Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 27). Notes on breaking-in a new vehicle
Important safety notes
The sensor system of some driving and driv-
ing safety systems adjusts automatically
while a certain distance is being driven after
the vehicle has been delivered or after
repairs. Full system effectiveness is not
reached until the end of this teach-in proce-
dure.
New and replaced brake pads and discs only
reach their optimum braking effect after sev-
eral hundred kilometers of driving. Compen-
sate for this by applying greater force to the
brake pedal. The first 1000 miles (1500 km)
The more you look after the engine when it is
new, the more satisfied you will be with its
performance in the future.
R You should therefore drive at varying vehi-
cle and engine speeds for the first
1000 miles (1500 km).
R Ideally, for the first 1000 miles (1500 km),
drive in program E.
R Avoid heavy loads, e.g. driving at full throt-
tle, during this period. R
Change gear in good time, before the tach-
ometer needle is 00C3of the way to the red
area of the tachometer.
R Do not manually shift to a lower gear to
brake the vehicle.
R Try to avoid depressing the accelerator
pedal beyond the point of resistance (kick-
down).
After 1000 miles (1500 km), you can increase
the engine speed gradually and accelerate
the vehicle to full speed.
i You should also observe these notes on
breaking in if the engine or parts of the drive train on your vehicle have been replaced.
i Always observe the respective speed lim-
its. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another. G
WARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. 148
DrivingDriving and parking
G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train. SmartKey positions
SmartKey 005A
To remove the SmartKey
(shift the transmission to position P)0047
Power supply for some consumers, such
as the windshield wipers
0048 Ignition (power supply for all consumers)
and drive position
0049 To start the engine
The steering is locked when you remove the
SmartKey from the ignition lock.
i The SmartKey can be turned in the igni-
tion lock even if it is not the correct Smart- Key for the vehicle. The ignition is not
switched on. The engine cannot be started.
KEYLESS-GO General notes
R Do not keep the KEYLESS-GO key:
- with electronic devices, e.g. a mobile
phone or another SmartKey
- with metallic objects, e.g. coins or metal
foil
- inside metallic objects, e.g. a metal case
This can impair the functionality of the KEY-
LESS-GO key.
Vehicles with KEYLESS-GO are equipped with
a SmartKey featuring an integrated KEYLESS- GO function and a detachable Start/Stop but-
ton.
The Start/Stop button must be inserted in the ignition lock and the SmartKey must be in the
vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
SmartKey positions in the ignition lock. This is only the case if you are not depressing the
brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
The Start/Stop button can be removed from
the ignition lock. Then, you can insert the
SmartKey into the ignition lock.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. You should, however, Driving
149Driving and parking Z
always take the SmartKey with you when
leaving the vehicle. The vehicle can be star-
ted with the Start/Stop button if the Smart-
Key is in the vehicle. Electrically powered
equipment can be operated. 0043
Start/Stop button
0044 Ignition lock
X Insert Start/Stop button 0043into ignition
lock 0044.
i When you insert Start/Stop button
0043
into ignition lock 0044, the system needs
approximately 2 seconds recognition time.
You can then use Start/Stop button 0043.Start/Stop button
0087
USA only
0085 Canada only
If Start/Stop button 0043has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
X To switch on the power supply: press
Start/Stop button 0043once.
You can now activate the windshield wip-
ers, for example. i
If you then open the driver's door when in
this position, the power supply is deactiva-
ted.
X To switch on the ignition: press Start/
Stop button 0043twice.
i The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button 0043once
when in this position.
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light up. If an indicator lamp does not go out afterstarting the engine or lights up while driving,
see (Y page 262). Starting the engine
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There 150
DrivingDriving and parking
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator when
starting the engine.
General notes i
Vehicles with a gasoline engine:
the
catalytic converter is preheated for up to
30 seconds after a cold start. The sound of the engine may change during this time.
Automatic transmission X
Shift the transmission to position P.
The transmission position display in the
multifunction display shows P.
i You can also start the engine when the
transmission is in position N.
Starting procedure with the SmartKey i
To start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
X To start a gasoline engine: turn the
SmartKey to position 3in the ignition lock (Y
page 149) and release it as soon as the
engine is running.
X To start a diesel engine: turn the Smart-
Key to position 2in the ignition lock
(Y page 149).
