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TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. For additional information, refer to “List of voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to im-
prove the recognition response for the speaker. For additional information, refer to “Voice Adaptation (VA) mode” in
this section.
The system consistently selects the wrong entry from the
phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. For additional information, refer to “Phonebook” in this section.
2. Replace one of the names being confused with a new name.
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REGULATORY INFORMATION
FCC Regulatory information
– CAUTION: To maintain compliance withFCC’s RF exposure guidelines, use only the
supplied antenna. Unauthorized antenna,
modification, or attachments could damage
the transmitter and may violate FCC regula-
tions.
– Operation is subject to the following two con- ditions:
1. This device may not cause interference and
2. this device must accept any interference, including interference that may cause unde-
sired operation of the device.
IC Regulatory information
– Operation is subject to the following two con- ditions: (1) this device may not cause interfer-
ence, and (2) this device must accept any
interference, including interference that may
cause undesired operation of the device.
– This Class B digital apparatus meets all re- quirements of the Canadian Interference-
Causing Equipment Regulations.
BLUETOOTH® is a
trademark owned by
Bluetooth SIG, Inc.
and licensed to
Clarion.
VOICE COMMANDS
You can use voice commands to operate various
Bluetooth® Hands-Free Phone System features
using the NISSAN Voice Recognition system. For
additional information, refer to “NISSAN Voice
Recognition System” in this section.
Voice Prompt Interrupt
In most cases you can interrupt the voice feed-
back to speak the next command by pressing
the
button on the steering wheel. After
interrupting the system, wait for a beep before
speaking your command.
One Shot Call
To use the system faster, you may speak the
second level commands with the main menu
command on the main menu. For example, press
the
button and after the tone say, “Call
Redial”. NOTE:
For US models, voice recognition system
must be in Alternate Command Mode in
order for One Shot Calling to operate. For
additional information, refer to “NISSAN
Voice Recognition Alternate Command
Mode” in this section.
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RECEIVING A CALL
When you hear a phone ring, the display will
change to phone mode. To receive a call, follow
one of the procedures listed below:
Menu ItemResult
Press the
button on the steering
wheel Accept an incoming call to talk.
Answer key on the display Accept an incoming call to talk.
Hold Call key on the display Put an incoming call on hold.
Reject Call key on the display Reject an incoming call.
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DURING A CALL
There are some options available during a call.
Select one of the following displayed on the
screen, if necessary:
Menu ItemResult
Hang Up Finish the call. If pressed while another caller is on hold, current call will be ended and user will be able to speak to the caller that was previously on hold.
Use Handset Transfer the call to the cellular phone.
Mute Mute your voice to the person.
Cancel
Mute This will appear after the
Mutekey is selected. Mute will be cancelled.
Keypad Brings up a keypad. Enter digits when needed. For example, entering your PIN number for voicemail.
Note Press the
button during a call to send numbers and digits using Voice Recognition.
Switch Call Select this option to answer another incoming call (function may not be available depending on the model of the phone) .
ENDING A CALL
To finish the call, perform one of the following
procedures:
Menu Item Result
Hang up key on the Call in
Progress Display Finish the call.
button on the steer-
ing wheel Finish the call.
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NISSAN Voice Recognition allows hands-free
operation of the systems equipped on this ve-
hicle, such as phone and vehicle information.
There are two voice recognition modes of opera-
tion available. They are:● Standard Mode
● Alternate Command Mode
In Standard Mode (the factory default setting) ,
commands that are available are always shown
on the display and announced by the system. You
can complete your desired operation by simply
following the prompts given by the system. Not all
NISSAN Voice Recognition options are available
while in Standard Mode.
For advanced operation, you can change to an
Alternate Command Mode that enables the op-
eration of the display and audio system through
NISSAN Voice Recognition. When this mode is
active, an expanded list of commands can be
spoken after pressing the
button on the
steering wheel, and the voice command menu
prompts are turned off.
In Alternate Command Mode the recognition
success rate may be affected because the num-
ber of available commands and the ways of
speaking each command are increased. For ad- ditional information, refer to “NISSAN Voice Rec-
ognition Alternate Command Mode” in this sec-
tion.
To improve the recognition success rate when
Alternate Command Mode is active, try using the
Speaker Adaptation Function available in that
mode. For additional information, refer to
“Speaker Adaptation Function” in this section.
