Problem
Possible causes/consequences and
0050
0050Solutions The
Navigation
Navigation
Unavailable
Unavailable message
appears. COMAND has an integrated hard drive on which the digital map is
stored.
To protect the integrated hard drive against damage, COMAND
deactivates it at very high and low temperatures. The navigation
system will then be temporarily unavailable.
X Let the vehicle and COMAND cool down.
X To hide the message: switch COMAND off and then on again. If an area of the hard disk has a malfunction, COMAND can no
longer access the map data in this area. This may occur when
calculating a route, for example.
X To hide the message: switch COMAND off and then on again.
The navigation system will be operational again until it has to
access the faulty area of the hard drive once more. The message
will then reappear.
X Consult an authorized Mercedes-Benz Center. Problem
Possible causes/consequences and
0050 0050Solutions You see a message
informing you that the
DVD containing the dig-
ital map is incompatible
with the system soft-
ware. The DVD containing the digital map cannot be used for the update.
X To confirm the message: press0098the COMAND controller.
X Eject the DVD.
X Have the system database checked at an authorized Mercedes-
Benz Center. Problem
Possible causes/consequences and
0050 0050Solutions The map software
update has failed. The DVD is dirty.
X Clean the DVD.
X Restart the update. The DVD is scratched.
X Consult an authorized Mercedes-Benz Center. There is overheating due to excessive temperatures in the vehicle
interior.
X Wait until the vehicle interior has cooled down.
X Restart the update. COMAND's integrated hard disk is defective.
X Consult an authorized Mercedes-Benz Center. 378
NavigationCOMAND
X
Select Delete
Delete and press 0098to confirm.
A deletion prompt appears.
X Select Yes
YesorNo
No and press 0098to confirm.
If you select Yes
Yes, the text message is
deleted.
If you select No No, the process will be can-
celed.
i This delete function is not supported by all
mobile phones. The Delete failed
Delete failedmes-
sage appears. Using the address book
Introduction Always pay attention to traffic conditions.
Before starting the journey, familiarize your-
self with the address book functions.
Only use COMAND when the road and traffic
conditions permit. You could otherwise
become involved in an accident in which you
or others could be injured.
The address book organizes and stores
entries that are entered from different sour-
ces (mobile phone, memory card, USB device,
COMAND phone book, navigation system).
You can use these entries to make telephone calls and for navigation.
i Number of contacts in the address
book: the address book can store a total of
4000 contacts.
1500 entries each are reserved in the
address book for:
R contacts from the mobile phone
R contacts that you create in COMAND or
import from other sources
The remaining 1,000 entries are assigned
by COMAND as necessary.
i Display of mobile phone contacts:
con-
tacts downloaded from the mobile phone
remain in the address book even if you dis- connect the mobile phone from COMAND.
Contacts that have previously been availa-
ble can be displayed as soon as the mobile phone is reconnected. COMAND down-
loads the contacts again so that any new
contacts that have been added to the
mobile phone can be displayed.
As soon as you connect a new mobile
phone to COMAND all the contacts from
the previous mobile phone are replaced by
those from the new phone's address book.
Address book entries remain stored when
the mobile phone is disconnected. For this reason, delete your personal data using the
reset function before selling your vehicle,
for example (Y page 311).
Calling up the address book Using the function button:
X Press the 002Bfunction button.
You see either the telephone basic menu or the address book, depending on which was
last active.
X If the telephone basic menu is displayed,
press the 002Bfunction button again.
Using the telephone basic menu:
X When the telephone basic menu is dis-
played select Phone Phoneby sliding 00520097the
COMAND Controller and press 0098to con-
firm.
X Select Address Book
Address Book from the menu and
press 0098to confirm. Address book with address book entry
¥and nav-
igable data 0048 Telephone
401COMAND Z
X
To browse in the address book: turn
00790052007A the COMAND controller.
X To close the address book: press the
002B button.
i An address book entry can contain the
following information:
R name
R first name
R company
R two addresses
R geo-coordinates
R up to five telephone numbers
Searching for an address book entry Search menu with character bar
0043
¥Address book entry
0044 0048 Complete address data from the nav-
igation system
0087 Character bar
0085 0034 Phone book entry on the mobile phone
0083 Entry with voice tag
For more symbols, see the symbol overview
(Y page 392)
X Find entry (Y page 392)
Creating a new entry in the address
book You can enter address data directly into the
address book. If you store telephone num-
bers in the COMAND phone book, these are
also saved in the address book. If you store a navigation destination, COMAND creates an address book entry which includes the com-
plete navigable address data.
X Calls up the address book (Y page 401)
X Select New Newin the address book by sliding
00520064 and turning 00790052007Athe COMAND con-
troller and press 0098to confirm.
An input menu with data fields appears. Input menu with data fields
0043
Selected data field with cursor
0044 Character bar
X Enter characters (Y page 299)
X Store the entry (Y page 300)
Deleting an address book entry X
Option 1: selectDelete
Delete by sliding 00520064and
turning 00790052007Athe COMAND controller and
press 0098to confirm.
X Option 2: search for an address book entry
(Y page 392).
