2015 MERCEDES-BENZ M-Class tow

Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! Because ESP ®
is an automatic system,
the engine and ignition must be switched
off (SmartKey in position 0or 1or Start/
Stop button in position 0or 1) when the
electric parking brake is being tested on a
brake dynamometer (maximum
10 seconds).
Braking triggered automatically by ESP ®
may seriously damage the brake system.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans- mitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling
177Driving and parking
Z

DEF refill bottle
!
Only screw on the DEF refill bottle hand-
tight. It could otherwise be damaged. X
Unscrew the protective cap from DEF refill
bottle 0043.
X Place DEF refill bottle 0043on the filler neck
as shown and screw it on clockwise until
hand-tight.
X Press DEF refill bottle 0043towards the filler
neck.
The DEF tank is filled. This may take up to
one minute.
i When DEF refill bottle
0043is no longer
pressed, filling stops and the bottle may be
taken off again after being only partially
emptied.
X Release DEF refill bottle 0043.
X Turn DEF refill bottle 0043counter-clockwise
and remove it.
X Screw the protective cap onto DEF refill
bottle 0043again.
DEF refill bottles can be obtained at many gas
stations or at an authorized Mercedes-Benz
Center. Refill bottles without a threaded cap
do not provide overfill protection. DEF may
leak if overfilled. Mercedes Benz offers spe-
cial refill bottles with a threaded seal. These
are available at any authorized Mercedes-
Benz Center. Closing the DEF filler cap
X
Mount DEF filler cap 0044on the filler neck
and turn it clockwise.
X To close the fuel filler flap, press it in the
direction of arrow 0043.
X Drive faster than 10 mph (16 km/h).
The Check Additive See Operator's
Check Additive See Operator's
Manual Manual message goes out after approx-
imately one minute.
i If the
Check Additive See Opera‐
Check Additive See Opera‐
tor's Manual
tor's Manual message continues to be
shown in the multifunction display, you
must add more DEF. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably 182
Pa
rkingDriving an d parking

more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against rolling away unintentionally:
R the electric parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
R the front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents.
R the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
R a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine. The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Using the SmartKey X
Apply the electric parking brake.
X Shift the transmission to position P.
X Turn the SmartKey to position 0in the igni-
tion lock and remove it.
The immobilizer is activated.
i If you turn off the engine with the Smart-
Key and then remove it from the ignition
lock or open a front door, the automatic
transmission shifts to Pautomatically.
Using KEYLESS-GO X
Apply the electric parking brake.
X Shift the transmission to position P.
X Press the Start/Stop button (Y page 158).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i If you turn off the engine with the Start/
Stop button, the automatic transmission
shifts to N. If you then open one of the front
doors, the automatic transmission shifts to P.
i In the event of an emergency, the engine
can be turned off while the vehicle is in
motion by pressing and holding the Start/
Stop button for three seconds. Parking
183Driving and parking Z

Driving off-road increases the likelihood of
damage to the vehicle, which, in turn, can lead to failure of the mechanical assembly or sys-
tems. Adapt your driving style to suit the ter- rain conditions. Drive carefully. Have damage
to the vehicle rectified immediately at a quali-
fied specialist workshop.
Do not switch to transmission position N
when driving off-road. You could lose control
of the vehicle if you attempt to brake using
the service brake. If the gradient is too steep, drive backwards in reverse gear.
General notes Read this section carefully before driving your
vehicle off-road. Practice by driving over more gentle off-road terrain first.
Familiarize yourself with the characteristics
of your vehicle and the gear shift operation
before driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving:
R Off-road program 1 and 2 (vehicles with the
ON&OFFROAD package) (Y page 251)
R LOW RANGE off-road gear (vehicles with
the ON&OFFROAD package)
(Y page 253)
R Differential lock (vehicles with the
ON&OFFROAD package) (Y page 252)
R Off-road ABS (Y page 68)
R Off-road 4ETS (Y page 73)
R AIRMATIC package (vehicle level)
(Y page 211)
R DSR (Downhill Speed Regulation)
(Y page 250)
Observe the following notes:
R Stop the vehicle before starting to drive
along an off-road route.
R For vehicles with the AIRMATIC pack-
age: select a vehicle level that is suitable
for the off-road terrain. To avoid damaging
the vehicle, make sure there is always suf-
ficient ground clearance. R
Check that items of luggage and loads are
stowed safely and are well secured
(Y page 339).
R Always keep the engine running and in gear
when driving on a downhill gradient. Acti-
vate DSR (Y page 250).
R Always keep the doors, tailgate, windows
and sliding sunroof closed while driving.
R Adapt your speed to the terrain. The
rougher, steeper or more ruts on the ter-
rain, the slower your speed should be.
R Drive slowly and at an even speed through
the water. Ensure that a bow wave does not
form as you drive.
R Drive with extreme care on unfamiliar off-
road routes where visibility is poor. For
safety reasons, get out of the vehicle first
and survey the off-road route.
R Look out for obstacles, such as rocks,
holes, tree stumps and furrows.
R Check the depth of water before fording
rivers and streams.
R When fording, do not stop and do not
switch off the engine.
R On sand, drive quickly to overcome the roll-
ing resistance. Otherwise the vehicle's
wheels could become stuck in loose
ground.
R Do not jump with the vehicle as this will
interrupt the vehicle's propulsion.
R Always keep the engine running and in gear
when driving on a slope.
R Do not shift the automatic transmission to
transmission position N.
i Do not use the HOLD function when driv-
ing off-road, on steep uphill or downhill gra-
dients or on slippery or loose surfaces. The HOLD function cannot hold the vehicle on
such surfaces.
Checklist before driving off-road !
If the engine oil warning lamp lights up
while the vehicle is in motion, stop the vehi-
cle in a safe place as soon as possible. 192
Driving
tipsDriving an d parking

