
Seats
Important safety notes
G
WARNING
If children adjust the seats, they could
become trapped, especially if they are unat-
tended. There is a risk of injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The seats can still be adjusted when there is no
key in the ignition lock. G
WARNING
When adjusting a seat, you or another vehicle occupant could become trapped by the guiderail of the seat, for instance. There is a risk of
injury.
Make sure that no one has any part of their
body within the sweep of the seat when
adjusting it.
Observe the safety notes on "Airbags"
(Y page 48) and "Children in the Vehicle"
(Y page 58). G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
If you adjust the seat height carelessly, you or other vehicle occupants could be trapped andthereby injured. Children in particular could
accidentally press the electrical seat adjust-
ment buttons and become trapped. There is a
risk of injury.
While moving the seats, make sure that your
hands or other body parts do not get under the lever assembly of the seat adjustment sys-
tem.
G
WARNING
The head restraints cannot provide the inten-
ded protection unless they are fitted and
adjusted correctly. There is an increased risk of injury to the head and neck in the event of
an accident or sudden braking, for example.
Always drive with the head restraints fitted.
Ensure that the centre of the head restraints
support the back of each vehicle occupant's
head at eye level before driving off. G
WARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seatbelt is routed
across the centre of your shoulder.
! To avoid damage to the seats and the seat
heating, observe the following information:
R do not spill any liquids on the seats. If liquid
is spilled on the seats, dry them as soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat heat-
ing should also not be used to dry the seats.
R clean the seat covers as recommended;
see "Interior care".
R do not transport heavy loads on the seats.
Do not place sharp objects on the seat
cushions, e.g. knives, nails or tools. The
seats should only be occupied by passen-
gers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating materi-
als, e.g. blankets, coats, bags, seat covers,
child seats or booster seats. 108
SeatsSeats, steering wheel and mirrors

Problems with the seat ventilation
Problem
Possible causes/consequences and
M
MSolutions The seat ventilation has
switched off prematurely
or cannot be switched
on. The on-board voltage is too low because too many electrical consum-
ers are switched on.
X Switch off electrical consumers that you do not need, such as the
rear window heating or interior lighting.
Once the battery is sufficiently charged, the seat ventilation will
switch back on automatically. Steering wheel
Important safety notes
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
Children could become trapped by the steer-
ing wheel if they adjust it. There is a risk of
injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no key in the igni-
tion lock. Adjusting the steering wheel man-
ually
G
WARNING
The steering wheel may move unexpectedly if you adjust it while driving. This could cause
you to lose control of the vehicle. There is a
risk of an accident. Make sure that the steering wheel is locked
before driving off. Never unlock the steering
wheel when the vehicle is in motion. :
Release lever
; To adjust the steering wheel height
= To adjust the steering wheel position (fore-
and-aft adjustment)
X Push release lever :down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired posi-
tion.
X Push release lever :up as far as it will go.
The steering column is locked.
X Check if the steering column is locked. When
doing so, try to push the steering wheel up or
down or try to move it in the fore-and-aft
direction. 114
Steering wheelSeats, steering wheel and mirrors

Problems with the steering wheel heating
Problem
Possible causes/consequences and
M
MSolutions The steering wheel heat-
ing has switched itself
off prematurely or can-
not be switched on. The on-board voltage is too low because too many electrical consum-
ers are switched on.
X Switch off electrical consumers that you do not need, such as the
rear window heating or interior lighting. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
Press one of the memory function position but-
tons. This function is only available on vehicles
with a memory function. G
WARNING
If children activate the EASY-ENTRY/EXIT fea- ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier. You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board computer
(Y page 296).
Position of the steering wheel when the EASY-ENTRY/EXIT feature is active The steering wheel tilts upwards if you:
R remove the key from the ignition lock
R open the driver's door and KEYLESS-GO is in
position 1
R open the driver's door and the key is in posi-
tion 0or 1in the ignition lock
i The steering wheel only moves upwards if it
has not already reached the upper stop.
Position of the steering wheel for driv-
ing The steering wheel is moved to the previously
set position if:
R the driver's door is closed and
R you insert the key into the ignition lock
or
R you press the Start/Stop button once on vehi-
cles with KEYLESS-GO
If you close the driver's door with the key inser- ted in the ignition lock, the steering wheel is
automatically moved to the previously set posi-
tion.
The last position of the steering column is stored when you:
R switch the ignition off
R save the setting with the memory function
(Y page 120). 116
Steering wheelSeats, steering wheel and mirrors

