Problems with fuel and the fuel tank
This section provides descriptions of and solutions to safety-relevant problems. Descriptions
of and solutions to further problems can be found in the Digital Operator's Manual. Problem
Possible causes/consequences and
0050
0050Solutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire. X Turn the SmartKey to position 0in the ignition lock and remove
it immediately (Y page 157).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. DEF (BlueTEC vehicles only)
Important notes on use To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent DEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the supply of DEF is almost used up, the
Check
Check Additive
Additive See SeeOperator's
Operator's Manual
Manual
message is shown in the multifunction dis-
play.
If you drive the vehicle faster than 10 mph
(16 km/h), the Check
Check Additive Additive See
SeeOper‐
Oper‐
ator's Manual
ator's Manual message goes out after
approximately one minute.
When the supply of DEF is down to a reserve
of approximately 1 gal (3.8 l) the Refill Refill
AdBlue/DEF
AdBlue/DEF See
SeeOperator's
Operator's Manual
Manualmes-
sage is shown in the multifunction display.
When the DEF supply drops to a minimum, the Remaining Starts: 16
Remaining Starts: 16 message is shown
in the multifunction display.
If the Refill AdBlue/DEF No Start in Refill AdBlue/DEF No Start in
XXXX km XXXX km message is shown in the multifunc-
tion display, you can still drive the vehicle
over the distance shown. If DEF is not refilled,
you will subsequently be unable to start the
engine. If the Refill AdBlue/DEF Eng.
Refill AdBlue/DEF Eng. Start Not Poss Start Not Poss
message appears in the
multifunction display and the engine does not
start, you must add DEF.
X Add at least 1 gal (3.8 l)of DEF.
X Switch on the ignition for at least 60 sec-
onds.
X Start the engine.
i Have the DEF tank refilled at a qualified
specialist workshop.
Use the special DEF refill bottle when adding DEF between maintenance intervals. Contact
an authorized Mercedes-Benz Center with
any questions or, if necessary, contact Road-
side Assistance (Y page 26).
If the outside temperature is below 12 ‡
(00F811 †) it may be difficult to top up. If DEF is
frozen and there is an active warning indica-
tor, it may not be possible to add DEF. Park
the vehicle in a warmer place, e.g. in a garage,
until DEF has become fluid again. It will then
be possible to add DEF again. Alternatively,
have the DEF tank refilled at a qualified spe-
cialist workshop.
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center. 180
RefuelingDriving and parking
Transmission
position Warning display
D
Front area activated
R,
Nor the vehicle
is rolling back-
wards Rear and front areas
activated
P
No areas activated
One or more segments light up as the vehicle
approaches an obstacle, depending on the
vehicle's distance from the obstacle.
From the:
R sixth segment onwards, you will hear an
intermittent warning tone for approx-
imately two seconds.
R seventh segment onwards, you will hear a
warning tone for approximately two sec-
onds. This indicates that you have now
reached the minimum distance.
Deactivating/activating PARKTRONIC 0043
Indicator lamp
0044 To deactivate/activate PARKTRONIC
If indicator lamp 0043is on then PARKTRONIC is
deactivated. Active Parking Assist is then also
deactivated.
i PARKTRONIC is automatically activated
when you turn the SmartKey to position 2in
the ignition lock. Towing a trailer !
Fold in the ball coupling if the trailer tow
hitch is not required. PARKTRONIC meas-
ures the minimum detection range to an
obstacle from the bumper, not the ball cou- pling.
PARKTRONIC is deactivated for the rear area
when you establish an electrical connection
between your vehicle and a trailer. Driving systems
219Driving and parking Z
Problems with PARKTRONIC
Problem
Possible causes/consequences and
0050
0050Solutions Only the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is deacti-
vated after approx-
imately five seconds,
and the indicator lamp
in the PARKTRONIC
button lights up. PARKTRONIC has malfunctioned and has switched off.
X If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is deacti-
vated after approx-
imately five seconds. The PARKTRONIC sensors are dirty or there is interference.
X Clean the PARKTRONIC sensors (Y page 375).
X Switch the ignition back on. The problem may be caused by an external source of radio or
ultrasound waves.
