
Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 28). Panic alarm
X
To activate: press0033button 0043for at
least one second.
An alarm sounds and the exterior lighting
flashes.
X To deactivate: press0033button 0043
again.
or
X Insert the SmartKey into the ignition lock. Occupant safety
Restraint system: introduction
The restraint system reduces the risk of vehi-
cle occupants coming into contact with parts of the vehicle's interior in the event of an
accident. The restraint system can also reduce the forces to which vehicle occupants
are subjected during an accident.
The restraint system comprises:
R Seat belt system
R Air bags
R Child restraint system
R Child seat securing systems
The components of the restraint system work
in conjunction with each other. They can only deploy their protective function if, at all times,
all vehicle occupants:
R have fastened their seat belts correctly
(Y page 45)
R have adjusted their seat and head restraint
properly (Y page 97).
As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the cor-
rect driver's seat position (Y page 96).
You also have to make sure that an air bag can inflate properly if deployed (Y page 48).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air
bag increases the level of protection for vehi-
cle occupants in the event of an accident. For example, if, in the event of an accident, the
protection offered by the seat belt is suffi-
cient, the air bags are not deployed. When an
accident occurs, only the air bags that
increase protection in that particular accident
situation are deployed. However, seat belts
and air bags generally do not protect against objects penetrating the vehicle from the out-
side.
Information on restraint system operation
can be found under "Triggering of the Emer-
gency Tensioning Device and air bags"
(Y page 56).
For more information about children traveling
with you in the vehicle and on child restraint
systems, see "Children in the vehicle"
(Y page 58). 42
Occupant safetySafety

Air bags
Introduction The installation point of an air bag can be rec-
ognized by the AIR BAG symbol.
An air bag complements the correctly fas-
tened seat belt. It is no substitute for the seat
belt. The air bag provides additional protec-
tion in applicable accident situations.
Not all air bags are deployed in an accident.
The different air bag systems function inde-
pendently from one another (Y page 56).
However, no system available today can com- pletely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injury
caused by an air bag due to the high speed at which the air bag must be deployed.
Important safety notes G
WARNING
If you do not sit in the correct seat position,
the air bag cannot protect as intended and
could even cause additional injury when
deployed. This poses an increased risk of
injury or even fatal injury.
To avoid hazardous situations, always make
sure that all of the vehicle's occupants:
R have fastened their seat belts correctly,
including pregnant women
R are sitting correctly and maintain the great-
est possible distance to the air bags
R follow the following instructions
Always make sure that there are no objects
between the air bag and the vehicle's occu-
pants.
R Adjust the seats properly before beginning
your journey. Always make sure that the
seat is in an almost upright position. The
center of the head restraint must support
the head at about eye level.
R Move the driver's and front-passenger
seats as far back as possible. The driver's
seat position must allow the vehicle to be
driven safely. R
Only hold the steering wheel on the out-
side. This allows the air bag to be fully
deployed.
R Always lean against the backrest while driv-
ing. Do not lean forwards or lean against
the door or side window. You may other-
wise be in the deployment area of the air
bags.
R Always keep your feet in the footwell in
front of the seat. Do not put your feet on the
dashboard, for example. Your feet may oth- erwise be in the deployment area of the air
bag.
R For this reason, always secure persons less
than 5 ft (1.50m)tall in suitable restraint
systems. Up to this height, the seat belt
cannot be worn correctly.
If a child is traveling in your vehicle, also
observe the following notes:
R Always secure children under 12 years of
age and less than 5 ft (1.50 m)in height in
suitable child restraint systems.
R Child restraint systems should be installed
on the rear seats.
R Only secure a child in a rearward-facing
child restraint system on the front-
passenger seat when the front-passenger
front air bag is deactivated. If the
PASSENGER AIR BAG OFF indicator lamp is permanently lit, the front-passenger front
air bag is deactivated (Y page 43).
R Always observe the instructions and safety
notes on the "Occupant Classification Sys-
tem (OCS)" (Y page 51) and on "Children
in the vehicle" (Y page 58) in addition to
the child restraint system manufacturer's
installation instructions. 48
Occupant safetySafety

