
If the indicator lamp on the ECO button is off,
the ECO start/stop function has been deac-
tivated manually or as the result of a mal-
function. 154
DrivingDriving and parking

Problems with the engine
Problem
Possible causes/consequences and
0050
0050Solutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the SmartKey back to position 0in the ignition lock before
attempting to start the engine again.
or
X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 150). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 323).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Driving
155Driving and parking Z

Transmission position and drive pro-
gram display !
If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether the desired transmission position is
engaged. Ideally, you should select trans-
mission position Dand drive program Eor
S. 0043
Transmission position display
0044 Drive program display
The current transmission position and drive
program appear in the multifunction display.
i The arrows in the transmission position
display show how and into which transmis-
sion positions you can change using the
DIRECT SELECT lever.
Engaging park position P !
If the engine speed is too high or the vehi-
cle is moving, do not shift the automatic
transmission directly from Dto R, from Rto
D or directly to P. The automatic transmis-
sion could otherwise be damaged.
X Push the DIRECT SELECT lever in the direc-
tion of arrow P. Engaging park position P automatically Park position
Pis automatically engaged if:
R you switch off the engine using the Smart-
Key and remove the SmartKey.
R you switch off the engine using the Start/
Stop button and open one of the front
doors.
R you open the driver's door when the vehicle
is stationary or driving at very low speed
and the transmission is in position Dor R.
Engaging reverse gear R !
Only shift the automatic transmission to
R
when the vehicle is stationary.
X If the transmission is in position Dor N:
push the DIRECT SELECT lever up past the
first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up past the first point of
resistance.
Shifting to neutral N X
If the transmission is in position Dor R:
push the DIRECT SELECT lever up or down to the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up or down to the first point of resistance.
If the engine has been switched off, the auto-
matic transmission automatically shifts to N.
Remaining in neutral N
If the automatic transmission is to remain in
neutral N, e.g. for washing the vehicle in car
washes with a towing device, please observe
the following instructions: Automatic transmission
157Driving and parking Z

G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Using the SmartKey: R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the electric parking brake is applied,
release it.
R Switch off the ignition and leave the Smart-
Key in the ignition lock.
Using KEYLESS-GO:
R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Engage park position P.
R Release the brake pedal.
R Remove the Start/Stop button from the
ignition lock.
R Insert the SmartKey into the ignition lock.
R Switch on the ignition.
R Depress the brake pedal and keep it
depressed. R
Shift to neutral N.
R Release the brake pedal.
R If the electric parking brake is applied,
release it.
R Switch off the ignition and leave the Smart-
Key in the ignition lock.
Engaging drive position D X
If the transmission is in position Ror N:
push the DIRECT SELECT lever down past
the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever down past the first point of
resistance. Transmission positions
0045 Park position
Do not shift the transmission into
position
P(Y page 168) unless the
vehicle is stationary. The parking
lock should not be used as a brake when parking. Always apply the
parking brake in addition to the
parking lock in order to secure the
vehicle.
If the vehicle electronics are mal-
functioning, the transmission may
be locked in position P. Have the
vehicle electronics checked imme-
diately at a qualified specialist
workshop.
The automatic transmission shifts
to Pautomatically if you:
R remove the SmartKey
R switch off the engine when in R
or Dand open one of the front
doors 0046 Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. 158
Automatic transmissionDriving and parking

Vehicles with automatic transmission
X
Apply the parking brake firmly.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0in the igni-
tion lock and remove it.
The immobilizer is activated.
i The SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO X Press the Start/Stop button (Y page 149).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i When the driver's door is closed, this cor-
responds to SmartKey position 1. When the
driver's door is open, this corresponds to
SmartKey position 0: "SmartKey removed".
i In the event of an emergency, the engine
can be turned off while the vehicle is in
motion by pressing and holding the Start/
Stop button for three seconds. Parking brake
G
WARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi- cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine. In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking
brake, the brake lamps will not light up. X
To apply: depress parking brake 0044firmly.
When the engine is running, the 0027(USA
only) or 004D(Canada only) indicator lamp
lights up in the instrument cluster.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle 0043.
When the ignition is switched on or the
engine is running, the 0027(USA only) or
004D (Canada only) indicator lamp goes out
in the instrument cluster. Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
X Connect a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as a result of lack of use. Parking
169Driving an d parking Z

When a parking space has been detected, an
arrow towards the right or the left also
appears. By default, Active Parking Assist
only displays parking spaces on the front-
passenger side. Parking spaces on the driv-
er's side are displayed as soon as the turn
signal on the driver's side is activated. When
parking on the driver's side, this must remain
switched on until you acknowledge the use of Active Parking Assist by pressing the 0076
button on the multifunction steering wheel.
A parking space is displayed while you are
driving past it, and until you are approx-
imately 50 ft (15 m) away from it.
Parking G
WARNING
Active Parking Assist merely aids you by inter- vening actively in the steering. If you do not
brake there is a risk of an accident.
Always apply the brakes yourself when
maneuvering and parking.
X Stop the vehicle when the parking space
symbol shows the desired parking space in
the instrument cluster.
X Shift the transmission to position R.
The Start Park Assist? Yes: OK No:
Start Park Assist? Yes: OK No:
0038 message appears in the multifunction
display.
X To cancel the procedure: press the0038
button on the multifunction steering wheel or pull away.
or
X To park using Active Parking Assist:
press the 0076button on the multifunction
steering wheel.
The Park Assist Active Accelerate
Park Assist Active Accelerate
and and Brake
Brake Observe
Observe Surroundings
Surroundings mes-
sage appears in the multifunction display.
X Let go of the multifunction steering wheel.
X Back up the vehicle, being ready to brake at
all times. When backing up, drive at a speed below approximately 6 mph (10 km/h). Otherwise Active Parking Assist will be can-
celed.
i In tight parking spaces, you will achieve
the best parking results by backing up as
far as possible. When doing so, also
observe the PARKTRONIC messages.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
Maneuvering may be required in tight park-
ing spaces.
The Park Assist Active Select D
Park Assist Active Select D
Observe Observe Surroundings
Surroundings message appears in
the multifunction display.
X Shift the transmission to position Dwhile
the vehicle is stationary.
Active Parking Assist immediately steers in
the other direction.
The Park Assist Active Accelerate Park Assist Active Accelerate
and
and Brake
Brake Observe
Observe Surroundings
Surroundings mes-
sage appears in the multifunction display.
i You will achieve the best results by wait-
ing for the steering procedure to complete before pulling away.
X Drive forwards and be ready to brake at all
times.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
The Park Assist Active Select R
Park Assist Active Select R
Observe
Observe Surroundings
Surroundings message appears in
the multifunction display.
X Further transmission shifts may be neces-
sary.
As soon as the parking procedure is com-
plete, the Park Assist Disabled Park Assist Disabled message
appears and a warning tone sounds. Active
Parking Assist no longer supports you with
steering interventions. When Active Parking
Assist is finished, you must steer again your-
self. PARKTRONIC is still available.
X Maneuver if necessary.
X Always observe the warning messages dis-
played by PARKTRONIC (Y page 187). Driving systems
191Driving and parking Z

