Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 25). Where will I find...?
Vehicle tool kit
General notes The towing eye is located in the stowage well
under the trunk floor.
i Apart from certain country-specific varia-
tions, the vehicles are not equipped with a
tire-change tool kit. If the vehicle is equip-
ped with tire-changing tools, these are
located in the stowage well under the trunk floor. Some tools for changing a wheel are
specific to the vehicle. For more informa-
tion on which tire changing tools are
required and approved to perform a wheel
change on your vehicle, consult a qualified specialist workshop.
Tools required for changing a wheel may
include, for example:
R Jack
R Wheel chock
R Lug wrench
R Ratchet wrench
R Alignment bolt Vehicles with a TIREFIT kit
Example
0043 Tire sealant filler bottle
0044 Towing eye
0087 Tire inflation compressor
X Open the trunk lid.
X Lift the trunk floor upwards (Y page 297).
X Use the TIREFIT kit (Y page 338). Flat tire
Preparing the vehicle
Your vehicle may be equipped with: R tires with run-flat characteristics
(MOExtended tires) (Y page 337)
Vehicle preparation is not necessary on
vehicles with MOExtended tires
R a TIREFIT kit (Y page 336)
Information on changing/mounting a wheel
(Y page 377).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 166).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine. 336
Flat tireRoadside Assistance
X
Open the driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
X Remove Start/Stop button from ignition
lock (Y page 147).
or, if the SmartKey is inserted in the ignition
lock:
X Remove the SmartKey from the ignition
lock.
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door. MOExtended tires (tires with run-flat
properties)
General notes With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking next to the tire size designation, the load-
bearing capacity and the speed index
(Y page 371).
MOExtended tires may only be used in con-
junction with an active tire pressure monitor. If the pressure loss warning message
appears in the multifunction display:
R Observe the instructions in the display
messages (Y page 273).
R Check the tire for damage.
R If driving on, observe the following notes.
The maximum driving distance is approx-
imately 50 miles (80 km) when the vehicle is
partially laden and approximately 18 miles
(30 km) when the vehicle is fully laden.
In addition to the vehicle load, the driving dis- tance possible depends upon:
R Speed
R Road condition
R Outside temperature
The driving distance possible in run-flat mode may be reduced by extreme driving condi-
tions/maneuvers, or it can be increased
through a moderate style of driving.
The maximum permissible distance which
can be driven in run-flat mode is counted from
the moment the tire pressure loss warning
appears in the multifunction display.
You must not exceed a maximum speed of
50 mph (80 km/h).
i When replacing one or all tires, make sure
that you use only tires:
R of the size specified for the vehicle and
R marked "MOExtended"
If a tire has gone flat and cannot be
replaced with a MOExtended tire, a stand-
ard tire may be used as a temporary meas-
ure. Make sure that you use the proper size and type (summer or winter tire).
i Vehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommended that
you additionally equip your vehicle with a
TIREFIT kit if you mount tires that do not
feature run-flat properties, e.g. winter tires. A TIREFIT kit may be obtained from a quali- fied specialist workshop. Flat tire
337Roadside Assistance
X
Do not remove any foreign objects which
have penetrated the tire, e.g. screws or
nails.
X Remove the tire sealant bottle, the accom-
panying TIREFIT sticker and the tire infla-
tion compressor from the stowage well
underneath the trunk floor (Y page 336).
X Affix part 0043of the TIREFIT sticker within
the driver's field of vision.
X Affix part 0044of the TIREFIT sticker near the
valve on the wheel with the defective tire. X
Pull plug 0085with the cable and hose 0083out
of the housing.
X Screw hose 0083onto flange 0084of tire seal-
ant bottle 0043.
X Place tire sealant bottle 0043head down-
wards into recess 0044of the tire inflation
compressor. X
Remove the cap from valve 006Bon the faulty
tire.
X Screw filler hose 006Conto valve 006B. X
Insert connector 0085into a 12 V socket
(Y page 301) in your vehicle.
X Turn the SmartKey to position 1in the igni-
tion lock (Y page 147).
