
Problems with the rear window heating
Problem
Possible causes/consequences and
M
MSolutions The rear window heating
has switched off prema-
turely or cannot be
switched on. The battery has not been sufficiently charged.
X Switch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window heating
can be switched on again. Switching air-recirculation mode
on/off
General notes You can deactivate the flow of fresh air tempo-
rarily if unpleasant odours are entering the vehi-
cle from outside. The air already inside the vehi- cle will then be recirculated.
If you switch on air-recirculation mode, the win-
dows can mist up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows from mist- ing up.
Switching on/off X
Turn the key to position 2in the ignition lock
(Y page 158).
X To activate: press thedbutton.
The indicator lamp in the dbutton lights
up.
i In the event of high pollution levels
(THERMOTRONIC automatic climate control
only) or at high outside temperatures, air-
recirculation mode is automatically activated.
When air-recirculation mode is activated
automatically, the indicator lamp in the d
button is not lit.
Outside air is added after about 30 minutes.
X To deactivate: press thedbutton.
The indicator lamp in the dbutton goes
out.
i Air-recirculation mode is deactivated auto-
matically:
R after approximately five minutes at outside
temperatures below approximately 5 †
R after approximately five minutes if cooling
with air dehumidification is deactivated
R after approximately 30 minutes at outside
temperatures above approximately 5 † if the "Cooling with air dehumidification"
function is activated Convenience opening/closing using
the air-recirculation button
G
WARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. When closing make sure that no parts of the body are in the closing area. G
WARNING
During convenience opening parts of the body could be drawn in or become trapped
between the side window and window frame.
There is a risk of injury.
When opening, make sure that nobody is
touching the side window. If someone
becomes trapped, immediately press
the W switch in the door to stop the move-
ment of the side windows. To continue closing
the side window, pull on the Wswitch.
X Convenience closing feature (vehicles
with sliding sunroof or panorama sliding
sunroof):
press and hold the dbutton
until the side windows and the panorama slid- ing sunroof are closed.
The indicator lamp in the dbutton lights
up. Air-recirculation mode is activated.
X Convenience closing feature (vehicles
without sliding sunroof or panorama slid- Operating the climate control system
145Climate control Z

ing sunroof):
press and hold the dbutton
until the side windows are closed.
The indicator lamp in the dbutton lights
up. Air-recirculation mode is activated.
If parts of the body are in the closing area during convenience closing, proceed as follows:
X Press the Wbutton to stop the side win-
dows.
The side windows stop.
X To then open the side windows, press the
W button again.
or X Press and hold the dbutton again for at
least two seconds.
The side windows move in the opposite direc-
tion.
X Only vehicles with sliding sunroof or pan-
orama sliding sunroof: press the2
switch to stop the sliding sunroof or pano-
rama sliding sunroof.
The sliding sunroof or panorama sliding sun-
roof stops.
X To then open the sliding sunroof or panorama
sliding sunroof, pull back on the 2switch.
i If the sliding sunroof is raised and closes,
press the 2switch, to stop the sliding
sunroof. Do not pull back on the 2switch
afterwards. The sliding sunroof closes before
it opens.
i Notes on the automatic reversing feature
for:
R the side windows (Y page 98)
R the panorama sliding sunroof
(Y page 102)
R the sliding sunroof (Y page 102)
X Convenience opening feature (vehicles
with sliding sunroof or panorama sliding
sunroof): press and hold the dbutton
until the side windows and the panorama slid- ing sunroof are open. The side windows and
the sliding sunroof or panorama sliding sun-
roof move back to their original position.
The indicator lamp in the dbutton goes
out. Air-recirculation mode is deactivated.
X Convenience opening feature (vehicles
without sliding sunroof or panorama slid-
ing sunroof): press and hold the dbutton
until the side windows are open. The side win-
dows move back to their original positions.
The indicator lamp in the dbutton goes
out. Air-recirculation mode is deactivated. i
If you open the side windows or the sliding
sunroof or the panorama sliding sunroof man-
ually after closing them with the convenience closing feature, they will remain in this posi-
tion when opened using the convenience
opening feature. Switching the residual heat on/off
General notes It is possible to make use of the residual heat of
the engine to continue heating the stationary
vehicle for up to 30 minutesafter the engine has been switched off. The heating time depends on
the set interior temperature.
Switching on/off X
To switch on: press theÌorÁ button.
The indicator lamp in the ÌorÁ button
lights up.
i The blower will run at a low speed regardless
of the airflow setting.
i If you activate the residual heat function at
high temperatures, only the ventilation will be
activated. The blower runs at medium speed.
X To switch off: press theÌorÁ but-
ton.
The indicator lamp in the ÌorÁ button
goes out.
Residual heat is deactivated automatically:
R after approximately 30 minutes
R when the ignition is switched on
R if the battery voltage drops
R when the auxiliary heating is switched on Ionisation
Ionisation is used to purify and freshen the air in
the vehicle interior, which is conducive to a
pleasant climate.
The ionisation of the interior air is odourless and cannot, directly, be perceived in the vehicle inte-
rior.
You can switch ionisation on and off via the mul- timedia system (see the separate operating
instructions). 146
Operating the climate control systemClimate control

