Switching on/off
X
Turn the SmartKey to position 0in the igni-
tion lock (Y page 149) or remove it.
X To activate: press the004Bbutton.
The indicator lamp in the 004Bbutton lights
up.
i If the residual heat function is activated,
the windows may fog up on the inside.
X To deactivate: press the004Bbutton.
The indicator lamp in the 004Bbutton goes
out.
i Residual heat is deactivated automati-
cally:
R after approximately 30 minutes
R when the ignition is switched on
R if the battery voltage drops Setting the air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air vents. This could result in burns or frostbite in the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air inlet between the windshield
and the hood free of blockages, such as ice, snow or leaves.
R never cover the air vents or air intake grilles
in the vehicle interior.
i For virtually draft-free ventilation, adjust
the sliders of the air vents to the center
position. Setting the center air vents
X
To open the center air vents: turn the
adjuster in one of center air vents 0043to the
left.
X To close the center air vents: turn the
adjuster in one of center air vents 0043to the
right until it engages. Setting the side air vents
0043
Side window defroster vent
0044 Side air vent
X To open a side air vent: turn the adjuster
in the side air vent 0044to the left.
X To close a side air vent: turn the adjuster
in the side air vent 0044to the right until it
engages. Setting the glove box air vent
When automatic climate control is activated,
the glove box can be ventilated, for instance
to cool its contents. The level of airflow 144
Setting the air ventsClimate control
General notes
If the engine has been switched off automat-
ically by the ECO start/stop function, the
00A7 symbol is shown in the multifunction
display.
Every time you switch on the engine using the SmartKey or the Start/Stop button, the ECO
start/stop function is activated.
Automatic engine switch-off If the vehicle is braked to a standstill in
Dor N,
the ECO start/stop function switches off the engine automatically.
The ECO start/stop function is operational
when:
R the indicator lamp in the ECO button is lit
green.
R the outside temperature is within the range
that is suitable for the system.
R the engine is at normal operating temper-
ature.
R the set temperature for the vehicle interior
has been reached.
R the battery is sufficiently charged.
R the system detects that the windshield is
not fogged up when the air-conditioning
system is switched on.
R the hood is closed.
R the driver's door is closed and the driver's
seat belt is fastened.
i All of the vehicle's systems remain active
when the engine is stopped automatically.
i The HOLD function can also be activated
if the engine has been switched off auto-
matically. It is then not necessary to con-
tinue applying the brakes during the auto-
matic stop phase. When you depress the
accelerator pedal, the engine starts auto-
matically and the braking effect of the
HOLD function is deactivated.
i The engine can be switched off automat-
ically a maximum of four times (first stop
and three subsequent stops) in succession. Automatic engine start The engine starts automatically if:
R you switch off the ECO start/stop function
by pressing the ECO button.
R in transmission position Dor Nthe brake
pedal is released and the HOLD function is not active.
R you depress the accelerator pedal.
R you engage reverse gear R.
R you move the transmission out of position
P.
R you unfasten your seat belt or open the
driver's door.
R the vehicle starts to roll.
R the brake system requires this.
R the temperature in the vehicle interior devi-
ates from the set range.
R the system detects moisture on the wind-
shield when the air-conditioning system is
switched on.
R the battery's condition of charge is too low.
i Shifting the transmission to position
P
does not start the engine.
Deactivating/activating the ECO start/
stop function ECO button
X To switch off: press button0043.
Indicator lamp 0044goes out.
X To switch on: press button0043.
Indicator lamp 0044lights up. Driving
153Driving and parking Z
Problems with the engine
Problem
Possible causes/consequences and
0050
0050Solutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the SmartKey back to position 0in the ignition lock before
attempting to start the engine again.
or
X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 150). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 323).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Driving
155Driving and parking Z
Problems with fuel and the fuel tank
Problem
Possible causes/consequences and
0050
0050Solutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire. X Turn the SmartKey to position 0in the ignition lock and remove
it immediately (Y page 149).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 149).
X Start the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
X Turn the ignition on again for approximately ten seconds
(Y page 149).
X Start the engine again continuously for up to ten seconds until it
runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.
