2015 MERCEDES-BENZ GLK-Class Skid

the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCede s(1-800-367-6372 )or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel may cause damage to the catalytic con-
verter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Sports Utility Vehicle
G
WARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to theprevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
In a rollover crash, an unbelted person is sig- nificantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire. Introduction
25 Z

G
WARNING
If the 00730074 indicator lamp does not illuminate or remains out with the weight of a typical 12-
month-old child in a standard child restraint or less, or is unoccupied, on the front-passenger seat, do not transport a child on the front-passenger seat until the system has been repaired. PRE-SAFE
®
(anticipatory occupant
protection system)
Introduction PRE-SAFE
®
takes preemptive measures to
protect occupants in certain hazardous sit-
uations.
Important safety notes !
Make sure that there are no objects in the
footwell under or behind the seats when
moving the seats back. There is a risk that
the seats and/or the objects could be dam-
aged.
Despite your vehicle being equipped with the PRE-SAFE ®
system, the possibility of per-
sonal injuries occurring as a result of an acci-
dent cannot be eliminated.
Always adapt your driving style to suit the
prevailing road and weather conditions and
maintain a safe distance from the vehicle in
front. Drive carefully.
Function PRE-SAFE
®
intervenes:
R in emergency braking situations, e.g. when
BAS is activated.
R in critical driving situations, e.g. when phys-
ical limits are exceeded and the vehicle
understeers or oversteers severely.
R vehicles with the Driving Assistance
package: when BAS PLUS intervenes pow-
erfully or the radar sensor system detects
an imminent danger of collision in certain
situations. If you are driving faster than approximately
20 mph (30 km/h) PRE-SAFE
®
may take the
following measures in these situations:
R the front seat belts are pre-tensioned.
R vehicles with the memory function for
the front-passenger seat: the front-
passenger seat is adjusted if it is in an
unfavorable position.
R if the vehicle skids, the side windows are
closed so that only a small gap remains.
The panorama roof with power tilt/sliding
panel is completely closed.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pre-tensioning. All settings made by
PRE-SAFE ®
can then be reversed.
If the seat belt pre-tensioning is not reduced:
X Move the seat backrest or seat back
slightly when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. More
information about seat-belt adjustment can
be found under "Seat-belt adjustment"
(Y page 59). NECK-PRO head restraints/NECK-
PRO luxury head restraints
G
WARNING
The function of the head restraint may be
impaired if you:
R attach objects such as coat hangers to the
head restraints, for example
R use head restraint covers 54
Occupant safetySafety

Driving safety systems
Overview of driving safety systems
In this section, you will find information about the following driving safety systems:
R ABS (Anti-lock BrakingSystem)
R BAS (Brake AssistSystem)
R BAS PLUS (Brake Assist System Plus)
R ESP ®
(E lectronic StabilityProgram)
R EBD (Electronic Brake forceDistribution)
R PRE-SAFE ®
Brake Important safety notes
If you fail to adapt your driving style or
become distracted, the driving safety sys-
tems can neither reduce the risk of accident
nor override the laws of physics. Driving
safety systems are merely aids designed to
assist driving. You are responsible for the dis-
tance to the vehicle in front, for vehicle speed and for braking in good time. Always adapt
your driving style to suit the prevailing road,
weather and traffic conditions and maintain a
safe distance from the vehicle in front. Drive
carefully.
i The driving safety systems described only
work as effectively as possible when there
is adequate contact between the tires and
the road surface. Please pay special atten-
tion to the notes on tires, recommended
minimum tire tread depths, etc.
(Y page 332).
In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the driv-
ing safety systems described in this section work as effectively as possible. ABS (Anti-lock Braking System)
General information ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the vehi-
cle when braking.
The yellow 0025ABS warning lamp in the
instrument cluster lights up when the ignition is switched on. It goes out when the engine is
running.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 68). G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid- ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information on the ABS warning lamp (Y page 262) and
display messages which may be shown in the
instrument cluster (Y page 236).
ABS works from a speed of about 5 mph
(8 km/ h), regardless of road-surface condi-
tions. ABS works on slippery surfaces, even if
you only brake gently.
Brakes X
If ABS intervenes: continue to depress the
brake pedal vigorously until the braking sit- uation is over.
X To make a full brake application:
depress the brake pedal with full force.
If ABS intervenes when braking, you will feel a pulsing in the brake pedal. 68
Driving safety systemsSafety

