2015 MERCEDES-BENZ WAGON lock

the system is not operational. Contact an
authorized Mercedes-Benz Center or call
1-800-FOR-MERCede s (in the USA) or
1-800-387-010 0(in Canada). ATA (anti-theft alarm system)
X
To arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp 0043flashes. The alarm sys-
tem is armed after approximately
15 seconds.
X To disarm: unlock the vehicle with the
SmartKey or KEYLESS-GO.
or X Insert the SmartKey into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the trunk lid/tailgate
R the hood
X To switch the alarm off with the Smart-
Key: press the 0036or0037 button on the
SmartKey.
The alarm is switched off.
or
X Remove the Start/Stop button from the
ignition lock.
X Insert the SmartKey into the ignition lock.
The alarm is switched off. X
To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The Smart-
Key must be outside the vehicle.
The alarm is switched off.
or
X Press the Start/Stop button on the dash-
board. The SmartKey must be inside the
vehicle.
The alarm is switched off.
The alarm is not switched off, even if you
close the open door that triggered it, for
example.
i If the alarm continues for more than
30 seconds, the mbrace emergency call
system automatically notifies the Cus-
tomer Assistance Center. This is done
either by text message or data connection. The emergency call system sends the mes-sage or data provided that:
R you have subscribed to the mbrace ser-
vice.
R the mbrace service has been activated
properly.
R the necessary mobile phone network is
available. Protection against theft
81Safety Z

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 27). SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident. Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
! Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the SmartKey: R with electronic devices, e.g. a mobile
phone or another SmartKey.
R with metallic objects, e.g. coins or metal
foil.
R inside metallic objects, e.g. a metal case.
This can affect the functionality of the
SmartKey. SmartKey functions
0043
0037 To lock the vehicle
0044 0054 To open/close the trunk lid/tailgate
0087 0036 To unlock the vehicle
X To unlock centrally: press the0036but-
ton.
If you do not open the vehicle within
approximately 40 seconds of unlocking:
R the vehicle is locked again.
R the theft deterrent locking system is
armed again.
X To lock centrally: press the0037button. 84
SmartKeyOpening and closing

The SmartKey centrally locks/unlocks:
R the doors
R the trunk lid/tailgate
R the fuel filler flap
The turn signals flash once when unlocking
and three times when locking.
You can also set an audible signal to confirm that the vehicle has been locked. The audible
signal can be activated and deactivated using the on-board computer (Y page 246).
When it is dark, the surround lighting also
comes on if it is activated in the on-board
computer (Y page 245). KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a KEY- LESS-GO key in the vehicle.
Locking/unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry
the SmartKey with you. You can combine the functions of KEYLESS-GO with those of a con-
ventional SmartKey. Unlock the vehicle by
using KEYLESS-GO, for instance, and lock it
using the 0037button on the SmartKey.
When locking or unlocking with KEYLESS-GO,
the distance between the SmartKey and the
corresponding door handle must not be
greater than 3 ft (1 m).
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart- Key is in the vehicle. This occurs, for example:
R when the external door handles are
touched
R when starting the engine
R while the vehicle is in motion X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: touch sensor sur-
face 0043.
X Convenience closing feature: touch
recessed sensor surface 0044for an exten-
ded period.
Further information on the convenience
closing feature (Y page 101).
X To unlock the trunk lid/tailgate: pull the
handle on the trunk lid/tailgate.
The vehicle only unlocks the trunk lid/tail-
gate. Changing the settings of the locking
system
You can change the settings of the locking
system. This means that only the driver's door
and the fuel filler flap are unlocked when the
vehicle is unlocked. This is useful if you fre-
quently travel on your own.
X To change the setting: press and hold
down the 0036and0037 buttons on the
SmartKey simultaneously for approx-
imately six seconds until the battery check
lamp flashes twice (Y page 87).
i If the setting of the locking system is
changed within the signal range of the vehi- cle, pressing the 0037or0036 button:
R locks or
R unlocks the vehicle SmartKey
85Opening and closing Z