X Unlock the vehicle (Y page 78).
or X Unlock the vehicle using the mechanical SmartKey (Y page 80).The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X Consult a qualified specialist workshop. Refueling
165Driving and parking Z
Vehicles with automatic transmission
X
Apply the parking brake firmly.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0in the igni-
tion lock and remove it.
The immobilizer is activated.
i The SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO X Press the Start/Stop button (Y page 149).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i When the driver's door is closed, this cor-
responds to SmartKey position 1. When the
driver's door is open, this corresponds to
SmartKey position 0: "SmartKey removed".
i In the event of an emergency, the engine
can be turned off while the vehicle is in
motion by pressing and holding the Start/
Stop button for three seconds. Parking brake
G
WARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi- cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine. In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking
brake, the brake lamps will not light up. X
To apply: depress parking brake 0044firmly.
When the engine is running, the 0027(USA
only) or 004D(Canada only) indicator lamp
lights up in the instrument cluster.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle 0043.
When the ignition is switched on or the
engine is running, the 0027(USA only) or
004D (Canada only) indicator lamp goes out
in the instrument cluster. Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
X Connect a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as a result of lack of use. Parking
169Driving an d parking Z
Display messages
Possible causes/consequences and
0050
0050Solutions 00CC
Power Power
Steering
Steering Mal‐
Mal‐
function See Oper‐
function See Oper‐
ator's Manual ator's Manual The power steering is malfunctioning.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident. X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Phone No Service Phone No Service Your vehicle is outside the network provider's transmitter/
receiver range.
X Wait until the mobile phone operational readiness symbol
appears in the multifunction display. 00B2
Top Top
up
upwasher
washer fluid
fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X Add washer fluid (Y page 303). SmartKey
Display messages
Possible causes/consequences and
0050 0050Solutions 00AF
Key Does Not Key Does Not
Belong to Vehicle Belong to Vehicle You have put the wrong SmartKey in the ignition lock.
X Use the correct SmartKey. 00AF
Take Take
Your
YourKey
Keyfrom
from
Ignition
Ignition The SmartKey is in the ignition lock.
X Remove the SmartKey. 00AF
Obtain a New Key Obtain a New Key The SmartKey needs to be replaced.
X Visit a qualified specialist workshop. 00AF
Replace Replace
Key
KeyBattery
Battery The batteries of the KEYLESS-GO key are discharged.
X Change the batteries (Y page 81). Display
messages
259On-board computer and displays Z
Rear-compartment ashtray
X
To open: pull cover 0044out by its top edge.
X To remove the insert: press release but-
ton 0087and lift the insert up and out.
X To install the insert: install insert0043from
above into the holder and press down into
the holder until it engages. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unsupervised in the vehicle.
Your attention must always be focused on the traffic conditions. Only use the cigarette
lighter when road and traffic conditions per-
mit. X
Turn the SmartKey to position 2in the igni-
tion lock (Y page 149).
X To open: slide cover 0043forwards.
X Press in cigarette lighter 0044.
Cigarette lighter 0044will pop out automati-
cally when the heating element is red-hot.
X To close: pull cover 0043back. 12 V sockets
General notes X
Turn the SmartKey to position 1in the igni-
tion lock (Y page 149).
The sockets can be used for accessories with a maximum draw of 180 W(15 A). Accesso-
ries include such items as lamps or chargers
for mobile phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the
sockets is automatically cut. This ensures
that there is sufficient power to start the
engine. 284
FeaturesStowage and fea
tures
G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with water and seek medical attention. G
WARNING
During the charging process, a battery produ- ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into con- tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Main-
tenance Booklet or contact a qualified spe-
cialist workshop for more information.
! You should have all work involving the
battery carried out at a qualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery yourself, make sure that:
R you switch off the engine and remove the
SmartKey. On vehicles with KEYLESS-
GO, ensure that the ignition is switched
off. Check that all the indicator lamps in
the instrument cluster are off. Otherwise, electronic components, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic sys-
tem may be damaged.
R the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. You
can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be installed securely
during operation.
Comply with safety precautions and take pro-
tective measures when handling batteries. 320
Battery (vehicle)Breakdown assistance