2015 MERCEDES-BENZ GLK-CLASS SUV towing

be fastened to the vehicle's trailer cou-
pling, not to the bumper or the axle.
Leave enough play in the chains to make
tight cornering possible.
R a separate brake system for certain types
of trailer.
R a safety switch for braked trailers. Check
the specific legal requirements applicable
to your state.
If the trailer detaches from the towing vehi-
cle, the safety switch applies the trailer's
brakes.
! Do not connect the trailer's brake system
(if featured) to the hydraulic brake system
of the towing vehicle, as the latter is equip- ped with an anti-lock brake system. Doing
so will result in a loss of function of the
brake systems of both the vehicle and the
trailer.
iThe vehicle's wiring harness features a
connection to the brake indicator lamp.
X Make sure that the automatic transmission
is set to position P.
X Apply the vehicle's parking brake.
X Close all doors and the tailgate.
X Couple up the trailer.
X Establish all electrical connections.
Towing a trailer
There are numerous legal requirements con-
cerning the towing of a trailer, e.g. speed
restrictions. Make sure that your car/trailer
combination complies with the local regula-
tions:
R in your place of residence
R in the location to which you are driving
The police and local authorities can provide
reliable information.
Observe the following when towing a trailer:
R To gain driving experience and to become
accustomed to the new handling charac- teristics, you should practice the following
in a traffic-free location:
- cornering
- stopping
- backing up
R Before driving, check:
- the trailer tow hitch
- the safety switch for braked trailers
- the safety chains
- electrical connections
- the lights
- the wheels
R Adjust the exterior mirrors to provide an
unobstructed view of the rear section of the
trailer.
R If the trailer has electronically controlled
brakes, pull away carefully. Brake manually
using the brake controller and check
whether the brakes function correctly.
R Secure any objects on the trailer to prevent
the cargo from slipping when the vehicle is
in motion.
R When you couple up a trailer, check at reg-
ular intervals that the load is firmly secured. If the trailer is equipped with trailer lights
and brakes, check the trailer to ensure that
these are working.
R Bear in mind that the handling will be less
stable when towing a trailer than when driv-
ing without one. Avoid sudden steering
movements.
R The vehicle/trailer combination is heavier,
accelerates more slowly, has a decreased
gradient climbing capability and a longer
braking distance.
It is more susceptible to side winds and
requires more careful steering.
R If possible, avoid abrupt braking. Depress
the brake pedal moderately at first, so that
the trailer can activate its own brakes. Thenincrease the pressure on the brake pedal.
R If the automatic transmission repeatedly
shifts between gears on uphill or downhill
Towing a trailer215
Driving and parking
Z

gradients, shift to a lower gear using the
left-hand steering wheel paddle shifter.
A lower gear and lower speed reduce the
risk of engine failure.
R When driving downhill, shift to a lower gear
to utilize the engine's braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if
installed, the trailer brakes.
R If the coolant temperature increases dra-
matically while the air-conditioning system
is switched on, switch off the air-condition-
ing system.
Coolant heat can additionally be dissipated
by opening the windows and by setting the blower fan and the interior temperature to
maximum.
R When overtaking, pay particular attention
to the extended length of your vehicle/
trailer combination.
Due to the length of the vehicle/trailer
combination, you require additional road
space in relation to the vehicle you are
overtaking, before you can change back to
the original lane.
Decoupling a trailer
GWARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer if the overrun brake is engaged.
! Do not disconnect a trailer with an
engaged overrun brake. Otherwise, your
vehicle could be damaged by the rebound- ing of the overrun brake.
X Make sure that the automatic transmission
is set to position P.
X Apply the vehicle's parking brake. X
Close all doors and the tailgate.
X Apply the trailer's parking brake.
X Remove the trailer cable and decouple the
trailer.
Permissible trailer loads and drawbar
loads
Weight specifications
The gross trailer weight is calculated by add-
ing the weight of the trailer to the weight of
the load and equipment on the trailer.
You will find installing dimensions and loads
under "Technical data" ( Y page 381).
Loading a trailer
R
When loading the trailer, make sure that
neither the permissible gross weight of the
trailer nor the gross vehicle weight is
exceeded. The permissible gross vehicle
weight is indicated on the identification
plate on the B-pillar on the driver's side of
the vehicle.
You can find the maximum permissible val-
ues on the type plates of your vehicle and
the trailer. When calculating how much
weight the vehicle and trailer may carry,
pay attention to the respective lowest val-
ues.
R The trailer drawbar load on the ball coupling
must be added to the rear axle load to avoid exceeding the permissible gross axle
weight. The permissible gross vehicle
weight is indicated on the identification
plate on the B-pillar on the driver's side of
the vehicle.
iMercedes-Benz recommends a trailer
load where the trailer drawbar noseweight
accounts for 8% to 15% of the trailer's per-
missible gross weight.
216Towing a trailer
Driving and parking