Memory function
Storing settings
G
WARNING
If you use the memory function on the driver's side while driving, the adjustments could
cause you to lose control of the vehicle. There
is a risk of an accident.
Only use the memory function on the driver's
side while the vehicle is stationary. G
WARNING
When the memory function adjusts the seat or steering wheel, you and other vehicle occu-
pants – particularly children – could become
trapped. There is a risk of injury.
While the memory function is making adjust-
ments, make sure that no one has any body
parts in the sweep of the seat or steering
wheel. If somebody becomes trapped, imme-
diately release the memory function position
button. The adjustment process is stopped. G
WARNING
If children activate the memory function, they
could become trapped, especially if they are
unattended. There is a risk of injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The memory function can be used at any time,
e.g. even when the key is not in the ignition lock. With the memory function, you can store up to
three different settings, e.g. for three different
people.
The following settings are stored as a single
memory preset:
R position of the seat, backrest and head
restraint
R driver's side: steering wheel position
R driver's side: position of the exterior mirrors
on the driver's and front-passenger sides X
Adjust the seat (Y page 109).
X On the driver's side, adjust the steering wheel
(Y page 115) and the exterior mirrors
(Y page 117).
X Press memory button Mand then press a but-
ton for storage position 1,2or 3within three
seconds.
The settings are stored in the selected preset
position. A tone sounds when the settings
have been completed.
The memory function can still be used if the key has been removed. Calling up a stored setting
X Press the button for storage position 1,2or 3.
Keep pressing until the seat, steering wheel
and exterior mirrors are in the stored position.
The setting procedure is interrupted as soon as you release the buttons for the storage position. 120
Memory functionSeats, steering wheel and mirrors

Problems with "Pre-entry climate control via key"
Problem
Possible causes/consequences and
M
MSolutions "Pre-entry climate con-
trol via key" cannot be
activated or has been
deactivated. The charge status of the high-voltage battery is under the specified
minimum charge status.
X Start the engine when the vehicle is at a standstill.
The internal combustion engine drives the electric motor. The elec-
tric motor is operating as an alternator. The high-voltage battery is
charging.
Further information on charging the high-voltage battery via: R a mains socket (Y page 185)
R a charging station (Y page 189)
R a wallbox (Y page 188) "Pre-entry climate control via key" has been started more than twice
with the engine switched off.
X Switch on the engine and let it run for more than ten seconds.
X Try again to activate "Pre-entry climate control via key". Pre-entry climate control at time of
departure
Important safety notes G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle.
General notes The "Pre-entry climate control at departure
time" function is only available in PLUG-IN
HYBRID vehicles.
You can use the "Pre-entry climate control at
departure time" function to cool or heat the
vehicle interior if the engine is not running.
The "Pre-entry climate control at departure
time" function can be activated regardless of
whether or not the vehicle is connected to an
electric power supply. However, the charge sta- tus of the high-voltage battery must be higher
than the specified minimum charge status.
When the vehicle is connected to an electric
power supply, priority is given to charging the
high-voltage battery to the specified minimum charge. "Pre-entry climate control at departure
time" is only activated subsequently.
The running time of the "Pre-entry climate con-
trol at departure time" function may be reduced if:
R the vehicle is not connected to an electric
power supply and
R the high-voltage battery is not fully charged
With active "Pre-entry climate control at depar-
ture time" the charge status of the high-voltage
battery can be reduced, even if the charge cable
connector is connected.
When the vehicle is cooled, the following func-
tions are activated as needed:
R Automatic climate control
R Blower
R Seat ventilation
When the vehicle is heated, the following func-
tions are activated as needed:
R Automatic climate control
R Blower
R Seat heating
If you have activated ionisation via the multime- dia system, it is activated together with "Pre-
entry climate control".
Switch on ionisation (see the separate operating instructions). 148
Operating the climate control systemClimate control

