Problem
Possible causes/consequences and
0050
0050Solutions The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 311).
or
X Jump-start the vehicle (Y page 315).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the
SmartKey. The steering lock is mechanically blocked.
X Remove the SmartKey and reinsert it into the ignition lock. While
doing this, turn the steering wheel in both directions. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. You should preferably place luggage or loads
in the cargo compartment. Observe the load-
ing guidelines (Y page 266). Unlocking and opening doors from
the inside
X
To unlock and open a front door: pull
door handle 0044.
If the door is locked, locking knob 0043pops
up. The door is unlocked and opens.
X To unlock a rear door: pull up locking
knob 0043.
The door is unlocked and can be opened.
X To open a rear door: pull door handle0044. Doors
81Opening and closing Z
i
The opening dimensions of the tailgate
can be found in the "Vehicle data" section
(Y page 368).
You should preferably place luggage or loads
in the cargo compartment. Observe the load-
ing guidelines (Y page 266).
Do not leave the SmartKey in the cargo com-
partment. You could otherwise lock yourself
out.
The tailgate can be:
R opened and closed manually from outside
R opened/closed automatically from outside
R opened/closed automatically from inside
R unlocked from inside with the mechanical
key Tailgate obstruction detection with
reversing feature
On vehicles with tailgate remote closing fea-
ture, the tailgate is equipped with automatic
obstacle recognition with a reversing feature. If a solid object blocks or restricts the tailgate
when automatically opening or closing, this
procedure is stopped. If the tailgate is stop-
ped during the closing process, the tailgate
automatically opens again slightly. The auto-
matic obstacle recognition with reversing
function is only an aid. It is not a substitute for your attentiveness when opening and closingthe tailgate. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 1/3 in (8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If somebody becomes trapped:
R press the 0054button on the SmartKey, or
R press the remote operating switch on the
driver’s door, or
R press the closing button/STOP button on
the trunk lid or
R pull on the trunk lid handle Opening/closing from outside
Opening X
Press the 0036button on the SmartKey. X
Pull handle 0043.
X Raise the tailgate.
Closing X
Pull the tailgate down using handle 0043.
X Allow the tailgate to drop into the lock.
X If necessary, lock the vehicle with the 0037
button on the SmartKey. 84
Cargo compartmentOpening and closing
You can reach the emergency release via the
cargo compartment. Fold the rear backrests
forward (Y page 270).
X Take the mechanical key out of the Smart-
Key (Y page 77). X
Insert mechanical key 0044fully into the
opening in trim 0043.
X Turn mechanical key 004490° clockwise.
X Push mechanical key 0044in the direction of
the arrow and open the tailgate.
i When you lock the vehicle (Y
page 83),
the cargo compartment is also locked. Side windows
Important safety notes
G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi- cle. Never leave children unsupervised in the
vehicle.
Side window reversing feature
The side windows are equipped with an auto- matic reversing feature. If a solid object
blocks or restricts a side window from trav-
eling upwards during the automatic closing
process, the side window opens again auto-
matically. During the manual closing process,
the side window only opens again automati-
cally after the corresponding switch is
released. The automatic reversing feature is
only an aid and is no substitute for your atten- tion when closing a side window. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R while resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again. Opening and closing the side win-
dows
The switches for all side windows are located on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take prec-
edence. Side windows
87Opening and closing Z
Problems with the side windows
G
WARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, releasethe switch or push the switch again to reopen the side window. Problem
Possible causes/consequences and
0050 0050Solutions A side window cannot
be closed because it is
blocked by objects, e.g.
leaves in the window
guide. X
Remove the objects.
X Close the side window. A side window cannot
be closed and you can-
not see the cause. If a side window is obstructed during closing and reopens again
slightly:
X Immediately after the window blocks, pull the corresponding
switch again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens
again slightly: X Immediately after the window blocks, pull the corresponding
switch again until the side window has closed.
The side window is closed without the anti-entrapment feature. Panorama roof with power tilt/sliding
panel Important safety notes
In the following section, the term "sliding sun- roof" refers to the panorama roof with powertilt/sliding panel. G
WARNING
While opening and closing the sliding sunroof, body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro- cedures. If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop-
ped. G
WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. 90
Panorama roof with power tilt/sliding panelOpening and closing
G
WARNING
At high speeds the raised sliding sunroof auto- matically lowers slightly at the rear. This could
trap you or other persons. There is a risk of
injury. Make sure that nobody reaches into
the sweep of the sliding sunroof whilst the
vehicle is in motion.
If somebody becomes trapped, immediately
pull back the sliding sunroof switch. The slid- ing sunroof lifts during opening.
