is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator when
starting the engine.
General notes i
Vehicles with a gasoline engine:
the
catalytic converter is preheated for up to
30 seconds after a cold start. The sound of the engine may change during this time.
Automatic transmission X
Shift the transmission to position P.
The transmission position display in the
multifunction display shows P.
i You can also start the engine when the
transmission is in position N.
Starting procedure with the SmartKey i
To start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
X To start a gasoline engine: turn the
SmartKey to position 3in the ignition lock (Y
page 149) and release it as soon as the
engine is running.
X To start a diesel engine: turn the Smart-
Key to position 2in the ignition lock
(Y page 149).
The 0028 preglow indicator lamp in the
instrument cluster lights up.
X When the 0028preglow indicator lamp
goes out, turn the SmartKey to position 3
(Y page 149) and release it as soon as the
engine is running.
i You can start the engine without preglow
if the engine is warm.
Using KEYLESS-GO to start the engine You can start the engine if a valid SmartKey
with the integrated KEYLESS-GO function is in
the vehicle. Always take the SmartKey with
you when leaving the vehicle, even if you only
leave it for a short time. Pay attention to the
important safety notes.
i The Start/Stop button can be used to
start the vehicle without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the vehi-
cle.
X Depress the brake pedal and keep it
depressed.
X To start a gasoline engine: press the
Start/Stop button once (Y page 149).
The engine starts.
X To start a diesel engine: press the Start/
Stop button once (Y page 149).
Preglow is activated and the engine starts. Pulling away
Automatic transmission G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R, Driving
151Driving and parking
Z
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
i It is only possible to shift the transmission
from position Pto the desired position if
you depress the brake pedal. Only then is
the parking lock released. If the brake
pedal is not depressed, the DIRECT SELECT
lever can still be moved but the parking lock remains engaged.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R.
X Release the parking brake (Y page 169).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
! If a warning tone sounds and the
Release Park. Brake Release Park. Brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake.
i The vehicle locks centrally once you have
pulled away. The locking knobs in the doors drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic lock-
ing feature (Y page 232).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill start assist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient. It
holds the vehicle for a short time after you
have removed your foot from the brake pedal. This gives you enough time to move your footfrom the brake pedal to the accelerator pedal and to depress it before the vehicle begins to
roll. G
WARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
X Take your foot off the brake pedal.
The vehicle is then held for about a second.
X Pull away.
Hill start assist is not active if: R you are pulling away on a level road or on a
downhill gradient.
R the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning. ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is stop-
ped under certain conditions.
The engine starts automatically when the
driver wants to pull away again. The ECO
start/stop function thereby helps you to
reduce the fuel consumption and emissions
of your vehicle.
Important safety notes G
WARNING
If the engine is switched off automatically and you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving. There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away. 152
DrivingDriving an
d parking
Problems with the engine
Problem
Possible causes/consequences and
0050
0050Solutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the SmartKey back to position 0in the ignition lock before
attempting to start the engine again.
or
X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 150). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 323).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Driving
155Driving and parking Z
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Using the SmartKey: R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the electric parking brake is applied,
release it.
R Switch off the ignition and leave the Smart-
Key in the ignition lock.
Using KEYLESS-GO:
R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Engage park position P.
R Release the brake pedal.
R Remove the Start/Stop button from the
ignition lock.
R Insert the SmartKey into the ignition lock.
R Switch on the ignition.
R Depress the brake pedal and keep it
depressed. R
Shift to neutral N.
R Release the brake pedal.
R If the electric parking brake is applied,
release it.
R Switch off the ignition and leave the Smart-
Key in the ignition lock.
Engaging drive position D X
If the transmission is in position Ror N:
push the DIRECT SELECT lever down past
the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever down past the first point of
resistance. Transmission positions
0045 Park position
Do not shift the transmission into
position
P(Y page 168) unless the
vehicle is stationary. The parking
lock should not be used as a brake when parking. Always apply the
parking brake in addition to the
parking lock in order to secure the
vehicle.
If the vehicle electronics are mal-
functioning, the transmission may
be locked in position P. Have the
vehicle electronics checked imme-
diately at a qualified specialist
workshop.
The automatic transmission shifts
to Pautomatically if you:
R remove the SmartKey
R switch off the engine when in R
or Dand open one of the front
doors 0046 Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. 158
Automatic transmissionDriving and parking
Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans- mitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey in
position 0or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. 162
RefuelingDriving and parking
Opening the fuel filler flap
0043
To open the fuel filler flap
0044 To insert the fuel filler cap
0087 Tire pressure table
0085 Fuel type to be used
X Switch the engine off.
X Remove the SmartKey from the ignition
lock.
X KEYLESS-GO: open the driver’s door.
This corresponds to SmartKey position 0:
"SmartKey removed".
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow 0043.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler flap counter-clockwise
and remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of fuel filler flap 0044.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
i Vehicles with a diesel engine: the filler
neck is designed for refueling at diesel fill-
ing pumps.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out. Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
i Close the fuel filler flap before locking the
vehicle.
i If you are driving with the fuel filler cap
open, the 00B6reserve fuel warning lamp
flashes. A message appears in the multi-
function display (Y page 249).
In addition, the 00B9Check Engine warning
lamp may light up (Y page 267).
For further information on warning and indi- cator lamps in the instrument cluster, see
(Y page 267). 164
RefuelingDriving and parking
Problems with fuel and the fuel tank
Problem
Possible causes/consequences and
0050
0050Solutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire. X Turn the SmartKey to position 0in the ignition lock and remove
it immediately (Y page 149).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 149).
X Start the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
X Turn the ignition on again for approximately ten seconds
(Y page 149).
X Start the engine again continuously for up to ten seconds until it
runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.
X Unlock the vehicle (Y page 78).
or X Unlock the vehicle using the mechanical SmartKey (Y page 80).The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X Consult a qualified specialist workshop. Refueling
165Driving and parking Z
residues crystallize after time and contam-
inate the affected surfaces.
! DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to
the fuel tank, this can lead to engine dam-
age.
! Only screw on the DEF refill bottle hand-
tight. It could otherwise be damaged.
The DEF filler neck is under the cargo com-
partment floor.
X Switch the ignition off.
X Open the tailgate.
X Lift up the cargo compartment floor
(Y page 314). X
Turn DEF cap 0043counter-clockwise and
remove it. X
Turn DEF filler cap 0044counter-clockwise
and open it.
Filler cap 0044is secured with a plastic strip. X
Unscrew the protective cap from DEF refill
bottle 0087.
X Set DEF refill bottle 0087as shown on the
filler neck and screw it on hand-tight.
X Press DEF refill bottle 0087downward.
The DEF tank is filled. This may take up to
one minute.
i To top up between service intervals, fill
the DEF tank with approximately 1 gal
(3.8 l) of DEF. 1 gal (3.8 l)DEF is equivalent
to approximately 2 DEF refill bottles. Then
have the DEF supply checked at a qualified specialist workshop and completely refilled
if necessary.
X Release DEF refill bottle 0087.
When DEF refill bottle 0087is no longer
pressed down, filling stops. DEF refill bottle 0087 can be removed when it has been only
partially emptied.
X Turn DEF refill bottle 0087counter-clockwise
and remove it.
X Place DEF filler cap 0044on the filler neck and
turn it clockwise. Refueling
167Driving and parking Z