
G
WARNING
Gases and fluids from substances that con-
stitute a health hazard or react aggressively
can escape even from securely closed con-
tainers. When transporting such substances
in the vehicle interior, your ability to concen-
trate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical component system failures may
also result. There is a risk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These instructions must also be observed for
vehicles where the cargo compartment is not fully separated from the driver's cab.
Partition with door/window: always keep thedoor/window in the partition closed during
transport.
Examples of substances that are hazardous
to health and/or react aggressively:
R Solvents
R Fuel
R Oil and grease
R Cleaning agents
R Acids Protection of the environment
Economic and environmentally aware
driving H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner. Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking.
R change gear in good time and use each gear
only up to 00C3of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel consump-
tion. Environmental issues and recommen-
dations
When prompted by this Operator's Manual to dispose of materials, please try to regenerate
and recycle these materials. Observe all rel-
evant environmental guidelines and regula- Introduction
23 Z

latest, after receiving the first warning mes-
sage via the on-board computer.
To conform to emission regulations, you must
operate the vehicle with DEF and refill the
supply regularly. The engine management
recognizes attempts to operate the vehicle
without DEF, with thinned DEF or with
another reducing agent. After previous warn-
ing messages, the engine management then
prevents a further engine start.
If the DEF level drops below 1.5 US gal (5.5 l), the first warning message is issued and a
warning tone sounds. After the message
appears for the first time, and under normal
driving conditions, the remaining DEF supply
will last for approximately 1000 miles
(1600 km).
If a reserve mark of 0.8 US gal (3.0 l) is
reached, a second warning message is issued and a warning tone sequence sounds. After
the first message, the DEF supply will last for
approximately 1200 miles (1900 km). Subse-
quently, you will only be able to start the
engine a further 16 times.
You should immediately add 2.0 US gal (7.6 l)
of DEF (Y page 147) or have the DEF supply
reservoir filled at a qualified specialist work-
shop.
When the number of remaining engine starts
is 0
0 and the engine is restarted, the engine
management prevents the vehicle from being
driven at a speed exceeding 5 mph (8 km/h).
If the 00B9 Check Engine indicator lamp lights
up, the exhaust gas aftertreatment is faulty or
an emission-related malfunction has occur-
red (Y page 211). You will then only be able to
drive a maximum 50 mi (80 km) before the
engine management restricts the number of
starts remaining.
If the exhaust gas aftertreatment is faulty,
have it checked and repaired at a qualified
specialist workshop.
Further information on DEF can be found in
the "Refueling" (Y page 147) and "Service
products and capacities" (Y page 320) sec-
tions. Attachments, bodies, equipment and
conversions
Information about body/equipment
mounting directives !
For safety reasons, have add-on equip-
ment manufactured and installed accord-
ing to the Sprinter body/equipment mount- ing directives in force. These body/equip-
ment mounting directives ensure that the
chassis and the body form one unit and that
maximum operating and road safety is ach- ieved.
We recommend for safety reasons that:
R you carry out no other modifications to
the vehicle.
R you obtain the agreement of the distrib-
utor named on the inside of the front
cover for any deviations from the
approved body/equipment mounting
directives.
Approval from certified inspection agen-
cies or official approvals cannot rule out
risks to your safety.
Please observe the information concerning
Mercedes-Benz Genuine Parts (Y page 27).
Further information can be obtained at any
authorized Sprinter Dealer. G
WARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function prop-
erly any more and/or jeopardize the opera-
tional safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist work-
shop.
If you intend to make modifications to your
vehicle, we strongly recommend that you
contact the distributor named on the inside of
the front cover. There you will receive all the
necessary information and a charge may be
levied. 26
Introduction

Instrument cluster
Displays and controls
Instrument cluster on vehicles without steering wheel buttons
Instrument cluster in vehicles with steering-wheel buttons
Function Page
0043
Speedometer 181
0044
Tachometer 181
0087
0074,
0075Brightens/dims the
instrument cluster lighting 181
0085
Fuel gage with fuel filler flap
location indicator 181
0083
Display
Vehicles without steering
wheel buttons
182
Vehicles with steering
wheel buttons 184 Function Page
0084
Reset button
0045 34
006B
Menu button
0079 • changes standard display 182
• selects menus 183
006C
Service button
0098 Checks the engine oil level 25034
Instrument clusterAt a glance