Setting the departure time
You can set the departure time using the on-
board computer or via the Mercedes connect
me web App. The activation of the "Pre-entry
climate control at departure time" function can
be linked to this departure time. Your vehicle will then be cooled or heated until the desired tem-perature is reached in time for the set departure
time. "Pre-entry climate control at departure
time" will be activated a maximum of 55 minutes before departure. If the departure is delayed,
the vehicle will be heated or cooled for a further five minutes.
X To set the departure time: set the departure
time using the on-board computer
(Y page 292). Set the departure time using
the Mercedes connect me web App: http://
www.mercedes.me.
X To activate or deactivate "Pre-entry cli-
mate control at departure time": activate
or deactivate "Pre-entry climate control at
departure time" using the on-board com-
puter. Activate or deactivate "Pre-entry cli-
mate control at departure time" using the
Mercedes connect me web App: http://
www.mercedes.me.
The "Pre-entry climate control at departure
time" function is automatically deactivated
when the vehicle is started. The following func-
tions remain active:
R Seat heating
R Seat ventilation
R Ionisation
To deactivate "Pre-entry climate control at
departure time": the activated "Pre-entry cli-
mate control at departure time" can be deacti-
vated using the button (Y page 149).
Activating/deactivating "Immediate
pre-entry climate control" via the but-
ton You can activate "Immediate pre-entry climate
control" even if the vehicle interior is already at
the desired temperature. This means, for exam- ple, that the vehicle interior continues to be
cooled or heated if the journey is interrupted for
up to 50 minutes and the interior temperature is kept constant. X
To activate or deactivate "Immediate pre-
entry climate control": press button:.
The blue or red indicator lamp in the button
lights up or goes out.
The colours of the indicator lamps on button :
have the following meanings:
R blue: cooling activated
R red: heating activated
R yellow: departure time is preselected Auxiliary heating
Important safety notes G
DANGER
If the exhaust pipe is blocked or sufficient
ventilation is not possible, toxic exhaust
fumes can enter the vehicle, especially car-
bon monoxide. This is the case, e.g. in
enclosed spaces, or if the vehicle is stuck in
snow. There is a risk of fatal injuries.
You should switch off the auxiliary heating in
enclosed spaces which do not have an extrac- tion system, e.g. a garage. If the vehicle is
stuck in snow and you must leave the auxiliary
heating running, keep the exhaust pipe and
the area around the vehicle clear of snow. To guarantee a sufficient supply of fresh air, open
a window on the side of the vehicle away from the wind. G
WARNING
When the auxiliary heating is switched on,
parts of the vehicle can become very hot. Operating the climate control system
149Climate control
Z

