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11-2Troubleshooting guide
GUID-B40C8288-548D-42E2-95B7-E3394E12BA8EFor assistance or inquiries about the NISSAN
Navigation System, contact the NISSAN NAVI-
GATION SYSTEM HELPDESK. See the contact
information on the inside front cover of this
manual.
CUSTOMER ASSISTANCE
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![NISSAN MAXIMA 2015 A35 / 7.G 08IT Navigation Manual Black plate (223,1)
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GUID-1D3FAC03-7CBA-47B6-986C-E27256D02FE4
SymptomPossible cause Possible solution
No image is displayed. The brightness is at the lowest setting NISSAN MAXIMA 2015 A35 / 7.G 08IT Navigation Manual Black plate (223,1)
[ Edit: 2012/ 4/ 11 Model: 08NJ-N ]
GUID-1D3FAC03-7CBA-47B6-986C-E27256D02FE4
SymptomPossible cause Possible solution
No image is displayed. The brightness is at the lowest setting](/manual-img/5/293/w960_293-222.png)
Black plate (223,1)
[ Edit: 2012/ 4/ 11 Model: 08NJ-N ]
GUID-1D3FAC03-7CBA-47B6-986C-E27256D02FE4
SymptomPossible cause Possible solution
No image is displayed. The brightness is at the lowest setting. Adjust the brightness of the display.
The system in the video mode. Push appropriate button (depending on models)
on the control panel to change the mode. Refer
to the vehicle Owner’s Manual.
The display is turned off. Push to turn on the
display.
No voice guidance is available.
or
The volume is too high or too low. The volume is not set correctly, or it is turned off.
Adjust the volume of voice guidance.
Voice guidance is not provided for certain streets (roads displayed in
gray). This is not a malfunction.
No map is displayed on the screen. A screen other than map screen is displayed. Push
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11-4Troubleshooting guide
GUID-B7C8CF99-4AE0-48B5-88F3-A2B0020D2A49
SymptomPossible cause Possible solution
Names of roads and locations differ
NISSAN MAXIMA 2015 A35 / 7.G 08IT Navigation Manual Black plate (224,1)
[ Edit: 2012/ 4/ 11 Model: 08NJ-N ]
11-4Troubleshooting guide
GUID-B7C8CF99-4AE0-48B5-88F3-A2B0020D2A49
SymptomPossible cause Possible solution
Names of roads and locations differ](/manual-img/5/293/w960_293-223.png)
Black plate (224,1)
[ Edit: 2012/ 4/ 11 Model: 08NJ-N ]
11-4Troubleshooting guide
GUID-B7C8CF99-4AE0-48B5-88F3-A2B0020D2A49
SymptomPossible cause Possible solution
Names of roads and locations differ
between Plan View and Birdview
TM. This is because the quantity of the displayed information is reduced so
that the screen does not become too crowded. There is also a chance
that names of the roads or locations may be displayed multiple times,
and the names appearing on the screen may be different because of a
processing procedure. This is not a malfunction.
The vehicle icon is not displayed in
the correct position. The vehicle was transported after the ignition switch was pushed off,
for example, by a ferry or car transporter. Drive the vehicle for a while on a road where
GPS signals can be received.
The position and direction of the vehicle icon may be incorrect
depending on the driving environments and the levels of positioning
accuracy of the navigation system. This is not a malfunction. Drive the vehicle for a
while to automatically correct the position and
direction of the vehicle icon.
“Current vehicle location” (page 10-3)
When the vehicle is traveling on a
new road, the vehicle icon is located
on another road nearby. Because the new road is not stored in the map data, the system
automatically places the vehicle icon on the nearest road available.
Updated road information will be included in the
next version of the map data.
The screen does not switch to the
night screen even after turning on the
headlights. The daytime screen was set the last time the headlights were turned
on.
Set the screen to the night screen mode using
when turning on the head-
lights.
“Display settings” (page 8-3)
The map does not scroll even when
the vehicle is moving. The current location map screen is not displayed.
Push
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11-10Troubleshooting guide
GUID-ED24E6AD-DF16-495B-A77D-50AC2451877E
SymptomPossible cause Possible solution
The traffic information is not dis- NISSAN MAXIMA 2015 A35 / 7.G 08IT Navigation Manual Black plate (230,1)
[ Edit: 2012/ 4/ 11 Model: 08NJ-N ]
11-10Troubleshooting guide
GUID-ED24E6AD-DF16-495B-A77D-50AC2451877E
SymptomPossible cause Possible solution
The traffic information is not dis-](/manual-img/5/293/w960_293-229.png)
Black plate (230,1)
[ Edit: 2012/ 4/ 11 Model: 08NJ-N ]
11-10Troubleshooting guide
GUID-ED24E6AD-DF16-495B-A77D-50AC2451877E
SymptomPossible cause Possible solution
The traffic information is not dis-
played. The traffic information is not set to on.
Set the traffic information to on.
The vehicle is in an area where traffic information is not available. Scroll to an area where traffic information is available.
The subscription to NavTraffic is incomplete, or the subscription to
NavTraffic has expired. Check the subscription status of NavTraffic.
The map scale is set at a level where the display of icons is impossible. Check that the map scale is set at a level in which the display of icons is possible.
“Traffic information display and scale le-
vels” (page 7-7)
With the automatic detour route
search ON, no detour route is set to
avoid congested areas. There is no faster route compared to the current route, based on the
road network and traffic information.
The automatic detour search is not intended for
avoiding traffic jams. It searches for the fastest
route taking into consideration such things as
traffic jams. Follow the current route. Also see
“NOTES ON NavTraffic INFORMATION” for
further information.