Selecting the departure time or deactivat-
ing a selected departure time
X Press the =or; button on the steering
wheel to select the Settings
Settingsmenu.
X Press the :or9 button to select the
Heating
Heating submenu.
X Press ato confirm.
You will see the selected setting.
X Press ato confirm.
X Press the :or9 button to select one
of the three departure times or Timer
Timer off
off(no
timer active).
X Press ato confirm.
If a departure time is selected, the yellow
indicator lamp lights up on the auxiliary heat- ing button.
Changing the departure time
X Press the =or; button on the steering
wheel to select the Settings
Settings menu.
X Press the :or9 button to select the
Heating Heating submenu.
X Press ato confirm.
You will see the selected setting.
X Press the :or9 button to select A
A,B
B
or Change C
Change C.
X Press ato confirm.
You can now change the departure time.
X Press the =or; button to select the
display to be changed: hours, minutes.
X Press the :or9 button to set the
selected display.
X Press the abutton to store the entry.
The yellow indicator lamp on the auxiliary
heating button lights up.
Convenience submenu Activating/deactivating the EASY-
ENTRY/EXIT feature G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel. If someone is trapped:
R press one of the memory function position
buttons, or
R move the switch for steering wheel adjust-
ment in the opposite direction to that in
which the steering wheel is moving.
The adjustment process is stopped.
X Press the =or; button on the steering
wheel to select the Settings Settingsmenu.
X Press the :or9 button to select the
Convenience
Convenience submenu.
X Press ato confirm.
X Using :or9, select the Easy
EasyEntry/
Entry/
Exit
Exit function.
If the Easy
Easy Entry/Exit
Entry/Exit function is activated,
the vehicle steering wheel is displayed in
orange in the multifunction display.
X Press the abutton to save the setting.
Further information on the EASY-ENTRY/EXIT
feature (Y page 116).
Switching belt adjustment on/off
X Press the =or; button on the steering
wheel to select the Settings Settingsmenu.
X Press the :or9 button to select the
Convenience
Convenience submenu.
X Press ato confirm.
X Press the :or9 button to select the
Belt adjustment
Belt adjustment function.
If the Belt
Belt adjustment
adjustment function is activated,
the vehicle seat belt is shown in orange in the multifunction display.
X Press the abutton to save the setting.
For further information on belt adjustment, see
(Y page 47).
Switching the fold mirrors in when lock-
ing function on/off This function is only available when the vehicle is
equipped with the electrical fold-in function.
When you activate the Auto. fold-in mir‐
Auto. fold-in mir‐
rors rors function, the exterior mirrors are folded in
when the vehicle is locked. The exterior mirrors fold out automatically again as soon as you
unlock the vehicle. 296
Menus and submenusOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Front-passenger
Front-passenger
airbag enabled See airbag enabled See
Owner's Manual Owner's Manual The front-passenger front airbag is enabled during the journey
although:
R a child, a small adult or an object weighing less than the system
weight threshold is located on the front-passenger seat
or
R the front-passenger seat is not occupied
The system may detect objects or forces that are adding to the weight
applied to the seat.
G WARNING
The airbag may deploy unintentionally.
This poses an increased risk of injury. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 191).
X Switch the ignition off.
X Open the front-passenger door.
X Remove the child and the child restraint system from the front-
passenger seat.
X Make sure there are no objects applying additional force to the seat.
The system may otherwise detect the additional force and interpret the seat occupant's weight as greater than it actually is.
X Make sure that the seat is unoccupied, close the front-passenger
door and switch on the ignition.
X Observe the PASSENGER AIR BAG indicator lamps in the centre
console and the multifunction display and check the following:
Seat unoccupied and ignition switched on:
R a self-diagnosis is carried out. The PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps must light up simulta-
neously for approximately six seconds
R the PASSENGER AIR BAG OFF indicator lamp must then light up
and remain lit after the self-diagnosis. If the indicator lamp is on,
the automatic front-passenger front airbag deactivation system
has disabled the front-passenger front airbag (Y page 51)
R the Front-passenger Front-passenger airbag
airbagenabled
enabled See
SeeOwner's
Owner's Manual
Manual
or Front-passenger
Front-passenger airbag
airbagdisabled
disabled See
SeeOwner's
Owner's Manual
Manual
display messages must not be shown in the multifunction display
X Wait for a period of at least 60 seconds until the necessary system
checks have been completed.
X Make sure that the display messages do not appear in the multi-
function display.
If these conditions are met, the front-passenger seat can be occupied again. Whether the PASSENGER AIR BAG OFF or ON indicator lamp
remains lit or goes out depends on how the automatic front-passenger
front airbag deactivation system classifies the occupant.
If the conditions are not met, the system is not operating correctly.
X Consult a qualified specialist workshop immediately. 312
Display
messagesOn-board computer and displays

X
To remove the insert: push insert=to the
left ?.
Ashtray insert =slides out slightly to the
right.
X Lift insert =up and out ;.
X To refit the insert: place insert=into the
holder and press it down on the right until it
engages.
X To close: pull cover :back as far as it will go.
Rear-compartment ashtray !
Close the ashtray when it is not in use and
before you fold the rear seats forward. You
can otherwise damage the ashtray. Vehicles without a Rear Seat Entertainment Sys-
tem have an ashtray in the centre console in the rear compartment.
X To open: briefly press the top of cover ;.
The ashtray opens.
X To remove the insert: push into recess=
from the right.
Ashtray insert :slides out slightly to the
right.
X Lift insert :up and out.
X To refit the insert: place insert:into the
holder and press it down on the right until it
engages. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter. In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unattended in the vehicle.
! The cigarette lighter in the centre console in
the front compartment is not intended for
operating the tyre inflation compressor. Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter
when road and traffic conditions permit.
X Turn the key to position 2in the ignition lock
(Y page 158).
X To open: slide cover :to its foremost posi-
tion.
X Press in cigarette lighter ;.
Cigarette lighter ;will pop out automatically
when the heating element is red-hot.
X To close: pull cover :back as far as it will go. 12 V sockets
General notes X
Turn the key to position 1in the ignition lock
(Y page 158).
With the exception of the socket in the front
centre console, all sockets can be used for
accessories with a maximum current draw of
240 W (20 A). The socket in the front centre
console can be used for accessories with a max- 364
FeaturesSto
wing an d features