Parking tips:
R The way your vehicle is positioned in the
parking space after parking is dependent
on various factors. These include the posi-
tion and shape of the vehicles parked in
front and behind it and the conditions of the location. It may be the case that Active
Parking Assist guides you too far into a
parking space, or not far enough into it. In
some cases, it may also lead you across or
onto the curb. If necessary, you should can- cel the parking procedure with Active Park-
ing Assist.
R You can also select preselect transmission
position D. The vehicle redirects and does
not drive as far into the parking space.
Should a gear be changed too early, the
parking procedure will be canceled. A sen-
sible parking position can no longer be ach- ieved from this position.
Exiting a parking space In order that Active Parking Assist can sup-
port you when you exit the parking space:
R the border of the parking space must be
high enough at the front and the rear. A
curb is too small, for example.
R the border of the parking space must not be
too wide, as the position of the vehicle must
not exceed an angle of 45° to the starting
position as it is maneuvering into the park-
ing space.
R a maneuvering distance of at least 3.3 ft
(1.0 m) must be available.
X Start the engine.
X Release the parking brake.
X Switch on the turn signal on the side facing
the street.
X Shift the transmission to position Dor R.
The Start Park Assist? Yes: OK No:
Start Park Assist? Yes: OK No:
0038 message appears in the multifunction
display. X
To cancel the procedure: press the0038
button on the multifunction steering wheel or pull away.
or
X To exit a parking space using Active
Parking Assist: press the0076button on
the multifunction steering wheel.
The Park Assist Active Accelerate Park Assist Active Accelerate
and and Brake
Brake Observe
Observe Surroundings
Surroundings mes-
sage appears in the multifunction display.
X Let go of the multifunction steering wheel.
X Reverse the vehicle or drive forwards, being
ready to brake at all times. Do not exceed a maximum speed of approximately 6 mph
(10 km/h) when exiting a parking space.
Otherwise Active Parking Assist will be can- celed.
X Stop when PARKTRONIC sounds the con-
tinuous warning tone, if not before.
X Shift the transmission to position Dor Ras
required while the vehicle is stationary.
Active Parking Assist immediately steers in
the other direction. The Park Assist
Park Assist
Active Accelerate and Brake Active Accelerate and Brake
Observe Observe Surroundings
Surroundings message appears
in the multifunction display.
i You will achieve the best results by wait-
ing for the steering procedure to complete before pulling away.
If you back up after activation, the steeringwheel is moved to the straight-ahead posi-
tion.
X Drive forwards or back up the vehicle, being
ready to brake at all times.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
X Drive forwards and back up as prompted by
the PARKTRONIC warning displays, several
times if necessary.
Once you have exited the parking space com- pletely, the steering wheel is moved to the
straight-ahead position. You hear a tone and
the Park Assist Finished Park Assist Finished message
appears in the multifunction display. You will 192
Driving systemsDriving and parking

0063
0064 Press and hold:
R In the Audio
Audio menu: selects the
previous/next station or selects
an audio track or a video scene
using rapid scrolling
R In the Tel Tel(Telephone) menu:
starts rapid scrolling of the
phone book if it is open 0076 R
Confirms a selection/display
message
R In the Tel
Tel (Telephone) menu:
switches to the telephone book
and starts dialing the selected
number
R In the Audio Audio menu: stops the
station search function at the
desired station Right control panel
0076 R
Rejects or ends a call
R Exits phone book/redial mem-
ory 0061 R
Makes or accepts a call
R Switches to the redial memory 0081
0082 R
Adjusts the volume 0063 R
Mute Back button
0038 Press briefly:
R Back
R Switches off the Voice Control
System; see the separate oper-
ating instructions
R Hides display messages/calls
up the last Trip
Trip menu function
used
R Exits the telephone book/redial
memory 0038 Press and hold:
R Calls up the standard display in
the Trip Trip menu Multifunction display
Values and settings as well as display mes-
sages are shown in the multifunction display. 0043
Text field
0044 Menu bar
0087 Drive program (Y page 157)
0085 Transmission position (Y page 157)
0083 Time
0084 Permanent display: outside temperature
or speed (Y page 231)
X To show menu bar 0044:press the 0059
or 0065 button on the steering wheel.
Menu bar 0044disappears after a few seconds.
Text field 0043shows the selected menu or
submenu as well as display messages. 222
Displays and operationOn-board computer and displays