Stolen vehicle recovery service
If your vehicle has been stolen:
X Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The Mercedes-Benz Customer Assistance Cen-ter contacts you and the local law enforce-
ment agency if the vehicle is located.
However, only the law enforcement agency is informed of the location of the vehicle.
i If the anti-theft alarm system is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance Center is auto-
matically notified.
Vehicle remote malfunction diagnosis With the vehicle remote malfunction diagno-
sis (Vehicle Health Check), the Customer
Assistance center can provide improved sup-
port for problems with your vehicle. During anexisting call, vehicle data is transferred to the
Customer Assistance center. The customer
service representative can use the received
data to decide what kind of assistance is
required. You are then, for example, guided to the nearest authorized Mercedes-Benz Cen-
ter or a recovery vehicle is called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call, this is initiated by the Customer Assistance
center. You will see the Roadside Assis‐
Roadside Assis‐
tance Connected
tance Connected message in the COMAND
display. If the vehicle remote malfunction
diagnosis can be started, the Request for
Request for
vehicle diagnosis received. Start
vehicle diagnosis received. Start
vehicle diagnosis? vehicle diagnosis? message appears in
the display. X
Confirm the message with Yes
Yes.
X When the Vehicle Diagnosis Please
Vehicle Diagnosis Please
start ignition
start ignition message appears, turn
the SmartKey to position 2in the ignition
lock (Y page 143).
X When the Please
Pleasefollow
followthe
theinstruc‐
instruc‐
tions received by phone and move
tions received by phone and move
your vehicle to a safe position. your vehicle to a safe position.
message appears, follow the customer ser-
vice representative's instructions.
The message in the display disappears.
If you select Cancel Cancel, the vehicle remote
malfunction diagnosis is canceled com-
pletely.
The vehicle operating state check begins.
You will see the Vehicle diagnosis Vehicle diagnosis
activated.
activated. message.
When the diagnosis is completed, the Send
Send
vehicle diagnostics data//(Voice
vehicle diagnostics data//(Voice
connection may be//interrupted dur‐ connection may be//interrupted dur‐
ing ing data
data transfer)
transfer) message appears. The
vehicle data can now be sent to the Customer Assistance center.
X Press OK
OKto confirm the message.
The voice connection with the Customer
Assistance center is terminated.
You will see the Vehicle Diagnosis:
Vehicle Diagnosis:
Transferring data... Transferring data... message.
The vehicle data is sent to the Customer
Assistance center.
Depending on what the customer service rep-
resentative agreed with you, the voice con-
nection is re-established after the transfer is
complete. If necessary, you will be contacted at a later time by another means, e.g. by e-
mail or phone.
Further functions of the vehicle remote mal-
function diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
about various special offers at your work-
shop.
R monthly status information e-mail on oil
level, air pressure, maintenance, brakes, 284
FeaturesStowage and features
!
Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood. X
Make sure that the windshield wipers are
switched off.
X Pull release lever 0043on the hood.
The hood is released. X
Reach into the gap between the hood and
the radiator trim and press hood catch
lever 0044to the left.
X Raise the hood. X
Pull support strut 0085out of bracket 0083.
X Lift up support strut 0085and insert it into
yellow retaining clip 0087.
Closing the hood X
Raise the hood slightly and, at the same
time, remove support strut 0085from yellow
retaining clip 0087.
X Swing support strut 0085down and press it
into bracket 0083until it engages.
X Lower the hood and let it fall from a height
of approximately 8 in (20 cm).
X Check that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Do not press the hood
closed. Open the hood again and close it
with a little more force. Engine oil
General notes Depending on your driving style, the vehicle
consumes up to 0.9 US qt (0.8 liters) of oil per 600 miles (1,000 km). The oil consumption
may be higher than this when the vehicle is
new or if you frequently drive at high engine
speeds.
Depending on the engine, the oil dipstick may be in a different location.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly, wait about 30 minutes
before carrying out the measurement. Engine compartment
293Maintenance and care Z
Checking the oil level using the oil dip-
stick G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following. Example
X Pull oil dipstick 0043out of the dipstick guide
tube.
X Wipe off oil dipstick 0043.
X Slowly slide oil dipstick 0043into the guide
tube to the stop, and take it out again.
If the level is between MIN mark 0087and
MAX mark 0044, the oil level is correct.
X If the oil level has dropped to MIN mark 0087
or below, add 1.1 US qt (1.0 liter) of engine oil.
Adding engine oil G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following. G
WARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a ser-
vice system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
! Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off. 294
Engine compartmentMaintenance and care
Example: engine oil cap
X Turn cap 0043counter-clockwise and remove
it.