The route does not avoid a road
section with traffic information stating
that it is closed due to road construc-
tion. The navigation system is designed not to avoid this event because the
actual period of closure may differ from the declared roadwork period.
Observe the actual road conditions and follow
the instructions on the road for detour when
necessary. If the road actually is closed, use the
detour function and set the detour distance to
avoid the road section that is closed.
TRAFFIC INFORMATION
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12-6Index
SETTING SCREENGUID-9D631F77-48B2-4416-8ACD-BEEE6620BF4A
Navigation
Address Book page 6-8
Map View page 3-13
Map Icons page 3-17
Guidance Settings page 5-26
Route Settings page 5-24
Traffic Info Settings page 7-7
Weather Info Settings page 7-16
Speed Limit Info page 8-6
Others page 8-7
Delete Stored Information page 8-10
Delete All Previous Destinations page 8-10
Delete All Previous Start Point page 8-10
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Navigation
Reset All Navigation Settings to Default page 8-10
Audio Vehicle Owner’s Manual
Phone Vehicle Owner’s Manual
Bluetooth Vehicle Owner’s Manual
Volume & Beeps page 8-11
Display Display Adjustment page 8-3
Color Theme page 8-5
Clock page 8-12
Others ComfortVehicle Owner’s Manual
Language & Units page 8-13
Voice Recognition page 9-20
Camera Vehicle Owner’s Manual
Sonar Vehicle Owner’s Manual
Image Viewer Vehicle Owner’s Manual
Index
12-7
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12-8Index
INFORMATION SCREENGUID-D7B9927C-76A4-4208-B7A7-57FADD198BC0
Fuel Economy
Vehicle Owner’s Manual
Maintenance Vehicle Owner’s Manual
Where am I? page 7-3
Traffic Info page 7-3
Weather Info page 7-8
Map Update page 7-17
Navigation Version page 7-18
Others GPS Position page 7-19
Voice Recognition
“9. Voice recognition”
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Number
2D map...
...................................................... 3-2, 3-5
A
About map data ...
.......................................... NISSAN MAXIMA 2015 A35 / 7.G 08IT Navigation Manual Black plate (239,1)
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Number
2D map...
...................................................... 3-2, 3-5
A
About map data ...
..........................................](/manual-img/5/293/w960_293-238.png)
Black plate (239,1)
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Number
2D map...
...................................................... 3-2, 3-5
A
About map data ...
............................................ 10-15
About route guidance ...
....................................... 5-7
Adding destination or waypoint ...
..................... 5-4
Address book ...
.................................................. 10-2
Adjusting current vehicle location ...
................. 8-9
Adjusting voice guidance volume ...
............... 2-24
Alternate command mode ...
............................ 9-12
Automatic reroute ...
........................................... 10-2
Automatically
display warnings/watches ...
............................ 7-15
Available items after setting destination ...
...... 5-2
Available views ...
................................................ 3-12
Avoid area ...
......................................................... 10-2
B
Background color ...
.............................................. 8-5
Basics of voice guidance ...
............................. 10-9
Before starting ...
............................ 2-25, 9-4, 9-19
Birdview
TM...
........................................................ 10-3
BirdviewTM(3D) map ...
.............................. 3-3, 3-7
Brightness ...
........................................................... 8-4
Building graphics ...
............................................... 3-3
C
Canceling route ...
............................................... 2-21
Canceling/reactivating route ...
........................ 5-13
Changing Birdview
TMangle ...
......................... 3-16
Changing map view ...
....................................... 3-11
Changing region ...
................................................ 4-2
Changing the scale of a map ...
......................... 3-8
Character (letters and numbers)
input screen ...
..................................................... 2-15
Characteristics of liquid crystal display ...
.... 10-19
Clock settings ...
.................................................. 8-12
Command list ...
................................................... 2-27
Confirming how to use
voice commands ...
.................................... 9-3, 9-17
Confirming route ...
.................................... 5-3, 5-18
Control buttons and functions ...
....................... 2-2
Control panel ...
...................................................... 2-2
Current location map screen ...
....................... 2-17
Current vehicle location ...
................................ 10-3
Customer assistance ...
..................................... 11-2
Customizing Nearby Places ...
............................ 8-8
D
Delete destination ...
........................................... 4-20
Delete stored items ...
........................................ 8-10
Deleting all stored items ...
............................... 6-19
Deleting individual item on the map ...
.......... 6-19
Deleting stored item ...
...................................... 6-18
Deleting stored item individually ...
................. 6-18 Destination screen
...
............................................. 4-2
Destination weather on suggested
route screen ...
..................................................... 7-15
Detailed Map Coverage Areas (MCA) for
navigation system ...
........................................... 10-7
Detour ...
................................................................ 10-2
Directions provided and distances to
guide points ...
................................................... 10-10
Display adjustment ...
............................................ 8-3
Display of current vehicle location ...
............. 10-3
Display settings ...
.................................................. 8-3
Display urgent traffic information ...
................... 7-5
Displaying how to operate Voice
Recognition System ...
....................................... 9-12
Displaying map icons ...
.................................... 3-17
Displaying small turn arrow on map ...
.......... 5-28
Displaying the current vehicle location ...
........ 3-4
Displaying weather information screen ...
........ 7-9
E
Editing address book ...
........................................ 6-8
Editing avoid area ...
........................................... 6-15
Editing route ...
..................................................... 5-14
Editing stored home and address ...
................. 6-8
Editing stored route ...
....................................... 6-14
Editing stored tracking ...
.................................. 6-14
End-user terms ...
.............................................. 10-16
Example of touch panel operation ...
.............. 2-14
Index12-9