2015 MERCEDES-BENZ S-Class COUPE keyless

Problems with the SmartKey
Problem
Possible causes/consequences and
0050
0050Solutions You can no longer lock
or unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 82) and replace it if nec-
essary (Y page 82).
If this does not work:
X Unlock (Y page 86) or lock (Y page 87) the vehicle using the
mechanical key. There is interference from a powerful source of radio waves.
X Unlock (Y page 86) or lock (Y page 87) the vehicle using the
mechanical key. The SmartKey is faulty.
X Unlock (Y page 86) or lock (Y page 87) the vehicle using the
mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. KEYLESS-GO was deactivated.
X Reactivate KEYLESS-GO (Y page 79). The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 82) and replace it if nec-
essary (Y page 82).
If this does not work:
X Unlock (Y page 86) or lock (Y page 87) the vehicle using the
mechanical key. There is interference from a powerful source of radio waves.
X Unlock (Y page 86) or lock (Y page 87) the vehicle using the
mechanical key. KEYLESS-GO is malfunctioning.
X Lock/unlock the vehicle using the remote control function of
the SmartKey.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote
control function:
X Lock (Y page 86) or unlock (Y page 87) the vehicle using the
mechanical key.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop. SmartKey
83Opening and closing Z

Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
You should preferably place luggage or loads in the trunk. Observe the loading guidelines
(Y page 294). Unlocking and opening doors from
the inside
i When a door is opened, the side window
on that side opens slightly. When the door
is closed, the side window closes again.
! The side windows will not open/close if
the battery is discharged or if the side win- dows have iced up. It will then not be pos-
sible to close the door. Do not attempt to
force the door closed. You could otherwise
damage the door or the side window.
You can open a door from inside the vehicle
even if it has been locked. If the vehicle has
been locked with the SmartKey or with KEY-
LESS-GO, opening a door from the inside will trigger the anti-theft alarm system. Switch off
the alarm (Y page 76). X
Pull door handle 0044.
If the door is locked, locking knob 0043pops
up. The door is unlocked and opens. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock and unlock the vehicle from the inside. The buttons are on both
doors. X
To unlock: press button 0043.
X To lock: press button 0044.
If the front-passenger door is closed, the
vehicle locks.
If the driver's door is open, the door stays
unlocked.
Meanwhile, the fuel filler flap will not be
locked or unlocked.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with the SmartKey or KEYLESS-GO. Doors
85Opening and closing Z

The doors can be opened from the inside.
If the vehicle has been locked with the Smart- Key or with KEYLESS-GO, opening a door from
the inside will trigger the anti-theft alarm sys-
tem. Switch off the alarm (Y page 76).
i If a locked door is opened from the inside,
the previous unlock status of the vehicle
will be taken into consideration if:
R the vehicle was locked using the locking
button for the central locking, or
R if the vehicle was locked automatically
The vehicle will be fully unlocked if it had
previously been fully unlocked. If only the
driver's door had been previously
unlocked, only the door which has been
opened from the inside is unlocked. Automatic locking feature
X
To deactivate: press and hold button 0043
for about five seconds until a tone sounds.
X To activate: press and hold button 0044for
about five seconds until a tone sounds.
i If you press one of the two buttons and do
not hear a tone, the relevant setting has
already been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefore be locked out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer. i
You can switch the automatic locking
function on and off using COMAND (see the separate operating instructions). Power closing
Power closing pulls the doors and trunk lid
into their locks automatically even if they are only partly closed.
X To power close a door: push the door into
the lock up to the first detent position.
Power closing will pull the door fully closed.
X To power close the trunk lid: lightly push
the trunk lid closed.
The power closing function pulls the trunk
lid closed. Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key.
X Take the mechanical key out of the Smart-
Key (Y page 81). X
Insert the mechanical key into opening 0043
in the protective cap.
X Pull and hold the door handle.
X Pull the protective cap on the mechanical
key as straight as possible away from the
vehicle until it releases.
X Release the door handle. 86
DoorsOpening and closing

X
Insert the mechanical key into the lock of
the driver's door as far as it will go.
X Turn the mechanical key counter-clockwise
as far as it will go to position 0047.
The locking knob pops up and the door
unlocks.
X Turn the mechanical key back and remove
it.
X Insert the mechanical key into the Smart-
Key (Y page 81).
X Carefully press the protective cap onto the
lock cylinder until it engages and is seated firmly. Do not pull the door handle when
doing so.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered. Switch off the alarm
(Y page 76). Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the SmartKey or KEYLESS-GO, use the mechani-
cal key.
X Open the driver's door.
X Close the front-passenger door and the
trunk lid.
X Press the locking button (Y page 85).
X Check whether the locking knob on the
front-passenger door is still visible. Press
the locking knob down by hand, if neces-
sary. X
Close the driver's door.
X Take the mechanical key out of the Smart-
Key (Y page 81). X
Insert the mechanical key into opening 0043
in the protective cap.
X Pull and hold the door handle.
X Pull the protective cap on the mechanical
key as straight as possible away from the
vehicle until it releases.
X Release the door handle. X
Insert the mechanical key into the lock of
the driver's door as far as it will go.
X Turn the mechanical key clockwise as far as
it will go to position 0047.
The locking knob drops down and the driv- er's door is locked.
X Turn the mechanical key back and remove
it.
X Make sure that the doors and the trunk lid
are locked. Doors
87Opening and closing Z