Check the engine oil level. The engine oil
warning lamp warning must not be ignored. Continuing the journey while the symbol is
displayed could lead to engine damage.
X Engine oil level: check the engine oil level
and add oil if necessary.
When driving on steep gradients, the
engine oil level must be sufficiently high to
ensure a correct oil supply in the vehicle.
X DEF tank (BlueTEC vehicles): check the
level and top up if necessary (Y page 180).
X Tire-changing tool kit: check that the jack
is working and make sure you have the lug
wrench, a robust tow cable and a folding
spade in the vehicle.
X Wheels and tires: check the tire tread
depth and tire pressure.
X Check for damage and remove any foreign
objects, e.g. small stones, from the
wheels/tires.
X Replace any missing valve caps.
X Replace dented or damaged wheels.
X Rims: dented or bent rims can result in a
loss of tire pressure and damage the tire
bead. Therefore, check your rims before
driving off-road and replace them as
required.
Checklist after driving off-road !
If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
X Vehicles with the ON&OFFROAD pack-
age: activate the on-road program
(Y page 251).
X Deactivate the LOW RANGE off-road gear
(Y page 253).
X Deactivate DSR (Y page 250).
X Vehicles with the AIRMATIC package:
lower the vehicle to a ride height suitable
for the road conditions, e.g. to the high-
way/high-speed level. X
Clean the headlamps and rear lights and
check for damage.
X Clean the front and rear license plates.
X Clean the wheels/tires with a water jet and
remove any foreign objects.
X Clean the wheels, wheel housings and the
vehicle underside with a water jet; check
for any foreign objects and damage.
X Check whether twigs or other parts of
plants have become trapped. These
increase the risk of fire and can damage
fuel pipes, brake hoses or the rubber bel-
lows of the axle joints and propeller shafts.
X After the trip, examine without fail the
entire undercarriage, wheels, tires, brakes,
bodywork structure, steering, chassis and
exhaust system for damage.
X After driving for extended periods across
sand, mud, gravel, water or in similarly dirty
conditions, have the brake discs, wheels,
brake pads/linings and axle joints checked
and cleaned.
X If you detect strong vibrations after off-road
travel, check for foreign objects in the
wheels and drive train and remove them if
necessary. Foreign objects can disturb the
balance and cause vibrations.
Driving over rough terrain places greater
demands on your vehicle than driving on nor-
mal roads. After driving off-road, check the
vehicle. This allows you to detect damage
promptly and reduce the risk of an accident to
yourself and other road users.
Driving on sand Observe the following rules when driving on
sand:
R Vehicles with the ON&OFFROAD pack-
age: select off-road program 1
(Y page 251).
R Vehicles with the AIRMATIC package:
select a raised vehicle level.
R Avoid high engine speeds. Driving tips
193Driving and pa rking Z

R
When driving down an incline, make use of
the engine's braking effect. Observe the
engine speed; do not overrev the engine.
R Before driving on extreme uphill and down-
hill gradients, select the LOW RANGE off-
road gear (Y page 253).
R Drive slowly.
R Avoid high engine speeds. Drive at appro-
priate engine speeds (maximum
3,000 rpm).
R Use the left-hand paddle shifter to shift into
a lower gear in good time on long and steep
downhill gradients.
R Check the brakes after prolonged off-road
driving.
i Hill start assist will aid you when pulling
away on a hill.
For further information about hill start
assist, see (Y page 161).
Do not switch to transmission position N
when driving off-road. If you try to brake the
vehicle using the service brake, you could
lose control of the vehicle. If the gradient is
too steep for your vehicle, drive back down in
reverse gear.
Always observe the approach/departure
angle values (Y page 458).
Maximum gradient-climbing capability Always observe the maximum gradient climb-
ing ability values (Y page 458).
Hilltops When driving up an uphill gradient, slightly
reduce pressure on the accelerator immedi-
ately before reaching the brow of the hill. Use
the vehicle's own impetus to drive over the
top of the hill.
This style of driving prevents:
R the vehicle from lifting off the ground on the
brow of a hill
R the vehicle from traveling too quickly down
the other side Driving downhill R
Drive slowly.
R Do not drive at an angle down steep
inclines. Steer into the line of fall and drive
with the front wheels aligned straight. Oth- erwise, the vehicle could slip sideways, tip
and rollover.
R Shift to a lower gear using the left-hand
paddle shifter before tackling steep down-
hill gradients.
R Activate DSR. If this is not sufficient, brake
gently. When doing so, make sure that the
vehicle is facing in the direction of the line
of fall.
R Check that the brakes are working normally
after a long downhill stretch.
i The special off-road ABS setting enables a
precise, brief and repeated locking of the
front wheels. This causes them to dig into
loose earth. Be aware that the front wheels easily skid across the ground surface if
completely braked and therefore lose their
ability to steer. Driving systems
Cruise control
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. You must
select a lower gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. By doing
so, you will make use of the braking effect of
the engine. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a
steady speed for a prolonged period. You can store any road speed above 20 mph
(30 km/h). Driving systems
195Driving and parking Z