Flammable materials such as leaves, grass or
twigs may ignite if they come into contact
with:
R hot parts of the exhaust system
R the exhaust gas itself
There is a risk of fire.
When the auxiliary heating is switched on,
make sure that:
R no flammable materials come into contact
with hot vehicle components
R the exhaust gas can escape from the
exhaust pipe unhindered
R the exhaust gas does not come into contact
with flammable materials.
The auxiliary heating is fitted under the front
wing on the left-hand side of the vehicle. The
emissions outlet is found behind the left front
wheel. ! Operating the auxiliary heating/ventilation
draws on the vehicle battery. After you have
heated or ventilated the vehicle a maximum of two times, drive for a longer distance.
Switch the auxiliary heating on regularly once a month for about ten minutes.
The auxiliary heating heats the air in the vehicle
interior to the set temperature. This occurs with- out using the heat of the running engine. The
auxiliary heating is operated directly using the
vehicle's fuel. For this reason, the tank content
must be at least at reserve fuel level to ensure
that the auxiliary heating functions.
The auxiliary heating or auxiliary ventilation
automatically adjusts to changes in tempera-
ture and weather conditions. For this reason,
the auxiliary heating could switch from ventila-
tion mode to heating mode or from heating
mode to ventilation mode.
The auxiliary heating switches off when the
engine is switched off. The auxiliary ventilation
switches off when you turn the key to position 2
(Y page 158).
The auxiliary heating switches off automatically after 50 minutes. This time limit can be altered.
To do this, visit a qualified specialist workshop.
You cannot use the auxiliary ventilation to cool
the vehicle interior to a temperature lower than
the outside temperature. Before switching on X
Turn the key to position 2in the ignition lock
(Y page 158).
X Set the desired temperature.
The auxiliary heating/ventilation can be activa-
ted even when climate control is set to manual.
Optimum comfort can be attained when the sys-
tem is set to automatic mode. Set the temper-
ature to 22 †.
The auxiliary heating or auxiliary ventilation can
be switched on/off using the button on the
centre console or the remote control.
The on-board computer can be used to specify
up to three departure times, one of which may
be preselected (Y page 295).
Switching the auxiliary heating/venti-
lation on or off using the button on the
centre console General notes
The colours of the indicator lamps in button
:
mean the following:
R blue: auxiliary ventilation is switched on
R red: auxiliary heating is activated
R yellow: departure time is preselected
(Y page 295).
Switching on/off X To switch on the auxiliary heating or aux-
iliary ventilation:
press button:.
The red or blue indicator lamp in button :
lights up.
X To switch off the auxiliary heating or aux-
iliary ventilation: press button:.
The red or blue indicator lamp in button :
goes out. 150
Operating the climate control systemClimate control

To start the vehicle without actively using the
key:
R the Start/Stop button must be inserted in the
ignition lock
R the key must be in the vehicle
R the vehicle must not be locked with the key or
KEYLESS-GO (Y page 85)
Do not keep the key:
R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal film
R inside metallic objects, e.g. a metal case
This can affect the function of the key with KEY- LESS-GO.
Do not keep the KEYLESS-GO key in the tem-
perature-controlled cup holder (Y page 362).
Otherwise, the KEYLESS-GO or KEYLESS-GO
Start function key will not be detected.
If you lock the vehicle with the key's remote
control or with KEYLESS-GO, after a short time:
R you will not be able to switch on the ignition
with the Start/Stop button
R you will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again
If you lock the vehicle centrally using the button
on the front door (Y page 91), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
Key positions with KEYLESS-GO :
Start/Stop button
; Ignition lock When you switch on the ignition, all of the indi-
cator lamps in the instrument cluster light up.
Further information on situations where an indi-
cator lamp either fails to go out after starting the engine or lights up while driving (Y page 339).
If Start/Stop button :has not yet been
pressed, this corresponds to the key being
removed from the ignition.
X To switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can now activate the windscreen wipers, for example.
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :twice when in
this position
X To switch on the ignition: press Start/Stop
button :twice.
The ignition is switched on.
If you press Start/Stop button :once when
in this position, the ignition is deactivated
again.
Removing the Start/Stop button
You can remove the Start/Stop button from the ignition lock and start the vehicle as normal
using the key.
It is only possible to switch between KEYLESS-
GO mode and key operation when the transmis-
sion is in position P.
X Remove Start/Stop button :from ignition
lock ;.
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
key with you when leaving the vehicle. As long as
the key is in the vehicle:
R the vehicle can be started using the Start/
Stop button
R the electrically powered equipment can be
operated Driving
159Driving and parking Z

