
Problems with the SmartKey
Problem
Possible causes/consequences and
0050
0050Solutions You can no longer lock
or unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 85) and replace it if nec-
essary (Y page 85).
If this does not work:
X Unlock (Y page 90) or lock (Y page 90) the vehicle using the
mechanical key. The SmartKey is faulty.
X Unlock (Y page 90) or lock (Y page 90) the vehicle using the
mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. There is interference from a powerful source of radio waves.
X Lock/unlock the vehicle using the remote control function of
the SmartKey. To do this, hold the SmartKey as close as possible
to the vehicle and press the 0036or0037 button.
If the vehicle can also not be locked/unlocked using the remote
control function:
X Unlock (Y page 90) or lock (Y page 90) the vehicle using the
mechanical key. KEYLESS-GO is malfunctioning.
X Lock/unlock the vehicle using the remote control function of
the SmartKey.
X Have KEYLESS-GO checked at a qualified specialist workshop.
If the vehicle can also not be locked/unlocked using the remote
control function:
X Unlock (Y page 90) or lock (Y page 90) the vehicle using the
mechanical key.
X Have KEYLESS-GO checked at a qualified specialist workshop. You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist work-
shop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. SmartKey
87Opening and closing Z

Problem
Possible causes/consequences and
0050
0050Solutions The engine can no lon-
ger be started using the SmartKey. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 555).
or
X Jump-start the vehicle (Y page 557).
or
X Consult a qualified specialist workshop. The engine can no lon-
ger be started using
KEYLESS-GO. The
SmartKey is in the vehi-
cle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. There is interference from a powerful source of radio waves.
X Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. Unlocking and opening doors from
the inside
! The side windows will not open/close if
the battery is discharged or if the side win- dows have iced up. It will then not be pos-
sible to close the door. Do not attempt to
force the door closed. You could otherwise
damage the door or the side window.
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle was previously locked with the
SmartKey or with KEYLESS-GO, opening the
vehicle from the inside will activate the anti-
theft alarm system. Switch off the alarm
(Y page 80). 88
DoorsOpening and closing

If the trunk cannot be unlocked with the
SmartKey or KEYLESS-GO, use the mechani-
cal key.
If you use the mechanical key to unlock and
open the trunk lid, the anti-theft alarm system
will be triggered (Y page 80).
X Take the mechanical key out of the Smart-
Key (Y page 84).
X Insert the mechanical key into the trunk lid
lock as far as it will go. 0047
Basic position
0048 To unlock
X Turn the mechanical key counter-clockwise
as far as it will go from position 0047to posi-
tion 0048.
X Pull the trunk lid handle.
The trunk is unlocked.
X Turn the mechanical key back to position
0047 and remove it.
X Insert mechanical key into the SmartKey
(Y page 84).
i When you lock the vehicle (Y
page 90),
the trunk is also locked. Trunk emergency release
You can unlock the trunk lid from the inside
with the emergency release button. X
Press emergency release button 0043briefly.
The trunk lid unlocks and opens slightly.
X Push the trunk lid upwards to open it com-
pletely.
The trunk lid can be unlocked with the trunk
lid emergency release when the vehicle is
stationary or while driving.
The trunk lid emergency release does not
unlock the trunk lid if the battery is discon-
nected or discharged.
Trunk lid emergency release light: R emergency release button 0043flashes for
30 minutes after the trunk lid is opened
R emergency release button 0043flashes for
60 minutes after the trunk lid is closed Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury. 96
Side windowsOpening and closing

X
Make sure that the SmartKey is in position
1 or 2in the ignition lock.
X To switch on: press button0043repeatedly
until the desired heating level is set.
X To switch off: press button0043repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
heating may switch off.
Problems with the seat heating The seat heating has switched off prema-
turely or cannot be switched on. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
X Switch off electrical consumers that you do
not need, such as the rear window
defroster or interior lighting.
X Once the battery is sufficiently charged,
switch on the seat heating again. Switching the seat ventilation on/off
Activating/deactivating The three blue indicator lamps in the buttons
indicate the ventilation level you have selec-
ted. X
Make sure that the SmartKey is in position
2 in the ignition lock.
X To switch on: press button0043repeatedly
until the desired ventilation level is set.
X To switch off: press button0043repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
ventilation may switch off.
i If you open the roof with the SmartKey
(Y page 102), the seat ventilation of the
driver's seat switches on automatically and
the side windows open.
Problems with the seat ventilation The seat ventilation has switched off prema-
turely or cannot be switched on. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
X Switch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting. AIRSCARF
Activating/deactivating G
WARNING
When AIRSCARF is switched on, very hot air
can flow from the vents in the head restraints. This could result in burns in the immediate
vicinity of the air vents. There is a risk of injury.
Reduce the heater output before it becomes
too hot. Seats
113Seats, steering wheel and mirrors Z

