................550
Pretensioners Seat Belts ..............................70
Programmable Electronic Features .............321
Radial Ply Tires ......................... .490
Radiator Cap (Coolant Pressure Cap) ...........596
Radio Operation ..........................411
Radio Remote Controls .....................409
Rear Air Conditioning ..................... .417
Rear Camera ........................... .225
Rear Heater ............................ .417
Rear ParkSense System .....................217
Rearview Mirrors .........................117
Rear Window Features .....................271
Reclining Front Seats ...................... .169
Recorder, Event Data .......................92
Recreational Towing ...................... .537
660 INDEX

Trailer Sway Control (TSC)..................471
Trailer Towing .......................... .524
Cooling System Tips .....................536
Hitches ............................. .527
Minimum Requirements ..................530
Tips................................ .535
Trailer and Tongue Weight .................529
Wiring .............................. .534
Trailer Towing Guide ...................... .528
Trailer Weight ........................... .528
Transmission ........................... .600
Automatic ........................... .442
Fluid ............................... .600
Transmitter
Battery Service (Remote Keyless Entry). . .28
Transmitter, Garage Door Opener (HomeLink®). . . .232
Transmitter, Remote Keyless Entry (RKE) .........20
Transporting Pets ........................ .104
Tread Wear Indicators ..................... .496
Trip Odometer .......................... .289Turn Signals
............................ .289
UCI Connector .......................... .355
Uconnect® Advanced Phone Connectivity ..............142
Operation ............................ .125
Phone Call Features .....................133
Phone Features ........................ .137
Things You Should Know About Your
Uconnect® Phone ...................... .143
Uconnect® 130 Operating Instructions Auxiliary Mode ........337
Operating Instructions CD Mode ............332
Operating Instructions Radio Mode ..........329
Playing MP3 Files ...................... .334
Uconnect® 130 With Satellite Radio Multimedia Satellite Radio .................350
Operating Instructions Radio Mode ..........338
Playing MP3 Files ...................... .346
10
INDEX 665

Uconnect® (Hands-Free Phone)...............123
Umbrella Holder ......................... .256
Uniform Tire Quality Grades .................645
Universal Consumer Interface (UCI) Connector . . . .355
Universal Transmitter ..................... .232
Unleaded Gasoline ........................511
Untwisting Procedure, Seat Belt ................69
Upholstery Care ......................... .606
Vanity Mirrors .......................... .122
Variance, Compass ....................... .319
Vehicle Certification Label ...................521
Vehicle Identification Number (VIN) .............6
Vehicle Loading ......................... .483
Vehicle Modifications/Alterations ...............7
Vehicle Storage .......................... .431
Viscosity, Engine Oil ...................... .582Voice Command
Commands ........................... .157
System Operation ...................... .155
Voice Training ........................ .161
Voice Recognition System (VR) ................155
Warning Flasher, Hazard ....................540
Warning Lights (Instrument Cluster Description) . . .289
Warnings and Cautions .......................6
Warranty Information ..................... .642
Washer Adding Fluid ......................... .591
Washing Vehicle ......................... .603
Water Driving Through ....................... .456
Wind Buffeting ............................49
Window Fogging ........................ .432
666 INDEX