
Problems with the rear window defroster
Problem
Possible causes/consequences and
0050
0050Solutions The rear window
defroster has deactiva-
ted prematurely or can-
not be activated. The battery has not been sufficiently charged.
X Switch off any consumers that are not required, e.g. reading
lamps, interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window
defroster can be activated again. Activating/deactivating air-recircula-
tion mode
General notes You can deactivate the flow of fresh air if
unpleasant odors are entering the vehicle
from outside. The air already inside the vehi-
cle will then be recirculated.
If you switch on air-recirculation mode, the
windows can fog up more quickly, in particu-
lar at low temperatures. Only use air-recircu-
lation mode briefly to prevent the windows
from fogging up.
Activating/deactivating X
Turn the SmartKey to position 2in the igni-
tion lock (Y page 149).
X To activate: press the0072button.
The indicator lamp in the 0072button lights
up.
i In the event of high pollution levels 10
or at
high outside temperatures, air-recircula-
tion mode is automatically activated. When
air-recirculation mode is activated auto-
matically, the indicator lamp in the 0072
button is not lit.
Outside air is added after about
30 minutes.
X To deactivate: press the0072button.
The indicator lamp in the 0072button goes
out. i
Air-recirculation mode deactivates auto-
matically:
R after approximately five minutes at out-
side temperatures below approximately
41 ‡ (5 †)
R after approximately five minutes if cool-
ing with air dehumidification is deactiva-
ted
R after approximately 30 minutes at out-
side temperatures above approximately
41 ‡ (5 †) if the "Cooling with air dehu-
midification" function is activated Activating/deactivating the residual
heat function
General notes The residual heat function is only available in
vehicles for Canada with 3-zone automatic
climate control.
It is possible to make use of the residual heat
of the engine to continue heating the vehicle
for approximately 30 minutes after the engine
has been switched off. The heating time
depends on the set interior temperature.
i The blower will run at a low speed regard-
less of the airflow setting.
i If you activate the residual heat function
at high temperatures, only the ventilation
will be activated. The blower runs at
medium speed.
10 3-zone automatic climate control only. Operating the climate control systems
143Climate control

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 27). Notes on breaking-in a new vehicle
Important safety notes
The sensor system of some driving and driv-
ing safety systems adjusts automatically
while a certain distance is being driven after
the vehicle has been delivered or after
repairs. Full system effectiveness is not
reached until the end of this teach-in proce-
dure.
New and replaced brake pads and discs only
reach their optimum braking effect after sev-
eral hundred kilometers of driving. Compen-
sate for this by applying greater force to the
brake pedal. The first 1000 miles (1500 km)
The more you look after the engine when it is
new, the more satisfied you will be with its
performance in the future.
R You should therefore drive at varying vehi-
cle and engine speeds for the first
1000 miles (1500 km).
R Ideally, for the first 1000 miles (1500 km),
drive in program E.
R Avoid heavy loads, e.g. driving at full throt-
tle, during this period. R
Change gear in good time, before the tach-
ometer needle is 00C3of the way to the red
area of the tachometer.
R Do not manually shift to a lower gear to
brake the vehicle.
R Try to avoid depressing the accelerator
pedal beyond the point of resistance (kick-
down).
After 1000 miles (1500 km), you can increase
the engine speed gradually and accelerate
the vehicle to full speed.
i You should also observe these notes on
breaking in if the engine or parts of the drive train on your vehicle have been replaced.
i Always observe the respective speed lim-
its. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another. G
WARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. 148
DrivingDriving and parking

G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train. SmartKey positions
SmartKey 005A
To remove the SmartKey
(shift the transmission to position P)0047
Power supply for some consumers, such
as the windshield wipers
0048 Ignition (power supply for all consumers)
and drive position
0049 To start the engine
The steering is locked when you remove the
SmartKey from the ignition lock.
i The SmartKey can be turned in the igni-
tion lock even if it is not the correct Smart- Key for the vehicle. The ignition is not
switched on. The engine cannot be started.
KEYLESS-GO General notes
R Do not keep the KEYLESS-GO key:
- with electronic devices, e.g. a mobile
phone or another SmartKey
- with metallic objects, e.g. coins or metal
foil
- inside metallic objects, e.g. a metal case
This can impair the functionality of the KEY-
LESS-GO key.
Vehicles with KEYLESS-GO are equipped with
a SmartKey featuring an integrated KEYLESS- GO function and a detachable Start/Stop but-
ton.
The Start/Stop button must be inserted in the ignition lock and the SmartKey must be in the
vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
SmartKey positions in the ignition lock. This is only the case if you are not depressing the
brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
The Start/Stop button can be removed from
the ignition lock. Then, you can insert the
SmartKey into the ignition lock.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. You should, however, Driving
149Driving and parking Z

always take the SmartKey with you when
leaving the vehicle. The vehicle can be star-
ted with the Start/Stop button if the Smart-
Key is in the vehicle. Electrically powered
equipment can be operated. 0043
Start/Stop button
0044 Ignition lock
X Insert Start/Stop button 0043into ignition
lock 0044.
i When you insert Start/Stop button
0043
into ignition lock 0044, the system needs
approximately 2 seconds recognition time.
You can then use Start/Stop button 0043.Start/Stop button
0087
USA only
0085 Canada only
If Start/Stop button 0043has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
X To switch on the power supply: press
Start/Stop button 0043once.
You can now activate the windshield wip-
ers, for example. i
If you then open the driver's door when in
this position, the power supply is deactiva-
ted.
X To switch on the ignition: press Start/
Stop button 0043twice.
i The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button 0043once
when in this position.
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light up. If an indicator lamp does not go out afterstarting the engine or lights up while driving,
see (Y page 262). Starting the engine
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There 150
DrivingDriving and parking