The 0028 preglow indicator lamp in the
instrument cluster lights up.
X When the 0028preglow indicator lamp
goes out, turn the SmartKey to position 3
(Y page 149) and release it as soon as the
engine is running.
i You can start the engine without preglow
if the engine is warm.
Using KEYLESS-GO to start the engine You can start the engine if a valid SmartKey
with the integrated KEYLESS-GO function is in
the vehicle. Always take the SmartKey with
you when leaving the vehicle, even if you only
leave it for a short time. Pay attention to the
important safety notes.
i The Start/Stop button can be used to
start the vehicle without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the vehi-
cle.
X Depress the brake pedal and keep it
depressed.
X To start a gasoline engine: press the
Start/Stop button once (Y page 149).
The engine starts.
X To start a diesel engine: press the Start/
Stop button once (Y page 149).
Preglow is activated and the engine starts. Pulling away
Automatic transmission G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R, Driving
151Driving and parking
Z
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
i It is only possible to shift the transmission
from position Pto the desired position if
you depress the brake pedal. Only then is
the parking lock released. If the brake
pedal is not depressed, the DIRECT SELECT
lever can still be moved but the parking lock remains engaged.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R.
X Release the parking brake (Y page 169).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
! If a warning tone sounds and the
Release Park. Brake Release Park. Brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake.
i The vehicle locks centrally once you have
pulled away. The locking knobs in the doors drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic lock-
ing feature (Y page 232).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill start assist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient. It
holds the vehicle for a short time after you
have removed your foot from the brake pedal. This gives you enough time to move your footfrom the brake pedal to the accelerator pedal and to depress it before the vehicle begins to
roll. G
WARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
X Take your foot off the brake pedal.
The vehicle is then held for about a second.
X Pull away.
Hill start assist is not active if: R you are pulling away on a level road or on a
downhill gradient.
R the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning. ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is stop-
ped under certain conditions.
The engine starts automatically when the
driver wants to pull away again. The ECO
start/stop function thereby helps you to
reduce the fuel consumption and emissions
of your vehicle.
Important safety notes G
WARNING
If the engine is switched off automatically and you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving. There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away. 152
DrivingDriving an
d parking
Problem
Possible causes/consequences and
0050
0050Solutions The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it. The coolant tempera-
ture gauge shows a
value above 248 ‡
(120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 303). Observe the warning
notes as you do so and add coolant if necessary. Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate. G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake. DIRECT SELECT lever
Overview of transmission positions The DIRECT SELECT lever is on the right of the
steering column. 005D
Park position with parking lock
005E Reverse gear
005C Neutral
005B Drive
i The DIRECT SELECT lever always returns
to its original position. The current trans-
mission position P,R, Nor Dappears in the
transmission position display (Y page 157)
in the multifunction display. 156
Automatic transmissionDriving and parking
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Using the SmartKey: R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the electric parking brake is applied,
release it.
R Switch off the ignition and leave the Smart-
Key in the ignition lock.
Using KEYLESS-GO:
R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Engage park position P.
R Release the brake pedal.
R Remove the Start/Stop button from the
ignition lock.
R Insert the SmartKey into the ignition lock.
R Switch on the ignition.
R Depress the brake pedal and keep it
depressed. R
Shift to neutral N.
R Release the brake pedal.
R If the electric parking brake is applied,
release it.
R Switch off the ignition and leave the Smart-
Key in the ignition lock.
Engaging drive position D X
If the transmission is in position Ror N:
push the DIRECT SELECT lever down past
the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever down past the first point of
resistance. Transmission positions
0045 Park position
Do not shift the transmission into
position
P(Y page 168) unless the
vehicle is stationary. The parking
lock should not be used as a brake when parking. Always apply the
parking brake in addition to the
parking lock in order to secure the
vehicle.
If the vehicle electronics are mal-
functioning, the transmission may
be locked in position P. Have the
vehicle electronics checked imme-
diately at a qualified specialist
workshop.
The automatic transmission shifts
to Pautomatically if you:
R remove the SmartKey
R switch off the engine when in R
or Dand open one of the front
doors 0046 Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. 158
Automatic transmissionDriving and parking
Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans- mitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey in
position 0or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. 162
RefuelingDriving and parking