
the tailgate or pull the handle on the outside
of the tailgate again.
X To store the position: press and hold the
closing button in the tailgate until two short
tones sound.
The opening angle limiter is activated. The
tailgate then stops in the stored position
when opened.
Switching off X
Press and hold the closing button in the tail-
gate until you hear a short tone. Tailgate emergency release
General notes !
The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 381).
If the tailgate can no longer be unlocked:
R using the key, or
R using the remote operating switch in the door
control panel:
use the emergency release.
To open X
Fold the rear seat backrest forwards
(Y page 303).
X Take emergency key element ;out of the
key (Y page 80). X
Insert emergency key element ;or a suita-
ble tool, e.g. a thin screwdriver, into open-
ing :of the trim and press in.
The tailgate is released.
X Open the tailgate.
X Insert emergency key element ;into the key
(Y page 81). Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the key with you and lock the vehicle.
Never leave children unattended in the vehi-
cle. Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window during the closing
process, the side window opens again automat- 92
Side
windowsOpening an d closing 

Seats
Important safety notes
G
WARNING
If children adjust the seats, they could
become trapped, especially if they are unat-
tended. There is a risk of injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The seats can still be adjusted when there is no
key in the ignition lock. G
WARNING
When adjusting a seat, you or another vehicle occupant could become trapped by the guiderail of the seat, for instance. There is a risk of
injury.
Make sure that no one has any part of their
body within the sweep of the seat when
adjusting it.
Observe the safety notes on "Airbags"
(Y page 42) and "Children in the Vehicle"
(Y page 52). G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
If you adjust the seat height carelessly, you or other vehicle occupants could be trapped andthereby injured. Children in particular could
accidentally press the electrical seat adjust-
ment buttons and become trapped. There is a
risk of injury.
While moving the seats, make sure that your
hands or other body parts do not get under the lever assembly of the seat adjustment sys-
tem.
G
WARNING
The head restraints cannot provide the inten-
ded protection unless they are fitted and
adjusted correctly. There is an increased risk of injury to the head and neck in the event of
an accident or sudden braking, for example.
Always drive with the head restraints fitted.
Ensure that the centre of the head restraints
support the back of each vehicle occupant's
head at eye level before driving off. G
WARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seatbelt is routed
across the centre of your shoulder.
! To avoid damage to the seats and the seat
heating, observe the following information:
R do not spill any liquids on the seats. If liquid
is spilled on the seats, dry them as soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat heat-
ing should also not be used to dry the seats.
R clean the seat covers as recommended;
see "Interior care".
R do not transport heavy loads on the seats.
Do not place sharp objects on the seat
cushions, e.g. knives, nails or tools. The
seats should only be occupied by passen-
gers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating materi-
als, e.g. blankets, coats, bags, seat covers,
child seats or booster seats. 102
SeatsSeats, steering wheel and mirrors 

Problems with the seat ventilation
Problem
Possible causes/consequences and
M
MSolutions The seat ventilation has
switched off prematurely
or cannot be switched
on. The on-board voltage is too low because too many electrical consum-
ers are switched on.
X Switch off electrical consumers that you do not need, such as the
rear window heating or interior lighting.
Once the battery is sufficiently charged, the seat ventilation will
switch back on automatically. Steering wheel
Important safety notes
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
Children could become trapped by the steer-
ing wheel if they adjust it. There is a risk of
injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no key in the igni-
tion lock. Adjusting the steering wheel man-
ually
G
WARNING
The steering wheel may move unexpectedly if you adjust it while driving. This could cause
you to lose control of the vehicle. There is a
risk of an accident. Make sure that the steering wheel is locked
before driving off. Never unlock the steering
wheel when the vehicle is in motion. :
Release lever
; To adjust the steering wheel height
= To adjust the steering wheel position (fore-
and-aft adjustment)
X Push release lever :down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired posi-
tion.
X Push release lever :up as far as it will go.
The steering column is locked.
X Check if the steering column is locked. When
doing so, try to push the steering wheel up or
down or try to move it in the fore-and-aft
direction. 108
Steering wheelSeats, steering wheel and mirrors 