Important safety notes
i
Observe the "Important safety notes" sec-
tion (Y page 68). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further driv- ing safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! If you test the parking brake using a brake
dynamometer, switch the ignition off.
Application of the brakes by ESP ®
may oth-
erwise destroy the brake system.
Vehicles without 4MATIC: observe the notes
on ESP ®
(Y page 327) when towing the vehi-
cle with a raised rear axle.
! Vehicles with 4MATIC: function or per-
formance tests may only be carried out on
a 2-axle dynamometer. Before you operate the vehicle on such a dynamometer, please
consult a qualified workshop. You could
otherwise damage the drive train or the
brake system.
ESP ®
is deactivated if the 00BBwarning lamp
in the instrument cluster lights up continu-
ously when the engine is running.
If the 00E5 warning lamp and the 00BBwarn-
ing lamp are lit continuously, ESP ®
is not
available due to a malfunction.
Observe the information on warning lamps
(Y page 264) and display messages which
may be shown in the instrument cluster
(Y page 236).
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly. Characteristics of ESP
® General information
If the
00E5 ESP warning lamp goes out before
beginning the journey, ESP ®
is automatically
active.
If ESP ®
intervenes, the 00E5ESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any circum-
stances.
X Only depress the accelerator pedal as far as
necessary when pulling away.
X Adapt your driving style to suit the prevail-
ing road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically when the vehicle
stops moving. The engine starts automati-
cally when the driver wants to pull away again.
ESP ®
remains in its previously selected sta-
tus. Example: if ESP®
was deactivated before
the engine was switched off, ESP ®
remains
deactivated when the engine is switched on
again.
Deactivating/activating ESP ® Important safety notes
i Observe the "Important safety notes" sec-
tion (Y page 68).
You can select between the following sta-
tuses of ESP:
R ESP ®
is activated.
R ESP ®
is deactivated. G
WARNING
If you deactivate ESP ®
, ESP ®
no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP ®
in the situations descri-
bed in the following. Driving safety systems
71Safety Z

It may be best to deactivate ESP
®
in the fol-
lowing situations:
R when using snow chains
R in deep snow
R on sand or gravel
i Activate ESP ®
as soon as the situations
described above no longer apply. ESP ®
will
otherwise not be able to stabilize the vehi-
cle if the vehicle starts to skid or a wheel
starts to spin.
! Avoid spinning the driven wheels for an
extended period with ESP ®
deactivated.
You could otherwise damage the drivetrain.
Deactivating/activating ESP ®X
To switch off: press button0043.
The 00BB ESP®
OFF warning lamp in the
instrument cluster lights up.
X To switch on: press button0043.
The 00BB ESP®
OFF warning lamp in the
instrument cluster goes out.
Characteristics when ESP ®
is deactivated
If ESP ®
is deactivated and one or more wheels
start to spin, the 00E5ESP®
warning lamp in
the instrument cluster does not flash. In such
situations, ESP ®
will not stabilize the vehicle.
If you deactivate ESP ®
:
R ESP ®
no longer improves driving stability.
R engine torque is restricted to a limited
degree and the drive wheels are able to
spin. The spinning of the wheels results in a cut-
ting action for better traction on loose sur-faces.
R traction control is still activated.
R PRE-SAFE ®
is no longer available, nor is it
activated if you brake firmly and ESP ®
intervenes.
R PRE-SAFE ®
Brake is no longer available, it
is also not activated if you brake firmly and
ESP ®
intervenes.
R ESP ®
still provides support when you
brake.
ESP ®
trailer stabilization G
WARNING
If road and weather conditions are poor,
trailer stabilization will not be able to prevent the vehicle/trailer combination from swerv-
ing. Trailers with a high center of gravity can
tip over before ESP ®
can detect this. There is
a risk of an accident.
Always adapt your driving style to the prevail- ing road and weather conditions.
If your vehicle with trailer (vehicle/trailer
combination) begins to lurch, you can only
stabilize the vehicle/trailer combination by
depressing the brake firmly.
In this situation, ESP ®
assists you and can
detect if the vehicle/trailer combination
begins to lurch. ESP ®
slows the vehicle down
by braking and limiting the engine output until the vehicle/trailer combination has stabi-
lized.
Trailer stabilization is active above speeds of
about 40 mph (65 km/h).
Trailer stabilization does not work if ESP ®
is
deactivated because of a malfunction. 72
Driving safety systemsSafety

