TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. For additional information, refer to “List of voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to im-
prove the recognition response for the speaker. For additional information, refer to “Voice Adaptation (VA) mode” in
this section.
The system consistently selects the wrong entry from the
phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. For additional information, refer to “Phonebook” in this section.
2. Replace one of the names being confused with a new name.
Monitor, climate, audio, phone and voice recognition systems4-129
NISSAN Voice Recognition allows hands-free
operation of the systems equipped on this ve-
hicle, such as phone and vehicle information.
There are two voice recognition modes of opera-
tion available. They are:● Standard Mode
● Alternate Command Mode
In Standard Mode (the factory default setting) ,
commands that are available are always shown
on the display and announced by the system. You
can complete your desired operation by simply
following the prompts given by the system. Not all
NISSAN Voice Recognition options are available
while in Standard Mode.
For advanced operation, you can change to an
Alternate Command Mode that enables the op-
eration of the display and audio system through
NISSAN Voice Recognition. When this mode is
active, an expanded list of commands can be
spoken after pressing the
button on the
steering wheel, and the voice command menu
prompts are turned off.
In Alternate Command Mode the recognition
success rate may be affected because the num-
ber of available commands and the ways of
speaking each command are increased. For ad- ditional information, refer to “NISSAN Voice Rec-
ognition Alternate Command Mode” in this sec-
tion.
To improve the recognition success rate when
Alternate Command Mode is active, try using the
Speaker Adaptation Function available in that
mode. For additional information, refer to
“Speaker Adaptation Function” in this section.
Otherwise, it is recommended that Alternate
Command Mode be turned off and Standard
Mode be used for the best recognition perfor-
mance.
While using the NISSAN Voice Recognition sys-
tem for certain Phone and Navigation features,
you can switch to using manual controls (touch-
screen, NISSAN controller, steering wheel con-
trols) and the information you have already en-
tered by voice control will be retained. To switch
to manual controls, touch the “Manual Controls”
key on the display when it appears. The system
will respond by speaking “Changing to manual
operation. Please use manual controls to con-
tinue.”
For the voice commands for the navigation sys-
tem, refer to the Navigation System Owner’s
Manual of your vehicle.
For vehicles in the U.S., the factory default setting
is the Standard Mode. For additional information,
refer to “NISSAN Voice Recognition StandardMode” in this section. For vehicles in Canada, the
factory default setting is the Alternate Command
Mode. For additional information, refer to “Alter-
nate Command Mode” in this section.
NISSAN VOICE RECOGNITION
STANDARD MODE
The Standard Mode enables control of naviga-
tion, phone and vehicle information. With this
setting active, commands that are available are
always shown on the display and announced by
the system.
Displaying user guide
If you use the NISSAN Voice Recognition system
for the first time or you do not know how to
operate it, you can display the User Guide for
confirmation.
You can confirm how to use voice commands by
accessing a simplified User Guide, which con-
tains basic instructions and tutorials for several
voice commands.
1. Press the INFO button on the control panel.
2. Touch the “Voice Recognition” key.
3. Touch the “User Guide” key.
4. Select an item.
NISSAN VOICE RECOGNITION
SYSTEM (if so equipped)
Monitor, climate, audio, phone and voice recognition systems4-143
Activating Alternate Command Mode
1. Press the SETTING button on the controlpanel.
2. Touch the “Others” key on the display.
3. Touch the “Voice Recognition” key.
4. Touch the “Alternate Command Mode” key.
5. The confirmation message is displayed on the screen. Select the “OK” key to activate
the Alternate Command Mode.
6. Alternate Command Mode is activated and the setting menu is expanded to include the
Alternate Command Mode options. For ad-
ditional information, refer to “Voice Recogni-
tion Settings” in this section for an explana-
tion of the options.
Displaying the command list
If you are controlling the system by voice com-
mands for the first time or do not know the
appropriate voice command, perform the follow-
ing procedure for displaying the voice command
list (available only in Alternate Command Mode) .
Press the
switch, listen for the tone and
say, “Help”. The system will respond by display-
ing the command list main menu.