X Select the list symbol to the right of the
entry by sliding 00520096the COMAND control-
ler and press 0098to confirm.
X Select Delete
Delete and press 0098to confirm.
Irrespective of the option chosen, a prompt
will appear.
X Select Yes
Yes orNo No and press 0098to confirm.
If you select Yes
Yes, the entry will be deleted.
If you select No
No, the process will be can-
celed. 402
TelephoneCOMAND
X
Enter the destination address
(Y page 322)
X Start route guidance.
The navigable address is automatically
added to the address book entry.
i This will provide you with an address book
entry that is suitable for navigation. The
next time the navigation is started, the
address data in the navigation, rather than
the postal address, is used if you have
changed address in the address entry
menu. Therefore, make sure that the des-
tination address is the desired destination
when starting navigation from the address
book.
Voice tags Introduction
You can enter voice tags via the Voice Control
System (see the separate operating instruc-
tions). Once you have assigned a voice tag to
an address book entry, you can call up this
entry with a voice command and dial a phone
number, for example. You can add one voice
tag per address book entry.
Adding or changing a voice tag X Search for an address book entry with or
without a voice tag (¦) (Y page 402).
X Select the list symbol to the right of the
entry by sliding 00520096the COMAND control-
ler and press 0098to confirm.
X Select Voice Name Voice Name and press0098to con-
firm.
X Select Add
Add orChange
Change and press 0098to con-
firm.
Subsequent operation is voice-controlled.
The Voice Control System guides you
through the dialogs. Deleting a voice tag
X Search for an address book entry with a
voice tag (Y page 402).
X Select the list symbol to the right of the
entry by sliding 00520096the COMAND control-
ler and press 0098to confirm.
X Select Voice Name Voice Name and press0098to con-
firm.
X Select Delete Delete and press 0098to confirm.
A deletion prompt appears.
X Select Yes
YesorNo
No and press the 008Bbutton to
confirm.
If you select Yes Yes, COMAND deletes the
voice tag.
If you select No No, the process will be can-
celed.
Listening to a voice tag X Search for an address book entry with a
voice tag (Y page 402).
X Select the list symbol to the right of the
entry by sliding 00520096the COMAND control-
ler and press 0098to confirm.
X Select Voice Name Voice Name and press0098to con-
firm.
X Select Listen
Listen and press 0098to confirm.
You hear the voice tag.
Importing phone book entries This function allows you to store phone book
entries from the mobile phone in the address
book.
The following can be used as a source:
R the mobile phone
R the memory card
R the USB device
R the Bluetooth ®
Interface
Imported phone book entries are indicated in
the phone book by different symbols
(Y page 392). Telephone
405COMAND Z
all entries in the address book with the
00BB
symbol. The previous entries are then
no longer available.
After the contact data has been imported
successfully, you will see a message to this
effect. The address book or the respective
telephone basic menu is displayed.
i You can select
Overwrite Overwriteif the address
book already contains corresponding
entries. A message notifies you when the
address book is full.
Receiving vCards via Bluetooth ®X
Select Address Book Address Book in the address book
or, if the telephone basic menu is shown,
select Telephone
Telephone by sliding00520064and turn-
ing 00790052007A the COMAND controller and press
0098 to confirm.
A menu appears.
X Select Import Contacts
Import Contacts and press0098to
confirm.
X Select Receive
Receive Contacts
Contacts From
FromPhone
Phone in
the menu by turning 00790052007Athe COMAND
controller and press 0098to confirm.
This interrupts the Bluetooth ®
connection
between COMAND and your active mobile
phone. COMAND is, however, ready to
receive vCards from another Bluetooth ®
device (PC, mobile phone).
X Start the data transfer on the external Blue-
tooth ®
device (see the operating instruc-
tions for the device). The number of vCards received is dis-
played.
X To end reception: press0098or the 0038
back button.
COMAND then reconnects to the mobile
phone.
Received vCards are identified by the 00BA
symbol in the address book.
i If you switch to another main function,
e.g. navigation, while receiving vCards, the
reception of vCards will be terminated.
Deleting contacts
X Select Address Book
Address Book in the address book
or, if the telephone basic menu is shown,
select Telephone Telephone by sliding00520064and turn-
ing 00790052007A the COMAND controller and press
0098 to confirm.
A menu appears.
X Select Delete Contacts
Delete Contacts and press0098to
confirm.
X Select one of the following options:
R Internal Contacts
Internal Contacts
R Contacts From Storage Devices
Contacts From Storage Devices
R Received Business Cards
Received Business Cards
R Delete All
Delete All
A prompt corresponding to your selection
appears.
X Select Yes YesorNo
No and press 0098to confirm.
If you select Yes
Yes, the contacts are deleted
according to your selection.
If you select No No, the process will be can-
celed. Telephone
407COMAND Z
Selecting the search position
X
After a search term has been entered and
confirmed, a menu appears.
COMAND searches for available POIs for
the search term entered:
R near the current vehicle position
R along the calculated route
If a destination has previously been
entered, the function is available.
R near the destination
If a destination has previously been
entered, the function is available.