X Add engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, add 1.1 US qt (1.0 l)of
engine oil.
X Replace cap 0043on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.
X Check the oil level again with the oil dip-
stick (Y page 294).
Further information on engine oil
(Y page 364). Checking and adding other service
products
Checking coolant level G
WARNING
The engine cooling system is pressurized, par- ticularly when the engine is warm. When
opening the cap, you could be scalded by hotcoolant spraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape.
! The coolant may only be checked and cor-
rected when the engine is cool (coolant
temperature below 104 ‡ (40 †). Check-
ing the coolant when the coolant tempera- ture is above 104 ‡ (40 †) may result in
damage to the engine or to the engine cool-
ing system. Example
X Park the vehicle on a level surface.
Only check the coolant level when the vehi-
cle is on a level surface and the engine has
cooled down.
X Turn the SmartKey to position 2in the igni-
tion lock (Y page 143).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
104 ‡ (40 †).
X Turn the SmartKey to position
0 (Y page 143) in the ignition lock.
X Slowly turn cap 0043half a turn counter-
clockwise to allow excess pressure to
escape.
X Turn cap 0043further counter-clockwise and
remove it.
If the coolant is at the level of marker bar 0087
in the filler neck when cold, there is enough coolant in coolant expansion tank 0044.
X If necessary, add coolant that has been tes-
ted and approved by Mercedes-Benz.
X Replace cap 0043and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 365). Engine compartment
295Maintenance and care Z
Hiding a service message
X
Press the 0076or0038 button on the steer-
ing wheel.
Displaying service messages X
Switch on the ignition.
X Press the 0059or0065 button to select the
Serv.
Serv. menu.
X Press the 0063or0064 button to select the
ASSYST PLUS
ASSYST PLUS submenu and confirm by
pressing the 0076button.
The service due date appears in the multi-
function display.
Information about Service Resetting the ASSYST PLUS service inter-
val display
! If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set-
ting can be corrected at a qualified special-
ist workshop.
Have service work carried out as described in the Maintenance Booklet. This may oth-
erwise lead to increased wear and damage
to the major assemblies or the vehicle.
A qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center, will reset
the ASSYST PLUS service interval display
after the service work has been carried out.
You can also obtain further information on
maintenance work, for example.
Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle, mainte-
nance work must be carried out more fre-
quently, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used to travel
short distances R
use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long peri-
ods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist work- shop, e.g. an authorized Mercedes-Benz Cen-
ter.
Driving abroad
An extensive Mercedes-Benz Service network is also available in other countries. You can
obtain further information from any author-
ized Mercedes-Benz Center. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you Care
297Maintenance and care Z
be found under "MOExtended tires (tires with
run-flat characteristics" (Y page 307).Rotating the wheels
G
WARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tires have different dimensions. The wheel brakes or suspension components
may also be damaged. There is a risk of acci-
dent.
Rotate front and rear wheels only if the wheels and tires are of the same dimensions.
! On vehicles equipped with a tire pressure
monitor, electronic components are loca-
ted in the wheel.
Tire-mounting tools should not be used
near the valve. This could damage the elec- tronic components.
Only have tires changed at a qualified spe-cialist workshop.
Always pay attention to the instructions and
safety notes when changing a wheel
(Y page 347).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires in the center.
If your vehicle's tire configuration allows, you can rotate the wheels according to the inter-
vals in the tire manufacturer's warranty book
in your vehicle documents. If no warranty
book is available, the tires should be rotated
every 3,000 to 6,000 miles (5,000 to
10,000 km), or earlier if tire wear requires. Do not change the direction of wheel rotation.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is rotated. Check the tire pressure and, if nec- essary, restart the tire pressure loss warning
system or the tire pressure monitor. Direction of rotation
Tires with a specified direction of rotation
have additional benefits, e.g. if there is a risk of hydroplaning. You will only gain these ben-
efits if the correct direction of rotation is
maintained.
An arrow on the sidewall of the tire indicates
its correct direction of rotation. Storing wheels
Store wheels that are not being used in a cool, dry and preferably dark place. Protect the
tires from oil, grease, gasoline and diesel. Cleaning the wheels
G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately. Mounting a wheel
Preparing the vehicle X
Stop the vehicle on solid, non-slippery and
level ground.
X Apply the electric parking brake manually
(Y page 160).
X Bring the front wheels into the straight-
ahead position.
X Move the DIRECT SELECT lever to position
P.