Vehicles with trunk lid remote closing
feature and KEYLESS-GO: when all the
doors are closed, you can simultaneously
close the trunk lid and lock the vehicle. The
key must be located to the rear of the vehicle.
X Press and release locking button 0044on the
trunk lid.
If a KEYLESS-GO key is detected outside
the vehicle, the trunk lid closes and the
vehicle locks.
i If KEYLESS-GO detects a SmartKey in the
trunk, the trunk lid opens again after it is
closed.
If KEYLESS-GO detects a second SmartKey outside the vehicle, the trunk lid remains
closed. HANDS-FREE ACCESS
Important safety notes G
WARNING
The vehicle's exhaust system may be very hot. You could burn yourself by touching the
exhaust system if you use HANDS-FREE
ACCESS. There is a risk of injury. Always
ensure that you only make the kicking move-
ment within the detection range of sensors.
! If the SmartKey is within the rear detec-
tion range of KEYLESS-GO, the following
situations, for example, could lead to the
unintentional opening of the trunk:
R using a car wash
R using a power washer
Make sure that the SmartKey is at least
10 ft (3 m) away from the vehicle.
General notes With KEYLESS-GO and HANDS-FREE
ACCESS, you can open or close the trunk lid
or stop the procedure without using your
hands. This is useful if you have your hands
full. To do this, make a kicking movement
under the bumper with your foot. Observe the following points:
R Carry your KEYLESS-GO key about your
person. The KEYLESS-GO key must be in
the rear detection range of the vehicle.
R When making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clear-
ance to the rear of the vehicle. You could
otherwise lose your balance e.g. on ice. R
Always ensure that you only make the kick-
ing movement within the detection range of
sensors 0043.
R Stand at least 12 in (30 cm) away from the
rear area while doing so.
R Do not come into contact with the bumper
while making the kicking movement. Oth-
erwise, the sensors may not function cor-
rectly.
R HANDS-FREE ACCESS does not function
when the engine is started.
R If a KEYLESS-GO key is within the rear
detection range of KEYLESS-GO, HAND-
FREE ACCESS could be triggered. The trunk
lid could thus be opened or closed unin-
tentionally, for example, if you:
- sit on the edge of the trunk.
- set something down or lift something up
behind the vehicle.
- polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about
your person in these situations or in situa-
tions similar to these. This will prevent the
unintentional opening/closing of the trunk. 90
TrunkOpening and closing

remove the SmartKey. This function
remains active for five minutes or until you
open a door.
i Before opening or closing the side win-
dows, a check is carried out to see whether a valid SmartKey is in the vehicle, if:
R a side window switch is pressed or pulled
and
R the Start/Stop button is used instead of
the SmartKey in the ignition lock
and
R the engine is not running
This is carried out by means of a brief radio connection between the vehicle and the
SmartKey. Convenience opening
General notes You can ventilate the vehicle before you start
driving.
If the SmartKey is in close proximity to the
vehicle, the convenience opening function is
available.
To do this, the SmartKey is used to carry out
the following functions simultaneously:
R unlock the vehicle
R open the side windows
R open the panorama roof roller sunblind
R switch on the seat ventilation for the driv-
er's seat
Convenience opening X
Press and hold the 0036button until the
side windows are in the desired position.
The panorama roof roller sunblind opens.
X To interrupt convenience opening:
release the 0036button. Convenience closing feature
Important safety notes G
WARNING
When using the convenience closing feature,
parts of the body could be trapped in the clos- ing area when a side window is being closed. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
You can close the side windows and the roller sunblind for the panorama roof after you lock
the vehicle.
i Notes on the automatic reversing feature
for:
R the side window (Y page 94)
R the roller sunblind (Y page 97)
Using the SmartKey X
Press and hold the 0037button until the
side windows and the roller sunblind for the
panorama roof are fully closed.
X Make sure that all the side windows are
closed.
X To interrupt convenience closing:
release the 0037button.
Using KEYLESS-GO The SmartKey must be outside the vehicle. All
the doors must be closed. Side windows
95Opening and closing Z

Steering wheel heating
Activating/deactivating X
Turn the SmartKey to position 2in the igni-
tion lock (Y page 147).
X To switch on/off: turn the lever in the
direction of arrow 0043or0044.
Indicator lamp 0087lights up or goes out.
Vehicles without KEYLESS-GO: when you
remove the SmartKey from the ignition lock,
the steering wheel heating is deactivated.
Vehicles with KEYLESS-GO: when you switch
off the ignition and open the driver's door, the steering wheel heating is deactivated. Steering wheel
111Seats, steering wheel and mirrors Z

Problems with the steering wheel heating
Problem
Possible causes/consequences and
0050
0050Solutions The steering wheel
heating has switched
off prematurely or can-
not be switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel and the driver's seat, you
and other vehicle occupants – particularly
children – could become trapped. There is a
risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the seat and
the steering wheel.
If there is a risk of becoming trapped by
R the steering wheel: move the steering
wheel adjustment lever.
R the seat: press the switch for seat adjust-
ment.
The adjustment process is stopped.
Press one of the memory function position
switches. The adjustment process is stopped. G
WARNING
If children activate the EASY-ENTRY/EXIT fea- ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident. Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature using COMAND (see the separate operating instructions).
Position of the steering wheel and the
driver's seat when the EASY-ENTRY/
EXIT feature is active The steering wheel tilts upwards and the driv-
er's seat moves backwards if you:
R remove the SmartKey from the ignition lock
R with KEYLESS-GO: open the driver's door;
KEYLESS-GO must be in position 1
R with the SmartKey: open the driver's
door; the SmartKey must be in position 0or
1 in the ignition lock (Y page 147)
R open the driver's door when the ignition is
switched off
i The steering wheel only tilts upwards and
the driver's seat only moves backwards if
the driving position is stored after seat or
steering wheel adjustment (Y page 117).
The last position of the steering wheel or seat is stored if:
R the ignition is switched off
R the setting is stored with the memory func-
tion (Y page 117).
i The steering wheel only moves upwards if
it has not already reached the upper stop. 112
Steering wheelSeats, steering wheel and mirrors