The SmartKey now functions as follows:
X To unlock the driver's door: press the
0036 button once.
X To unlock centrally: press the0036but-
ton twice.
X To lock centrally: press the0037button.
The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner sur-
face of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: press
and hold down the 0036and0037 buttons
simultaneously for approximately six sec-
onds until the battery check lamp flashes
twice (Y page 87). Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the SmartKey, use the
mechanical key.
If you use the mechanical key to unlock and
open the driver's door or the trunk lid/tail-
gate, the anti-theft alarm system will be trig-
gered (Y page 81).
There are several ways to turn off the alarm:
X To turn the alarm off with the SmartKey:
press the 0036or0037 button on the
SmartKey.
or
X Insert the SmartKey into the ignition lock.
or
X To deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the igni- tion lock. The SmartKey must be in the
vehicle.
or
X Lock or unlock the vehicle using KEYLESS-
GO. The SmartKey must be outside the
vehicle.
If you unlock the vehicle using the mechanical key, the fuel filler flap will not be unlocked
automatically.
X To unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key X
Push release catch 0043in the direction of
the arrow and at the same time remove
mechanical key 0044from the SmartKey.
For further information about: R unlocking the driver's door (Y page 91)
R unlocking the trunk (Y page 98)
R unlocking the tailgate (Y page 98)
R locking the vehicle (Y page 91)
Inserting the mechanical key X
Push mechanical key 0044completely into
the SmartKey until it engages and release
catch 0043is back in its basic position. 86
SmartKeyOpening and closing

SmartKey battery
Checking the battery X
Press the 0037or0036 button.
The battery is working properly if battery
check lamp 0043lights up briefly.
The battery is discharged if battery check
lamp 0043does not light up briefly.
X Change the battery (Y page 87).
i If the SmartKey battery is checked within
the signal reception range of the vehicle,
pressing the 0037or0036 button:
R locks or
R unlocks the vehicle
i You can get a battery at any qualified spe-
cialist workshop.
Replacing the battery You require a CR 2025 3 V cell battery.
X Take the mechanical key out of the Smart-
Key (Y page 86). X
Press mechanical key 0044into the opening
in the SmartKey in the direction of the
arrow until battery compartment cover 0043
opens. Do not hold battery compartment
cover 0043closed while doing so.
X Remove battery compartment cover 0043. X
Repeatedly tap the SmartKey against your
palm until battery 0087falls out.
X Insert the new battery with the positive ter-
minal facing upwards. Use a lint-free cloth
to do so.
X Make sure that the surface of the battery is
free of lint, grease and other contaminants.
X Insert the front tabs of battery compart-
ment cover 0043into the housing and then
press to close it.
X Insert mechanical key 0044into the Smart-
Key.
X Check the function of all SmartKey buttons
on the vehicle. SmartKey
87Opening and closing Z

Problems with the SmartKey
Problem
Possible causes/consequences and
0050
0050Solutions You can no longer lock
or unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 87) and replace it if nec-
essary (Y page 87).
If this does not work:
X Unlock (Y page 91) or lock (Y page 91) the vehicle using the
mechanical key. The SmartKey is faulty.
X Unlock (Y page 91) or lock (Y page 91) the vehicle using the
mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 87) and replace it if nec-
essary (Y page 87).
If this does not work:
X Unlock (Y page 91) or lock (Y page 91) the vehicle using the
mechanical key. There is interference from a powerful source of radio waves.
X Unlock (Y page 91) or lock (Y page 91) the vehicle using the
mechanical key. KEYLESS-GO is malfunctioning.
X Lock/unlock the vehicle using the remote control function of
the SmartKey.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote
control function:
X Unlock (Y page 91) or lock (Y page 91) the vehicle using the
mechanical key.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop. You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist work-
shop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. 88
SmartKeyOpening and closing

Problem
Possible causes/consequences and
0050
0050Solutions You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 352).
or
X Jump-start the vehicle (Y page 353).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. There is interference from a powerful source of radio waves.
X Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the vehicle. Always keep the SmartKey out of
reach of children.
Ideally, place luggage or loads in the trunk/
cargo compartment. Observe the loading
guidelines (Y page 292). Unlocking and opening doors from
the inside
You can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks (Y page 68). Doors
89Opening and closing Z

X
To unlock a front door: pull door han-
dle 0044.
Locking knob 0043pops up.
The door is unlocked and can be opened.
X To open a front door: pull door handle0044.
X To unlock a rear door: pull up locking
knob 0043.
The door is unlocked and can be opened.
X To open a rear door: pull door handle0044. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. X
To unlock: press button 0043.
X To lock: press button 0044.
If all the doors are closed, the vehicle locks.
Meanwhile, the fuel filler flap will not be
locked or unlocked. You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with the SmartKey or KEYLESS-GO.
You can open a door from inside the vehicle
even if it has been locked.
You can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks (Y page 68).
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
R the vehicle was locked using the locking
button for the central locking, or
R if the vehicle was locked automatically
The vehicle will be fully unlocked if it had pre- viously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside
is unlocked. Automatic locking feature
X
To deactivate: press and hold button 0043
for about five seconds until a tone sounds.
X To activate: press and hold button 0044for
about five seconds until a tone sounds.
i If you press one of the two buttons and do
not hear a tone, the relevant setting has
already been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning. 90
DoorsOpening and closing