
system is activated and operational. To log in,
press theïMB Info call button. If any of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-lines:
R USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Shortly after successfully registering with the
service, a user ID and password will be sent to you by post.
USA only: you can use this password to log
onto the mbrace area under "Owners Online"at http://www.mbusa.com .
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
R a service subscription is available
R the starter battery is sufficiently charged
iDetermining the location of the vehicle on
a map is only possible if: R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center.
The mbrace system
To adjust the volume during a call, proceed asfollows:
X Press the WorX button on the mul-
tifunction steering wheel.
or
X Use the volume controller of the audio sys-
tem/COMAND. The system offers various services, e.g.:
R Automatic and manual emergency call
R Roadside Assistance call
R MB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been detec-
ted if one of the following occurs:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
R The indicator lamp in the ïMB Info call
button does not light up during self-diag-
nosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
- SOS button
- F Roadside Assistance call button
- ï MB Info call button
R After the system self-diagnosis, the
InopZ
erativeorService Not Activated
message appears in the multifunction dis-
play.
If a malfunction is indicated as outlined
above, the system may not operate as expec-
ted. In the event of an emergency, help will
have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
264Features
Stowage and features

This can occur if the relevant mobile phonenetwork is not available, for example. The
Call Failedmessage appears in the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
MB Info call button
XPress MB Info call button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The multifunction display shows the
ConZ
nectingCallmessage. The audio system
is muted.
If a connection can be made, the
Call ConZ
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
iThe audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
iThe system has not been able to initiate
an MB Info call, if:
R the indicator lamp in MB Info call but- ton :is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center wasestablished.
This can occur if the relevant mobile phone network is not available, for example. The
Call Failedmessage appears in the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance Center.
Features267
Stowage and features
Z

with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
!Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
X Clean the exhaust pipe with a chrome care
product tested and approved by Mercedes-
Benz.
Impurities combined with the effects of road
grit and corrosive environmental factors may cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in win- ter and after washing.
Interior care
Cleaning the display
!For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfiber cloth and
TFT/LCD display cleaner.
X Dry the display surface using a dry micro-
fiber cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
!Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever
X Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
!Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are mostly made of anodized aluminum and
290Care
Maintenance and care

You must not exceed a maximum speed of
50 mph (80 km/h).
iWhen replacing one or all tires, please
observe the following specifications for
your vehicle's tires:
R size
R type and
R the "MOExtended" mark
If a tire has gone flat and cannot be
replaced with a MOExtended tire, a stand-
ard tire may be used as a temporary meas- ure. Make sure that you use the proper size
and type (summer or winter tire).
iVehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommended that
you additionally equip your vehicle with a
TIREFIT kit if you mount tires that do not
feature run-flat properties, e.g. winter tires. A TIREFIT kit is available, for example, from
a qualified specialist workshop.
Important safety notes
GWARNING
When driving in emergency mode, the driving characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The defective tire must be replaced in every case.
TIREFIT kit
Important safety notes
TIREFIT is a tire sealant.
You can use TIREFIT to seal punctures of up to 0.16 in (4 mm), particularly those in the tire
tread. You can use TIREFIT at outside tem-
peratures down to Ò4 ‡ ( Ò20 †).
GWARNING
In the following situations, the tire sealant is
unable to provide sufficient breakdown assis-
tance, as it is unable to seal the tire properly:
R there are cuts or punctures in the tire larger
than those mentioned above.
R the wheel rim is damaged.
R you have driven at very low tire pressures or
on a flat tire.
There is a risk of an accident.
Do not drive the vehicle. Contact a qualified
specialist workshop.
GWARNING
The tire sealant is harmful and causes irrita-
tion. It must not come into contact with your
skin, eyes or clothing or be swallowed. Do not inhale TIREFIT fumes. Keep tire sealant away
from children. There is a risk of injury.
If you come into contact with the tire sealant,
observe the following:
R Rinse off the tire sealant from your skin
immediately with water.
R If the tire sealant comes into contact with
your eyes, immediately rinse them thor-
oughly with clean water.
R If tire sealant is swallowed, immediately
rinse your mouth out thoroughly and drink
plenty of water. Do not induce vomiting,
and seek medical attention immediately.
R Immediately change out of clothing which
has come into contact with tire sealant.
R If an allergic reaction occurs, seek medical
attention immediately.
296Flat tire
Roadside Assistance

