
Thorax bags are only available in combination
with individual seats on the driver's and co-
driver's side.
When deployed, thorax bag 0043offers addi-
tional thorax protection. However, it does not protect the:
R head
R neck
R arms
The thorax bag is deployed on the side of the impact.
Window curtain air bags Window curtain air bags
0043are integrated
into the side of the roof frame above the front
doors.
When deployed, the window curtain air bag
enhances the level of protection for the head.
However, it does not protect the chest or
arms.
In the event of a side impact, the window cur- tain air bag is deployed on the side on which
the impact occurs.
If the system determines that they can offer
additional protection to that provided by the
seat belt, a window curtain air bag may be
deployed in other accident situations
(Y page 49). Deployment of Emergency Tensioning
Devices and air bags
Important safety notes G
WARNING
The air bag parts are hot after an air bag has
been deployed. There is a risk of injury.
Do not touch the air bag parts. Have a
deployed air bag replaced at a qualified spe-
cialist workshop as soon as possible. G
WARNING
A deployed air bag no longer offers any pro-
tection and cannot provide the intended pro-
tection in an accident. There is an increased
risk of injury.
Have the vehicle towed to a qualified special- ist workshop in order to have a deployed air
bag replaced.
It is important for your safety and that of your
passenger to have deployed air bags replaced and to have any malfunctioning air bags
repaired. This will help to make sure the air
bags continue to perform their protective
function for the vehicle occupants in the
event of a crash. G
WARNING
Pyrotechnic Emergency Tensioning Devices
that have been deployed are no longer opera- tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Therefore, have pyrotechnic Emergency Ten-
sioning Devices which have been triggered
immediately replaced at a qualified specialist workshop.
If Emergency Tensioning Devices are trig-
gered or air bags are deployed, you will hear a
bang, and a small amount of powder may also be released. The 0075restraint system warn-
ing lamp lights up.
Only in rare cases will the bang affect your
hearing. The powder that is released gener-
ally does not constitute a health hazard, but it Occupant safety
49Safety Z

X
Route Top Tether belt 0085under head
restraint 0043between the two head restraint
bars.
X Hook Top Tether hook 0087into Top Tether
anchorage 0044.
Make sure that:
R Top Tether hook 0087is hooked into Top
Tether anchorage 0044as shown.
R Top Tether belt 0085is not twisted.
X Tension Top Tether belt 0085. Always comply
with the child restraint system manufactur- er's installation instructions when doing so.
X If necessary, move the head restraint back
down again slightly (Y page 86). Make
sure that you do not interfere with the cor-
rect routing of Top Tether belt 0085.Child restraint system on the co-driv-
er's seat
General notes Accident statistics show that children
secured in the rear seats are safer than chil-
dren secured in the front-passenger seat. For this reason, Mercedes-Benz strongly advises
that you install the child restraint system on a
rear seat.
Rearward-facing child restraint system The front-passenger front air bag cannot be
deactivated. Always install a rearward-facing
child restraint system on a suitable rear seat.
Always observe the child restraint system
manufacturer's installation and operating
instructions.
Forward-facing child restraint system If it is absolutely necessary to install a
forward-facing child restraint system on the
front-passenger seat, always move the front- passenger seat as far back as possible. The
entire base of the child restraint system must
always rest on the seat cushion of the front-
passenger seat. The backrest of the child restraint system must lie as flat as possible
against the backrest of the front-passenger
seat. The child restraint system must not be
subjected to a load by the head restraint.
Adjust the head restraint position accord-
ingly. Always make sure that the shoulder belt strap is correctly routed from the vehicle belt
outlet to the shoulder belt guide on the child
restraint system. The shoulder belt strap
must be routed forwards and downwards
from the vehicle belt outlet. If necessary,
adjust the vehicle belt outlet and the front-
passenger seat accordingly.
Always observe the child restraint system
manufacturer's installation and operating
instructions. Child-proof locks
Important safety notes G
WARNING
If children are traveling in the vehicle, they
could:
R open doors, thus endangering other people
or road users
R exit the vehicle and be caught by oncoming
traffic
R operate vehicle equipment and become
trapped
There is a risk of an accident and injury.
Always activate the child-proof locks and
override feature if children are traveling in the vehicle. When leaving the vehicle, always take
the key with you and lock the vehicle. Never
leave children unattended in the vehicle.
Child-proof lock/override feature for: R Sliding door (Y page 56)
R Rear door (Y page 56) Child
ren in the vehi cle
55Safety Z

G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro- tect it with a blanket, for example. If the childrestraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in the vehicle. Child-proof locks for the sliding door
and rear door Sliding door
Rear door
0043
Child safety bolt
0048 Door secured – then make sure that the
child-proof locks are working properly.
0049 Door released
The child-proof lock on the doors enable you
to secure each door individually.
A door with an activated child-proof lock can- not be opened from the inside. If the vehicle is unlocked, the door can be opened from the
outside. Pets in the vehicle
G
WARNING
If you leave animals unattended or unsecured in the vehicle, they could press buttons or
switches, for example. 56
Pets in the vehicleSafety