Only manual controls such as the touch-screen
can navigate the command list menu. As an alternative to the voice command “Help”,
you may access the command list using the fol-
lowing steps:
1. Press the SETTING button on the control panel.
2. Select the “Others” key using the NISSAN controller.
3. Select the “Voice Recognition” key using the NISSAN controller.
NOTE:
You can skip steps 1 to 3 if you say “Help”. 4. Select the “Command List” key using the NISSAN controller.
5. Select a category using the NISSAN con- troller. The command list for the category
selected is shown.
6. If necessary, scroll the screen using the NISSAN controller to view the entire list.
7. Press the BACK button to return to the previous screen.
4-152Monitor, climate, audio, phone and voice recognition systems
Speaker Adaptation function settings
Edit Name
Edit the user name using the keypad displayed on
the screen.
Reset Result
Resets the user’s voice that the Voice Recogni-
tion system has learned.
Continuous Learning
When this item is turned to ON, you can have the
system learn the voice commands in succession,
without selecting commands one by one.
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, follow the solutions given in this guide
for the appropriate error.
Where the solutions are listed by number, try
each solution in turn, starting with number one,
until the problem is resolved.
Symptom/error messageSolution
Displays “COMMAND NOT RECOG-
NIZED” or the system fails to interpret
the command correctly. 1. Ensure that the command format is valid, refer to “Standard Mode command list” or “Alternate Command Mode command list” in this
section.
2. Speak clearly using your normal speech pattern and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
The system consistently selects the
wrong voicetag in the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. For additional information, refer to “Bluetooth® Hands-Free
Phone System with Navigation System” in this section.
2. Replace one of the voicetags being confused with a different voicetag.
Monitor, climate, audio, phone and voice recognition systems4-159
●Do not stop or park the vehicle over
flammable materials such as dry grass,
waste paper or rags. They may ignite
and cause a fire.
CAUTION
● Do not use leaded gasoline. Deposits
from leaded gasoline will seriously re-
duce the three-way catalyst’s ability to
help reduce exhaust pollutants.
● Keep your engine tuned up. Malfunc-
tions in the ignition, fuel injection, or
electrical systems can cause overrich
fuel flow into the three-way catalyst,
causing it to overheat. Do not keep driv-
ing if the engine misfires, or if notice-
able loss of performance or other un-
usual operating conditions are
detected. Have the vehicle inspected
promptly by a NISSAN dealer.
● Avoid driving with an extremely low fuel
level. Running out of fuel could cause
the engine to misfire, damaging the
three-way catalyst.
● Do not race the engine while warming it
up.
● Do not push or tow your vehicle to start
the engine.
TIRE PRESSURE MONITORING
SYSTEM (TPMS)
Each tire, including the spare (if provided) ,
should be checked monthly when cold and in-
flated to the inflation pressure recommended by
the vehicle manufacturer on the vehicle placard
or tire inflation pressure label. (If your vehicle has
tires of a different size than the size indicated on
the vehicle placard or tire inflation pressure label,
you should determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your vehicle has been
equipped with a Tire Pressure Monitoring System
(TPMS) that illuminates a low tire pressure telltale
when one or more of your tires is significantly
under-inflated. Accordingly, when the low tire
pressure telltale illuminates, you should stop and
check all four tires as soon as possible, and
inflate them to the proper pressure. Driving on a
significantly under-inflated tire causes the tire to
overheat and can lead to tire failure. Under-
inflation also reduces fuel efficiency and tire tread
life, and may affect the vehicle’s handling and
stopping ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure, even if under-inflation has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when the
system is not operating properly. The TPMS mal-
function indicator is combined with the low tire
pressure telltale. When the system detects a
malfunction, the telltale will flash for approxi-
mately one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the mal-
function exists. When the malfunction indicator is
illuminated, the system may not be able to detect
or signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of reasons,
including the installation of replacement or alter-
nate tires or wheels on the vehicle that prevent
the TPMS from functioning properly. Always
check the TPMS malfunction telltale after replac-
ing one or more tires or wheels on your vehicle to
ensure that the replacement or alternate tires and
wheels allow the TPMS to continue to function
properly.
