2015 NISSAN MURANO ECO mode

SYSTEM UNIT
LIQUID CRYSTAL DISPLAY
Symptom Possible cause Possible solution
The screen is too dark. The cabin temperature is too low. Wait until the cabin temperature becomes moderate.
Screen brightness is set to the maximum darkness. Adjust the brightness setting of the screen.
“Display settings” (page 2-15)
The screen is too bright. Screen brightness is set to the maximum brightness. Adjust the brightness setting of the screen.
“Display settings” (page 2-15)
A small black spot or a small bright spot appears on
the screen. This is a typical phenomenon for liquid crystal
displays.This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon billboards, high voltage electric power cables, ham
radios or other radio devices equipped to other
vehicles may adversely affect the screen.This is not a malfunction.
Image lag appears on the screen. This is a typical phenomenon for liquid crystal
displays. This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is less than 50 8F (108C). Wait until the cabin temperature rises to within 508F
(108C) and 1228F (508C).
When looking at the screen from an angle, the screen
lightens or darkens. This is a typical phenomenon for liquid crystal
displays.Adjust the brightness setting of the screen.
“Display settings” (page 2-15)
The screen turns blue or an error message is
displayed on the touch screen display. A system malfunction has occurred.
Contact a NISSAN dealer for an inspection.
The SD card is not inserted into the slot correctly. If the SD card containing map data is accidentally removed, after reinserting the SD card containing
map data into the slot, place the ignition switch in the
“OFF” position and then place back in the “ON”
position again.
8. Troubleshooting guide
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8. Troubleshooting guide
COMPACT DISC (CD) PLAYER
SymptomPossible cause Possible solution
Music cannot be played back. The disc is inserted upside down. Insert a CD with the label side facing up.
Moisture condensation occurs inside the unit. Wait until the moisture evaporates (approximately 1 hour).
The cabin temperature is too high. Wait until the cabin temperature becomes moderate.
The disc is scratched or dirty. A disc is not always
playable if it is scratched. Wipe off any dirt from the disc.
Depending on the condition in which they are stored,
discs may become unreadable due to deterioration
(for example, keeping the discs in the passenger
compartment, etc.) . Change the disc with a deterioration-free disc. Do
not use a deteriorated disc. The label surface of the
disc may crack or chip, and the layer of the label
surface may eventually peel off.
The compressed audio files cannot be played back. If both music CD files (CD-DA data) and com- pressed audio files (MP3 data, etc.) are mixed on one
disc, the audio compression files cannot be played
back.Prepare a disc that includes compressed audio files
only.
The files are not named using characters that are
compliant with the specifications. Use the character codes and the number of
characters that are compliant with the specifications
for folder names and file names. In addition, always
use “.MP3”, “.WMA”, “.mp3” or “.wma” for file
extensions.
It takes a long time before the music starts playing. The disc contains a large amount of data. Some time may be required to check the files. It is
recommended that unnecessary folders or any files
other than compressed audio files should not be
recorded in a disc.
The sound quality is poor. The disc is dirty.Wipe off any dirt from the disc.
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SymptomPossible cause Possible solution
No sounds are played though the CD play time is
displayed. The system plays back the first track of the mix mode
disc. (Mix mode is a format in which data except
music is recorded on the first track and music data is
recorded on one other than the first track in a
session.)Play back music data that are recorded on one other
than the first track.
Music cuts off or skips. The combination of writing software and hardware
might not match; or the writing speed, writing depth,
writing width, etc. might not match the specifications. Create a disc using different writing speed settings,
etc.
The system skips the selected track and moves to the
next track. A non-MP3/WMA file is given an extension of “.
MP3”, “.WMA”, “.mp3” or “.wma”.Prepare MP3/WMA files.
The system plays back a file that is prohibited due to
copyright protection. Prepare playable files.
The tracks do not play back in the desired order. The folder locations in the disc are changed by the writing software while the files are written in the disc.Check the settings of the writing software, and create
a new disc.
The CD cannot be ejected. The ignition switch is not placed in the “ACC” or
“ON” position. Place the ignition switch in the “ACC” or “ON”
position.
8. Troubleshooting guide
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8. Troubleshooting guide
iPodŠPLAYER
SymptomPossible cause Possible solution
The system does not recognize an iPodŠ. A connector cable is not correctly connected, or the
iPodŠdoes not correctly operate. Connect the connector cable again. If the system
does not recognize the iPodŠafter performing this
procedure above, reset the iPodŠ.
The iPodŠthat is to be connected is not compatible
with the system. Check the iPodŠmodel and firmware versions
available for the system.
A USB extension cable is not correctly connected. Do not use a USB extension cable.