X See if PARKTRONIC functions in a different location. Active Parking Assist
General notes Active Parking Assist is an electronic parking
aid with ultrasound. It measures the road on
both sides of the vehicle. A parking symbol
indicates a suitable parking space. Active
steering intervention can assist you during
parking.
You may also use PARKTRONIC (Y page 217).
Important safety notes Active Parking Assist is merely an aid. It is not
a replacement for your attention to your
immediate surroundings. You are always
responsible for safe maneuvering, parking
and exiting a parking space. When maneu-
vering, parking or pulling out of a parking
space, make sure that there are no persons,
animals or objects in the area in which you are maneuvering. When PARKTRONIC is switched off, Active
Parking Assist is also unavailable. G
WARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
result in a collision with another road user.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active Park- ing Assist parking procedure.
! If unavoidable, you should drive over
obstacles such as curbs slowly and not at a sharp angle. Otherwise, you may damage
the wheels or tires. 220
Driving systemsDriving and parking
Active Parking Assist may possibly indicate
parking spaces which are not suitable for
parking, for example:
R where parking or stopping is prohibited
R in front of driveways or entrances and exits
R on unsuitable surfaces
Parking tips:
R On narrow roads, drive as close to the park-
ing space as possible.
R Parking spaces that are littered or over-
grown might be identified or measured
incorrectly.
R Parking spaces that are partially occupied
by trailer drawbars might not be identified
as such or be measured incorrectly.
R Snowfall or heavy rain may lead to a parking
space being measured inaccurately.
R Pay attention to the PARKTRONIC
(Y page 218 )warning messages during the
parking procedure.
R At any time, you can intervene in the steer-
ing procedure to correct it. Active Parking
Assist will then be canceled.
R When transporting a load which protrudes
from your vehicle, you should not use
Active Parking Assist.
R Never use Active Parking Assist when snow
chains are installed.
R Make sure that the tire pressures are
always correct. This has a direct influence
on the parking characteristics of the vehi-
cle.
Use Active Parking Assist for parking spaces:
R that are parallel to the direction of travel
R that are on straight roads, not bends
R that are on the same level as the road, e.g.
not on the pavement
Detecting parking spaces Objects located above the height range of
Active Parking Assist will not be detected
when the parking space is measured. These
are not taken into account when the parking procedure is calculated, e.g. overhanging
loads, tail sections or loading ramps of goods
vehicles. G
WARNING
If there are objects above the detection range, Active Parking Assist may turn prematurely.
You may cause a collision as a result. There is
a risk of an accident.
If there are objects above the detection range,
stop and deactivate Active Parking Assist.
For further information on the detection
range (Y page 217).
Active Parking Assist does not support you
with parking spaces parallel to the direction
of travel if:
R the parking space is on a curb
R the system reads the parking space as
being blocked, for example by foliage or
grass paving blocks
R the area is too small for the vehicle to
maneuver into
R the parking space is bordered by an obsta-
cle, e.g. a tree, a post or a trailer 0043
Detected parking space on the left
0044 Parking symbol
0087 Detected parking space on the right
Active Parking Assist is switched on automat-
ically when driving forwards. The system is
operational at speeds of up to approximately 22 mph (35 km/h). While in operation, the
system independently locates and measures
parking spaces on both sides of the vehicle. Driving systems
221Driving and parking Z
Active Parking Assist will only detect parking
spaces:
R that are parallel to the direction of travel
R that are at least 59 in (1.5 m) wide
R that are at least 51 in (1.3 m) longer than
your vehicle
When driving at speeds below 19 mph
(30 km/h), you will see parking symbol as a
status indicator in the instrument cluster.
When a parking space has been detected, an arrow towards the right or the left also
appears. By default, Active Parking Assist
only displays parking spaces on the front-
passenger side. Parking spaces on the driv-
er's side are displayed as soon as the turn
signal on the driver's side is activated. When
parking on the driver's side, this must remain
switched on until you acknowledge the use of
Active Parking Assist by pressing the 0076
button on the multifunction steering wheel.
A parking space is displayed while you are
driving past it, and until you are approx-
imately 50 ft (15 m) away from it.
Pa rking G
WARNING
Active Parking Assist merely aids you by inter- vening actively in the steering. If you do not
brake there is a risk of an accident.
Always apply the brakes yourself when
maneuvering and parking.
X Stop the vehicle when the parking space
symbol shows the desired parking space in
the instrument cluster.