Additional information:
● The TPMS does not monitor the tire
pressure of the spare tire.
Starting and driving5-3
●The TPMS will activate only when the vehicle
is driven at speeds above 16 MPH
(25 km/h). Also, this system may not detect a
sudden drop in tire pressure (for example a
flat tire while driving) .
● The low tire pressure warning light does not
automatically turn off when the tire pressure
is adjusted. After the tire is inflated to the
recommended pressure, the vehicle must be
driven at speeds above 16 MPH (25 km/h)
to activate the TPMS and turn off the low tire
pressure warning light. Use a tire pressure
gauge to check the tire pressure.
● The “Tire Pressure Low - Add Air” warning
appears in the vehicle information display
when the low tire pressure warning light is
illuminated and low tire pressure is detected.
The “Tire Pressure Low - Add Air” warning
turns off when the low tire pressure warning
light turns off.
● The “Tire Pressure Low - Add Air” warning
does not appear if the low tire pressure
warning light illuminates to indicate a TPMS
malfunction. ●
Tire pressure rises and falls depending on
the heat caused by the vehicle’s operation
and the outside temperature. Low outside
temperature can lower the temperature of
the air inside the tire which can cause a
lower tire inflation pressure. This may cause
the low tire pressure warning light to illumi-
nate. If the warning light illuminates, check
the tire pressure for all four tires.
● The Tire and Loading Information label (also
referred to as the vehicle placard or tire
inflation pressure label) is located in the
driver’s door opening.
● You can also check the pressure of all tires
(except the spare tire) on the vehicle infor-
mation display screen. The order of the tire
pressure figures displayed on the screen
corresponds with the actual order of the tire
position.
For additional information, refer to “Low tire pres-
sure warning light” in the “Instruments and con-
trols” section and “Tire Pressure Monitoring Sys-
tem (TPMS)” in the “In case of emergency”
section.WARNING
● Radio waves could adversely affect
electric medical equipment. Those who
use a pacemaker should contact the
electric medical equipment manufac-
turer for the possible influences before
use.
● If the low tire pressure warning light
illuminates while driving, avoid sudden
steering maneuvers or abrupt braking,
reduce vehicle speed, pull off the road
to a safe location and stop the vehicle
as soon as possible. Driving with under-
inflated tires may permanently damage
the tires and increase the likelihood of
tire failure. Serious vehicle damage
could occur and may lead to an accident
and could result in serious personal in-
jury. Check the tire pressure for all four
tires. Adjust the tire pressure to the
recommended COLD tire pressure
shown on the Tire and Loading Informa-
tion label to turn the low tire pressure
warning light OFF. If you have a flat tire,
replace it with a spare tire as soon as
possible. (For additional information,
refer to “Flat tire” in the “In case of
emergency” section for changing a flat
tire.)
5-4Starting and driving
●When a spare tire is mounted or a wheel
is replaced, tire pressure will not be
indicated, the TPMS will not function
and the low tire pressure warning light
will flash for approximately 1 minute.
The light will remain on after 1 minute.
Contact your NISSAN dealer as soon as
possible for tire replacement and/or
system resetting.
● Replacing tires with those not originally
specified by NISSAN could affect the
proper operation of the TPMS.
● Do not inject any tire liquid or aerosol
tire sealant into the tires, as this may
cause a malfunction of the tire pressure
sensors.
CAUTION
● The TPMS may not function properly
when the wheels are equipped with tire
chains or the wheels are buried in snow.
● Do not place metalized film or any
metal parts (antenna, etc.) on the win-
dows. This may cause poor reception of
the signals from the tire pressure sen-
sors, and the TPMS will not function
properly. Some devices and transmitters may temporarily
interfere with the operation of the TPMS and
cause the low tire pressure warning light to illu-
minate.
Some examples are:
– Facilities or electric devices using similar radio
frequencies are near the vehicle.
– If a transmitter set to similar frequencies is being used in or near the vehicle.