EBD (electronic brake force distribu-
tion)
General information EBD monitors and controls the brake pres-
sure on the rear wheels to improve driving
stability while braking.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 68). G
WARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have the brake system checked at a qualified spe-
cialist workshop.
Observe information regarding indicator and
warning lamps (Y page 262) as well as dis-
play messages (Y page 237). PRE-SAFE
®
Brake
General information i
Observe the "Important safety notes" sec-
tion (Y page 68).
PRE-SAFE ®
Brake is only available in vehicles
with DISTRONIC PLUS.
For PRE-SAFE ®
Brake to assist you when driv-
ing, the radar sensor system must be opera-
tional.
With the help of the radar sensor system,
PRE-SAFE ®
Brake can detect obstacles that
are in front of your vehicle for an extended
period of time.
PRE-SAFE ®
Brake can help you to minimize
the risk of a collision with a vehicle ahead, and reduce the effects of such a collision. If PRE-
SAFE ®
Brake has detected a risk of collision,
you will be warned visually and acoustically as well as by automatic braking. PRE-SAFE
®
Brake cannot prevent a collision without your intervention.
Important safety notes G
WARNING
PRE-SAFE ®
Brake will initially brake your vehi-
cle by a partial application of the brakes if a
danger of collision is detected. There may be
a collision unless you also brake. Automatic
emergency braking cannot prevent a colli-
sion. There is a risk of an accident.
Always apply the brakes yourself and try to
take evasive action. G
WARNING
PRE-SAFE ®
Brake cannot always clearly iden-
tify objects and complex traffic conditions.
In these cases, PRE-SAFE ®
Brake may:
R give an unnecessary warning and then
brake the vehicle
R not give a warning or intervene
There is a risk of an accident.
Always pay particular attention to the traffic
situation and be ready to brake, especially if
PRE-SAFE ®
Brake warns you. Terminate the
intervention in a non-critical driving situation.
In order to maintain the appropriate distance
to the vehicle in front and thus prevent a col- lision, you must apply the brakes yourself. G
WARNING
PRE-SAFE ®
Brake does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
As a result, PRE-SAFE ®
Brake may neither
give warnings nor intervene in all critical sit-
uations. There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. Driving safety systems
73Safety Z

0044 Neutral
Do not shift the transmission to
N
while driving. The transmission
could otherwise be damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to posi-
tion Nif the vehicle is in danger of
skidding, e.g. on icy roads.
! Rolling in neutral
Ncan damage
the drive train. 003A Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Driving tips
Changing gear The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D. This automatic gearshift-
ing behavior is determined by:
R the selected drive program (Y page 159)
R the position of the accelerator pedal
(Y page 159)
R the road speed
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts Kickdown Use kickdown for maximum acceleration.
X Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a
lower gear depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Towing a trailer X
When traveling downhill, switch to a lower
gear if the automatic transmission con-
stantly switches between two gears.
X Engaging a lower gear and reducing the
speed reduces the risk of the engine over-
heating. Program selector button
General notes The program selector button allows you to
choose between different driving character-
istics. Program selector button
E
Economy Comfortable, economical
driving
S
Sport Sporty driving style
X
Press program selector button 0043repeat-
edly until the letter for the desired drive Automatic transmission
159Driving and parking Z

Vehicles with automatic transmission
X
Apply the parking brake firmly.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0in the igni-
tion lock and remove it.
The immobilizer is activated.
i The SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO X Press the Start/Stop button (Y page 149).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i When the driver's door is closed, this cor-
responds to SmartKey position 1. When the
driver's door is open, this corresponds to
SmartKey position 0: "SmartKey removed".
i In the event of an emergency, the engine
can be turned off while the vehicle is in
motion by pressing and holding the Start/
Stop button for three seconds. Parking brake
G
WARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi- cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine. In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking
brake, the brake lamps will not light up. X
To apply: depress parking brake 0044firmly.
When the engine is running, the 0027(USA
only) or 004D(Canada only) indicator lamp
lights up in the instrument cluster.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle 0043.
When the ignition is switched on or the
engine is running, the 0027(USA only) or
004D (Canada only) indicator lamp goes out
in the instrument cluster. Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
X Connect a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as a result of lack of use. Parking
169Driving an d parking Z