
Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. the on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary (Y page 339).
or
X Jump-start the vehicle (Y page 341).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is in
the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 81) and replace if necessary
(Y page 81).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves. Children could also set the vehicle in motion,
for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children.
United Kingdom only: 84
DoorsOpening and closing 

If you lock the vehicle as described above, the
fuel filler flap is not locked. The anti-theft alarm
system is not primed. Luggage compartment
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 381).
Stow luggage or loads preferably in the luggage
compartment. Observe the loading guidelines
(Y page 299).
Do not leave the key in the luggage compart-
ment. You could otherwise lock yourself out.
You can:
R close the tailgate manually from outside
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside R
limit the opening angle of the tailgate
R unlock the tailgate from inside with the emer-
gency release Tailgate reversing function
The tailgate is equipped with automatic obstacle
detection with reversing feature. If a solid object blocks or restricts the tailgate when automati-
cally opening or closing, this procedure is stop- ped. If the tailgate is stopped during the closing
procedure, it will open again automatically. The
automatic obstacle detection with reversing
function is only an aid. It is not a substitute for
your attentiveness when opening and closing
the tailgate. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 8 mm of the closing path
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no body parts
are in the closing area.
If someone is trapped:
R press the Fbutton on the key or
R pull or press the remote operating switch
on the driver's door or
R press the closing or locking button on the
tailgate or
R pull the handle on the tailgate 88
Luggage compartmentOpening and closing 

G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 381).
i Notes on the automatic reversing feature for
the tailgate (Y page 88).
Opening the tailgate automatically You can open the tailgate automatically with the
key or with the handle for the tailgate.
X Press and hold the Fbutton on the key
until the tailgate opens.
or X When the tailgate is unlocked, pull the tailgate
handle and let it go again immediately.
or
X With the tailgate stopped in an intermediate
position, pull the tailgate upwards.
You can release the tailgate as soon as the
tailgate starts to open. Closing the tailgate automatically X
To close: press closing button :in the tail-
gate.
or X Press and hold the Fbutton on the key
until the tailgate closes. The key must be
located in the immediate vicinity of the vehi-
cle.
You can release the button as soon as the
tailgate starts to close.
or X Pull the tailgate downwards slightly.
You can release the tailgate as soon as the
tailgate starts to close.
Vehicles with KEYLESS-GO: you can close and
lock the tailgate simultaneously. X Press locking button ;in the tailgate.
If a KEYLESS-GO key is detected outside the
vehicle, the tailgate closes and locks. All
doors must be shut and the key must be loca- ted in the vicinity of the tailgate.
i There must not be a key in the ignition lock
in order to open and close the tailgate.
If the tailgate touches an object while closing, the closing procedure is interrupted and the
tailgate reopens.
i If a KEYLESS-GO key is detected in the lug-
gage compartment, the tailgate will not lock. 90
Luggage compartmentOpening and closing 

Opening and closing automatically
from the inside
Important safety notes G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 8 mm of the closing path
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no body parts
are in the closing area.
If someone is trapped:
R press the Fbutton on the key or
R pull or press the remote operating switch
on the driver's door or
R press the closing or locking button on the
tailgate or
R pull the handle on the tailgate G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 381).
i Notes on the automatic reversing feature for
the tailgate (Y page 88). Opening and closing
X
To open: pull remote operating switch :for
the tailgate until the tailgate opens.
X To close: turn the key to position 1or 2in the
ignition lock.
X Press remote operating switch for tailgate :
until the tailgate is completely closed.
You can open and close the tailgate from the
driver's seat when the vehicle is stationary and
unlocked. Limiting the opening angle of the tail-
gate
General notes !
Make sure there is sufficient clearance to
open the tailgate fully when setting the open- ing angle. The tailgate could otherwise be
damaged. Ideally, set the opening angle out-
side.
Priming You can limit the opening angle of the tailgate.
This is possible in the top half of its opening
range, up to approximately 10 cm before the
stop.
X To open the tailgate: pull the handle on the
tailgate.
X To stop the opening procedure at the
desired position:
press the closing button in Luggage compartment
91Opening and closing Z 