Starting the vehicle
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator when start-
ing the engine. General notes Vehicles with a petrol engine:
the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission X
Shift the transmission to position P
(Y page 168).
The transmission position indicator in the
multifunction display shows P(Y page 168).
i You can start the engine in transmission
position Pand N.
Starting procedure with the key X
To start a diesel engine: turn the key to
position 2in the ignition lock (Y page 158).
The % preglow indicator lamp in the instru-
ment cluster lights up.
X Turn the key to position 3in the ignition lock
(Y page 158) and release it as soon as the
engine is running.
i Vehicles with a diesel engine:
you can
start the engine without preglow if the engine
is warm.
Using KEYLESS-GO to start the engine The Start/Stop button can be used to start the
vehicle without inserting the key into the ignition
lock. The key must be in the vehicle and the
Start/Stop button must be inserted in the igni-
tion lock. This mode for starting the engine oper-
ates independently of the ECO start/stop auto- matic engine start function.
X Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 158).
Vehicles with a petrol engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts. 160
DrivingDriving and parking

R
you depress the accelerator pedal
R you engage reverse gear R
R you move the transmission out of position P
R you switch to the Sport PlusorSport drive
program (Mercedes-AMG vehicles)
R you activate manual gearshifting (Mercedes-
AMG vehicles)
R you switch to the Offroaddrive program
(vehicles without Off-Road Engineering pack- age)
R you switch to the OffroadorOffroad Plus
drive program (vehicles with Off-Road Engi-
neering package)
R you unfasten your seat belt or open the driv-
er's door
R the vehicle starts to roll
R the brake system requires this
R the temperature in the vehicle interior devi-
ates from the set range
R the system detects moisture on the wind-
screen when the air-conditioning system is
switched on
R the battery's charge status is too low
Shifting the transmission to position Pdoes not
start the engine.
If you shift the transmission from Rto D, the
ECO start/stop function is available again once
the è ECO symbol reappears in green in the
multifunction display.
Switching the ECO start/stop function
off/on All vehicles (except Mercedes-AMG vehi-
cles) X
To switch off: press ECO button :.
Indicator lamp ;and the èECO symbol
in the multifunction display go out. X
To switch on: press ECO button :.
Indicator lamp ;lights up. If all conditions
for automatic engine switch-off (Y page 162)
are fulfilled, the èECO symbol is shown in
green in the multifunction display.
If the conditions for automatic engine switch-
off (Y page 162) are not all fulfilled, the è
ECO symbol is shown in yellow in the multi-
function display. If this is the case, the ECO
start/stop function is not available.
If indicator lamp ;is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction. The engine will then
not be switched off automatically when the vehi-
cle stops.
Mercedes-AMG vehicles X
To switch off: in theComfort drive program,
press ECO button :.
or X Activate manual gearshifting (Y page 172).
or X Switch to the Sport PlusorSport drive pro-
gram (Y page 166).
Indicator lamp ;and the èECO symbol
in the multifunction display go out.
X To switch on: press ECO button :.
Indicator lamp ;lights up. When the
Sport Plus orSport drive program is activa-
ted, the automatic transmission switches to
the Comfort drive program.
If all conditions for automatic engine switch-
off (Y page 162) are fulfilled, the èECO
symbol is shown in green in the multifunction display.
If not all conditions for automatic engine
switch-off (Y page 162) are fulfilled, the è
ECO symbol is shown in yellow. If this is the Driving
163Driving and pa rking Z

Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the key back to position 0in the ignition lock.
or X Press the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
X Try to start the engine again (Y page 160). Avoid excessively long
and frequent attempts to start the engine, as this will drain the
battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows
0. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 397).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two minutes.
X Try to start the engine again.
If the engine still does not start: X Consult a qualified specialist workshop. Vehicles with a petrol
engine:
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
X Have the cause rectified immediately at a qualified specialist work-
shop. Driving
165Driving and parking Z