Problems with the steering wheel heating
Problem
Possible causes/consequences and
M
MSolutions The steering wheel heat-
ing has switched itself
off prematurely or can-
not be switched on. The on-board voltage is too low because too many electrical consum-
ers are switched on.
X Switch off electrical consumers that you do not need, such as the
rear window heating or interior lighting. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
Press one of the memory function position but-
tons. This function is only available on vehicles
with a memory function. G
WARNING
If children activate the EASY-ENTRY/EXIT fea- ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier. You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board computer
(Y page 248).
Position of the steering wheel when the EASY-ENTRY/EXIT feature is active The steering wheel tilts upwards if you:
R remove the key from the ignition lock
R open the driver's door and KEYLESS-GO is in
position 1
R open the driver's door and the key is in posi-
tion 0or 1in the ignition lock
i The steering wheel only moves upwards if it
has not already reached the upper stop.
Position of the steering wheel for driv-
ing The steering wheel is moved to the previously
set position if:
R the driver's door is closed and
R you insert the key into the ignition lock
or
R you press the Start/Stop button once on vehi-
cles with KEYLESS-GO
If you close the driver's door with the key inser- ted in the ignition lock, the steering wheel is
automatically moved to the previously set posi-
tion.
The last position of the steering column is stored when you:
R switch the ignition off
R save the setting with the memory function
(Y page 114). 110
Steering wheelSeats, steering wheel and mirrors 

Memory function
Storing settings
G
WARNING
If you use the memory function on the driver's side while driving, the adjustments could
cause you to lose control of the vehicle. There
is a risk of an accident.
Only use the memory function on the driver's
side while the vehicle is stationary. G
WARNING
When the memory function adjusts the seat or steering wheel, you and other vehicle occu-
pants – particularly children – could become
trapped. There is a risk of injury.
While the memory function is making adjust-
ments, make sure that no one has any body
parts in the sweep of the seat or steering
wheel. If somebody becomes trapped, imme-
diately release the memory function position
button. The adjustment process is stopped. G
WARNING
If children activate the memory function, they
could become trapped, especially if they are
unattended. There is a risk of injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The memory function can be used at any time,
e.g. even when the key is not in the ignition lock. With the memory function, you can store up to
three different settings, e.g. for three different
people.
The following settings are stored as a single
memory preset:
R position of the seat, backrest and head
restraint
R driver's side: steering wheel position
R driver's side: position of the exterior mirrors
on the driver's and front-passenger sides X
Adjust the seat (Y page 103).
X On the driver's side, adjust the steering wheel
(Y page 109) and the exterior mirrors
(Y page 111).
X Press memory button Mand then press a but-
ton for storage position 1,2or 3within three
seconds.
The settings are stored in the selected preset
position. A tone sounds when the settings
have been completed.
The memory function can still be used if the key has been removed. Calling up a stored setting
X Press the button for storage position 1,2or 3.
Keep pressing until the seat, steering wheel
and exterior mirrors are in the stored position.
The setting procedure is interrupted as soon as you release the buttons for the storage position. 114
Memory functionSeats, steering wheel and mirrors 

X
Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock.
i The engine can be switched off while the
vehicle is in motion by pressing and holding
the Start/Stop button for about three sec-
onds. This function operates independently of
the ECO start/stop automatic engine switch-
off function. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position P
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or if there is a malfunction
in the system, it may not be possible to apply the
released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it from
rolling away.
X Shift the automatic transmission to position
P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or if there is a malfunction in the system. Contact a
qualified specialist workshop.
i The electric parking brake carries out a func-
tion check at regular intervals when the engine is switched off. Noises that occur are
normal.
Applying or releasing manually X
To apply: push handle :.
When the electric parking brake is applied,
the red !indicator lamp lights up in the
instrument cluster.
i The electric parking brake can also be
applied when the key is removed.
X To release: pull handle:.
The red !indicator lamp in the instrument
cluster goes out.
i The electric parking brake can only be
released:
R when the key is in position 1in the ignition
lock (Y page 146) or
R if the ignition was switched on using the
Start/Stop button
To ensure that you do not roll backwards when
pulling away on an uphill slope, you can apply
the electric parking brake (Y page 149).
Applying automatically The electric parking brake is automatically
applied when the transmission is in position
P
and:
R the engine is switched off or
R the driver is not wearing a seat belt and the
driver's door is opened
To prevent the electric parking brake from being
automatically applied, pull handle :. Parking
169Driving and pa rking Z 