X Press on/off switch 0087on the tire inflation
compressor to I.
The tire inflation compressor is switched
on. The tire is inflated.
i First, tire sealant is pumped into the tire.
The pressure can briefly rise to approx-
imately 500 kPa (5 bar/73 psi).
Do not switch off the tire inflation com-
pressor during this phase.
X Allow the tire inflation compressor to run
for five minutes. The tire should then have
attained a pressure of at least 180 kPa
(1.8 bar/26 psi).
If a pressure of 180 kPa (1.8 ba r/26 psi) has
been attained after five minutes, see "Tire
pressure reached" (Y page 340).
If a tire pressure of 180 kPa (1.8 bar/26 psi) has not been attained after five minutes, see"Tire pressure not reached" (Y page 339).
i If tire sealant leaks out, allow it to dry. It
can then be removed like a layer of film.
If your clothes are soiled with tire sealant,
have them cleaned with perchloroethylene
at a dry cleaner as soon as possible.
Tire pressure not reached If a pressure of 180 kPa (1.8 bar/26 psi) has
not been attained after five minutes:
X Switch off the tire inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tire.
X Very slowly drive forwards or reverse
approximately 30 ft (10 m).
X Pump up the tire again.
After a maximum of five minutes the tire
pressure must be at least 180 kPa (1.8 bar/
26 psi). Flat tire
339Roadside Assistance Z
X
When the tire pressure is correct, unscrew
the filler hose from the valve of the sealed
tire.
X Screw the valve cap onto the tire valve of
the sealed tire.
X Pull the tire sealant bottle out of the tire
inflation compressor.
The filler hose remains attached to the tire
sealant bottle.
X Stow the tire sealant bottle and the tire
inflation compressor.
X Drive to the nearest qualified specialist
workshop and have the tire changed there.
X Have the tire sealant bottle replaced as
soon as possible at a qualified specialist
workshop.
X Have the tire sealant bottle replaced every
four years at a qualified specialist work-
shop. Battery (vehicle)
Important safety notes
Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installation. You should there-
fore have all work involving the battery car-
ried out at a qualified specialist workshop. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can lead to function restrictions applying to
safety-relevant systems, e.g. the lighting sys-
tem, ABS (anti-lock braking system) or ESP ®
(Electronic Stability Program). The operating
safety of your vehicle may be restricted. You
could lose control of the vehicle, for example:
R braking
R in the event of abrupt steering maneuver
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident. In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car-
ried out at a qualified specialist workshop.
i For further information about ABS and
ESP ®
, see (Y page 66) and (Y page 71).
All vehicles except AMG vehicles: G
WARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms when
charging the battery as well as when jump-
starting.
Always make sure that neither you nor the
battery is electrostatically charged. A build-
up of electrostatic charge can be caused, for
example:
R by wearing clothing made from synthetic
fibers
R due to friction between clothing and seats
R if you push or pull the battery across the
carpet or other synthetic materials
R if you wipe the battery with a cloth G
WARNING
During the charging process, a battery produ- ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery. Battery (vehicle)
341Roadside Assistance
Z
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event of
an accident.
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the
vehicle. In this case, have the battery discon- nected at a qualified specialist workshop. You
can also charge the battery with a charger
recommended by Mercedes-Benz. Contact a
qualified specialist workshop for further infor- mation.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly
for short trips or if you leave it standing idle
for a lengthy period. Consult a qualified spe-
cialist workshop if you wish to leave your
vehicle parked for a long period of time.
i Remove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power. Charging the battery
AMG vehicles:
! Only use battery chargers with a maxi-
mum charging voltage of 14.4 V.
All ot her vehicles G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with water and seek medical attention. G
WARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only use battery chargers with a maxi-
mum charging voltage of 14.8 V.
All ve hicles:
! Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment (Y page 345).
X Open the hood.
X Connect the battery charger to the positive
terminal and ground point in the same
order as when connecting the donor bat-
tery in the jump-starting procedure
(Y page 345).