X Switch off the engine. 348
Changing a wheelWheels and tires
X
Make sure the foot of the jack is directly
beneath the jacking point.
X Turn ratchet wrench 0085until jack 0087sits
completely on jacking point 0044and the
base of the jack lies evenly on the ground.
X Turn ratchet wrench 0085until the tire is
raised a maximum of 1.2 in (3 cm) from the ground.
Removing a wheel !
Do not place wheel bolts in sand or on a
dirty surface. The bolt and wheel hub
threads could otherwise be damaged when you screw them in.
X Unscrew the wheel bolts.
X Remove the wheel.
Mounting a new wheel G
WARNING
Oiled or greased wheel bolts or damaged
wheel bolts/hub threads can cause the wheel bolts to come loose. As a result, you could
lose a wheel while driving. There is a risk of
accident.
Never oil or grease wheel bolts. In the event of damage to the threads, contact a qualified
specialist workshop immediately. Have the
damaged wheel bolts or hub threads
replaced/renewed. Do not continue driving. G
WARNING
If you tighten the wheel bolts or wheel nuts
when the vehicle is raised, the jack could tip
over. There is a risk of injury.
Only tighten the wheel bolts or wheel nuts
when the vehicle is on the ground.
Always pay attention to the instructions and
safety notes in the "Changing a wheel" sec-
tion (Y page 348).
Only use wheel bolts that have been designed for the wheel and the vehicle. For safety rea-
sons, Mercedes-Benz recommends that you
only use wheel bolts which have been approved for Mercedes-Benz vehicles and the
respective wheel.
! To prevent damage to the paintwork, hold
the wheel securely against the wheel hub
while screwing in the first wheel bolt. X
Clean the wheel and wheel hub contact
surfaces.
X Place the new wheel on the wheel hub and
push it on.
X Tighten the wheel bolts until they are fin-
ger-tight.
Lowering the vehicle G
WARNING
The wheels could work loose if the wheel nuts and bolts are not tightened to the specified
tightening torque. There is a risk of accident.
Have the tightening torque immediately
checked at a qualified specialist workshop
after a wheel is changed. Changing a wheel
351Wheels and tires Z
Further information on coolants can be
found in the Mercedes-Benz Specifications for Service Products, MB BeVo 310.1, e.g.
on the Internet at
http://bevo.mercedes-benz.com. Or con-
tact a qualified specialist workshop.
! Always use a suitable coolant mixture,
even in countries where high temperatures prevail.
Otherwise, the engine cooling system is not
sufficiently protected from corrosion and
overheating.
i Have the coolant regularly replaced at a
qualified specialist workshop and the
replacement confirmed in the Maintenance
Booklet.
Comply with the important safety precautions for service products when handling coolant
(Y page 361).
The coolant is a mixture of water and anti-
freeze/corrosion inhibitor. It performs the
following tasks:
R corrosion protection
R antifreeze protection
R raising the boiling point
If the coolant has antifreeze protection down to -35 ‡(-37 †), the boiling point of the cool-
ant during operation is approximately 266 ‡
(130 †).
The antifreeze/corrosion inhibitor concentra- tion in the engine cooling system should:
R be at least 50%. This will protect the engine
cooling system against freezing down to
approximately -35 ‡ (-37 †).
R not exceed 55% (antifreeze protection
down to -49 ‡[-45 †]). Otherw ise, heat
will not be dissipated as effectively.
Mercedes-Benz recommends an antifreeze/
corrosion inhibitor concentrate in accord-
ance with MB Specifications for Service Prod-
ucts 310.1.
i When the vehicle is first delivered, it is fil-
led with a coolant mixture that ensures adequate antifreeze and corrosion protec-
tion.
i The coolant is checked with every main-
tenance interval at a qualified specialist
workshop.
Filling capacities Model Capacity
AMG vehicles
Approx. 12.6 US qt
(11.9 l) All other models
Approx. 8.2 US qt
(7.8l) i
Use MB 325.0 or MB 326.0 approved
antifreeze/corrosion inhibitor. Windshield washer system
Important safety notes G
WARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
! Only use washer fluid that is suitable for
plastic lamp lenses, e.g. MB SummerFit or
MB WinterFit. Unsuitable washer fluid
could damage the plastic lenses of the
headlamps.
! Do not add distilled or de-ionized water to
the washer fluid container. Otherwise, the
level sensor may be damaged.
! Only MB SummerFit and MB WinterFit
washer fluid should be mixed together. The spray nozzles may otherwise become
blocked.
Comply with the important safety notes for
service products when handling washer fluid
(Y page 361). 366
Service products and filling capacitiesTechnical data