The AIRSCARF function warms the head and
neck area of vehicle occupants with warm air.
The warm air flows out of the holes in the head restraints.
The three red indicator lamps in the button
indicate the heating level you have selected.
X Make sure that the SmartKey is in position
2 in the ignition lock.
X To switch on: press button0043.
Three red indicator lamps in the button light
up. The blower starts up after a preheating phase of seven seconds.
X Press button 0043repeatedly until the
desired heating level is set.
X To switch off: press button0043repeatedly
until all the indicator lamps go out.
i The blower continues running for seven
seconds to cool down the heating ele-
ments.
i If the battery voltage is too low, AIRSCARF
may switch off. Steering wheel
Important safety notes
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident. Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt
before starting the engine. G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no key in the
ignition lock. Adjusting the steering wheel electri-
cally
0043
To adjust the steering wheel height
0044 To adjust the steering wheel position
(fore-and-aft adjustment)
i Further related subjects:
R EASY-ENTRY/EXIT feature
(Y page 115)
R Storing settings (Y page 119)114
Steering wheelSeats, steering wheel and mirrors

0047
0063
Left-hand standing lamps
0048 0064
Right-hand standing lamps
0049 0060
Parking lamps, license plate and
instrument cluster lighting
004A 0058
Automatic headlamp mode, control-
led by the light sensor
004B 0058
Low-beam/high-beam headlamps
Even if the light sensor does not detect that it is dark, the parking lamps and low-beam
headlamps switch on when the ignition is
switched on and the light switch is set to the
0058 position. This is a particularly useful
function in the event of rain and fog.
X To switch on the low-beam headlamps:
turn the SmartKey in the ignition lock to
position 2or start the engine.
X Turn the light switch to 0058.
The green 0058indicator lamp in the instru-
ment cluster lights up.
Parking lamps ! If the battery has been excessively dis-
charged, the parking lamps or standing
lamps are automatically switched off to
enable the next engine start. Always park
your vehicle safely and sufficiently lit
according to legal standards. Avoid the
continuous use of the 0060parking lamps
for several hours. If possible, switch on the
0064 right or the 0063left standing lamp. 0047
0063
Left-hand standing lamps
0048 0064
Right-hand standing lamps
0049 0060
Parking lamps, license plate and
instrument cluster lighting
004A 0058
Automatic headlamp mode, control-
led by the light sensor
004B 0058
Low-beam/high-beam headlamps
X To switch on: turn the light switch to 0060.
The green 0060indicator lamp in the instru-
ment cluster lights up.
Standing lamps 0047
0063
Left-hand standing lamps
0048 0064
Right-hand standing lamps
0049 0060
Parking lamps, license plate and
instrument cluster lighting
004A 0058
Automatic headlamp mode, control-
led by the light sensor
004B 0058
Low-beam/high-beam headlamps
Switching on the standing lamps ensures the corresponding side of the vehicle is illumina-
ted. 124
Exterior lightingLights and windshield wipers

Interior lighting control
General notes In order to prevent the vehicle's battery from
discharging, the interior lighting functions are
automatically deactivated after some time
unless the SmartKey is in position 2in the
ignition lock.
Automatic interior lighting control Overhead control panel
0043 003D To switch the left-hand reading lamp
on/off
0044 004A To switch the interior lighting on
0087 0033 To switch the interior lighting/auto-
matic interior lighting control off
0085 003D To switch the right-hand reading
lamp on/off
0083 To switch the automatic interior lighting
control on
X To switch on: set the switch to center
position 0083.
X To switch off: set the switch to the 0033
position.
The interior lighting automatically switches
on if you:
R unlock the vehicle
R open a door
R remove the SmartKey from the ignition lock
The interior light is activated for a short while when the SmartKey is removed from the igni-
tion lock. You can activate this delayed switch-off using the on-board computer
(Y
page 234).
Manual interior lighting control X
To switch the interior lighting on: set the
switch to the 004Aposition.
X To switch the interior lighting off: set the
switch to the 0033or (if the door is closed)
to the center position.
X To switch the reading lamps on/off:
press the 003Dbutton. Crash-responsive emergency lighting
The interior lighting is activated automatically
if the vehicle is involved in an accident.
X To switch off the crash-responsive
emergency lighting: press the hazard
warning lamp button.
or X Lock and then unlock the vehicle using the
SmartKey. Replacing bulbs
G
DANGER
Xenon bulbs carry a high voltage. You can get an electric shock if you remove the cover of
the Xenon bulb and touch the electrical con-
tacts. There is a risk of fatal injury.
Never touch the parts or the electrical con-
tacts of the Xenon bulb. Always have work on
the Xenon bulbs carried out at a qualified spe-
cialist workshop.
The front and rear lamps of your vehicle are
equipped with either Xenon or LED bulbs. Do
not replace the bulbs yourself. Contact a
qualified specialist workshop which has the
necessary specialist knowledge and tools to
carry out the work required.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure Replacing bulbs
129Lights and windshield wipers Z

the rear window defroster switches off auto-
matically after several minutes.
If the battery voltage is too low, the rear win-
dow defroster may switch off.
Activating/deactivating X
Turn the SmartKey to position 2in the igni-
tion lock (Y page 151).
X Press the 006Cbutton.
The indicator lamp in the 006Cbutton lights
up or goes out. Operating the climate control systems
145Climate control