Function Page
00B1
Fluid level too low in wind-
shield washer/headlamp
cleaning system
226
00E2
DEF supply low or contami-
nated/thinned 182
Exhaust gas aftertreatment
malfunction 221
00C7
Warning and indicator
lamps, distance warning
system
162
00B0
Warning and indicator
lamps, Lane Keeping Assist
166
003E
Door or hood open 227
Electrically operated step
malfunction 227
0026
Brake pads/linings worn 222
0057
High-beam headlamps on
(vehicle with steering wheel
buttons) 94
004D
Right-hand turn signal 94
003D
ASR malfunction 58
BAS malfunction 218
0089
ESP
®
malfunction 218 Function Page
009F
Dirt accumulation in air fil-
ter
225
00B4
Reserve fuel 181
Fuel filler cap open 224
00B8
Water in the fuel 226
003D
Battery charging malfunc-
tion
222
0049
Bulb defective 227
0087 Tachometer with warn-
ing and indicator lamps 0066
Parking brake applied 155
0058
Low-beam headlamps on 92
004E
Working speed governor
(ADR) on
172
0057
High-beam headlamps on
(vehicle without steering
wheel buttons) 94
0077
Reserve fuel 224
Fuel filler cap open 224
0089
ESP
®
malfunction 218
0076
Fasten seat belts 227
i
Corresponding messages may also be
shown in the display (Y page 197).36
Instrument clusterAt a glance

On vehicles with rear-compartment air con-
ditioning, adjustable air vents are integrated
into the roof duct.
X To adjust the airflow: open or close the
air flap in air vents 0043as needed.
X To adjust the air distribution: turn air
vent 0043to the desired position. Operating the auxiliary heating sys-
tem Important safety notes
G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, for example in
enclosed spaces or if the vehicle gets stuck in
snow. There is a risk of fatal injury.
Switch the auxiliary heating off in enclosed
spaces without extraction systems, e.g. in
garages. If the vehicle is stuck in snow and
you have to leave the auxiliary heating run-
ning, keep the exhaust pipe and the area
around the vehicle free of snow. To ensure an adequate supply of fresh air, open a window
on the side of the vehicle that is not facing into
the wind. G
WARNING
When the auxiliary heating is switched on,
parts of the vehicle can become very hot, e.g. the exhaust system.
Flammable materials such as leaves, grass or
twigs may ignite if they come into contact
with:
R hot parts of the exhaust system
R the exhaust gas itself
There is a risk of fire. When the auxiliary heating is switched on,
make sure that:
R no flammable materials come into contact
with hot vehicle components
R the exhaust gas can escape from the
exhaust pipe unhindered
R the exhaust gas does not come into contact
with flammable materials.
! Turn on the auxiliary heating at least once
a month for approximately 10 minutes. The
auxiliary heating could otherwise be dam-
aged.
! Make sure that the flow of hot air is not
blocked. The auxiliary heating will other-
wise overheat and switch off.
Your vehicle may be equipped with either an
auxiliary hot-water heater or an auxiliary
warm-air heater. Adjustment and operation of the:
R hot-water auxiliary heater is done via the
on-board computer and with the auxiliary
heating button in the control panel
(Y page 123) or with the remote control
(Y page 125).
R auxiliary warm-air heater is done via the
timer above the overhead control panel
(Y page 127).
The auxiliary heating works independently of
the engine and supplements the climate con- trol system in the vehicle. The auxiliary heat-
ing heats the air in the vehicle interior to the
temperature set.
If your vehicle is equipped with a hot-water
auxiliary heater, the auxiliary heating also
keeps the coolant warm. This way, the load on
the engine is minimized and fuel is saved.
The heater booster function (Y page 130) of
the auxiliary heating supports the climate
control system when the engine is running
and the outside temperature is low.
You can use the auxiliary heating at an out-
side temperature of up to 39 ‡ (4 †). At an
outside temperature above 39 ‡ (4 †) the 122
Operating the auxiliary heating systemClimate control

