cause damage to the transmission. The torque con-
verter will refill within five seconds after starting the
engine.
Six-Speed Automatic Transmission — 2500/3500
Models Only
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
The shift lever is mounted on the right side of the steering
column. You must press the brake pedal to move the shift
lever out of PARK (refer to “Brake/Transmission Shift
Interlock System” in this section for further information).
To drive, move the shift lever from PARK or NEUTRAL
to the DRIVE position. Pull the shift lever toward you
when shifting into REVERSE or PARK, or when shifting
out of PARK.
The electronically-controlled transmission provides a
precise shift schedule. The transmission electronics are
self-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped.
Be sure to keep your foot on the brake pedal when
shifting between these gears.
The transmission shift lever has only PARK, REVERSE,
NEUTRAL, and DRIVE shift positions. Manual down-
shifts can be made using the Electronic Range Select
(ERS) shift control (refer to “Electronic Range Select (ERS)
Operation” in this section for further information). Press-
ing the ERS (-/+) switches (on the shift lever) while in the
DRIVE position will select the highest available transmis-
sion gear, and will display that gear in the instrument
cluster as 1, 2, 3, etc.
5
STARTING AND OPERATING 483
During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature im-
proves warm up time of the engine and transmission to
achieve maximum efficiency. Engagement of both the
torque converter clutch and the top overdrive gear are
inhibited until the transmission fluid is warm (refer to the
“Note” under “Torque Converter Clutch” in this section).
During extremely cold temperatures (-16°F [-27°C] or
below), operation may briefly be limited to first and
direct gears only. Normal operation will resume once the
transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in fourth gear regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to operate.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition switch to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
5
STARTING AND OPERATING 489
NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to determine if the problem could recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the
transmission is in DRIVE. For example, if you shift the
transmission into 4 (fourth gear), the transmission will
not shift above fourth gear, but will shift through the
lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
switch will activate ERS mode, display the current gear in
the instrument cluster, and maintain that gear as the top
available gear. Once in ERS mode, tapping (-) or (+) will
change the top available gear.
To exit ERS mode, simply press and hold the ERS (+)
switch until “D” is once again displayed in the instru-
ment cluster.
Column Shift Lever
490 STARTING AND OPERATING
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch to activate TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode
has been activated. Pressing the switch a second time
restores normal operation. Normal operation is always
the default at engine start-up. If TOW/HAUL mode is
desired, the switch must be pressed each time the engine
is started.
TOW/HAUL Switch
492 STARTING AND OPERATING
•Four-wheel drive low range (4WD LOW)
•Neutral (NEUTRAL)
This electronically shifted transfer case is designed to be
driven in the two–wheel drive position (2WD) or four -
wheel drive position (4WD AUTO) for normal street and
highway conditions on dry hard surfaced roads). Driving
the vehicle in 2WD will have greater fuel economy
benefits as the front axle is not engaged in 2WD.
For variable driving conditions, the 4WD AUTO mode
can be used. In this mode, the front axle is engaged, but
the vehicle’s power is sent to the rear wheels. Four -
wheel drive will be automatically engaged when the
vehicle senses a loss of traction. Because the front axle is
engaged, this mode will result in lower fuel economy
than the 2WD mode.
When additional traction is required, the transfer case
4WD LOCK and 4WD LOW positions can be used to
maximize torque to the front driveshaft, forcing the front
and rear wheels to rotate at the same speed. This is
accomplished by rotating the 4WD Control Switch to the
desired position. Refer to “Shifting Procedure” for spe-
cific shifting instructions. The 4WD LOCK and 4WD
LOW positions are designed for loose, slippery road
surfaces only. Driving in the 4WD LOCK and 4WD LOW
positions on dry hard surfaced roads may cause in-
creased tire wear and damage to the driveline compo-
nents.
NOTE:The transfer case NEUTRAL position is selected
by depressing the button located on the lower left hand
corner of the 4WD Control Switch. The transfer case
NEUTRAL position is to be used for recreational towing
only. Refer to “Recreational Towing” in “Starting and
Operating” for further information.
5
STARTING AND OPERATING 505
This electronically shifted transfer case provides five
mode positions:
•Two-wheel drive high range (2WD)
•Four-wheel drive automatic range (4WD AUTO)
•Four-wheel drive lock range (4WD LOCK)
•Four-wheel drive low range (4WD LOW)
•Neutral (NEUTRAL)
This electronically shifted transfer case is designed to be
driven in the two–wheel drive position (2WD) or four-
wheel drive position (4WD AUTO) for normal street and
highway conditions on dry hard surfaced roads). Driving
the vehicle in 2WD will have greater fuel economy
benefits as the front axle is not engaged in 2WD.