Objects in the vehicle interior may pre-
vent the air bag from functioning cor-
rectly. Before starting your journey and to
avoid risks resulting from the speed of the air bag as it deploys, make sure that:
R there are no people, animals or objects
between the vehicle occupants and an air
bag.
R there are no objects between the seat, door
and B-pillar.
R no hard objects, e.g. coat hangers, hang on
the grab handles or coat hooks.
R no accessories, such as cup holders, are
attached to the vehicle within the deploy-
ment area of an air bag, e.g. to doors, side
windows, rear side trim or side walls.
R no heavy, sharp-edged or fragile objects
are in the pockets of your clothing. Store
such objects in a suitable place. G
WARNING
If you modify the air bag cover or affix objects
such as stickers to it, the air bag can no longer function correctly. There is an increased risk
of injury.
Never modify an air bag cover or affix objectsto it. G
WARNING
Sensors to control the air bags are located in the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air bags might therefore not function properly
any more. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work- shop. Front air bags
Driver's air bag
0043deploys in front of the
steering wheel; front-passenger front air
bag 0044deploys in front of and above the glove
box.
When deployed, the front air bags offer addi- tional head and thorax protection for the
occupants in the front seats.
The PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps
inform you about the status of the front-
passenger front air bag (Y page 43).
Front-passenger front air bag 0044will only
deploy if:
R the system, based on the OCS weight sen-
sor readings, detects that the front-
passenger seat is occupied (Y page 51).
The PASSENGER AIR BAG ON indicator
lamp is lit (Y page 51)
R the restraint system control unit predicts a
high accident severity
Knee bags Occupant safety
49Safety Z

tems can neither reduce the risk of accident
nor override the laws of physics. Driving
safety systems are merely aids designed to
assist driving. You are responsible for the dis-
tance to the vehicle in front, for vehicle speed and for braking in good time. Always adapt
your driving style to suit the prevailing road,
weather and traffic conditions and maintain a
safe distance from the vehicle in front. Drive
carefully.
i The driving safety systems described only
work as effectively as possible when there
is adequate contact between the tires and
the road surface. Pay particular attention to
the information regarding tires, recommen- ded minimum tire tread depths etc. in the
"Wheels and tires" section (Y page 324).
In wintry driving conditions, always use
winter tires (M+S tires ) and ifnecessary,
snow chains. Only in this way will the driv-
ing safety systems described in this section work as effectively as possible. ABS (Anti-lock Braking System)
General information ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the vehi-
cle when braking.
The 0025 ABS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
Important safety notes i
Observe the "Important safety notes" sec-
tion for driving safety systems (Y page 64).G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid- ding and accidents. Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information on the ABS warning lamp (Y page 254) and
display messages which may be shown in the
instrument cluster (Y page 222).
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface condi-
tions. ABS works on slippery roads, even if
you only brake gently.
Braking X
If ABS intervenes: continue to depress the
brake pedal vigorously until the braking sit- uation is over.
X To make a full brake application:
depress the brake pedal with full force.
If ABS intervenes when braking, you will feel a pulsing in the brake pedal.
The pulsating brake pedal can be an indica-
tion of hazardous road conditions, and func-
tions as a reminder to take extra care while
driving.
Off-road ABS An ABS system specifically suited to off-road
terrain is activated automatically once the off-
road program is activated (Y page 186).
At speeds below 20 mph (30 km/h), the front
wheels lock cyclically during braking. The dig-
ging-in effect achieved in the process reduces the stopping distance on off-road terrain. This
limits steering capability. BAS (Brake Assist System)
General information BAS operates in emergency braking situa-
tions. If you depress the brake pedal quickly,
BAS automatically boosts the braking force,
thus shortening the stopping distance. Driving safety systems
65Safety Z