ically. The automatic reversing feature is, how-
ever, only an aid and is no substitute for your
attention when closing a side window. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 4 mm of the closing movement
R during resetting
R when closing the side window again man-
ually immediately after automatic reversing
This means that the reversing function cannot prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If someone
becomes trapped, press the switch to open
the side window again. Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on each door for the corresponding side window.
The switches on the driver's door take prece-
dence. :
Front left
; Front right
= Rear right
? Rear left
X Turn the key to position 1or 2in the ignition
lock.
X To open manually: press and hold the cor-
responding button. X
To open fully: press the button beyond the
point of resistance and release it.
Automatic operation is started.
X To close manually: pull the corresponding
button and hold it.
X To close fully: pull the button beyond the
point of resistance and release it.
Automatic operation is started.
X To interrupt automatic operation: press/
pull the corresponding switch again.
If you press/pull the switch beyond the point of resistance and release, automatic operation is
started in the corresponding direction. You can
stop automatic operation by pressing/pulling
again.
You can continue to operate the side windows
after switching off the engine or removing the
key. This function remains active for five
minutes or until the driver's or front-passenger
door is opened.
The side windows cannot be operated from the
rear when the override feature for the side win-
dows is activated (Y page 63). Convenience opening feature
General notes Vehicles with KEYLESS-GO or KEYLESS-GO
start function:
you can ventilate the vehicle
before you start driving.
To do this, the key is used to carry out the fol-
lowing functions simultaneously:
R unlock the vehicle
R open the side windows
R open the panorama sliding sunroof and the
roller sunblind
R switch on the seat ventilation for the driver's
seat
The convenience opening feature can only be
operated using the key. The key must be close to
the vehicle. For vehicles without KEYLESS-GO,
the key must be near the driver's door handle.
The "convenience opening" feature is also avail-
able when the vehicle is unlocked. Side windows
93Opening and closing Z 

If somebody becomes trapped, immediately
pull back the sliding sunroof switch. The slid- ing sunroof lifts during opening.
! Only open the panorama sliding sunroof if it
is free of snow and ice. Otherwise, malfunc-
tions may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could be damaged.
Resonance noises can occur in addition to the
usual airflow noises when the sliding sunroof is
open. They are caused by minor pressure fluc-
tuations in the vehicle interior. Change the posi-
tion of the sliding sunroof or open a side window slightly. This will lessen or eliminate the noise. Sliding sunroof reversing feature
In the following section, the term "sliding sun-
roof" refers to the panorama sliding sunroof.
The sliding sunroof is equipped with an auto-
matic reversing feature. If an object blocks or
restricts the sliding sunroof during the closing
process, the sliding sunroof opens again auto-
matically. The automatic reversing feature is,
however, only an aid and is no substitute for your
attention when closing the sliding roof. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 4 mm of the closing movement
R during resetting
R when closing the sliding sunroof again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no body parts
are in the closing area.
If someone is trapped:
R release the switch immediately or
R press the switch in any direction during the
automatic closing process
The closing process is stopped. Operating the panorama sliding sun-
roof
Opening and closing :
To raise
; To open
= To close/lower
The panorama sliding sunroof can only be
opened when the roller sunblind is open.
X Turn the key to position 1or 2in the ignition
lock.
X Press or pull the 3switch in the corre-
sponding direction.
If you press/pull the 3switch beyond the
point of resistance, automatic operation is star-
ted in the corresponding direction. You can stop automatic operation by pressing/pulling again.
After opening the panorama sliding sunroof, the
roller sunblind automatically closes slightly. This
reduces drafts in the vehicle interior.
At low speeds it raises again automatically.
If the panorama sliding sunroof is raised at the
rear, it automatically lowers slightly at higher
speeds. The noise level in the vehicle interior is reduced as a result.
You can also temporarily deactivate automatic
lowering. To do so, press the 3button. The
panorama sliding sunroof raises again automat-
ically.
You can continue to operate the panorama slid- ing sunroof after switching off the engine or
removing the key. This function remains active
for five minutes or until you open a front door.
The panorama sliding sunroof cannot be opened
if a roof carrier is fitted. In order to allow venti-
lation of the vehicle interior, you can raise the
panorama sliding sunroof.
If a roof carrier approved by Mercedes-Benz
makes contact with the panorama sliding sun- Sliding sunroof
97Opening and closing Z 