For variable driving conditions, the 4WD AUTO mode
can be used. In this mode, the front axle is engaged, but
the vehicle’s power is sent to the rear wheels. Four-wheel
drive will be automatically engaged when the vehicle
senses a loss of traction. Because the front axle is en-
gaged, this mode will result in lower fuel economy than
the 2WD mode.
When additional traction is required, the transfer case
4WD LOCK and 4WD LOW positions can be used to
maximize torque to the front driveshaft, forcing the front
and rear wheels to rotate at the same speed. This is
accomplished by rotating the 4WD Control Switch to the
desired position. Refer to “Shifting Procedure” for spe-
cific shifting instructions. The 4WD LOCK and 4WD
LOW positions are designed for loose, slippery road
surfaces only. Driving in the 4WD LOCK and 4WD LOW
positions on dry hard surfaced roads may cause in-
creased tire wear and damage to the driveline compo-
nents.
510 STARTING AND OPERATING
NOTE:The vehicle will automatically enter Aero Mode
when the vehicle speed remains between 62 mph
(100 km/h) and 66 mph (106 km/h) for greater than 20
seconds or if the vehicle speed exceeds 66 mph (106 km/h).
•Normal Ride Height (NRH)– This is the standard
position of the suspension and is meant for normal
driving.
•Off-Road 1 (OR1) (Raises the vehicle approximately
1 in [26 mm])–This position should be the primary
position for all off-road driving until Off Road 2 (OR2) is
needed. A smoother and more comfortable ride will
result. To enter OR1, press the “Up” button once from
the NRH position while the vehicle speed is below
35 mph (56 km/h). When in the OR1 position, if the
vehicle speed remains between 40 mph (64 km/h) and
50 mph (80 km/h) for greater than 20 seconds or if the
vehicle speed exceeds 50 mph (80 km/h), the vehicle
will be automatically lowered to NRH. Off-Road 1 may
not be available due to vehicle payload, an EVIC/DID
message will be displayed when this occurs. Refer to
“Electronic Vehicle Information Center (EVIC) or Driver
Information Display (DID)” in “Understanding Your
Instrument Panel” for further information.
•Off-Road 2 (OR2) (Raises the vehicle approximately
2 in [51 mm])– This position is intended for off-
roading use only where maximum ground clearance is
required. To enter OR2, press the “Up” button twice
from the NRH position or once from the OR1 position
while vehicle speed is below 20 mph (32 km/h). While
in OR2, if the vehicle speed exceeds 25 mph (40 km/h)
the vehicle height will be automatically lowered to
OR1. Off-Road 2 may not be available due to vehicle
payload, an EVIC/DID message will be displayed
when this occurs. Refer to “Electronic Vehicle Informa-
tion Center (EVIC) or Driver Information Display
(DID)” in “Understanding Your Instrument Panel” for
further information.
5
STARTING AND OPERATING 517
•If the vehicle is in OFFROAD1 or OFFROAD2 setting,
be aware of your surroundings, you may not have the
clearance required for certain areas and vehicle dam-
age may occur.
•Aero Mode (Lowers the vehicle approximately .6 in
[15 mm])– This position provides improved aerody-
namics by lowering the vehicle. The vehicle will
automatically enter Aero Mode when the vehicle
speed remains between 62 mph (100 km/h) and
66 mph (106 km/h) for greater than 20 seconds or if the
vehicle speed exceeds 66 mph (106 km/h). The vehicle
will return to NRH from Aero Mode if the vehicle
speed remains between 30 mph (48 km/h) and 35 mph
(56 km/h) for greater than 20 seconds or if the vehicle
speed falls below 30 mph (48 km/h).
NOTE:Automatic Aero Mode may be disabled through
vehicle settings in the Electronic Vehicle Information
Center (EVIC)/Driver Information Display (DID) when
equipped with Uconnect 3.0, or your Uconnect® Radio
when equipped with UConnect® 5.0, 8.4A, or 8.4AN.
Refer to “Electronic Vehicle Information Center (EVIC) or
Driver Information Display (DID)” in “Understanding
Your Instrument Panel” or “Uconnect® Settings” in “Un-
derstanding Your Instrument Panel” for further informa-
tion.
•Entry/Exit Mode (Lowers the vehicle approximately 2
in [51 mm])– This position lowers the vehicle for
easier passenger entry and exit as well as lowering the
rear of the vehicle for easier loading and unloading of
cargo. To enter Entry/Exit Mode, press the “Down”
button once from the NRH while the vehicle speed is
below 33 mph (53 km/h). Once the vehicle speed goes
below 15 mph (24 km/h) the vehicle height will begin
to lower. If the vehicle speed remains between 15 mph
518 STARTING AND OPERATING