R near an address
X After selecting Near Destination
Near Destination, enter
an address and confirm.
The search results are displayed. Example: search results Using search results X
Select an entry in the list of search results
by turning 00790052007Athe COMAND controller
and press 0098to confirm.
A menu appears.
X To show the detailed view: confirm
Details Details by pressing 0098the COMAND con-
troller.
The address of the selected entry is dis-
played.
X To use a search result as the destina-
tion: select Navigate to Navigate to by turning00790052007A
the COMAND controller and press 0098to
confirm.
You then switch to navigation mode and
can start route calculation (Y page 327).
You then switch to navigation mode and
can start route calculation.
i The search result is stored in the
"Last destinations" memory at the same
time (Y page 364). You can take the desti-
nation from this memory and save it per-
manently in the destination memory
(Y page 361).
X To call up a destination: selectCall Callwith
the COMAND controller and press 0098to
confirm.
You then switch to the telephone function
and make the call (Y page 387).
You then switch to the telephone function
and make the call.
i If there is no phone number available, the
menu item cannot be selected. Online and Internet functions
419COMAND Z
X
To import a destination: selectImport
Import
with the COMAND controller and press 0098
to confirm.
You can choose whether you want to save
the POI as a personal POI on the SD mem-
ory card or in the address book.
i If there is no SD memory card in the slot,
the Save As Personal POI
Save As Personal POI menu item
cannot be selected.
X Insert the SD memory card (Y page 445).
X To save as a personal POI: confirmSave
Save
As Personal POI As Personal POI by pressing0098the
COMAND controller.
The entry is saved as a personal POI on the
SD memory card.
i You can use a personal POI in navigation
mode for route calculation (Y page 342).
If the personal POI is saved on the SD mem-
ory, you can also use it for route calculation
in another vehicle.
X To save to the address book: select
Save to Address Book
Save to Address Book by turning00790052007A
the COMAND controller and press 0098to
confirm.
The entry is stored in the address book.
Popular searches This function allows you to search using pre-
defined search criteria.
X Bring Popular Searches
Popular Searches in the Local
Search menu to the front by turning 00790052007A(the COMAND controller and press
0098to
confirm.
A menu displays the available search crite-
ria. Example: popular searches
X Select the search criteria and press 0098to
confirm.
X Proceed as described in the "Selecting the
search position" section (Y page 419). If
the vehicle is stationary, the search results
can be supplemented manually, e.g. "Hotel
Adler".
Search History This function offers you the previous search
queries.
X Bring Search History Search History in the Local search
menu to the front by turning 00790052007Athe
COMAND controller and press 0098to con-
firm.
The previous search queries are shown
with the most recent at the top. 420
Online and Internet functionsCOMAND
You can save up to 20 routes and 50 desti-
nations for your vehicle on the server and dis- play these in the list. If you send further routesor destinations to the server, the existing
entries are deleted from the list.
i The routes/destinations sent from Goo-
gle™ maps to the server are automatically
deleted from there after seven days.
Using destinations Calling up the menu
X Select an entry in the list by turning 00790052007A
the COMAND controller and press 0098to
confirm.
A menu appears.
Displaying details
X Confirm Details Details in the menu by pressing
0098 the COMAND controller.
The route or destination is displayed.
X To call up a POI: confirm the entry by
pressing 0098.
i You can use the function if:
R a mobile phone is connected
(Y page 381)
R the destination address contains a tele-
phone number
Using as the destination
X Select Navigate
Navigate to toin the menu by turning
00790052007A the COMAND controller and press 0098
to confirm.
You then switch to navigation mode and
can start route calculation (Y page 327).
i A route can only be stored as a personal
POI on an SD memory card or taken directly
for route calculation (Y page 422).
Calling up the destination X Select Call
Call in the menu by turning 00790052007A
the COMAND controller and press 0098to
confirm.
You then switch to the telephone function
and make the call (Y page 387). Importing a destination/route
When importing, you can choose whether you
want to save the destination as a personal POI
on an SD memory card or in the address book.
You can only save routes as personal POIs to an SD memory card, but not in the address
book.
X Select Import
Import in the menu with the
COMAND controller and press 0098to con-
firm.
i If there is no SD memory card in the slot,
the As AsPersonal
Personal POI
POImenu item is grayed
out.
X Insert the SD memory card (Y page 445).
X To save as a personal POI: confirmAs
As
Personal POI
Personal POI by pressing0098the
COMAND controller.
The entry is saved as a personal POI on the SD memory card.
i You can use a personal POI in navigation
mode for route calculation (Y page 342).
You can also use a personal POI in another
vehicle for route calculation.
X To save to the address book: selectTo To
Address Book
Address Book by turning00790052007Athe
COMAND controller and press 0098to con-
firm.
The entry is stored in the address book.
Deleting a destination/route from the
server X Select an entry in the list by turning 00790052007A
the COMAND controller and press 0098to
confirm.
X Select Delete Delete and press 0098to confirm.
A query appears asking whether the desti-
nation or the route should be deleted.
X Select Yes YesorNo
No and press 0098to confirm. 422
Online and Internet functionsCOMAND