roof, the sunroof will lower slightly but remain
raised in the rear.
Rain-closing feature when the engine is
switched off The rain-closing feature is only available for vehi-
cles with a rain sensor.
When the key is in position 0in the ignition lock
or is removed, the panorama sliding sunroof
closes automatically:
R if it starts to rain
R at extreme outside temperatures
R after six hours
R if there is a malfunction in the power supply
The panorama sliding sunroof remains raised at the rear in order to allow ventilation of the vehi-
cle interior.
If the panorama sliding sunroof is obstructed
when being closed by the rain-closing feature, it opens again slightly. The rain-closing feature is
then deactivated.
The panorama sliding sunroof does not close if:
R it is raised at the rear.
R it is blocked.
R no rain is falling on the area of the windscreen
being monitored by the rain sensor, e.g.
because the vehicle is under a bridge or in a
carport.
Rain-closing feature when driving The raised panorama sliding sunroof automati-
cally lowers when driving if it starts to rain. The
sliding sunroof is lowered depending on:
R the road speed and
R the intensity of the rain
You can manually cancel the automatic closing
procedure. Press or pull the 3switch in any
direction.
To raise the panorama sliding sunroof again,
press the 3switch in direction :. The rain-
closing feature remains activated. Operating the roller sunblind for the
panorama sliding sunroof
Important safety notes G
WARNING
Parts of the body could become trapped
between the roller sunblind and frame or slid- ing sunroof during automatic opening or clos-
ing. There is a risk of injury.
When opening or closing, make sure that no
body parts are in the sweep of the roller sun- blind.
If someone is trapped:
R release the switch immediately or
R press the switch in any direction during the
automatic opening/closing process
The opening/closing process is stopped.
The roller sunblind shields the vehicle interior
from sunlight. The roller sunblind can only be
closed when the panorama sliding sunroof is
closed.
Roller sunblind reversing feature The roller sunblind is equipped with an auto-
matic reversing feature. If an object blocks or
restricts the roller sunblind during the closing
process, the roller sunblind opens again auto-
matically. The automatic reversing feature is,
however, only an aid and is no substitute for your
attention when closing the roller sunblind. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R when closing the roller sunblind again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing the roller sunblind, make sure
that no body parts are in the sweep. 98
Sliding sunroofOpening and closing 

Useful information
i This Owner's Manual describes all models,
series and optional equipment for your vehi-
cle that were available at the time of going to
press. National variations are possible. Note
that your vehicle may not be equipped with all
of the functions described. This is also the
case for systems and functions relevant to
safety.
i Read the information on qualified specialist
workshops: (Y page 25). Correct driver's seat position
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. X
Observe the safety guidelines on seat adjust-
ment (Y page 102).
X Make sure that seat =is correctly adjusted
(Y page 103). When adjusting the seat, make sure that:
R you are as far away from the driver's airbag as
possible
R you are sitting in a normal upright position
R you can fasten the seat belt properly
R you have moved the backrest to an almost
vertical position
R you have set the seat angle so that your thighs
are gently supported
R you can depress the pedals properly
X Check whether the head restraint is adjusted
correctly (Y page 103).
When doing so, make sure that you have
adjusted the head restraint so that the back of
your head is supported at eye level by the
centre of the head restraint.
X Observe the safety notes on steering column
adjustment (Y page 108).
X Make sure that steering wheel :is adjusted
correctly.
Adjusting the steering wheel manually
(Y page 108)
Adjusting the steering wheel electrically
(Y page 109)
When adjusting the steering wheel column,
make sure that:
R you can hold the steering wheel with your
arms slightly bent
R you can move your legs freely
R you can see all the displays in the instrument
cluster clearly
X Observe the safety guidelines for seat belts
(Y page 39).
X Check whether you have fastened seat
belt ;properly (Y page 41).
The seat belt should:
R fit snugly across your body
R be routed across the middle of your shoulder
R be routed across your hips in the pelvic area
X Before starting off, adjust the rear-view mirror
and the exterior mirrors so that you have a
good view of road and traffic conditions
(Y page 111).
X Vehicles with a memory function: save the
seat, steering wheel and exterior mirror set-
tings with the memory function (Y page 114). Correct driver's seat position
101Seats, steering wheel and mirrors Z