auxiliary heating system and the heater boos-
ter function switch off automatically. Heating time
The heating time when operating the auxiliary heating with the vehicle is stationary without
the engine running depends on the outside
temperature and the electrical consumers
switched on. Outside
tempera-
ture Heating
time Possible
startup proce-
dures
Above
23 ‡
(00F85 †) Approx.
20 minutes 6
23 ‡
(00F85 †) to
5 ‡
(00F815 †) Approx.
40 minutes 3
Below 5 ‡
(00F815 †) Approx.
50 minutes 2
You can then switch on the auxiliary heating
again.
If you do not start the engine for a while, the
total duration of heating is limited to a maxi-
mum of 120 minutes to protect the starter
battery. Switching on the auxiliary heating is
then automatically disabled. You can, for
example, switch on the auxiliary heating with- out the engine running if the outside temper-
ature is 00F85 ‡ (00F820 †) a maximum of two
times. If you try it again, the indicator lamps in
the 0084 button (Y page 123) flash alter-
nately for approximately 2 minutes to signal
switch-on interlock. The auxiliary heating can-
not be switched on without starting the
engine.
When the condition of charge of the starter
battery is sufficient again, the switch-on inter-
lock will be deactivated. To charge the starter
battery, let the engine run. The engine run
time required to reach the necessary condi- tion of charge depends on the outside tem-
perature and on the electrical consumers
switched on. Outside tempera-
ture Engine runtime
Above 32 ‡ (0 †) at least 10 minutes
32 ‡ (0 †) to 14 ‡
(00F810 †) at least 15 minutes
Below 14 ‡ (00F810 †) at least 20 minutes
Before switching on
X Check the fuel level and top up if necessary.
The auxiliary heating is operated directly
using the vehicle's fuel. The tank must be at
least a quarter full to ensure that the aux-
iliary heating functions.
X Switch on climate control (Y page 116).
X Set the temperature control to the desired
temperature (Y page 117).
X Set the air distribution as required
(Y page 117).
X Open the center (Y page 121) and side air
vents (Y page 121) and set them to the
middle position.
i The auxiliary heating automatically
switches to heater booster mode after the
engine is started. Operating with the button (control
panel)Operating the auxiliary heating system
123Climate control Z

X
Using the 00CFand00DB buttons, set the
desired heating level to a range between 10 and 30.
X Press the 0070button.
The heating level is set and the 0084sym-
bol appears. Switching the heater booster function
on/off Vehicles with auxiliary heating
Vehicles with heater booster function
At outside temperatures of up to 39 ‡ (4 †)
the fuel-fired heater booster system heats the vehicle interior as quickly as possible when
the engine is running.
The auxiliary heating automatically switches
to heater booster mode after the engine is
started.
At an outside temperature above 39 ‡ (4 †)
the auxiliary heating system and the heater
booster function switch off automatically.
If you switch off the engine without switching off the heater booster function, the system will be switched on the next time the engine is
started (memory function).
i Switch the auxiliary heating on or off with
the 0084 button (Y page 123).
X To switch on/off: press the006Aswitch.
If the indicator lamp in the button lights up,
the heater booster function is switched on.
After switching off, the auxiliary heating oper-
ates for about another 2 minutes and then
switches off automatically. Replacing the remote control battery
G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment. Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
If the indicator lamp on the remote control
flashes red rapidly, the remote control battery
is discharged. You should replace the remote
control battery.
You need a battery of the type CR2430, which can be obtained at any qualified specialist
workshop. 130
Operating the auxiliary heating systemClimate control

Problems with the auxiliary heating
Problem
Possible causes/consequences and
0050
0050Solutions The indicator lamp on
the remote control
flashes red rapidly. The remote control battery is discharged. Data transmission is not
possible.
X Replace the remote control battery (Y page 130).The indicator lamp on
the remote control
flashes red and green in
rapid succession. There is no connection between the remote control and the
receiver in the vehicle.
X Change your position in relation to the vehicle, e.g. hold the
remote control higher or to the side.
X Move closer.
If you cannot establish a connection and the auxiliary heating is
switched on, it can then only be deactivated using the 0084button
(Y page 123).
or Several remote controls are being used at the same time.
X Switch on the remote control again after a short while
(Y page 126).
or The remote control is not synchronized.
X Synchronize the remote control (Y page 126).The indicator lamp on
the remote control
slowly flashes red and
green alternately. The remote control is being synchronized.
X Wait until the remote control synchronization process is com-
plete (Y page 126). The remote control for
the auxiliary heating
cannot be switched on. The remote control battery is discharged.
X Replace the remote control battery (Y page 130).The auxiliary heating
does not switch on. The outside temperature is above 39
‡(4 †). The auxiliary heating
switches off automatically. The auxiliary heating
switches off automati-
cally and/or cannot be
switched on. The fuel tank is less than
00C4full. The auxiliary heating switches off
automatically.
X Refuel at the nearest gas station.
X Then, start the auxiliary heating several times until the fuel lines
are full.
or 132
Operating the auxiliary heating systemClimate control