Display messages
Possible causes/consequences and
M
MSolutions Collision Preven‐
Collision Preven‐
tion Assist Plus tion Assist Plus
Currently Unavail‐ Currently Unavail‐
able See Opera‐ able See Opera‐
tor's Manual tor's Manual COLLISION PREVENTION ASSIST PLUS is temporarily not opera-
tional. Possible causes are:
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
When the causes stated above no longer apply, the display mes-
sage disappears.
COLLISION PREVENTION ASSIST PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 220).
X Restart the engine. Collision Preven‐ Collision Preven‐
tion Assist Plus tion Assist Plus
Inoperative Inoperative COLLISION PREVENTION ASSIST PLUS is temporarily inoperative
due to a malfunction. Adaptive Brake Assist may also have failed.
X Visit a qualified specialist workshop. PRE-SAFE
PRE-SAFE
Functions
Functions
Currently Limited
Currently Limited
See See Operator's
Operator's Man‐
Man‐
ual
ual PRE
‑SAFE ®
PLUS or PRE ‑SAFE®
Brake is temporarily inoperative.
Possible causes are:
R function is impaired due to heavy rain or snow.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
When the causes stated above no longer apply, the display mes-
sage disappears.
PRE ‑SAFE ®
PLUS and PRE ‑SAFE®
Brake are operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 220).
X Restart the engine. PRE-SAFE PRE-SAFE
Functions
Functions
Limited See Opera‐
Limited See Opera‐
tor's Manual tor's Manual PRE
‑SAFE ®
PLUS or PRE‑ SAFE®
Brake is unavailable due to a mal-
function. BAS PLUS may also have failed.
X Visit a qualified specialist workshop. Display
messages
325On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions Radar Sensors
Radar Sensors
Dirty See Opera‐ Dirty See Opera‐
tor's Manual tor's Manual At least one of the following driving systems or driving safety sys-
tems is temporarily restricted or inoperative:
R PRE-SAFE ®
PLUS
R PRE-SAFE ®
Brake
R COLLISION PREVENTION ASSIST PLUS
R Active Lane Keeping Assist
R Active Blind Spot Assist
R DISTRONIC PLUS with Steering Assist and Stop&Go Pilot
Possible causes are:
R the sensors in the radiator trim and/or in the bumpers are dirty.
R the function of the driving system and/or driving safety system
is impaired due to heavy rain or snow.
A warning tone also sounds.
When the causes stated above no longer apply, the display mes-
sage disappears. All driving systems/driving safety systems are
operative again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 220).
X Switch off the engine.
X Clean the sensors in the following locations (Y page 415):
R in the radiator trim
R in the front bumper
R in the rear bumper, particularly in the middle of the rear
bumper
X Restart the engine.
The display message disappears. 326
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions 6
Rear Left Malfunc‐ Rear Left Malfunc‐
tion Service tion Service
Required Required
orRear
Rear
Right Malfunction
Right Malfunction
Service Required Service Required The restraint system has malfunctioned at the rear on the left or
right. The 6warning lamp also lights up in the instrument clus-
ter.
G WARNING
The air bags or Emergency Tensioning Devices may either be trig- gered unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. 6
Rear Left Malfunc‐ Rear Left Malfunc‐
tion Service tion Service
Required Required
orRear
Rear
Right Malfunction
Right Malfunction
Service Required Service Required G
WARNING
If the seat belt buckle extender is not in the predefined position,
the seat belt cannot provide the intended level of protection.
There is an increased risk of injury. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Perform the specified assistance measures when display mes-
sage Check Left Rear Belt See Operator's Manual Check Left Rear Belt See Operator's Manual or
Check
Check Right
RightRear
RearBelt
Belt See
SeeOperator's
Operator's Manual
Manualis shown
(Y page 327).
If the display message does not disappear:
X Visit a qualified specialist workshop immediately. 6
Rear Center Mal‐ Rear Center Mal‐
function Service function Service
Required Required The restraint system has malfunctioned at the rear center. The
6 warning lamp also lights up in the instrument cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be trig- gered unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. Display
messages
329On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions Front Passenger
Front Passenger
Airbag Disabled Airbag Disabled
See See
Operator's
Operator's Man‐
Man‐
ual
ual The front-passenger air bag is deactivated during the journey, even
though:
R an adult
or
R a person of the corresponding stature is on the front-passenger
seat
If additional forces are applied to the seat, the system may inter-
pret the occupant's weight as lower than it actually is.