is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator when
starting the engine.
General notes i
Vehicles with a gasoline engine:
the
catalytic converter is preheated for up to
30 seconds after a cold start. The sound of the engine may change during this time.
Automatic transmission X
Shift the transmission to position P.
The transmission position display in the
multifunction display shows P.
i You can also start the engine when the
transmission is in position N.
Starting procedure with the SmartKey i
To start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
X To start a gasoline engine: turn the
SmartKey to position 3in the ignition lock (Y
page 149) and release it as soon as the
engine is running.
X To start a diesel engine: turn the Smart-
Key to position 2in the ignition lock
(Y page 149).
The 0028 preglow indicator lamp in the
instrument cluster lights up.
X When the 0028preglow indicator lamp
goes out, turn the SmartKey to position 3
(Y page 149) and release it as soon as the
engine is running.
i You can start the engine without preglow
if the engine is warm.
Using KEYLESS-GO to start the engine You can start the engine if a valid SmartKey
with the integrated KEYLESS-GO function is in
the vehicle. Always take the SmartKey with
you when leaving the vehicle, even if you only
leave it for a short time. Pay attention to the
important safety notes.
i The Start/Stop button can be used to
start the vehicle without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the vehi-
cle.
X Depress the brake pedal and keep it
depressed.
X To start a gasoline engine: press the
Start/Stop button once (Y page 149).
The engine starts.
X To start a diesel engine: press the Start/
Stop button once (Y page 149).
Preglow is activated and the engine starts. Pulling away
Automatic transmission G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R, Driving
151Driving and parking
Z

the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
i It is only possible to shift the transmission
from position Pto the desired position if
you depress the brake pedal. Only then is
the parking lock released. If the brake
pedal is not depressed, the DIRECT SELECT
lever can still be moved but the parking lock remains engaged.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R.
X Release the parking brake (Y page 169).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
! If a warning tone sounds and the
Release Park. Brake Release Park. Brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake.
i The vehicle locks centrally once you have
pulled away. The locking knobs in the doors drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic lock-
ing feature (Y page 232).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill start assist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient. It
holds the vehicle for a short time after you
have removed your foot from the brake pedal. This gives you enough time to move your footfrom the brake pedal to the accelerator pedal and to depress it before the vehicle begins to
roll. G
WARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
X Take your foot off the brake pedal.
The vehicle is then held for about a second.
X Pull away.
Hill start assist is not active if: R you are pulling away on a level road or on a
downhill gradient.
R the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning. ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is stop-
ped under certain conditions.
The engine starts automatically when the
driver wants to pull away again. The ECO
start/stop function thereby helps you to
reduce the fuel consumption and emissions
of your vehicle.
Important safety notes G
WARNING
If the engine is switched off automatically and you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving. There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away. 152
DrivingDriving an
d parking

General notes
If the engine has been switched off automat-
ically by the ECO start/stop function, the
00A7 symbol is shown in the multifunction
display.
Every time you switch on the engine using the SmartKey or the Start/Stop button, the ECO
start/stop function is activated.
Automatic engine switch-off If the vehicle is braked to a standstill in
Dor N,
the ECO start/stop function switches off the engine automatically.
The ECO start/stop function is operational
when:
R the indicator lamp in the ECO button is lit
green.
R the outside temperature is within the range
that is suitable for the system.
R the engine is at normal operating temper-
ature.
R the set temperature for the vehicle interior
has been reached.
R the battery is sufficiently charged.
R the system detects that the windshield is
not fogged up when the air-conditioning
system is switched on.
R the hood is closed.
R the driver's door is closed and the driver's
seat belt is fastened.
i All of the vehicle's systems remain active
when the engine is stopped automatically.
i The HOLD function can also be activated
if the engine has been switched off auto-
matically. It is then not necessary to con-
tinue applying the brakes during the auto-
matic stop phase. When you depress the
accelerator pedal, the engine starts auto-
matically and the braking effect of the
HOLD function is deactivated.
i The engine can be switched off automat-
ically a maximum of four times (first stop
and three subsequent stops) in succession. Automatic engine start The engine starts automatically if:
R you switch off the ECO start/stop function
by pressing the ECO button.
R in transmission position Dor Nthe brake
pedal is released and the HOLD function is not active.
R you depress the accelerator pedal.
R you engage reverse gear R.
R you move the transmission out of position
P.
R you unfasten your seat belt or open the
driver's door.
R the vehicle starts to roll.
R the brake system requires this.
R the temperature in the vehicle interior devi-
ates from the set range.
R the system detects moisture on the wind-
shield when the air-conditioning system is
switched on.
R the battery's condition of charge is too low.
i Shifting the transmission to position
P
does not start the engine.
Deactivating/activating the ECO start/
stop function ECO button
X To switch off: press button0043.
Indicator lamp 0044goes out.
X To switch on: press button0043.
Indicator lamp 0044lights up. Driving
153Driving and parking Z

Problems with the engine
Problem
Possible causes/consequences and
0050
0050Solutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the SmartKey back to position 0in the ignition lock before
attempting to start the engine again.
or
X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 150). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 323).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Driving
155Driving and parking Z