! Only open the sliding sunroof if it is free of
snow and ice. Otherwise, malfunctions may
occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
damaged if water enters the vehicle inte-
rior.
i Resonance noises can occur in addition to
the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises. Sliding sunroof reversing feature
The sliding sunroof is equipped with an auto- matic reversing feature. If a solid object
blocks or restricts the sliding sunroof during
the closing process, the sliding sunroof opens
again automatically. The automatic reversing feature is only an aid and is no substitute for
your attention when closing the sliding roof. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 1/6 in(4 mm) of the closing
movement
R during resetting
R when closing the sliding sunroof again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the
switch briefly in any direction
The closing process is stopped. Operating the sliding sunroof
Overhead control panel
0043
To raise
0044 To open
0087 To close/lower
X Turn the SmartKey to position 1or 2in the
ignition lock.
X Make sure that the roller sunblinds are
open.
X Press or pull the 0057switch in the corre-
sponding direction. Panorama roof with power tilt/sliding panel
91Opening and closing Z
i
If you press/pull the
0057switch beyond
the point of resistance, automatic opera-
tion is started in the corresponding direc-
tion. You can stop automatic operation by
pressing/pulling the switch again.
Automatic operation for raising is available
only when the sliding sunroof is closed.
i You can continue to operate the sliding
sunroof after switching off the engine or
removing the SmartKey from the ignition
lock. This function remains active for five
minutes or until you open a front door.
Rain-closing feature The raised sliding sunroof automatically low-
ers at the rear when driving if it starts to rain.
The sliding sunroof is lowered depending on:
R the road speed and
R the intensity of the rain.
You can manually cancel the automatic clos-
ing procedure. Press or pull the 0057switch
in any direction.
To raise the sliding sunroof again, press the
0057 switch in direction 0043. The rain-closing
feature remains activated. Operating the roller sunblind for the
sliding sunroof
Important safety notes G
WARNING
When opening or closing the roller sunblind,
parts of the body could be trapped between
the roller sunblind and the frame or sliding
sunroof. There is a risk of injury.
When opening or closing make sure that no
parts of the body are in the sweep of the roller sunblind.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the
switch briefly in any direction The opening or closing procedure will be stop-
ped.
The roller sunblinds shield the vehicle interior from sunlight. The two roller sunblinds can
only be opened and closed together when the sliding sunroof is closed.
Roller sunblind reversing feature The roller sunblinds are equipped with an
automatic reversing feature. If a solid object
blocks or restricts a roller sunblind during the
automatic closing process, the roller sunblind opens again automatically. However, the
automatic reversing feature is only an aid and
does not relieve you of the responsibility of
paying attention when closing the roller sun-
blinds. G
WARNING
The reversing feature especially does not
react to soft, light and thin objects such as
small fingers. This means that the reversing
feature cannot prevent someone being trap-
ped in these situations. There is a risk of
injury.
When closing make sure that no parts of the
body are in the sweep of the roller sunblind.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the
switch briefly in any direction
The closing process is stopped. 92
Panorama roof with power tilt/sliding panelOpening and closing
Problems with the sliding sunroof
G
WARNING
If you do not reset the sliding sunroof after a malfunction or voltage supply interruption, then the
backing up function will malfunction or not work. The sliding sunroof closes with increased or
maximum force. Parts of the body could be trapped in the closing area in the process. This poses an increased risk of injury or even fatal injury.
In such or similar situations always make sure that no parts of the body are in the closing area.
Always reset the sliding sunroof after a malfunction or voltage supply interruption.
! If the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact
a qualified specialist workshop. Problem
Possible causes/consequences and
0050 0050Solutions The sliding sunroof can-
not be closed and you
cannot see the cause. If the sliding sunroof is obstructed during closing and reopens
again slightly:
X Immediately after the sliding sunroof blocks, pull the 0057
switch in the overhead control panel down to the point of resist-
ance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed with increased force.
If the sliding sunroof is obstructed again during closing and then
reopens slightly:
X Immediately after the sliding sunroof blocks, pull the 0057
switch in the overhead control panel down to the point of resist-
ance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed without the anti-entrapment fea-
ture. 94
Panorama roof with power tilt/sliding panelOpening and closing
Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 28). Correct driver's seat position
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. Observe the safety guidelines on seat adjust-
ment (Y page 97). X
Make sure that seat 0087is adjusted prop-
erly.
Manual seat adjustment (Y page 98)
Electrical seat adjustment (Y page 98)
When adjusting the seat, make sure that:
R you are as far away from the driver's air
bag as possible.
R you are sitting in a normal upright posi-
tion.
R you can fasten the seat belt properly.
R you have moved the backrest to an
almost vertical position.
R you have set the seat cushion angle so
that your thighs are gently supported.
R you can depress the pedals properly.
X Check whether the head restraint is adjus-
ted properly (Y page 98).
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by the center of the head restraint.
Observe the safety guidelines on steering
wheel adjustment (Y page 102).
X Make sure that steering wheel 0043is adjus-
ted properly.
Adjusting the steering wheel
(Y page 102)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent.
R you can move your legs freely.
R you can see all the displays in the instru-
ment cluster clearly.
Observe the safety guidelines for seat belts
(Y page 44).
X Check whether you have fastened seat
belt 0044properly (Y page 46). 96
Correct driver's seat positionSeats, steering wheel and mirrors