Otherwise, it is recommended that Alternate
Command Mode be turned off and Standard
Mode be used for the best recognition perfor-
mance.
While using the NISSAN Voice Recognition sys-
tem for certain Phone and Navigation features,
you can switch to using manual controls (touch-
screen, NISSAN controller, steering wheel con-
trols) and the information you have already en-
tered by voice control will be retained. To switch
to manual controls, touch the “Manual Controls”
key on the display when it appears. The system
will respond by speaking “Changing to manual
operation. Please use manual controls to con-
tinue.”
For the voice commands for the navigation sys-
tem, refer to the Navigation System Owner’s
Manual of your vehicle.
For vehicles in the U.S., the factory default setting
is the Standard Mode. For additional information,
refer to “NISSAN Voice Recognition StandardMode” in this section. For vehicles in Canada, the
factory default setting is the Alternate Command
Mode. For additional information, refer to “Alter-
nate Command Mode” in this section.
NISSAN VOICE RECOGNITION
STANDARD MODE
The Standard Mode enables control of naviga-
tion, phone and vehicle information. With this
setting active, commands that are available are
always shown on the display and announced by
the system.
Displaying user guide
If you use the NISSAN Voice Recognition system
for the first time or you do not know how to
operate it, you can display the User Guide for
confirmation.
You can confirm how to use voice commands by
accessing a simplified User Guide, which con-
tains basic instructions and tutorials for several
voice commands.
1. Press the INFO button on the control panel.
2. Touch the “Voice Recognition” key.
3. Touch the “User Guide” key.
4. Select an item.
NISSAN VOICE RECOGNITION
SYSTEM (if so equipped)
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Voice recognition settings
The available settings of the NISSAN Voice Rec-
ognition system are described.1. Press the SETTING button on the control panel
2. Touch “Others” key
3. Touch the “Voice Recognition” key
You can confirm the page by scrolling the screen
using the NISSAN controller.
Menu Item Result
Command List When Alternate Command Mode is activated, this key will allow user to access the list of Phone, Navigation, Information, Audio, and Help
commands.
User Guide Allows user access to user guide settings. For additional information, refer to “Displaying User Guide” in this section.
Speaker Adaptation When Alternate Command Mode is activated, this key will allow user to initiate a system function for better voice recognition performance. For
additional information, refer to “Speaker Adaptation Function” in this section.
Alternate Command Mode Allows user to activate Alternate Command Mode. A screen will appear prompting user to review the expanded command list and advises that
some command will be replaced and voice menu prompts turned off. User will have to confirm by pressing “OK” to proceed with activation.
Minimize Voice Feedback When Alternate Command Mode is activated, this key will allow user to reduce system voice feedback during voice recognition session.
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Standard Mode command list
Category Commands
COMMANDACTION
Phone Displays Phone function commands.
Navigation Displays Navigation function commands.
Information Displays Vehicle Information.
Audio Displays Audio commands.
Call (name) Makes a call to a contact that is stored in either phonebook. Please say “Call” followed by a stored name.
Help Displays user guide (this command is not displayed on the screen) .
Phone Commands
COMMANDACTION
Dial Number Makes a call to a spoken phone number up to 10 digits.
Vehicle Phonebook Makes a call to a contact that is stored in the vehicle phonebook.
Handset Phonebook Makes a call to a contact that is stored in the handset phonebook.
Call History Makes a call to a number in the incoming or outgoing call logs.
International Call Makes an international call by allowing more than 10 digits to be spoken, as well as star (*) , pound (#) , and plus (+) .
Navigation Commands
COMMANDACTION
Destination Home Sets a route to your home that is stored in the Address Book.
Address Allows user to set destination address.
Places Sets a route to a facility near the current vehicle location.
Address Book Searches for a location stored in the Address Book.
Previous Destinations Sets a route to a previous destination.
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Vehicle Information Commands
COMMANDACTION
Fuel Economy Displays Fuel Economy information.
Maintenance Displays Maintenance information.
Traffic Information Turns the traffic information system on and off.
Where am I? Displays current vehicle location.
Audio Commands
COMMANDACTION
AM Changes the audio system mode to AM radio.
FM Changes the audio system mode to FM radio.
XM Changes the audio system mode to XM radio.
CD Changes the audio system mode to CD.
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