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety.
Read the information on qualified specialist
workshops (Y page 25). Key
Important safety notes
G
WARNING
Activate the child-proof door locks if children are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing vehi-
cle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short time. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten- tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
Do not keep the key with remote control:
R with electronic devices, e.g. a mobile
phone or another key with remote control
R with metallic objects, e.g. coins or metal
foil
R in metallic objects, e.g. metal cases
This can affect the key's functionality. Key functions of the remote control
General notes The vehicle is equipped with either 2 or
4 remote controls with a folding key, or 4
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to 32 ft (10 m). Use the remote control of the key only
when in immediate proximity of the vehicle.
This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro- grammed before use. Further information can
be obtained at any authorized Sprinter
Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if the factory settings have not been changed:
R the driver's and the co-driver's door
R the sliding doors
R the rear doors
i If the driver's or co-driver's door is not
closed, the corresponding door is not
locked. If a sliding door or a rear door is not
closed properly, none of the rear doors are
locked. 66
KeyOpening and closing

Central locking
Important safety notes
G
WARNING
Activate the child-proof door locks if children are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing vehi-
cle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short time.
You can open a locked front door from the
inside at any time. You can open a locked
sliding door or rear door from the inside if it
has been previously unlocked from inside. Locking and unlocking manually
Central locking buttons
Use the central locking buttons to centrally
lock/unlock either the entire vehicle or just
the sliding doors and rear doors from the
inside.
X To lock/unlock the entire vehicle: press
the upper 00BFcentral locking button
when the doors are closed.
When the entire vehicle is locked, the indi-
cator lamp in the 00BFcentral locking but-
ton lights up.
i If the key has been removed or is in posi-
tion 0in the ignition lock, the indicator
lamp in the 00BFcentral locking button
remains lit for 5 seconds.
X To lock/unlock the sliding doors and
rear doors: press the lower section of the
00C0 central locking button when the
doors are closed.
When the sliding doors and rear doors are
locked, the indicator lamp in the upper
00BF central locking button lights up. Automatic locking
General notes The vehicle locks automatically as standard
once a speed of 9 mph
(15 km/h)has been
reached. Depending on the vehicle's equip-
ment, the doors may be locked automatically once the ignition is switched on. Information
on the functions of the automatic locking Central locking
71Opening and closing Z

Opening/closing from the outside
The sliding door is equipped with an active
retainer, which engages the door at the end
stop when opened.
i You can also lock the sliding door in place
around halfway when opening/closing. The door does not have to be opened fully whengetting into or out of the vehicle. The inter-
mediate detent does not fully engage the
sliding door.
X To open: pull door handle 0043.
The sliding door opens.
X Push back the sliding door using door han-
dle 0043until it engages.
X Check the sliding door detent.
X To close: slide the sliding door firmly for-
wards by handle 0043until it closes. Opening/closing from the inside
Interior door handle on the sliding door The sliding door is equipped with an active
retainer, which engages the door at the end
stop when opened.
You can only open a sliding door from the
inside if the child-proof locks have not been
activated.
i You can also lock the sliding door in place
around halfway when opening/closing. The door does not have to be opened fully whengetting into or out of the vehicle. The inter-
mediate detent does not fully engage the
sliding door.
X To unlock: pull locking knob 0087upwards.
Only this sliding door unlocks. The other
doors remain locked.
X To open: press button 0043.
X Slide the sliding door by handle 0044back to
the stop.
X Check the sliding door detent.
The sliding door must be engaged.
X To close: slide the sliding door firmly for-
wards by handle 0044until it engages.
X To lock: press locking knob 0087down.
Only the sliding door is locked. All other
doors that were previously unlocked
remain unlocked. Electrical closing assist
If your vehicle is equipped with electrical clos- ing assist, you will require less force to close
the sliding door. Electrical step
Important safety notes
If you do not use the grab handle and the step,
you could injure yourself when getting in and
out of the vehicle. Electrical step
73Opening and closing Z

Opening/closing from the inside
Release the lever on the inside of the right rear
door.
A white section on latch 0044indicates that the
rear door is unlocked.
i You can only open the locked rear doors
from the inside if the child-proof locks have
not been activated.
X To unlock: slide latch0044to the left.
You will see a white marking.
Only the rear door unlocks. All other doors that were previously locked remain locked.
X To open: pull opening lever 0043and open
the unlocked rear door.
X Swing the rear door to the side until it
engages.
X To close: make sure that the left-hand rear
door is closed.
X Pull the rear door firmly by the door handle
to close it.
X To lock: slide latch 0044to the right.
The white section is no longer visible.
Only the rear door is locked. All other doors that were previously unlocked remain
unlocked. Partition sliding door
Important safety notes
G
WARNING
If the open partition sliding door is not
engaged, it could move automatically while the vehicle is in motion. This could trap you or
other persons. There is a risk of an accident
and injury.
Close the partition sliding door before every
journey and make sure that it is engaged. Opening/closing the partition sliding
door from the cab
X
To open: turn the key counter-clockwise
0087.
The sliding door is unlocked.
X Slide the sliding door to the stop in the
direction of arrow 0044.
X To close: slide the sliding door in the direc-
tion of arrow 0043until it engages.
The sliding door can be locked using the
key. Opening/closing the partition sliding
door from the cargo compartment Partition sliding door
77Opening and closing Z

Resetting the side windows
You must reset the side windows if there has
been a malfunction or an interruption in the
voltage supply.
X Turn the key to position 2in the ignition
lock.
X Pull the two power window switches and
hold for approximately 1 second after clos- ing the side window. Problems with the side windows
If you cannot completely open or close a side
window:
If there are no objects or leaves in the window guide that prevent the sliding sunroof from
closing, there has been a malfunction or the
on-board voltage has been interrupted.
X Reset the side window (Y page 79). Side windows
79Opening and closing Z