Keep away from fire and open flames. Do not
lean over a battery. Never charge the battery if it is still installed in the vehicle, unless you
use a battery charger which has been tested
and approved by Mercedes-Benz. A battery
charger unit specially adapted for Mercedes- Battery (vehicle)
343Roadside Assistance Z
Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jumper
cables. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.
R You may only jump-start the vehicle when the engine and exhaust system are cold.
R Keep away from fire and open flames.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R All vehicles except AMG vehicles: do not start the engine if the battery is frozen. Let the
battery thaw first.
R Only jump-start from batteries with a 12 V voltage rating.
R Only use jumper cables which have a sufficient cross-section and insulated terminal clamps.
R Do not lean over the battery.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the battery slightly.
R Make sure that the two vehicles do not touch.
Make sure that:
R the jumper cables are not damaged.
R when the jumper cables are connected to the battery, uninsulated sections of the terminal
clamp do not come into contact with other metal sections.
R the jumper cables cannot come into contact with parts which can move when the engine is
running, such as the V-belt pulley or the fan.
X Secure the vehicle by applying the electric parking brake.
X Shift the transmission to position P.
X Make sure that the ignition is switched off (Y page 147). All indicator lamps in the instrument
cluster must be off. When using the SmartKey, turn the SmartKey to position 0in the ignition
lock and remove it (Y page 147).
X Switch off all electrical consumers, e.g. rear window defroster, lighting, etc.
X Open the hood. Example: ground point cover
X Turn fasteners 0043one 00C4turn and remove.
X Remove the cover whilst pressing down on cap 0044of the washer fluid reservoir. 346
Jump-startingRoadside
Assistance
Towing and tow-starting
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 390). !
When COLLISION PREVENTION ASSIST
PLUS, DISTRONIC PLUS or the HOLD func- tion is activated, the vehicle brakes auto-
matically in certain situations. To avoid
damage to the vehicle, deactivate these
systems in the following or similar situa-
tions:
R when towing the vehicle
R in the car wash
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Secure the tow rope or tow bar to the
towing eye only. Otherwise, the vehicle
could become damaged.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Shift the automatic transmission to
Nand
do not open the driver's or front passeng-
er's door during towing. The automatic
transmission may otherwise shift to posi-
tion P, which could damage the transmis-
sion.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be raised and transported.
It is better to have the vehicle transported
than to have it towed away.
If the vehicle has suffered transmission dam- age, have it transported on a transporter or
trailer.
The automatic transmission must be in posi-
tion Nwhen the vehicle is being towed. 348
Towing and tow-startingRoadside Assistance
If the automatic transmission cannot be shif-
ted to position N, have the vehicle transpor-
ted on a transporter or trailer.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position N
i Deactivate the automatic locking feature
(Y page 86). You could otherwise be locked
out when pushing or towing the vehicle. Installing/removing the towing eye
Installing the towing eye The brackets for the screw-in towing eyes are
located in the bumpers. They are at the front and at the rear under covers 0043.
X Remove the towing eye from the vehicle
tool kit/stowage tray (Y page 336).
X Press the mark on cover 0043inwards in the
direction of the arrow.
X Remove cover 0043from the opening.
X Screw in and tighten the towing eye clock-
wise to the stop. Removing the towing eye X
Unscrew and remove the towing eye.
X Attach cover 0043to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit/
stowage tray. Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 348).
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove the SmartKey from the ignition lock.
In order to ensure that the automatic trans-
mission stays in position Nwhen towing the
vehicle, you must observe the following
points:
X You must use the SmartKey instead of the
Start/Stop button (Y page 147).
X Make sure that the vehicle is stationary and
the SmartKey in the ignition lock is in posi-
tion 0.
X Turn the SmartKey to position 2in the igni-
tion lock.
X Depress and hold the brake pedal.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the electric parking brake.
X Leave the SmartKey in position 2in the
ignition lock.
X Switch on the hazard warning lamps
(Y page 122).
i In order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the com-
bination switch as usual. In this case, only
the indicator lamps for the direction of
travel flash. After resetting the combina- Towing and tow-starting
349Roadside Assistance Z