Display messages
Possible causes/consequences and
M
MSolutions Front-passenger
Front-passenger
airbag enabled See airbag enabled See
Owner's Manual Owner's Manual The front-passenger front airbag is enabled during the journey
although:
R a child, a small adult or an object weighing less than the system
weight threshold is located on the front-passenger seat
or
R the front-passenger seat is not occupied
The system may detect objects or forces that are adding to the weight
applied to the seat.
G WARNING
The airbag may deploy unintentionally.
This poses an increased risk of injury. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 167).
X Switch the ignition off.
X Open the front-passenger door.
X Remove the child and the child restraint system from the front-
passenger seat.
X Make sure there are no objects applying additional force to the seat.
The system may otherwise detect the additional force and interpret the seat occupant's weight as greater than it actually is.
X Make sure that the seat is unoccupied, close the front-passenger
door and switch on the ignition.
X Observe the PASSENGER AIR BAG indicator lamps in the centre
console and the multifunction display and check the following:
Seat unoccupied and ignition switched on:
R a self-diagnosis is carried out. The PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps light up simultaneously for approximately six seconds
R the PASSENGER AIR BAG OFF indicator lamp must then light up
and remain lit after the self-diagnosis. If the indicator lamp is on, the automatic front-passenger front airbag deactivation system
has disabled the front-passenger front airbag (Y page 45)
R the Front-passenger
Front-passenger airbag airbagenabled
enabled See
SeeOwner's
Owner's Manual
Manual
or Front-passenger
Front-passenger airbag
airbagdisabled
disabled See
SeeOwner's
Owner's Manual
Manual
display messages must not be shown in the multifunction display
X Wait for a period of at least 60 seconds until the necessary system
checks have been completed.
X Make sure that the display messages do not appear in the multi-
function display.
If these conditions are met, the front-passenger seat can be occupied again. Whether the PASSENGER AIR BAG OFF or ON indicator lamp
remains lit or goes out depends on how the automatic front-passenger
front airbag deactivation system classifies the occupant.
If the conditions are not met, the system is not operating correctly.
X Consult a qualified specialist workshop immediately. Display
messages
265On-board computer and displays Z 

Vehicles without a Rear Seat Entertainment Sys-
tem have an ashtray in the centre console in the rear compartment.
X To open: briefly press the top of cover ;.
The ashtray opens.
X To remove the insert: push into recess=
from the right.
Ashtray insert :slides out slightly to the
right.
X Lift insert :up and out.
X To refit the insert: place insert:into the
holder and press it down on the right until it
engages. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unattended in the vehicle.
! The cigarette lighter in the centre console in
the front compartment is not intended for
operating the tyre inflation compressor. Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter
when road and traffic conditions permit. X
Turn the key to position 2in the ignition lock
(Y page 146).
X To open: slide cover :to its foremost posi-
tion.
X Press in cigarette lighter ;.
Cigarette lighter ;will pop out automatically
when the heating element is red-hot.
X To close: pull cover :back as far as it will go. 12 V sockets
General notes X
Turn the key to position 1in the ignition lock
(Y page 146).
With the exception of the socket in the front
centre console, all sockets can be used for
accessories with a maximum current draw of
240 W (20 A). The socket in the front centre
console can be used for accessories with a max-
imum current draw of 180 W (15 A). Accessories include such items as mobile phone chargers.
If you use the sockets for long periods when the engine is switched off, the battery may dis-
charge.
i An emergency cut-off ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the
sockets is automatically cut. This ensures
that there is sufficient power to start the
engine.
Socket in the front centre console !
The socket is not intended for operating the
tyre inflation compressor. Features
309Stowing and features Z