2015 MERCEDES-BENZ M-Class Eco

Information for customers in Califor-
nia
Under California law you may be entitled to a replacement of your vehicle or a refund of thepurchase price or lease price, if after a rea-
sonable number of repair attempts
Mercedes-Benz USA, LLC and/or its author-
ized repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle,
whichever occurs first, a reasonable number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunc- tion results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven, that defect or malfunc-
tion has been subject to repair two or
more times, and you have directly noti-
fied Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc- tion of a less serious nature than cate-
gory (1) has been subject to repair four or
more times and you have directly notified us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Book-
let with you when you bring the vehicle to an authorized Mercedes-Benz Center. The ser-
vice advisor will record every service for you
in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure (USA) or the "Roadside Assis-
tance" section in the Service and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio. Change of address or change of own-
ership
In the event of a change of address, please
send us the "Notification of Address Change" in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372 )or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-
tacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in 26
Introduction

When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G
WARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R a heavy object strikes the undercarriage
or parts of the chassis
In situations like this, the body, the under-
carriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this way can unexpectedly fail or, in the case of
an accident, no longer withstand the strain
they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot parts of the exhaust system, they can catch
fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on con-
tinuing your journey you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
visit a qualified specialist workshop. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Oper-
ation is subject to the following two condi-
tions: 1) These devices may not cause harm-
ful interference, and 2) These devices must
accept any interference received, including
interference that may cause undesired oper-
ation. Changes or modifications not expressly
approved by the party responsible for com-
pliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, includ- ing interference that may cause undesired
operation of the device." Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at a qualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result, 28
Introduction

the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on your vehicle. This is especially the case for work relevant to safety.
Observe the notes in the Maintenance Book-
let.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work R
alterations, installation work and modifica-
tions
R work on electronic components Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv- ing your vehicle:
R the safety notes in this manual
R the Technical Data section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may affect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only: Introduction
29 Z

The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the "National Traffic and Motor Vehicle Safety Actof 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notify-
ing Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty. Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic information relating to vehicle operation, mal-functions, and user settings. This may include information about the performance or status
of various systems, including but not limited
to, engine, throttle, steering or brake sys-
tems, that is stored and can be read out with
suitable devices, particularly when the vehi-
cle is serviced. The data obtained is used to
properly diagnose and service your vehicle or to further optimize and develop vehicle func-
tions. COMAND/mbrace (Canada: TELEAID)
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle may be compiled through COMAND or the mbrace
system.
For additional information please refer to the COMAND User Manual and/or the mbrace
Terms and Conditions. Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in under-
standing how a vehicle’s systems performed
in certain crash or near crash-like situations,
such as during air bag deployment or when
hitting a road obstacle. The EDR is designed
to record data related to vehicle dynamics
and safety systems for a short period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
R how various systems in your vehicle are
operating
R whether or not the driver and passenger
seat belts are fastened
R how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R how fast the vehicle is traveling
This data can help provide a better under-
standing of the circumstances in which 30
Introduction

crashes and injuries occur. NOTE: EDR data is
recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under normal driving conditions andno personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of per-
sonal identification data routinely acquired
during a crash investigation.
Access to the vehicle and/or the EDR is nee-
ded to read data that is recorded by an EDR,
and special equipment is required. In addition
to the vehicle manufacturer, other parties
that have the special equipment, such as law enforcement, can read the information by
accessing the vehicle or the EDR.
EDR data may be used in civil and criminal
matters as a tool in accident reconstruction,
accident claims, and vehicle safety. Since the Crash Data Retrieval CDR tool that is used to
extract data from the EDR is commercially
available, Mercedes-Benz USA, LLC
("MBUSA") expressly disclaims any and all lia- bility arising from the extraction of this infor-
mation by unauthorized Mercedes-Benz per-
sonnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or,
if the vehicle is leased, without the consent of the lessee. Exceptions to this representation
include responses to subpoenas by law
enforcement; by federal, state or local gov-
ernment; in connection with or arising out of
litigation involving MBUSA or its subsidiaries
and affiliates; or, as required by law.
Warning: The EDR is a component of the Sup-
plemental Restraint System ("SRS") Module.
Tampering with, altering, modifying or remov- ing the EDR component may result in a mal-
function of the SRS Module and other sys-
tems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-emp-
ted. This means that in the event of such con- flict, the federal regulation governs. As of February 2013, 13 states have enacted laws
relating to EDRs. Information on copyright
General information
Information on license for free and open-
source software used in your vehicle and its
electronic components is available on the fol-
lowing website:
http://www.mercedes-benz.com/
opensource Introduction
31 Z