G WARNING
The front-passenger air bag does not deploy during an accident.
There is an increased risk of injury. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 220).
X Switch the ignition off.
X Have the occupant get out of the vehicle.
X Keep the seat unoccupied, close the front-passenger door and
switch on the ignition.
X Observe the PASSENGER AIR BAG indicator lamps in the center
console and the multifunction display and check the following:
Seat unoccupied and ignition switched on:
R the PASSENGER AIR BAG OFF and PASSENGER AIR BAG ON
indicator lamps must light up simultaneously for approx-
imately six seconds.
R the PASSENGER AIR BAG OFF indicator lamp must then light
up and remain lit. If the indicator lamp is on, OCS has disabled the front-passenger air bag (Y page 60).
R the display messages Front FrontPassenger
Passenger Airbag
AirbagEnabled
Enabled
See Operator's Manual
See Operator's Manual orFront Passenger Airbag
Front Passenger Airbag
Disabled
Disabled See
SeeOperator's
Operator's Manual
Manualmust not appear in the
multifunction display.
X Wait for a period of at least 60 seconds until the necessary sys-
tem checks have been completed.
X Make sure that the display messages do not appear in the mul-
tifunction display.
If these conditions are fulfilled, the front-passenger seat can be
occupied again. Whether the PASSENGER AIR BAG OFF or ON
indicator lamp remains lit or goes out depends on how OCS clas- sifies the occupant.
If the conditions are not fulfilled, the system is not operating cor-
rectly. Display
messages
331On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions X
Visit a qualified specialist workshop immediately.
For further information about the Occupant Classification System, see (Y page 60). Front Passenger
Front Passenger
Airbag Airbag
Enabled
Enabled See
See
Operator's Manual
Operator's Manual The front-passenger air bag is enabled during the journey, even
though:
R a child, a small adult or an object weighing less than the sys-
tem's weight threshold is located on the front-passenger seat
or
R the front-passenger seat is unoccupied
The system may detect objects or forces applying additional
weight on the seat.
G WARNING
The air bag may deploy unintentionally.
There is an increased risk of injury. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 220).
X Switch the ignition off.
X Open the front-passenger door.
X Remove the child and the child restraint system from the front-
passenger seat.
X Make sure that there are no objects on the seat adding to the
weight.
The system may otherwise detect the additional weight and
interpret the seat occupant's weight as greater than it actually
is.
X Keep the seat unoccupied, close the front-passenger door and
switch on the ignition.
X Observe the PASSENGER AIR BAG indicator lamps in the center
console and the multifunction display and check the following:
Seat unoccupied and ignition switched on:
R the PASSENGER AIR BAG OFF and PASSENGER AIR BAG ON
indicator lamps must light up simultaneously for approx-
imately six seconds.
R the PASSENGER AIR BAG OFF indicator lamp must then light
up and remain lit. If the indicator lamp is on, OCS (Occupant
Classification System) has deactivated the front-passenger
air bag (Y page 60).
R the display messages Front FrontPassenger
Passenger Airbag
AirbagEnabled
Enabled
See Operator's Manual
See Operator's Manual orFront Passenger Airbag
Front Passenger Airbag 332
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions Night View Assist Plus is faulty.
X Visit a qualified specialist workshop. ë
Off Off The HOLD function is deactivated. The vehicle is skidding.
A warning tone also sounds.
X Reactivate the HOLD function later (Y page 242).DISTRONIC PLUS Off DISTRONIC PLUS Off DISTRONIC PLUS has been deactivated (Y
page 231).
If it was not deactivated by the driver, a warning tone also sounds. DISTRONIC
DISTRONIC
PLUS
PLUSNow
Now
Available
Available DISTRONIC PLUS is operational again after having been tempo-
rarily unavailable. You can now reactivate DISTRONIC PLUS
(Y
page 231). DISTRONIC DISTRONIC
PLUS
PLUSCur‐
Cur‐
rently
rently Unavailable
Unavailable
See
See Operator's
Operator's Man‐
Man‐
ual
ual DISTRONIC PLUS is temporarily inoperative.