– If a computer (or similar equipment) or a DC/AC converter is being used in or near the
vehicle.
FCC Notice:
For USA:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the fol-
lowing two conditions: (1) This device may
not cause harmful interference, and (2) this
device must accept any interference re-
ceived, including interference that may
cause undesired operation. NOTE:
Changes or modification not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to op-
erate the equipment.
For Canada:
This device complies with Industry Canada
license-exempt RSS standard(s) . Opera-
tion is subject to the following two condi-
tions: (1) this device may not cause inter-
ference, and (2) this device must accept any
interference, including interference that
may cause undesired operation of the de-
vice.
TPMS with Easy Fill Tire Alert
When adding air to an under-inflated tire, the
TPMS with Easy Fill Tire Alert provides visual and
audible signals outside the vehicle to help you
inflate the tires to the recommended COLD tire
pressure.
Vehicle set-up
1. Park the vehicle in a safe and level place.
2. Apply the parking brake and place the shift lever to the P (Park) position.
3. Place the ignition switch to the ON position. Do not start the engine.
Starting and driving5-5
Be attentive at all times, and avoid driving when
tired. Never drive when under the influence of
alcohol or drugs (including prescription or over-
the-counter drugs which may cause drowsi-
ness) . Always wear your seat belt as outlined in
the “Safety – Seats, seat belts and supplemental
restraint system” section of this manual, and also
instruct your passengers to do so.
Seat belts help reduce the risk of injury in colli-
sions and rollovers.In a rollover crash, an
unbelted or improperly belted person is
significantly more likely to be injured or
killed than a person properly wearing a
seat belt.
OFF-ROAD RECOVERY
While driving, the right side or left side wheels
may unintentionally leave the road surface. If this
occurs, maintain control of the vehicle by follow-
ing the procedure below. Please note that this
procedure is only a general guide. The vehicle
must be driven as appropriate based on the con-
ditions of the vehicle, road and traffic.
1. Remain calm and do not overreact.
2. Do not apply the brakes.
3. Maintain a firm grip on the steering wheel with both hands and try to hold a straight
course. 4. When appropriate, slowly release the accel-
erator pedal to gradually slow the vehicle.
5. If there is nothing in the way, steer the ve- hicle to follow the road while vehicle speed
is reduced. Do not attempt to drive the ve-
hicle back onto the road surface until vehicle
speed is reduced.
6. When it is safe to do so, gradually turn the steering wheel until both tires return to the
road surface. When all tires are on the road
surface, steer the vehicle to stay in the ap-
propriate driving lane.
● If you decide that it is not safe to return the
vehicle to the road surface based on vehicle,
road or traffic conditions, gradually slow the
vehicle to a stop in a safe place off the road.
RAPID AIR PRESSURE LOSS
Rapid air pressure loss or a “blow-out” can occur
if the tire is punctured or is damaged due to
hitting a curb or pothole. Rapid air pressure loss
can also be caused by driving on under-inflated
tires.
Rapid air pressure loss can affect the handling
and stability of the vehicle, especially at highway
speeds.
Help prevent rapid air pressure loss by maintain-
ing the correct air pressure and visually inspect the tires for wear and damage. For additional
information, refer to “Wheels and tires” in the
“Maintenance and do-it-yourself” section of this
manual. If a tire rapidly loses air pressure or
“blows-out” while driving, maintain control of the
vehicle by following the procedure below. Please
note that this procedure is only a general guide.
The vehicle must be driven as appropriate based
on the conditions of the vehicle, road and traffic.
WARNING
The following actions can increase the
chance of losing control of the vehicle if
there is a sudden loss of tire air pressure.
Losing control of the vehicle may cause a
collision and result in personal injury.
●
The vehicle generally moves or pulls in
the direction of the flat tire.
● Do not rapidly apply the brakes.
● Do not rapidly release the accelerator
pedal.
● Do not rapidly turn the steering wheel.
1. Remain calm and do not overreact.
2. Maintain a firm grip on the steering wheel with both hands and try to hold a straight
course.
Starting and driving5-7