X Shift the transmission to position R.
The Start Park Assist? Yes: OK No:
Start Park Assist? Yes: OK No:
0038 message appears in the multifunction
display. X
To cancel the procedure: press the0038
button on the multifunction steering wheel or pull away.
or
X To park using Active Parking Assist:
press the 0076button on the multifunction
steering wheel.
The Park Assist Active Accelerate
Park Assist Active Accelerate
and and Brake
Brake Observe
Observe Surroundings
Surroundings mes-
sage appears in the multifunction display.
X Let go of the multifunction steering wheel.
X Back up the vehicle, being ready to brake at
all times. When backing up, drive at a speed below approximately 6 mph (10 km/h).
Otherwise Active Parking Assist will be can-
celed.
i In tight parking spaces, you will achieve
the best parking results by backing up as
far as possible. When doing so, also
observe the PARKTRONIC messages.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
Maneuvering may be required in tight park-
ing spaces.
The Park Assist active Select D Park Assist active Select D
Observe
Observe surroundings
surroundings message appears in
the multifunction display.
X Shift the transmission to position Dwhile
the vehicle is stationary.
Active Parking Assist immediately steers in
the other direction.
The Park Assist active Accelerate Park Assist active Accelerate
and
and brake
brake Observe
Observe surroundings
surroundings mes-
sage appears in the multifunction display.
i You will achieve the best results by wait-
ing for the steering procedure to complete before pulling away.
X Drive forwards and be ready to brake at all
times.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
The Park Assist active Select R
Park Assist active Select R
Observe
Observe surroundings
surroundings message appears in
the multifunction display. 222
Driving systemsDriving an
d parking
As soon as the parking procedure is com-
plete, the Park
ParkAssist
Assist switched
switched off
offmes-
sage appears and a warning tone sounds.
Active Parking Assist no longer supports you
with steering interventions. When Active
Parking Assist is finished, you must steer
again yourself. PARKTRONIC is still available.
Parking tips:
R The way your vehicle is positioned in the
parking space after parking is dependent
on various factors. These include the posi-
tion and shape of the vehicles parked in
front and behind it and the conditions of the
location. It may be the case that Active
Parking Assist guides you too far into a
parking space, or not far enough into it. In
some cases, it may also lead you across or
onto the curb. If necessary, you should can- cel the parking procedure with Active Park-ing Assist.
R You can also select preselect transmission
position D. The vehicle redirects and does
not drive as far into the parking space.
Should the gear change occur too soon to
achieve a sensible parking position, the
parking procedure will be aborted.
Exiting a parking space In order that Active Parking Assist can sup-
port you when you exit the parking space:
R you need to have parked using Active Park-
ing Assist.
R the border of the parking space must be
high enough at the front and the rear. A
curb stone is too small, for example.
R the border of the parking space must not be
too wide, as the position of the vehicle must
not exceed an angle of 45° to the starting
position as it is maneuvered into the park-
ing space.
R a maneuvering distance of at least 3.3 ft
(1.0 m) must be available.
X Start the engine.
X Release the electric parking brake. X
Switch on the turn signal in the direction
you are pulling away.
X Shift the transmission to position Dor R.
The Start Park Assist? Yes: OK No: Start Park Assist? Yes: OK No:
0038 message appears in the multifunction
display.
X To cancel the procedure: press the0038
button on the multifunction steering wheel or pull away.
or
X To exit a parking space using Active
Parking Assist: press the0076button on
the multifunction steering wheel.
The Park Assist Active Accelerate Park Assist Active Accelerate
and
and Brake
Brake Observe
Observe Surroundings
Surroundings mes-
sage appears in the multifunction display.
X Let go of the multifunction steering wheel.
X Reverse the vehicle or drive forwards, being
ready to brake at all times. Do not exceed a
maximum speed of approximately 6 mph
(10 km/h) when exiting a parking space.
Otherwise Active Parking Assist will be can- celed.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
X Shift the transmission to position Dor Ras
required while the vehicle is stationary.
Active Parking Assist immediately steers in the other direction.
i You will achieve the best results by wait-
ing for the steering procedure to complete before pulling away.
If you back up after activation, the steeringwheel is moved to the straight-ahead posi-
tion.