iIn cases such as the one mentioned
above, contact an authorized Mercedes-
Benz Center. Or call 1-800-FOR-MERCedes
(in the USA) or 1-800-387-0100 (in Can-
ada).
X Correct the tire pressure if it is still at least
130 kPa (1.3 bar/19 psi) (for the values,
see the Tire and Loading Information plac-
ard on the driver's side B-pilla ror tire pres-
sure table on the fuel filler flap).
X To increase the tire pressure: switch on
the tire inflation compressor.
X To reduce the tire pressure: depress
pressure release button :next to pres-
sure gauge ;.
X When the tire pressure is correct, unscrew
the filler hose from the valve of the sealed tire.
X Screw the valve cap onto the tire valve of
the sealed tire.
XTo remove the tire sealant bottle from the
tire inflation compressor, press together
the locking tabs on the yellow cap. X
Pull the tire sealant bottle out of the tire
inflation compressor.
The filler hose remains attached to the tire
sealant bottle.
X Drive to the nearest qualified specialist
workshop and have the tire changed there.
X Have the tire sealant bottle and the filler
hose replaced as soon as possible at a
qualified specialist workshop.
X Have the tire sealant bottle replaced every
four years at a qualified specialist work-shop.
Battery (vehicle)
Important safety notes
Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installation. You should there-
fore have all work involving the battery car-
ried out at a qualified specialist workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can lead to function restrictions applying to
safety-relevant systems, e.g. the lighting sys-
tem, ABS (anti-lock braking system) or ESP ®
(Electronic Stability Program). The operating
safety of your vehicle may be restricted. You
could lose control of the vehicle, for example:
R braking
R in the event of abrupt steering maneuver
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci- dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car-
ried out at a qualified specialist workshop.
For further information about ABS and ESP ®
,
see ( Ypage 61) and ( Ypage 63).
Battery (vehicle)299
Roadside Assistance
Z

!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
!If you tow or tow-start another vehicle, its
weight must not exceed the maximum per- missible gross vehicle weight of your vehi-cle.
iInformation on your vehicle's gross vehi-
cle weight rating can be found on the vehi- cle identification plate ( Ypage 348).
It is better to have the vehicle transported
than to have it towed away.
Vehicles with automatic transmission:
when towing a vehicle, the automatic trans-
mission must be in position N.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot shift the transmission to position N
on vehicles with automatic transmission
Vehicles with automatic transmission:
release the selector lever lock manually to
move it out of position P(Y page 158).
iDisarm the automatic locking feature
before the vehicle is towed ( Ypage 206).
You could otherwise be locked out when
pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
GWARNING
The exhaust tail pipe may be very hot. There is
a risk of burns when removing the rear cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, behind the covers.
X Press the mark on cover :inwards in the
direction of the arrow.
X Take cover :off the opening.
X Remove the towing eye from the vehicle
tool kit ( Ypage 294).
X Screw in the towing eye clockwise as far as
it will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit (Y page 294).
Towing a vehicle with both axles on
the ground
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
306Towing and tow-starting
Roadside Assistance