Steering Assist and Stop&Go Pilot are temporarily inoperative.
Possible causes are:
R function is impaired due to heavy rain or snow.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
A warning tone also sounds.
When the causes stated above no longer apply, the display mes-
sage disappears.
DISTRONIC PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 220).
X Restart the engine. DISTRONIC PLUS DISTRONIC PLUS
Inoperative Inoperative DISTRONIC PLUS is defective.
The following may have also failed:
R BAS PLUS with Cross-Traffic Assist
R PRE-SAFE ®
Brake
R Steering Assist and Stop&Go Pilot
A warning tone also sounds.
X Visit a qualified specialist workshop. 346
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions DISTRONIC
DISTRONIC
PLUS
PLUSSus‐
Sus‐
pended
pended You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X Remove your foot from the accelerator pedal. DISTRONIC PLUS
DISTRONIC PLUS
- - - mph - - - mph An activation condition for DISTRONIC PLUS is not fulfilled.
X Check the activation conditions for DISTRONIC PLUS
(Y page 231). DTR+: Steering
DTR+: Steering
Assist. Currently Assist. Currently
Unavailable See Unavailable See
Operator's Manual Operator's Manual Steering Assist and Stop&Go Pilot are temporarily inoperative.
Possible causes are:
R the windshield in the camera's field of vision is dirty.
R visibility is impaired due to heavy rain, snow or fog.
R there are no lane markings for a longer period.
R the lane markings are worn, dark or covered, e.g. by dirt or snow.
When the causes stated above no longer apply, the display mes-
sage disappears.
Steering Assist and Stop&Go Pilot are operative again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 220).
X Clean the windshield. DTR+: Steering DTR+: Steering
Assist. Inopera‐ Assist. Inopera‐
tive tive Steering Assist and Stop&Go Pilot are faulty.
However, the DISTRONIC PLUS functions are still available.
A warning tone also sounds.
X Visit a qualified specialist workshop. Cruise Control Cruise Control
Inoperative Inoperative Cruise control is defective.
A warning tone also sounds.
X Visit a qualified specialist workshop. Cruise Control Cruise Control
- - - mph - - - mph A condition for activating cruise control has not been fulfilled.
You have tried to store a speed below 20 mph
(30 km/h), for
example.
X If conditions permit, drive faster than 20 mph (30 km/ h)and
store the speed.
X Check the activation conditions for cruise control (Y page 229). Display messages
347On-board computer and displays Z
Vehicle
Display messages
Possible causes/consequences and
M
MSolutions Shift to 'P' or
Shift to 'P' or
'N' 'N'
to
toStart
Start Engine
Engine You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. Auxiliary Battery Auxiliary Battery
Malfunction Malfunction The auxiliary battery for the transmission is no longer being
charged.
X Visit a qualified specialist workshop. Apply Brake to Apply Brake to
Shift from 'P' Shift from 'P' You have attempted to move the transmission selector lever to
position
D,Ror Nwithout depressing the brake pedal.
X Depress the brake pedal. Transmission Not Transmission Not
in P Risk of Vehi‐ in P Risk of Vehi‐
cle Rolling Away cle Rolling Away The driver's door is open/not completely closed and the trans-
mission is in position
R,Nor D.
A warning tone also sounds.
G WARNING
The vehicle may roll away.
There is a risk of an accident. X Shift the transmission to position P.
X Secure the vehicle against rolling away (Y page 220).
X Close the driver's door completely. Service Required Service Required
Do Do
Not
Not Shift
Shift Gears
Gears
Visit Dealer
Visit Dealer You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position Dis selected:
X Drive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R,Nor Pis selected:
X Notify a qualified specialist workshop or breakdown service. Transmission Mal‐ Transmission Mal‐
function Stop function Stop A malfunction has occurred in the mechanical transmission com-
ponents.
A warning tone also sounds. The gearbox automatically shifts to
position N.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Shift the transmission to position P.
X Secure the vehicle against rolling away (Y page 220).
X Notify a qualified specialist workshop or breakdown service. Display messages
351On-board computer and displays Z