Storing or calling up a speed
G
WARNING
If you call up the stored speed and it differs
from the current speed, the vehicle acceler-
ates or decelerates. If you do not know the
stored speed, the vehicle could accelerate or brake unexpectedly. There is a risk of an acci-
dent.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If you do not know the stored speed, store the
desired speed again. X
Briefly pull the cruise control lever towards
you 0043.
X Remove your foot from the accelerator
pedal.
The first time cruise control is activated, it
stores the current speed or regulates the
speed of the vehicle to the previously
stored speed.
Setting a speed Keep in mind that it may take a brief moment
until the vehicle has accelerated or braked to the speed set.
X Press the cruise control lever up 0043for a
higher speed or down 0044for a lower speed.
X To adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly
press the cruise control lever up 0043or
down 0044to the pressure point.
Every time the cruise control lever is
pressed up 0043or down 0044the last speed
stored is increased or reduced.
X To adjust the set speed in 5 mph incre-
ments (10 km/h increments): briefly
press the cruise control lever up 0043or
down 0044to the pressure point.
Every time the cruise control lever is
pressed up 0043or down 0044the last speed
stored is increased or reduced.
i Cruise control is not deactivated if you
depress the accelerator pedal. For exam-
ple, if you accelerate briefly to overtake,
cruise control adjusts the vehicle's speed
to the last speed stored after you have fin- ished overtaking.
Deactivating cruise control There are several ways to deactivate cruise
control:
X Briefly press the cruise control lever for-
wards 0043.
or
X Brake. Driving systems
197Driving and parking Z

Cruise control is automatically deactivated if:
R you engage the electric parking brake
R you are driving at less than 20 mph
(30 km/h)
R ESP ®
intervenes or you deactivate ESP ®
R you activate DSR
R you activate off-road program 2 on vehicles
with the ON&OFFROAD package
R you shift the transmission to position N
while driving
If cruise control is deactivated, you will hear a warning tone. You will see the Cruise Con‐
Cruise Con‐
trol Off
trol Off message in the multifunction dis-
play for approximately five seconds.
i When you switch off the engine, the last
speed stored is cleared. DISTRONIC PLUS
General notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the dis-
tance to the vehicle detected in front. DIS-
TRONIC PLUS brakes automatically so that
the set speed is not exceeded.
You must select a lower gear in good time on
long and steep downhill gradients, especially
if the vehicle is laden or towing a trailer. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
If DISTRONIC PLUS detects a slower-moving
vehicle in front, your vehicle is braked in order
to maintain the preset distance to the vehicle in front.
If DISTRONIC PLUS detects that there is a risk
of a collision, you will be warned visually and acoustically. DISTRONIC PLUS cannot pre-
vent a collision without your intervention. An
intermittent warning tone will then sound and
the distance warning lamp will light up in the instrument cluster. Brake immediately in
order to increase the distance to the vehicle in front or take evasive action provided it is
safe to do so.
For DISTRONIC PLUS to assist you, the radar
sensor system must be operational.
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control in the speed range between 20 mph
(Canada: 30 km/h) and 120 mph (Canada:
200 km/h). If a vehicle is driving in front of
you, it operates in the speed range between
0 mph (0 km/h) and 120 mph (Canada:
200 km/h).
Do not use DISTRONIC PLUS while driving on roads with steep gradients.
As DISTRONIC PLUS transmits radar waves, it
can resemble the radar detectors of the
responsible authorities. You can refer to the
relevant chapter in the Operator's Manual if
questions are asked about this.
i USA only:
This device has been approved by the FCC as a "Vehicular Radar System". The radar
sensor is intended for use in an automotiveradar system only. Removing, tampering
with, or altering the device will void any
warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only: This device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful inter-
ference, and
2. this device must accept any interference received, including interference that may
cause undesired operation of the device.
Removal, tampering, or altering of the
device will void any warranties, and is not
permitted. Do not tamper with, alter, or use in any non-approved way. 198
Driving systemsDriving and pa
rking