XSwitch on the hazard warning lamps (Y page 111).
iWhen towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of direc- tion. In this case, only the indicator lamps
for the direction of travel flash. When you
reset the combination switch, the hazard
warning flashers start flashing again.
X Turn the SmartKey to position 2in the igni-
tion lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Vehicles with manual transmission:
depress the clutch pedal fully and shift to
neutral.
or
X Vehicles with automatic transmission:
shift the automatic transmission to posi- tion N.
X Release the brake pedal.
X Release the electric parking brake.
It is important that you observe the safety
instructions when towing away your vehicle( Y page 305).
Towing the vehicle with the rear axle
raised
!
The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system.
X Switch on the hazard warning lamps (Y page 111).
X Bring the front wheels into the straight-
ahead position.
X Turn the SmartKey to position 0in the igni-
tion lock and remove the SmartKey from
the ignition lock.
X When leaving the vehicle, take the Smart-
Key or the KEYLESS-GO key with you. When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (
Ypage 305).
Transporting the vehicle
!
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes. X Vehicles with manual transmission:
depress the clutch pedal fully and shift to
neutral.
X Vehicles with automatic transmission:
turn the SmartKey to position 2in the igni-
tion lock.
X Move the selector lever to N.
As soon as the vehicle has been loaded: X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Vehicles with manual transmission:
fully depress the clutch pedal and engage
first or reverse gear.
X Vehicles with automatic transmission:
move the selector lever to P.
X Turn the SmartKey to position 0in the igni-
tion lock and remove the SmartKey from
the ignition lock.
X Secure the vehicle.
Tow-starting (emergency engine
starting)
!
Vehicles with automatic transmission
must not be tow-started. You could other-
wise damage the automatic transmission.
iYou can find information on "Jump-start-
ing" under ( Ypage 303).
Towing and tow-starting307
Roadside Assistance
Z

Checking tire pressures manually
To determine and set the correct tire pres-
sure, proceed as follows: XRemove the valve cap of the tire that is to
be checked.
X Press the tire pressure gauge securely onto
the valve.
X Read the tire pressure and compare it to
the recommended value on the Tire and
Loading Information placard or the tire
pressure table ( Ypage 315).
X If the tire pressure is too low, increase the
tire pressure to the recommended value.
X If the tire pressure is too high, release air.
To do so, press down the metal pin in the
valve, using the tip of a pen for example.
Then check the tire pressure again using
the tire pressure checker.
X Screw the valve cap onto the valve.
X Repeat these steps for the other tires.
Tire pressure loss warning system
(Canada only)
General notes
While the vehicle is in motion, the tire pres-
sure loss warning system monitors the set
tire pressure using the rotational speed of the wheels. This enables the system to detect
significant pressure loss in a tire. If the speed
of rotation of a wheel changes as a result of a loss of pressure, a corresponding warning
message will appear in the multifunction dis- play.
You can recognize the tire pressure loss warn-
ing by the
Run Flat Indicator Active
Press 'OK' to Restartmessage which
appears in the
Serv.menu of the multifunc-
tion display. Information on the message dis-
play can be found in the "Restarting the tire
pressure loss warning system" section( Y page 319).
Important safety notes
The tire pressure warning system does not
warn you of an incorrectly set tire pressure.
Observe the notes on the recommended tire
pressure ( Ypage 315).
The tire pressure loss warning does not
replace the need to regularly check the tire
pressure. An even loss of pressure on several tires at the same time cannot be detected bythe tire pressure loss warning system.
The tire pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tire is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering maneuvers.
The function of the tire pressure loss warning
system is limited or delayed if:
R snow chains are mounted on your vehicle's
tires.
R road conditions are wintry.
R you are driving on sand or gravel.
R you adopt a very sporty driving style (cor-
nering at high speeds or driving with high
rates of acceleration).
R you drive with a heavy load.
Restarting the tire pressure loss warn-
ing system
Restart the tire pressure loss warning system
if you have: R changed the tire pressure
R changed the wheels or tires
R mounted new wheels or tires
X Before restarting, make sure that the tire
pressures are set properly on all four tires
for the respective operating conditions.
The recommended tire pressure can be
found on the Tire and Loading Information
placard on the B-pillar. Additionally, a tire
pressure table is attached to the fuel filler
flap. The tire pressure loss warning system
can only give reliable warnings if you have
set the correct tire pressure. If an incorrect
Tire pressure319
Wheels and tires
Z