The cable is rapidly connected to or disconnected
from the USB port. Slowly connect or disconnect the USB cable.
An iPod
Šcannot be operated. The iPodŠis connected to the in-vehicle audio
system while headsets, etc. are connected to the
iPod
Š. Remove all equipment from the iPod
Šafter discon-
necting the iPodŠfrom the system, and then connect
it to the system again.
The iPod
Šis not operating normally. Disconnect the iPodŠfrom the in-vehicle audio
system, and then connect it to the system again.
The system plays back an album/file that includes a
particular album art. Disconnect the iPod
Šfrom the in-vehicle audio
system, and then reset the iPodŠ. Disable the album
art, and then connect the iPodŠto the system.“iPodŠMenu” (page 3-26)
An iPodŠdoes not respond. There are too many files in a category. Decrease the number of files in a category (less than
65500 files).
The shuffle function is turned on. Turn off the shuffle function if many files are stored on
the iPod
Š.
Music cannot be played back. A connector is not connected to the iPodŠ. Firmly connect the connector to the iPodŠ.
Playback cuts out. The sound cuts due to vibration resulting from an
unstable location of the iPod
Š. Place the iPod
Šon a stable location where it does not
roll over.
Distorted sound occurs. The EQ (equalizer) function of the iPod
Šis turned on. Turn off the EQ (equalizer) function on your iPodŠ.
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8. Troubleshooting guide
SymptomPossible cause Possible solution
The system does not recognize the connection
of a cellular phone. The system does not
receive or make a call. The cellular phone is not compatible with the in-
vehicle hands-free phone system.
Use a cellular phone compatible with the system. Visit
www.nissanusa.com/bluetooth/ to check compatibility.
The cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
The phone operation is limited by the functions (such
as dial lock, etc.) of the registered cellular phone. Remove any settings that are limiting use of the cellular
phone, and then perform registration again.
The other party cannot hear your voice.
The other party can hear your voice, but it
cracks or cuts out. Mute function is enabled.
Verify mute function is disabled.
The cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
The fan speed of the heater/air conditioner is too fast. Decrease the fan speed of the heater/air conditioner.
The ambient noise level is excessive. (For example:
heavy rain, construction sites, inside a tunnel,
oncoming vehicles, etc.) Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too
loud. Reduce the vehicle speed.
The incoming or outgoing voice level is too loud. Adjust the incoming or outgoing voice level properly.
The voice is cut out or noise is heard during a
call. The wireless Bluetooth
Šconnection may be dis-
rupted depending on the location of the cellular
phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place a cellular phone close to the seats or
your body.
When a cellular phone is operated to make a
call, the hands-free function becomes unavail-
able. Some models of a cellular phone do not switch to the
hands-free mode when they are operated to make a
call. This is not a malfunction. Make a call again using the
hands-free function.
The other party’s voice cannot be heard. There
is no ring tone. The volume level is set to the minimum.
Adjust the volume level.
A cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
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VEHICLE ICON
SymptomPossible cause Possible solution
Names of roads and locations differ be-
tween 2D view and Birdview
TM. This is because the quantity of the displayed information is
reduced so that the screen does not become too cluttered.
There is also a chance that names of the roads or locations may
be displayed multiple times, and the names appearing on the
screen may be different because of a processing procedure. This is not a malfunction.
The location of the vehicle icon is misaligned
from the actual position. The vehicle was transported after the ignition switch was placed
in the “OFF” position, for example, by a ferry or car transporter. Drive the vehicle for a period of time on a road
where GPS signals can be received.
The position and direction of the vehicle icon may be incorrect
depending on the driving environments and the levels of
positioning accuracy of the navigation system. This is not a malfunction. Drive the vehicle for a
period of time to automatically correct the position
and direction of the vehicle icon.
“Current vehicle location” (page 6-57)
Driving with tire chains or tires that have been replaced may
result in an incorrect vehicle location display due to miscalcu-
lation by the speed sensor. Drive the vehicle for a period of time (at
approximately 19 MPH (30 km/h) for about 30
minutes) to automatically correct the vehicle icon
position.
If this does not correct the vehicle icon position,
contact a NISSAN dealer.
When the vehicle is traveling on a new road,
the vehicle icon is located on another road
nearby. Because the new road is not stored in the map data, the system
automatically places the vehicle icon on the nearest road
available. Updated road information will be included in the
next version of the map data.
“How to order map data updates”
(page 6-64)
The screen does not switch to the night
screen even after turning on the headlights. The daytime screen was set the last time the headlights were
turned on. Set the screen to the night screen mode using
<
>
when turning on the headlights.“Display settings” (page 2-15)
The map does not scroll even when the
vehicle is moving. The current location map screen is not displayed.
Touch [Map] on the Launch Bar or push