X Drive forwards or back up the vehicle, being
ready to brake at all times.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
X Drive forwards and back up as prompted by
the PARKTRONIC warning displays, several
times if necessary.
Once you have exited the parking space com- pletely, the steering wheel is moved to the
straight-ahead position. You hear a tone and Driving systems
223Driving and parking Z
the
Park Assist Finished
Park Assist Finished message
appears in the multifunction display. You will
then have to steer and merge into traffic on
your own. PARKTRONIC is still available. You
can take over the steering, before the vehicle has exited the parking space completely. This
is useful, for example when you recognize
that it is already possible to pull out of the
parking space.
Canceling Active Parking Assist X
Stop the movement of the multifunction
steering wheel or steer yourself.
Active Parking Assist will be canceled at
once. The Park Assist Canceled
Park Assist Canceled mes-
sage appears in the multifunction display.
or X Press the PARKTRONIC button on the cen-
ter console (Y page 219).
PARKTRONIC is switched off and Active
Parking Assist is immediately canceled.
The Park Assist Canceled Park Assist Canceled message
appears in the multifunction display.
Active Parking Assist is canceled automati-
cally if: R the electric parking brake is engaged
R transmission position Pis selected
R parking using Active Parking Assist is no
longer possible
R you are driving faster than 6 mph (10 km/h)
R a wheel spins, ESP ®
intervenes or fails. The
00E5 warning lamp lights up in the instru-
ment cluster.
A warning tone sounds. The parking symbol
goes out and the Park Assist Canceled
Park Assist Canceled
message appears in the multifunction dis-
play.
If Active Parking Assist is canceled, you must
steer again yourself.
Towing a trailer For vehicles with a trailer tow hitch, the min-
imum length for parking spaces is slightly
increased. If you have attached a trailer to your vehicle,
you should not use Active Parking Assist.
Once the electrical connection is established
between your vehicle and the trailer, Active
Parking Assist is no longer available. PARK-
TRONIC is deactivated for the rear area. Rear view camera
General notes Rear view camera
0043is in the handle on the
tailgate.
Rear view camera 0043is an optical parking and
maneuvering aid. It shows the area behind
your vehicle with guide lines in the COMAND display.
The area behind the vehicle is displayed as a
mirror image, as in the rear view mirror.
i The text of messages shown in the
COMAND display depends on the language
setting. The following are examples of rear view camera messages in the COMAND
display.
Important safety notes The rear view camera is only an aid. It is not a
replacement for your attention to your imme- diate surroundings. You are always responsi-
ble for safe maneuvering and parking. When
maneuvering or parking, make sure that there are no persons, animals or objects in the area
in which you are maneuvering. 224
Driving systemsDriving an
d parking
0043
White guide line without turning the steer-
ing wheel, vehicle width including the
exterior mirrors (static)
0044 Yellow guide line at a distance of approx-
imately 13 ft (4.0 m) from the rear of the
vehicle
0087 Red guide line for the vehicle width includ-
ing the exterior mirrors, for current steer-
ing wheel angle (dynamic)
0085 Yellow lane marking tires at current steer-
ing wheel angle (dynamic) 0083
Yellow guide line at a distance of approx-
imately 3 ft (1.0 m) from the rear of the
vehicle
0084 Vehicle center axle (marker assistance)
006B Bumper
006C Red guide line at a distance of approx-
imately 10 in (0.25 m) from the rear of the
vehicle
The guide lines are shown when the trans-
mission is in position R.
The distance specifications only apply to
objects that are at ground level. Additional messages for vehicles with PARK-
TRONIC
0043
Front warning display
0044 Additional PARKTRONIC measurement
operational readiness indicator
0087 Rear warning display
Vehicles with PARKTRONIC: if PARK-
TRONIC is operational (Y page 218), an addi-
tional operational readiness indicator will
appear in COMAND display 0044. If the PARK-
TRONIC warning displays are active or light
up, warning displays 0043and 0087are also active
or light up correspondingly in the COMAND
display.
"Reverse parking" function Backing up straight into a parking space
without turning the steering wheel
0043
White guide line without turning the steer-
ing wheel, vehicle width including the
exterior mirrors (static)
0044 Red guide line for the vehicle width includ-
ing the exterior mirrors, for current steer-
ing wheel angle (dynamic) 226
Driving systemsDriving and parking