2015 MERCEDES-BENZ GLK-Class Shift

R
Only use jumper cables which have a sufficient cross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the battery slightly.
R Make sure that the two vehicles do not touch.
Make sure that:
R the jumper cables are not damaged.
R bare parts of the terminal clamp do not come into contact with other metal parts while the
jumper cables are connected to the battery.
R the jumper cables cannot come into contact with parts such as the V-belt pulley or the fan.
These parts move when the engine is started and while it is running.
X Apply the parking brake firmly.
X Shift the automatic transmission to position P.
X Switch off all electrical consumers, e.g. rear window defroster, lighting, etc.
X Open the hood. Position number
0084identifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Slide cover 0043of positive terminal 0044in the direction of the arrow.
X Connect positive terminal 0044on your vehicle to positive terminal 0087of donor battery 0084
using the jumper cable, beginning with your own battery.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal 0085of donor battery 0084to ground point 0083of your vehicle using
the jumper cable, connecting the jumper cable to battery of other vehicle 0084first.
X Start the engine.
X Before disconnecting the jumper cables, let the engine run for several minutes. 324
Jump-startingBreakdown assistance

X
First, remove the jumper cables from ground point 0083and negative terminal 0085, then from
positive clamp 0044and positive terminal 0087. Begin each time at the contacts on your own
vehicle first.
X Close cover 0043of positive terminal 0044after removing the jumper cables.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle
weight of your vehicle can be found on the
vehicle identification plate (Y page 372).
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash !
The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop but-
ton. Turn the SmartKey to position 2in the
ignition lock and shift the automatic trans- mission to N. Then, turn the SmartKey back
to 0and leave it in the ignition lock.
It is better to have the vehicle transported
than to have it towed.
The automatic transmission must be in posi-
tion Nwhen the vehicle is being towed. Towing and tow-starting
325Breakdown assistance Z

The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot shift the automatic transmission to
position N
i Disarm the automatic locking feature
before the vehicle is towed (Y page 85). You
could otherwise be locked out when push-
ing or towing the vehicle. Installing/removing the towing eye
Installing the towing eye G
WARNING
The exhaust tail pipe may be very hot. There is
a risk of burns when removing the rear cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover.
Vehicles with a trailer tow hitch: if you intend to use the vehicle for towing, install the ball
coupling and connect the towbar to it
(Y page 214).
X Remove the towing eye from the vehicle
tool kit (Y page 314).
The brackets for the screw-in towing eyes are
located in the bumpers. For vehicles without
a trailer tow hitch, they are at the front and at
the rear, under the covers. For vehicles with
trailer tow hitch, it is located under the cover. Vehicles without the AMG Sports package
Vehicles with the AMG Sports package
X Press the mark on cover 0043inwards in the
direction of the arrow.
Rear bumpers on vehicles with the AMG
Sports package: lift up cover 0043from the
bumper by inserting a round, blunt object
into the recess.
X Take cover 0043off the opening.
X Screw in and tighten the towing eye clock-
wise to the stop.
Removing the towing eye X
Unscrew and remove the towing eye.
X Attach cover 0043to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. 326
Towing and tow-startingBreakdown assistance

Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 325).
X Switch on the hazard warning lamps
(Y page 119).
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of direc- tion. In this case, only the indicator lamps
for the direction of travel flash. After reset- ting the combination switch, the hazard
warning lamp starts flashing again.
X Turn the SmartKey to position 2in the igni-
tion lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake. Towing the vehicle with the rear axle
raised
Only possible for vehicles without
4MATIC.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 325).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system.
X Bring the front wheels into the straight-
ahead position.
X Switch on the hazard warning lamps
(Y page 119). X
Turn the SmartKey to position 0in the igni-
tion lock and remove the SmartKey from
the ignition lock.
X When leaving the vehicle, take the Smart-
Key or the KEYLESS-GO key with you. Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or trans- porter if you wish to transport it.
X Turn the SmartKey to position 2in the igni-
tion lock.
X Shift the automatic transmission to posi-
tion N.
As soon as the vehicle has been loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Shift the automatic transmission to posi-
tion P.
X Turn the SmartKey to position 0in the igni-
tion lock and remove the SmartKey from
the ignition lock.
X Secure the vehicle.
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged. Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
If the vehicle has transmission damage or
damage to the front or rear axle, have it trans-
ported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's Towing and tow-starting
327Breakdown assistance Z