Center console
Center console, upper section
Function Page
0043
COMAND; see the separate
operating instructions 0044
0072
Seat heating 109
0087
008E
Seat ventilation 110
0085
008F
PARKTRONIC 217
0083
00A7
ECO start/stop func-
tion 162 Function Page
0084
002F
Hazard warning
lamps 124
006B
00730074PASSENGER
AIR BAG OFF indicator lamp 45
006C
00BB
ESP® 7338
Center consoleAt a glance

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 29). Panic alarm
X
To activate: press0033button 0043for at
least one second.
An alarm sounds and the exterior lighting
flashes.
X To deactivate: press0033button 0043
again.
or
X Insert the SmartKey into the ignition lock.
or X Press the KEYLESS-GO Start/Stop button.
The KEYLESS-GO key must be in the vehi-
cle. Occupant safety
Restraint system: introduction
The restraint system reduces the risk of occu-
pants hitting parts of the vehicle interior in the
event of an accident. Furthermore, the
restraint system may also reduce the forces
exerted on the vehicle occupants when an
accident occurs.
The restraint system includes:
R Seat belt system
R Air bags
R Child restraint system
R Child seat securing system
The components of the restraint system work
in conjunction with each other. They can only
offer the intended level of protection if all
vehicle occupants:
R are correctly wearing their seat belts.
(Y page 47)
R adjust their seat and head restraint prop-
erly (Y page 105).
The driver is also responsible for ensuring
that the steering wheel has been correctly
positioned. Observe the information relating
to the correct driver's seat position
(Y page 104).
Always ensure the air bag can inflate properly if deployed (Y page 50).
An air bag supplements a correctly fastened
seat belt and is an additional safety device
providing increased protection for vehicle
occupants in appropriate accident situations.
For example, if the protection already provi-
ded by a correctly fastened seat belt will suf-
fice, the air bags are not deployed. Further-
more, only the air bags that would increase
the degree of protection afforded to the vehi- cle occupants in the event of an accident are deployed. Seat belts and air bags generally do
not protect against objects penetrating the
vehicle from the outside.
Information on the restraint system operation can be found under "Triggering of belt ten-
sioners and air bags" (Y page 58).44
Occupant safetySafety

See “Children in the vehicle” for information
on children traveling with you as well as vehi-
cle restraint systems (Y page 61).Important safety notes
G
WARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify an air bag system to
accommodate a person with disabilities, con- tact an authorized Mercedes-Benz Center for
details. USA only: for further information con- tact our Customer Assistance Center at
1-800-FOR-MERCedes (1‑800‑ 367‑6372). Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and
at regular intervals while the engine is run-
ning. Therefore, malfunctions can be detec-
ted in good time.
The 0075 restraint system warning lamp in
the instrument cluster lights up when the igni- tion is switched on. It goes out no later than afew seconds after the engine is started. The
components of the restraint system are in
operational readiness.
A malfunction has occurred if the 0075
restraint system warning lamp:
R does not light up after the ignition is
switched on
R does not go out after a few seconds with
the engine running
R lights up again while the engine is running G
WARNING
If restraint system is malfunctioning, restraint system components may be triggered unin-
tentionally or might not be triggered at all in
the event of an accident with a high rate of
vehicle deceleration. This can affect the Emer- gency Tensioning Device or air bag, for exam-
ple. This poses an increased risk of injury or
even fatal injury.
Have the restraint system checked and
repaired in a qualified specialist workshop as
soon as possible. PASSENGER AIR BAG OFF indicator
lamp
PASSENGER AIR BAG OFF indicator lamp
0043
is part of the Occupant Classification System (OCS).
The PASSENGER AIR BAG OFF indicator lamp
informs you about the status of the front-
passenger front air bag.
If the PASSENGER AIR BAG OFF indicator
lamp:
R is lit : the front-passenger front air bag is
deactivated. They will then not be deployed
in the event of an accident.
R does not light up: the front-passenger
front air bag is enabled. If, in the event of an
accident, all deployment criteria are met,
the front-passenger front air bag is
deployed. Occupant safety
45Safety Z