G
WARNING
If you deactivate ESP ®
, ESP ®
no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP ®
in the situations descri-
bed in the following.
In the following situations, it may be better to activate SPORT handling mode or deactivate
ESP ®
:
R when using snow chains
R in deep snow
R on sand or gravel
R on designated roads when the vehicle's
own oversteering and understeering char-
acteristics are desired
Driving in SPORT handling mode or without
ESP ®
requires an extremely qualified and
experienced driver.
i Activate ESP ®
as soon as the situations
described above no longer apply. ESP ®
will
otherwise not be able to stabilize the vehi-
cle if the vehicle starts to skid or a wheel
starts to spin.
! Avoid spinning the driven wheels for an
extended period with ESP ®
deactivated.
You could otherwise damage the drivetrain.
Deactivating/activating ESP ®X
To activate SPORT handling mode:
briefly press button 0043.
The 0074 SPORT handling mode warning
lamp in the instrument cluster lights up. The
SPORT handling mode
SPORT handling mode message
appears in the multifunction display.
X To deactivate SPORT handling mode:
briefly press button 0043.
The 0074 SPORT handling mode warning
lamp in the instrument cluster goes out.
X To deactivate ESP ®
:press button 0043until
the 00BB ESP®
OFF warning lamp lights up
in the instrument cluster.
The 00E5 OFF OFFmessage appears in the mul-
tifunction display.
X To activate ESP ®
:briefly press button 0043.
The 00BB ESP®
OFF warning lamp in the
instrument cluster goes out. The 00E5
ESP ®
ON
ON message appears in the multifunc-
tion display.
Characteristics of activated SPORT han-
dling mode
If SPORT handling mode is activated and one
or more wheels start to spin, the 00E5ESP®
warning lamp in the instrument cluster
flashes. ESP ®
only stabilizes the vehicle to a
limited degree.
When SPORT handling mode is activated:
R ESP ®
only improves driving stability to a
limited degree.
R traction control is still activated.
R engine torque is only restricted to a limited
degree, and the drive wheels are able to
spin.
The spinning of the wheels results in a cut- ting action for better traction on loose sur-
faces.
R ESP ®
still provides support when you
brake.
Characteristics when ESP ®
is deactivated
If ESP ®
is deactivated and one or more wheels
start to spin, the 00E5ESP®
warning lamp in
the instrument cluster does not flash. In such
situations, ESP ®
will not stabilize the vehicle. Driving safety systems
71Safety Z

If you deactivate ESP
®
:
R ESP ®
no longer improves driving stability.
R engine torque is no longer limited and the
drive wheels are able to spin.
The spinning of the wheels results in a cut-
ting action for better traction on loose sur-faces.
R traction control is still activated.
R PRE-SAFE ®
is no longer available, nor is it
activated if you brake firmly and ESP ®
intervenes.
R COLLISION PREVENTION ASSIST is no lon-
ger available; nor is it activated if you brake
firmly with assistance from ESP ®
.
R ESP ®
still provides support when you
brake.
Off-road ESP ® An ESP
®
system specifically suited to off-road
terrain is activated automatically once the off- road program is activated (Y page 186).
Off-road ESP ®
intervenes with a delay if there
is oversteering or understeering, thus improv-
ing traction. EBD (electronic brake force distribu-
tion)
General information EBD monitors and controls the brake pres-
sure on the rear wheels to improve driving
stability while braking.
Important safety notes i
Observe the "Important safety notes" sec-
tion for driving safety systems (Y page 64).G
WARNING
If EBD has malfunctioned, the rear wheels can still lock, e.g. under full braking. This increa-
ses the risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have the brake system checked at a qualified spe-
cialist workshop.
Observe information regarding indicator and
warning lamps (Y page 254) as well as dis-
play messages (Y page 224). ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In addi-
tion to the braking function, ADAPTIVE BRAKE
also has the HOLD function (Y page 181) and
hill start assist (Y page 144). For further
information, see Driving tips (Y page 164). STEER CONTROL
General information STEER CONTROL helps you by transmitting a
noticeable steering force to the steering
wheel in the direction required for vehicle
stabilization.
This steering assistance is provided in partic- ular if:
R both right wheels or both left wheels are on
a wet or slippery road surface when you
brake.
R the vehicle starts to skid.
Important safety notes No steering support is provided from STEER
CONTROL, if:
R ESP ®
is malfunctioning.
R the lighting is faulty.
Power steering will, however, continue to
function. Protection against theft
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey. 72
Protection against theftSafety

Problem
Possible causes/consequences and
0050
0050Solutions The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 311).
or
X Jump-start the vehicle (Y page 315).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the
SmartKey. The steering lock is mechanically blocked.
X Remove the SmartKey and reinsert it into the ignition lock. While
doing this, turn the steering wheel in both directions. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. You should preferably place luggage or loads
in the cargo compartment. Observe the load-
ing guidelines (Y page 266). Unlocking and opening doors from
the inside
X
To unlock and open a front door: pull
door handle 0044.
If the door is locked, locking knob 0043pops
up. The door is unlocked and opens.
X To unlock a rear door: pull up locking
knob 0043.
The door is unlocked and can be opened.
X To open a rear door: pull door handle0044. Doors
81Opening and closing Z

Useful information
..............................96
Correct driver's seat position ............96
Seats .................................................... 97
Steering wheel .................................. 102
Mirrors ............................................... 103
Memory functions .............................106 95Seats, steering wheel and mirrors