▷A multi-character passkey may be needed.▷Did it take longer than 30 seconds to enter
the passkey? Repeat the pairing procedure.▷Are too many Bluetooth devices connected
to the mobile phone or vehicle? Delete con‐
nections with other devices if necessary.▷The mobile phone is in power-save mode
or has only a limited remaining battery life.
Charge the mobile phone via the charging
cable.▷Depending on the mobile phone, it is possi‐
ble that only one mobile phone can be con‐
nected to the vehicle. Unpair the connected
mobile phone from the vehicle and pair
and connect only one mobile phone.
The mobile phone no longer reacts.
▷Switch the mobile phone off and on again.▷Is the ambient temperature too high or
low? Do not expose the mobile phone to
extreme environmental conditions.
No phone book entries or only some phone
book entries are displayed, or they are incom‐
plete.
▷Transmission of the phone book entries is
not yet complete.▷It is possible that only the phone book en‐
tries of the mobile phone or the SIM card
are transmitted.▷It may not be possible to display phone
book entries with special characters.▷The number of phone book entries to be
stored is too high.▷Is the data volume of the contact too large,
e. g., due to stored information such as
notes? Reduce the data volume of the con‐
tact.
The phone connection quality is poor.
▷The strength of the Bluetooth signal on the
mobile phone can be adjusted, depending
on the mobile phone.▷Place the mobile phone in the area of the
center console.If all points in this list have been checked and
the required function is still not available, con‐
tact Customer Relations or the service center.
Controls Adjusting the volume
Turn the knob until the desired volume is se‐
lected. The setting is stored for the remote con‐
trol currently in use.
Incoming call
Receiving calls If the number of the caller is stored in the
phone book and is transmitted by the network,
the name of the contact is displayed. Other‐
wise, only the phone number is displayed.
If more than one phone number is assigned to
a contact, only the name of the contact is dis‐
played.
Accepting a call Press the button on the steering
wheel.
or
"Accept"
Seite 181Bluetooth hands-free systemCOMMUNICATION181
Online Edition for Part no. 01 40 2 961 110 - II/15
Bluetooth mobile phone
preparation packageVehicle equipment This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series. Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
When using the features and systems described
here, adhere to local regulations.
At a glance
The concept
Mobile phones or other external devices such
as audio players can be connected to the vehi‐
cle via Bluetooth.
Bluetooth® is a registered trademark of Blue‐
tooth® SIG, Inc.
After these devices are paired once, they are
recognized automatically when the ignition is
switched on as soon as they are in the vehicle
and can then be operated via the onboard
monitor, using the buttons on the steering
wheel, and via voice activation.
Depending on their functionality, external devi‐
ces can be used via the vehicle as a telephone
or as an audio source. The telephone functions
are described in the following. Operating the
audio functions, refer to page 171.
Up to four external devices can be paired.
Certain functions may need to be enabled by
the mobile phone provider or service provider.Using the mobile phone while driving
Make entries only when traffic and road
conditions allow. Do not hold the mobile phone
in your hand while you are driving; use the
hands-free system instead. If you do not ob‐
serve this precaution, you can endanger the ve‐
hicle occupants and other road users. ◀
Snap-in adapter The snap-in adapter is used to:▷Hold the mobile phone.▷Recharge the battery.▷Connect the mobile phone to an outside
antenna of the vehicle.
This provides for better network reception
and consistent sound quality.
Approved mobile phones
Displaying the vehicle identification
number and software part number
The vehicle identification number and software
part number are needed to determine which
mobile phones are supported by the mobile
phone preparation package. The software ver‐
sion of the mobile phone may also be required.
1."Telephone"2.Open "Options".3."Bluetooth® info"4."Display system information"
These approved mobile phones with a certain
software version, support the vehicle functions
described below.
Malfunctions may occur with other mobile
phones or software versions.
Seite 188COMMUNICATIONBluetooth mobile phone preparation package188
Online Edition for Part no. 01 40 2 961 110 - II/15
Snap-in adapter
General information More information on compatible snap-in
adapters that support the functions of the mo‐
bile phone is available at the service center.
Notes At high temperatures, the charging function of
the mobile phone may be limited and functions
may not be executed.
When using the mobile phone via the vehicle,
note the operating instructions of the mobile
phone.
Installation position In the center armrest.
Inserting/removing the snap-in adapter1.Press the button, arrow 1, and remove the
cover, arrow 2.2.Insert the snap-in adapter at the front, ar‐
row 1, and press down, arrow 2, until it en‐
gages.To remove:
To remove the snap-in adapter, press the but‐
ton.
Inserting the mobile phone1.Depending on the mobile phone, remove
the protective cap from the antenna con‐
nector and from the USB connection of the
mobile phone.2.With the buttons facing up, slide the mobile
phone up toward the electrical contacts, ar‐
row 1, and press it down until it engages,
arrow 2.
The battery is charged beginning with the radio
ready state of the vehicle.
Removing the mobile phone
Press the button, arrow 1, and remove the mo‐
bile phone, arrow 2.
Seite 198COMMUNICATIONBluetooth mobile phone preparation package198
Online Edition for Part no. 01 40 2 961 110 - II/15
Engine compartmentVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series. Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selectedspecial equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
When using the features and systems described
here, adhere to local regulations.
Important features in the engine compartment
1Vehicle identification number2Battery, under the cover 2433Dip stick for engine oil 2304Engine oil filler neck 2305Coolant expansion tank 2326Engine compartment fuse box 2447Reservoir for washer fluid for the headlight
and window washer system 63Seite 228MOBILITYEngine compartment228
Online Edition for Part no. 01 40 2 961 110 - II/15
The jacking points for the vehicle jack are lo‐
cated in the positions shown.