iThe weight of other accessories, passen-
gers and loads reduces:
R the permissible trailer load
R the permissible noseweight that your
vehicle can tow
Checking the vehicle and trailer weight
RTo ensure compliance of the weight of the
towing vehicle and the trailer with the max-
imum permissible values, have the vehicle/
trailer combination (towing vehicle includ-
ing driver, passenger, load and fully laden
trailer) weighed on a calibrated weigh-
bridge.
R Check the gross axle weight rating of the
front and rear axles, the gross weight of the
trailer and trailer drawbar load.
Removing the ball coupling
X Observe the manufacturer's installation
instructions.
X Press the protective cap into the ball cou-
pling recess.
X Make sure that the protective cap is firmly
in place.
Storing the ball coupling
X Observe the manufacturer's installation
instructions.
Observe the loading guidelines ( Y page 274)
and the safety notes regarding stowage
spaces ( Y page 275).
Trailer power supply
The trailer socket of your vehicle is equipped
at the factory with a permanent power supply.
The permanent power supply is supplied via
trailer socket pin 4.
! You can connect accessories with a max-
imum power consumption of 240 W to the
permanent power supply.
You must not charge a trailer battery using the power supply.
The trailer's permanent power supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest.
A qualified specialist workshop can provide
more information about installing the trailer
electrics.
Towing a trailer217
Driving and parking
Z

XPress Roadside Assistance button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button : flashes while the call is active.
The multifunction display shows the
ConZ
necting Call message. The audio output
is muted.
If a connection can be made, the
Call ConZ
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
iThe audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y page 293).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual.
iThe system has not been able to initiate a
Roadside Assistance call, if:
R the indicator lamp for Roadside Assis-
tance call button : is flashing continu-
ously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone network is not available, for example.
The
Call Failed message appears in the
multifunction display.
X To end a call: press the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
MB Info call button
XPress MB Info call button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The multifunction display shows the
ConZ
necting Call message. The audio system
is muted.
If a connection can be made, the
Call ConZ
nected message appears in the multifunction
display.
290Features
Stowage and features

should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz.
Exterior care
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that the automatic transmis-
sion is in position N when washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0 . Otherwise, the vehicle might be damaged.
You can wash the vehicle in an automatic car wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind-shield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all coun-
tries concerned.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect- edly. There is a risk of an accident.
306Care
Maintenance and care

Useful information............................314
Where will I find...? ...........................314
Flat tire .............................................. 314
Battery (vehicle) ................................ 319
Jump-starting .................................... 323
Towing and tow-starting ..................325
Fuses .................................................. 328
313
Roadside Assistance

Useful information
iThis Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops ( Y page 27).
Where will I find...?
Vehicle tool kit
The vehicle tool kit can be found in the stow-
age well under the cargo compartment floor.
X To remove the cargo compartment
stowage tray/cover: lift up the cargo
compartment floor ( Y page 281).
X
Vehicles with a TIREFIT kit: lift up the
cargo compartment floor ( Y page 281).
X Remove stowage tray : in the direction of
the arrow.
X Remove cover ; in the direction of the
arrow.
X Use the TIREFIT kit ( Y page 316).
=Lug wrench
?Towing eye
AJack
BFuse allocation chart
CWheel bolts
DOne pair of gloves
ERatchet wrench
FTire inflation compressor
GValve extractor
HFolding wheel chock
Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
R MOExtended tires (tires with run-flat prop-
erties) ( Y page 315)
Vehicle preparation is not necessary on
vehicles with MOExtended tires
R a TIREFIT kit ( Y page 314)
R a collapsible spare wheel ( Y page 366)
Information on changing/mounting a wheel
( Y page 355).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 168).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
314Flat tire
Roadside Assistance

XFirst, remove the jumper cables from ground point A and negative terminal ?, then from
positive clamp ; and positive terminal =. Begin each time at the contacts on your own
vehicle first.
X Close cover : of positive terminal ; after removing the jumper cables.
X Have the battery checked at a qualified specialist workshop.
iJump-starting is not considered to be a normal operating condit ion.
iJumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop.
Towing and tow-starting
Important safety notes
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle
weight of your vehicle can be found on the
vehicle identification plate ( Y page 372).
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func-
tion in the following or other similar situa-
tions:
R when towing the vehicle
R in the car wash
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop but-
ton. Turn the SmartKey to position 2 in the
ignition lock and shift the automatic trans- mission to N. Then, turn the SmartKey back
to 0 and leave it in the ignition lock.
It is better to have the vehicle transported
than to have it towed away.
Towing and tow-starting325
Roadside Assistance
Z