Vehicle battery Maintenance
The battery is maintenance-free, i.e., the elec‐
trolyte will last for the life of the battery in tem‐
perate climate conditions.
The service center will be happy to answer any
questions on the battery.
Battery replacement Use approved vehicle batteries
Only use vehicle batteries that have been
approved for your vehicle by the manufacturer;
otherwise, the vehicle could be damaged and
systems or functions may not be fully availa‐
ble. ◀
Have the vehicle battery registered by the serv‐
ice center after it is replaced to ensure that all
comfort functions are available without restric‐
tions and that any associated Check Control
messages are no longer displayed.
Charging the battery
Note Do not connect the charger to the socket
Do not connect the battery charger to the
socket installed in the vehicle at the factory as this could damage the battery. ◀
Only charge the battery in the vehicle when the
engine is switched off. Connections, refer to
page 245.
General information Ensure that the battery is sufficiently charged to
achieve the full battery life.
It may be necessary to charge the battery in
the following cases:▷When the vehicle is frequently used to
travel short distances.▷When the vehicle has not been driven for
more than one month.
Power failure
After a temporary power failure, some equip‐
ment will be restricted in its use and will need
to be reinitialized. In addition, certain individual
settings will be lost and must be updated:
▷Time and date: the values must be up‐
dated, refer to page 71.▷Radio: the stations need to be stored again,
refer to page 157.▷Onboard monitor: full functionality will be
restored after some time.▷Glass sunroof, electrical: it may only be pos‐
sible to tilt the roof. The system needs to be
initialized. Contact the service center.
Indicator/warning lights
Lights up red: the vehicle battery is nolonger being charged. Alternator mal‐function.
Switch off all unnecessary electrical consumers.
Have the battery checked immediately.
Lights up yellow: the battery charge
level is very low, the battery is old, or it
is not securely connected.
Charge the battery by taking a long drive or us‐
ing an external charger. If the indicators appear
Seite 243Replacing componentsMOBILITY243
Online Edition for Part no. 01 40 2 961 110 - II/15
again, have the battery checked as soon as
possible.
Disposing of old batteries Have used batteries disposed of by the
service center after they are replaced or
take them to a recycling center.
Maintain the battery in an upright position for
transport and storage. Secure the battery so
that it does not tip over during transport.
Fuses Replacing fuses
Never attempt to repair a blown fuse and
do not replace a defective fuse with a substi‐
tute of another color or amperage rating; this
could lead to a circuit overload, ultimately re‐
sulting in a fire in the vehicle. ◀
Fuses should be replaced by the service center.
Information on the fuses can be found on the
inside of the covers.
In the engine compartment
Opening the cover
Press the snap lock.
In interior
On the right side of the footwell.
Opening the cover
Push out at the recess.
Seite 244MOBILITYReplacing components244
Online Edition for Part no. 01 40 2 961 110 - II/15
Breakdown assistanceVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series. Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
When using the features and systems described
here, adhere to local regulations.
Hazard warning flash‐
ers
The button is located on the speedometer.
Warning triangle
Under the loading edge in the cargo area.
To remove, open the two fasteners.
First aid kit Some of the articles contained in the first aid kit
have a limited service life. Therefore, check the
use-by dates of the contents regularly and re‐
place the items before they expire.
The first aid kit is located in the left side trim on
the cargo area floor or under the loading floor.
Roadside Assistance Service availability
Roadside Assistance can be reached around the
clock in many countries. You can obtain assis‐
tance there in the event of a vehicle break‐
down.
Jump-starting
Notes If the battery is discharged, the engine can be
started using the battery of another vehicle and
two jumper cables. In the same way, you can
help jump-start another vehicle. Only use
jumper cables with fully insulated clamp han‐
dles.
Seite 245Breakdown assistanceMOBILITY245
Online Edition for Part no. 01 40 2 961 110 - II/15
To prevent personal injury or damage to both
vehicles, adhere strictly to the following proce‐
dure.
Do not touch live parts
To avoid the risk of potentially fatal injury,
always avoid all contact with electrical compo‐
nents while the engine is running. ◀
Preparation1.Check whether the battery of the other ve‐
hicle has a voltage of 12 volts and approxi‐
mately the same capacitance in Ah. This in‐
formation can be found on the battery.2.Switch off the engine of the assisting vehi‐
cle.3.Switch off any electronic systems/power
consumers in both vehicles.
Bodywork contact between vehicles
There must not be any contact between
the bodies of the two vehicles, otherwise there
is a danger of shorting. ◀
Connecting jumper cables
Connecting order
Connect the jumper cables in the correct
order; otherwise, there is the danger of injury
from sparking. ◀1.Open the battery cover in the engine com‐
partment to access the positive terminal.2.Unlock the tabs of the positive terminal
cover on the left and right, arrows 1, and
raise the cover, arrow 2.3.Attach one terminal clamp of the positive
jumper cable to the positive terminal of the
battery or to a starting aid terminal of the
vehicle providing assistance.4.Attach the second clamp of the positive
jumper cable to the positive terminal of the
battery of the vehicle to be started.5.Attach one terminal clamp of the negative
jumper cable to the negative terminal of
the battery, or to the corresponding engine
or body ground of the vehicle providing as‐
sistance.6.Attach the second clamp of the negative
jumper cable to the negative terminal ofSeite 246MOBILITYBreakdown assistance246
Online Edition for Part no. 01 40 2 961 110 - II/15